Good morning. My name is Jennifer and I will be your conference operator today. At this time, I would like to welcome everyone to The PNC Financial Services Group Earnings Conference Call. All lines have been placed on mute to prevent any background noise. After the speakers’ remarks, there will be a question-and-answer session. [Operator Instructions] As a reminder, today’s call is being recorded Friday, January 12, 2018. I would now like to turn the conference over to the Director of Investor Relations, Mr. Bryan Gill. Sir, please go ahead.

Well, thank you and good morning, everyone. Welcome to today’s conference call for The PNC Financial Services Group. Participating on this call are PNC’s Chairman, President and Chief Executive Officer, Bill Demchak; and Rob Reilly, Executive Vice President and Chief Financial Officer. Today’s presentation contains forward-looking information. Our forward-looking statements regarding PNC performance assume a continuation of continuing current economic trends and do not take into account the impact of potential legal and regulatory contingencies. Actual results and future events could differ, possibly materially, from those anticipated in our statements and from historical performance due to a variety of risks and other factors. Information about such factors, as well as GAAP reconciliations and other information on non-GAAP financial measures we discuss is included in today’s conference call, earnings release and related presentation materials and in our 10-K, 10-Qs in various other SEC filings and investor materials. These are all available on our corporate website, pnc.com, under Investor Relations. Throughout this presentation we refer to adjusted fourth quarter income statement amounts, which reflect the impact of federal tax legislation and significant items and additional details provided in the earning release and appendix to our slides. Also we have not factored into our forward-looking guidance the impact of any changes in customer behavior due to the new enacted federal tax legislation. These statements speak only as of January 12, 2018 and PNC undertakes no obligation to update them. Now, I’d like to turn the call over to Bill Demchak.

Thanks, Bryan and good morning, everybody. As you have seen today, we reported full-year 2017 results with net income of $5.4 billion or $10.36 per diluted common share. Clearly our results benefited from new federal tax legislation that was signed into law in December. And the good news is that tax reform has produced both current and future benefits for our shareholders including a significant increase in tangible book value per share this quarter and higher ongoing cash flow. Tax reform has also given us the flexibility to invest more in our businesses, our communities, and our employees, which helps drive our Main Street banking model. The bad news for this quarter, if you can call it that, is that – is it really noisy quarter for us and I am going to leave it to Rob to walk you through all the various adjustments there. Excluding the impacts of tax legislation and the other significant items, our full-year 2017 net income was $4.5 billion or $8.50 per diluted common share. 2017 was a successful year for PNC and I do want to thank all of our employees for their continued hard work, as well as our clients for their trust in us. We grew loans and deposits and added customers across our businesses. Importantly, we grew consumer loan balances albeit somewhat modestly for the first time in four years. And this has been a key focus for us going into the year and I am pleased that we are making progress here. We generated record fee income for the year and in the fourth quarter and we continued our focus on expense management and this isn't going to change as we go into 2018. We executed on our strategic priorities, including the expansion of our middle market franchise into…

Good morning and thanks Bill. As Bill just mentioned, our full-year net income was $5.4 billion or $10.36 per diluted common share. And fourth quarter net income was $2.1 billion or $4.18 per diluted common share. Both periods benefited from the new tax legislation, partially offset by significant items that I'll talk about in a moment. Our balance sheet information is on Slide 4 and it is presented on an average basis. Loans grew $1.9 billion or 1% to $221.1 billion in the fourth quarter compared with the third quarter. Commercial lending balances increased $1.6 billion and growth was broad-based across our C&IB businesses. Consumer lending balances were up $300 million, as growth in residential mortgage, auto and credit card, more than offset lower home equity and education loans. For the year-over-year quarter comparison, total loans grew $10.2 billion or 5%. Commercial lending increased by $9.9 billion or 7%, again broad-based, and consumer lending was up $300 million. Investment securities decreased by $200 million to $74.2 billion in the fourth quarter, compared with the third quarter on an average basis, but increased by $1.1 billion or 2% on a spot basis. Average investment securities declined by $1.8 billion, compared to the same quarter a year-ago as we faced a challenging reinvestment environment throughout most of 2017. Our average balances at the Federal Reserve were $25.3 billion for the fourth quarter, up $1.9 billion from the third quarter driven by an increase in liquidity from higher deposits and borrowings. Compared to the fourth quarter of last year, Fed balances increased by $600 million. On the liability side, total deposits increased $2.1 billion or 1% to $261.5 billion in the fourth quarter, compared with the third quarter due to seasonal growth in commercial deposits. Compared to the fourth quarter of last year,…

Jennifer, could you please poll for questions?

