Scott Scheirman
Analyst · Goldman Sachs. Your line is now open
Thanks Will and good afternoon everyone. Thank you for joining us on our third quarter 2017 conference call. Beginning on slide 4, I'd like to start the call by sharing with you how excited I am to be CPI's President and Chief Executive Officer. I am impressed by CPI's position in the market as one of the leading providers of financial payment card products, and value-added solutions. The CPI team is both talented and energetic, and since joining the company, I have seen a culture of collaboration and steadfast focus on delivering superior solutions and customer service. We remain confident in the long term opportunities ahead of us. CPI is a leader in a large addressable market, with solid long term secular tailwinds. Our market position, diverse suite of products and differentiated solutions, passionate employees and a commitment to providing the highest levels of customer service position us well, to capitalize on this opportunity. And while we are confident we can achieve long term success, we believe that our areas where we need to improve, in order to realize our full potential. Similar to other market leading organizations, we need to be working towards continuous improvement. For example, we believe we have opportunities to improve our business, to ensure that our level of execution, quality, product delivery and cost structure are optimized. We also believe that we need to sharpen our focus on changing market trends, to more quickly maneuver and capitalize on new opportunities and provide our customers with new and innovative solutions. As a result, we recently commenced a comprehensive review of our business to assess our strategies and market opportunities, both from a short term perspective, as we continue to navigate a challenging U.S. card market, and from a longer term perspective. The objective of this review, is to enhance our strategies, and execute key initiatives to further capitalize on our addressable market, better serve the needs of our customers, and deliver shareholder value. We are in the early stages of this review. Consequently, we believe that it is prudent to discontinue our current guidance practices, while we take the time to enhance our strategies, and execute the appropriate actions to achieve our objectives. To be clear, this decision in no way reflects lack of confidence in CPI's long term opportunities. We do believe, that it is appropriate to take the time to review and assess the current situation. We plan to provide you with an update on our strategies, initiatives and guidance policies on our fourth quarter 2017 earnings call. Now turning to slide 5; I will provide a brief overview of our third quarter results. We reported total net sales of $68 million, adjusted diluted EPS of $0.02, adjusted EBITDA of $9.6 million, and positive operating cash flow of $1.3 million. Lillian will take you through our third quarter results in more detail in a few moments. Turning to slide 6; as discussed on our last call, the market for U.S. debit and credit card manufacturing remains challenging in 2017. More specifically, we continue to see the impacts of the pull forward by large banks in the prior year's of card reissuance, than normally would have occurred this year. The extension of card expiration dates for a portion of the market, as well as the negative impact on average selling prices driven by the competitive environment. While these factors are impacting the market currently, and also may have a longer term influence on the frequency of reissuance, annual card demand and average selling prices, we also continue to see several positive long term drivers to the U.S. card manufacturing market, that we believe will benefit us in the years ahead. First, the number of payment cards in circulation is expected to grow in the U.S. Given the replacement nature of cards through factors such as expiration, portfolio churn and lost cards or fraudulent activity, we believe the long term outlook for future reissuance demand remains positive. Second, the U.S. card market continues its migration to EMD cards. We anticipate much of the migration of activity going forward will come from small and medium sized banks, where we have a solid market position. Third, the premium portion of the card market, including metal cards, continues to grow. I will expand upon this in just a moment. And finally, while it's still a longer term opportunity, we will continue to view the potential migration of the U.S. market to dual interface cards as an attractive, long term opportunity. Moving to slide 7; equally as important as these products, and where I am very excited for CPI's prospects, is a level of demand and building momentum in our newer products and solution areas. Our Card@Once instant issuance solutions continues to show solid traction in the market, as we ended the third quarter with approximately 6,700 installations, up from approximately 6,400 installations at the end of the second quarter. Our long term outlook for Card@Once growth is positive, as small and medium sized banks continue to look for innovative services to differentiate themselves from the market, and newer technology in this area is closing the gap between the look and feel of an instant issuance card, compared to a card printed at a central facility. With approximately 6,700 Card@Once installations and other potential markets available beyond the traditional financial services space, we believe there is room for growth. For CPI metal, we continue to see high levels of interest across the market for this premium product. We believe most large issuers today are exploring moving some portion of their card portfolio to metal, as we are also seeing traction in small and medium sized issuer segment. We began shipping our first metal cards in October, including our patented tungsten card. Opportunities in our metal card pipeline continue to build, and while it's early days, we are encouraged by the level of activity we are seeing, as we approach the end of 2017. We believe we are in a good position to capture share in this market, where average prices per card are materially higher than EMV cards. For our CPI on-demand solutions or what we previously referred to as print-on-demand, we are also seeing good customer demand and a solid pipeline of business opportunities. In the third quarter, we continue to onboard new customers, revenue growth in our CPI on-demand business is progressing, and we are encouraged by the momentum we are building with this solution. And finally, we believe that expanding our payment solutions through digital services, represents a long term opportunity for CPI. At Money20/20 this year, we showcased our new suite of next generation digital solutions, including CPI Digital Express a customizable, white label solution that provides online ordering of digital and physical cards; and our CPI Digital Card, a solution that enables quick and secured delivery of prepaid cards through multiple channels. We will continue to work closely with our customers to support their demand for digital services. Turning to our other major business line, U.S. prepaid, we continue to see long term potential in the retail prepaid and the enterprise B2B and B2C verticals of prepaid. We believe we are well positioned in prepaid segment and expect the market to grow in the high single digits long term. So as I hope you can see, I am excited about the opportunities CPI has in the future, and I am encouraged about the forward progress we are making in many areas. However, as I mentioned earlier, I also believe that we need to take the appropriate time to review our strategies and market opportunities to better serve our customers, and sharpen our execution, in order to build a stronger foundation and deliver shareholder value. Turning to slide 8, in closing, I would like to reiterate how excited and honored I am to be CPI's CEO. I am committed to working with the CPI team, our customers and our partners to build on our strengths and our market position to maximize our potential on this compelling space. I believe that CPI has many long term opportunities. We remain completely focused on capitalizing on our large market opportunity, with the goal to derive growth by improving and leveraging on an entire suite of products and solutions, provide exceptional customer service, and focus on seamless execution. I would also like to mention some of the key focus areas for me as a CEO, as I work with this talented team of CPI employees towards achieving our goals. First and foremost, a customer-first mentality in everything that we do at CPI, our customers are a top priority and I am committed to actively working with them and providing them with the highest quality products, solutions and service. Second, I want to make sure that we have a clear strategy and an action plan in place, and that we are executing against this plan. Third, ensuring that we continue to provide innovative products and solutions in the market, so that we are helping our customers to succeed, enabling CPI to grow. Fourth, focusing on increasing efficiencies and improving the cost structure of the business. Fifth, is empowering and developing CPI's employees and as needed, hiring the most talented people. Our people are our most valuable asset, and I want to foster a culture of innovation and excellence. And finally, our guiding principles as an organization are integrity, accountability, teamwork and setting a high bar of excellence. I look forward to sharing our progress and the next steps in our strategy with you in early 2018. I will now turn the call over to Lillian, to review our detailed financial and operating results for the third quarter.