Thank you. [Operator Instructions] Your first question comes from the line of John Pancari with Evercore. Please proceed with your question.

Good morning.

Good morning, John.

Hey John.

The 17% expected tax rate appears to assume that not much of that really gets competed away, but listening to some of the banks talk about the competitive environment, it seems like there is going to be a longer-term risk that some of that benefit does erode over time. So I was just wondering if you can comment on your expectation there or do you think that you see some of that benefit find its way out of the numbers? Thanks.

I think in Rob’s – that the tax rate is a tax rate, whether or not that above the line numbers get reduced as a function of lowering spreads and/or higher deposit costs I think remains to be seen. So it's not really in our tax rate. It's kind of in [heavy] competition. Yes, because our return on equity is going to – after-tax return on equity is going to increase and in theory and in practice, you'll see some of that through time given to customers.

John, this is Rob. Just to broaden that question a little bit, it's early, obviously, we would expect based on historical sort of activity that banks will compete some of that away, but it's too early to tell in terms of the extent of that.

Yes. The other thing that to keep in mind when you – and this kind of jumps into theory, but our cost of capital actually increases because of the lower value of the tax shield from our funding. So you can actually give it all away and then there's just pure risk return that you get on the loan book that is sort of independent of in some ways what the tax rate is. So there's mitigating factors to some notion that you could just drop it off to clients.

Right. Got it. Okay. And then on that note separately, I wanted to ask about loan growth at least on your outlook. I know loans at least for the quarter were somewhat sluggish on an end of period basis and it sounds like some of that may have been in the mortgage finance or anything. So I want a little bit more color there, but separately on the outlook, your mid single-digit outlook for 2018 I would have expected maybe would have been a little bit higher than the 2017 expectation, but it's in line, it's somewhat stable. So why not see a real strengthening in loan growth in 2018?

We didn’t assume a change in loan demand in effect, right. So if your question kind of comes along the lines, do we expect as a function of tax change and economic pick up that there might be more borrowings. We don't have that built into that number per se. Interestingly in the fourth quarter number, you're right in that we had a warehouse mortgage line for multifamily sort of runoff mid quarter, which on a spot basis caused numbers to decline. But what was interesting, our originations in the fourth quarter in C&I were really healthy, what changed versus the third quarter was the paydowns on loans that were kind of taken up by capital markets. And in the real estate market, real estate loans that were taken out by permanent finance in a pretty aggressive terms. So our ability to win deals and fund deals continues to pays healthy.

Okay, great. Thank you.

Thanks John.

Our next question comes from the line of Scott Siefers with Sandler O'Neill & Partners. Please proceed with your question.

Good morning, guys. I appreciate the color on the sort of adjusted numbers and everything like that. Rob, question on the tax rate, so the 17% effective rate? Can you walk through what you would anticipate that implying for an FTE tax rate? I think there's typically been maybe call 250 basis point gap between your effective and FTE tax rate, so how does that change?

Yes. Not a big swing there, Scott. You just would reduce that by the compression of the lower tax rate, so not a big number to start with and roughly what 30% off of that.

Yes. Okay. And then any impact on the – like should we expect any visible step down in the FTE margin as a result of tax changes or anything or is that…

Yes. We gauge it around 3 basis points.

Okay, great. Thank you. And then maybe more broadly now that tax change is official, any thoughts on how if at all the new role changes your capital return targets or aspirations?

Well, so that's a popular question, obviously, the answer to that is what you're going to expect, which is premature. We haven't received the Fed scenarios for this year's stress test. So that's a key component in determining what the capital return will be, but all else being equal because we have a lower tax rate in theory, if everything else stays equal, we'll have more to return.

And our bias inside of that as we've talked about before would be on the dividend side, but we’ll finish out this or do we have two quarters Rob on the remaining CCAR and then see what they have in store for us on the next set. We have higher cash flow and we’ll be biasing that cash flow subject to our Board of Directors approval, but towards the dividend I think.

As far as the mix between dividend and share repurchases.

Yes. Okay. All right, terrific. Thank you guys very much.

Sure Scott.

Our next question comes from the line of Erika Najarian with Bank of America. Please proceed with your question.

Hi, good morning.

Hi, good morning.

Hi, good morning, Erika.

So in context of the progress on consumer loan growth, Bill one of your peers said at an earlier conference call this morning. Mentioned that underwriting standards still remain a bit tight for residential mortgage and clearly everybody's waiting for potential rule changes from the agencies. And I'm wondering this is sort of a two part question. If you could give us an update on the home lending transformation in terms of the origination prospects for this year and also sort of the whether or not the expense base is now right sized, and also do you agree with the view that there is still some embedded conservatism in terms of underwriting standards for residential mortgage?

Just on the underwriting standards, yes, the margin I would say that everybody just given past history has been more conservative than you otherwise might be given broad-based litigation risk and [put-back] risk. I’ll let Rob comment a bit on the home lending transformation, but lead off by saying that we are not where we will be on expenses as we're still kind of running the implementation program and in some places doing systems.

Yes, I can add to that Erika. We're on track in terms of what our plans are. We did move mortgage originations this quarter to our new platform. We have plans to follow that up with home equity and mortgage here in the spring and then some more work in the later part of 2018. So the expense savings portion of that will most likely be in 2019, but we feel good about executing on the plan, which as you know is a very complex work set.

Got it. And just as a follow-up, Bill and Rob. So there is two dueling bipartisan 50 bills, the House clearly doesn't have an asset threshold and the Senate version still has an asset threshold of $250 billion. Should a dollar asset threshold prevail and prevail at $250 billion in terms of the [indiscernible] definition, does that at all change how you're thinking about capital management or just strategy generally speaking from here?

Well, I mean that bill wouldn't change anything for us, so it doesn't change the way we're thinking. And as a practical matter, our binding constrains or in effect that the thing that we're most concerned about in terms of leveling playing field is the LCR, which is not mentioned in that bill with that $250 billion threshold. But it is mentioned in the [indiscernible] bill. So we'd like to see and we think we will through time either through regulatory relief because it doesn't have to be through change or law or through change in law, some less hard lined approach to the way you said LCR exposure, and we keep pushing on that, we'll see where it goes. But that is kind of the single thing that impacts us.

That may or may not be determined by the threshold.

Yes.

Got it. I'll follow-up offline for the potential benefits. Thank you.

Sure.

Our next question comes from the line of John McDonald with Bernstein. Please proceed with your question.

Have a nice outlook Rob for operating leverage in 2018. I was wondering and when we look at the revenue drivers in the mid single-digit. If you could give us a broad sense of what you're thinking about for revenue drivers and whether it's kind of roughly driven equally by fees in NII that would be helpful? Thanks.

Yes, sure John. Yes so mid single-digits both NII and fees going up mid single-digits and NII maybe the higher end of mid single-digits and non-interest income or the fee income sort of in the middle there, so both mid single-digits a little more in NII than the fees in terms of growth percentage.

Okay. And where are you feeling good about the kind of the fee drivers as you in the size of the year?

Yes, so when we take a look at the year just to breakdown the components of the fees, we would say up mid single-digits overall in terms of the components asset management up high single-digits, consumer services up mid single-digits, corporate services up low single-digits, and the reason for that is just because of the elevated performance in the fourth quarter, corporate services fees were record as you can see. And then the mortgage and service charges on deposits low single-digits – up low single-digits. All into get you to mid single-digits for the whole fees.

Got it. Okay, very helpful. Thanks very much.

Yes, sure.

Our next question comes from the line of Matt O'Connor with Deutsche Bank. Please proceed with your question.

Yes. Hi, good morning. This is Rob for Matt. Just questions on your excess liquidity. I was just curious if we can get an update on your thinking now that loan rates have backed up some here?

Yes. Just quickly, I mean it's elevated this quarter because we accelerated a little bit some borrowings that we did. Obviously we've seen a back up in rates over the last handful of weeks with a 10-year push [indiscernible] I guess is crossing 2%. And you would just see that the margin start deploying more cash. Having said that, you've got to remember that the carry even with the higher backend rates is now reduced because it curves flat, but it is likely you'll see us put that money to work. We'd like to put it to work in floating rate assets, but as a practical matter we remain short on duration and have an opportunity to redeploy into Level 1 securities if we choose to.

Okay. And then just separately as it relates to your branch footprint, you continue to reduce branch count this quarter. First, I was curious give a target number for branch consolidation this year. And then second, I noticed that your universal branch count has been trending lower in the last couple of quarters. I was wondering if you could speak to that.

Yes, sure. So a couple of things there. We’ve been running in terms of branch consolidations that you see in the last couple of years on or around 100 branches a year and we would expect to be somewhere in that neighborhood in 2018. In regard to the universal branches themselves, in some cases, we've actually closed some universal branches because even though they're universal, they're measured the same way as our other branches and if they're not performing to expectations, we'll close those. I think the bigger conversation around universal branches though is universal branch has a set definition in terms of the configuration and the approach, but what we've learned is that the psychology and the method of interacting with our customers can be just as effective in our traditional branch format. So it's sort of an alternative format approach which can include our universal branches and also some of our legacy branches.

So in effect we change the role and mix of employees to have more people customer-facing and less tellers, but we don't spend a 50 to 100 grand to redo the branch.

That's right.

Got it. Thanks.

Sure.

Our next question comes from the line of Terry McEvoy with Stephens. Please proceed with your question.

Hi, thanks. Good morning. First question, CRE was flat to down a bit in 2017. Could you just talk about any pay down activity in the fourth quarter? And then just your overall appetite and opportunities for growth in 2019?

You mean 2018, right?

2018, yes, sorry.

On the CRE in 2017 is much of what Bill is saying. The originations actually were pretty strong. It was more sort of the take outs that were elevated, particularly in the second half of the year. I think going into 2018, we still see some growth, but not at the rate that we've seen in the last couple of years.

Thanks. Sorry about that.

Our next question comes from the line of Gerard Cassidy. Please proceed with your question.

Good morning, guys.

Hey Gerard.

I have to jump over the call for a minute, so I apologize if you addressed this. On capital return, obviously your stock has done very well in the last 18 months. And with the new regulators, I know in the past there seem to be some hesitancy by the regulators to allow banks to do special dividends as part of their capital return. But Bill, what’s your thinking if you kind of get the sign from the regulators that they would be supportive of that? How do you wrestle with that versus buying back your stock at elevated prices or amount of valuation basis relative to a special dividend?

Well, rather than talk about special or non-special, I think the simple answer is, given the price to book ratios for us in the industry at this point, our bias would be towards dividends versus buyback, but we still have a pretty healthy buyback. We did get the question, I sort of said the margin given the increased cash flow because of the lower tax rate, our bias would be to push that towards dividend as opposed to increase buyback. And all of that is kind of common sense, given where valuations are.

Very good. And I know over the years that you guys have been an asset-sensitive bank, of course. And if we assume that this tax reform leads to stronger economic growth in 2018 and 2019, which would probably imply higher interest rates, how are you guys thinking about the balance sheet? Are you keeping at the way it is or maybe making it more asset sensitive, less asset sensitive?

Well, look the theory isn't – and the theory is simple, the practice is hard, right. You get limit long in effect just prior to going into our recession and we’ve been asset sensitive or very short as the economy has been recovering with the rates going up with the added fuel of the fiscal stimulus in effect coming from the tax program. You will see us leg in and close some of our negative duration over time. One of the things I mentioned, it's – the windfall in carry terms as opposed to value terms from that is less than it once was simply because the yield curve is flattened. But we will close that gap as – beyond an earnings measure as a pure risk management measure once as we sort of approach the – I’ll call it the maturity of this economic run.

We've done some of that already.

Great. Thank you, guys.

Yes. Thanks Gerard.

Our next question comes from the line of Betsy Graseck with Morgan Stanley. Please proceed with your question.

Hey, thanks so much. Bill just wanted to follow-up on your comments around the cost of equity moving up a bit because the tax shield is going down, could you just give a little color there and how you think about adjusting the cost of equity from what to what?

Well, I mean without putting numbers on it, it's a mathematical calculation, right, so our tax shield on our percentage of debt as a part of our mix funding bases is not less. By the way that’s theory and practice often differs from theory. We look at it. The reason I bring it up is we measure our client relationships on our own performance as a function of total capital used to pursue a relationship and capital committed through credit and operating risk capital and so forth. So my only point in sort of bringing that whole thing up is there's offsetting costs and effect to simply saying that we could take the entire tax benefit and competed away without effective in business through our cost of capital.

Okay. I wasn't sure if you were also suggesting that the credit risk that you're taking in your core business is also a little bit risky because there's less tax shield associated with that as well.

No I wasn't implying that, although, if you really wanted to get into the math, the actual economic capital and credit increases in a lower tax environment, but I won't bore you with what that is.

Okay. Maybe offline you can bore me, I'd be happy if you bore with that conversation. The second question was just on the CIP target. I know it's lower than last year, so should we be interpreting that as, hey there is where – as we do more there's less to harvest or is there also a implication there of – there isn't a ramp up in other areas of investment spend?

No, I think it's the former just by definition in each year we get more and more efficient by definition, there's less in total to get, but that's still a significant number, it’s baked into our guidance in terms of total expense guidance and it's a tool we've used to keep expenses in check for what build last five years.

Yes, we don't mix that with our investment. We used to fund our investment, but that's sort of a number that we focus on internally in terms of costs we're just taking out. Part of what's happening is we've hit most of the easy things in the longer-term opportunity we have and we've talked about this is kind of through automation in our back offices and some of the work we're doing in the home lending transformation. There will be more work in retail and then all the work we're doing in AI and RPA. But that's sort of a longer-term opportunity that's going to probably play out over a number of years as opposed to something we could quantify this year.

Right. Okay. And does the tax law change help you with ramping that investment spend up a little bit maybe?

Our guidance for 2018 is our guidance for 2018. In theory we could invest more, but as you've heard us say we haven't been shy about it – future of our company, and oftentimes our decision to invest and take on new opportunities is driven by as much by our ability to execute efficiently as it is. They have dollars to spend.

And some of the sequencing that's necessary for that.

Yes.

Got it. Okay. Thanks a lot.

Our next question comes from the line of Ken Usdin with Jefferies. Please proceed with your question.

Thanks. Hey, good morning, guys. Also thanks again for that Slide 7, really helpful. Just a couple of clean up things just on the full-year outlook. Rob, if I presume that your total revenue is a non-FTE basis and it's all inclusive, can you help us understand are you baking in that 250 to 300 for other not just for the first quarter, but all the way through the year?

Yes, we are.

Okay. Got it.

We can provide that guidance in that line, but that guidance hasn’t changed for quarter-to-quarter for a long time.

Even though last year it was largely above it for most of the year.

Yes. It was largely above it last year and most of that was as I had mentioned in previous calls, Ken, we've spoken about it, how it performs really in our private equity business.

Understood. Which could continue good markets.

Which could continue, but we normalize that a bit in our outlook.

Understood. Okay, got it. And then secondly just on credit, you're kind of keeping to this 150 – 100 to 150, just wonder if you could just talk about just your outlook for credit within your outlook for the year, but also especially given that we might get some additional help on the tax stuff on corporate America and consumer America, just your overall views of credit quality and how you'd be thinking of that?

I think it's pretty stable as I mentioned in the opening comments there, Ken, so we feel good about the book on the consumer side. We're largely in the prime space and the consumer is pretty healthy. And then on the corporate space credit has been pretty good, as you can see particularly in this quarter and as you say with a lower tax rate is that results in these corporate even going up in credit quality that will be better, but that remains to be same.

Okay. Last little one, in the fees comment you mentioned high single-digits for asset management, does that also presume that double benefit you'll get from the BlackRock pulling through off of there expected higher gap income as well?

Yes, it does. Yes it does.

Okay, understood. All right, thanks guys. Appreciate it.

Yes, you bet Ken.

Thank you.

Our next question comes from the line of Kevin Barker with Piper Jaffray. Please proceed with your question.

Thank you. Within your guidance you mentioned that you have three rate hikes for combined with a slightly flattening yield curve given the outlook? Could you just give us a little bit of color around assume that yield curve stays where it is? Where the [two tens] spread is just over 50 base points or you are saying further flattening from where we are right now?

In terms of our…

I think it is a practical matter. I think the flattening trade at least as it relates to two tens is probably over the carry trade with the very front end with three rate increases as we have in our forecast is going to affect, drop the carry that I think will get from a typical investment portfolio. So we would see flattening trend from Fed funds to 10 years probably continue it.

By definition...

Well not by definition, but practically, yes.

Yes.

Right and given shorter duration of your balance sheet and the outside amount of liquidity compared to peers, we should benefit from the shorter and moving higher rate?

So the shorter and going higher increases yield on what is by majority floating rate loan book. Value ultimately we remain short on a duration basis, so we will invest in the fixed rate securities and swaps, the carry from that at least on initiation of the transaction will be less than what it once was is the curve flattens from our cost of funding to whatever maturity we put on the loan book.

Okay, and then a follow-up on your comment regarding the system implementations and acceleration of consumer loan growth. You mentioned as you got that the mortgage piece finalized on the new platform today and that the home equity and few other products will follow up in 2018? It seems these are couple quarters later than normal. Is that was there a little bit of delay in the implementation of that and would that a little bit of a headwind and your projections for consumer loan growth in 2018?

I mean it’s a practical matter that the entirety of the project to redo home lending was harder than we thought longer than we thought cost more money that we thought. So yes, yes and yes having said that it's all in what we've given you as guidance and we remain pretty bullish on what we can do inside of the home lending platform, home equity and mortgage on the same originations system with the strong digital front end, which has been a lot of work to get there.

And the time place it’s all built into our guidance from the timeframe at the end of 2018 as what we've been talking about for some time.

Okay. Thank you.

Our last question comes from the line of Mike Mayo with Wells Fargo Securities. Please proceed with your question.

Hi, Bill.

Hi, Mike.

I would like to challenge you on one point that you made and that is that you would bore us with the cost of capital discussion.

Not the cost of capital that – we had a debate internally on what the lower tax rates actually do to the economic capital units that you prescribe to a given loan and the reason that the capital goes up is because you in effect in a fat-tail distribution lose the downside tax shield. That's the boring nature of it. If you take it offline, but in effect if I had 10 units of capital for 100 units of loan at yield tax rate, I have 10.5 or 11 today.

A conceptually kind of makes sense, again where it's not boring to – we're a bunch of bank analysts, its interesting Bill.

Right. Right.

But let's take that further as far as the impact of the lower taxes on corporate credit and it seems like you could be guiding for a faster loan growth than you are. Do you expect this change to increase corporate loan growth? Do you expect the CapEx cycle to change because of the tax change? Are you budgeting more people or resources for that demand? Or do you think it's going to be kind of beyond?

I don't know that we would need to budget more resources if that happens. That's terrific. I think at the margin, if you just play this out, if I’m a corporate manager, I'm going to have more projects that meet my hurdle in terms of investments than I did before at the margin. In practice, you need to fund those. Now they have more cash flow to fund those than they had before. But there's probably a willingness and a desire and a need to borrow as well. The other thing that we have that we don't really have our arms around yet is of course the cash repatriation coming back out of Europe. Now as a practical matter most of those people aren't the people who have been borrowing anyway. So I don't know that that has a material impact on dampening credit. So I guess long-winded answer, all else equal, stronger economy, tax code, change audit, increased loan demand. We haven't built that into our guidance. I think at the same time we see sort of record type in active corporate bond markets, which would be some of an offset to what we see on the loan side.

And that’s just what we know today.

Yes. Look if that happens, I mean you know how we do this, if that happens as terrific, but that isn’t in our guidance.

And you alluded to this before. Do you think credit gets better than you thought it would be otherwise without the tax cut?

There's more cash flow, so all else equal. If people don't lever up as a function of it, there's trade offs, but all else equal, notwithstanding the fact that we're kind of at all time high leverage for particularly investment-grade corporate America. This is going to generate cash flow that the margin ought to help them.

And then last question just on the boring part, what is your cost to capital? What do you think about it and how has that changed over the past few years?

I'm not going to get into that. We measure it – as a practical matter. We look at it every quarter out for a number of different things. I don't actually know what it is this quarter.

We can get to you on that Mike. We haven’t calculated it down.

It sounds good. All right, thanks a lot.

Yes. End of Q&A

And we’re showing no further questions on the audio lines at this time.

Okay. Well listen, thank you, everybody. Look forward to talking to you again in the first quarter and for a strong 2018.

Thank you.

Ladies and gentlemen, this concludes today's conference call. You may now disconnect.