Earnings Labs

Park Hotels & Resorts Inc. (PK)

Q4 2021 Earnings Call· Fri, Feb 18, 2022

$11.30

+0.58%

Key Takeaways · AI generated
AI summary not yet generated for this transcript. Generation in progress for older transcripts; check back soon, or browse the full transcript below.

Same-Day

-3.25%

1 Week

-2.74%

1 Month

-4.75%

vs S&P

-9.05%

Transcript

Operator

Operator

Greetings. And welcome to the Park Hotels & Resorts Fourth Quarter 2021 Earnings Conference Call. At this time, all participants are in a listen-only mode. A question-and-answer session will follow the formal presentation. Please note that this conference is being recorded. I would now turn the conference over to our host, Ian Weissman, Senior Vice President, Corporate Strategy. Thank you. You may begin.

Ian Weissman

Management

Thank you, Operator. And welcome everyone to the Park Hotels & Resorts fourth quarter and full year 2021 earnings call. Before we begin, I would like to remind everyone that many of the comments made today are considered forward-looking statements under federal securities laws. As described in our filings with the SEC, these statements are subject to numerous risks and uncertainties that could cause future results to differ from those expressed and we are not obligated to publicly update or revise these forward-looking statements. In addition, on today’s call, we may discuss certain non-GAAP financial information, such as adjusted EBITDA and adjusted FFO. You can find this information together with reconciliations to the most recently comparable GAAP financial measure in the yesterday’s earnings release, as well as in our 8-K filed with the SEC and the supplemental information available on our website at pkhotelsandresorts.com. This morning, Tom Baltimore, our Chairman and Chief Executive Officer, will provide a review of Park’s major milestones and overview of our fourth quarter performance and thoughts on Park’s priorities as we head into the recovery. Sean Dell'Orto, our Chief Financial Officer, will provide additional color on fourth quarter results, as well as more detail on our balance sheet and liquidity. Following our prepared remarks, we will open the call for questions. With that, I would like to turn the call over to Tom.

Tom Baltimore

Management

Thank you, Ian, and welcome, everyone. Six weeks ago, we celebrated the fifth anniversary of Park Hotels & Resorts. Over the past five years, the Park team has worked tirelessly and with laser focus and discipline to transform the company. We have sold or disposed of 31 assets, $1.7 billion, including all 14 of the international assets that were part of this spin, vastly simplifying Park’s operating profile. We added 18 high quality assets through the $2.5 billion Chesapeake Lodging Trust acquisition, improving portfolio metrics and diversifying our geographic, brand and operating profile. We facilitated the exit of both Blackstone and HNA from Park stock, eliminating the perceived equity overhang and taking out HNA in a highly successful secondary offering that allowed us to buy back Park stock at a significant discount to NAV. We also shut down operations at the three freestanding laundry facilities and turned over management of Park’s for select hotels to third-party management, freeing up our internal resources and simplifying our employee base. And as we pass the five year anniversary on January 3, 2022, we removed significant built-in gain tax restrictions on the sale of legacy Park assets, giving us increased flexibility and optionality, as we expect to enter the growth phase of a lodging recovery. The past two years have been grueling for all of us. when I think about Park’s efforts, I’m especially proud of how our experienced team has navigated this environment. We did not panic, we acted swiftly and decisively to stabilize the business, temporarily suspending operations at several hotels to reduce monthly cash burn. Thanks to the exceptional efforts of our asset management team to re-imagine the operating model and reopen hotels only when it was financially beneficial to do so. We reduced our monthly cash burn from a high…

Sean Dell'Orto

Management

Thanks, Tom. Overall, we were very pleased with our fourth quarter performance, with pro forma RevPAR improving sequentially to $110, driven by 120-basis-point increase in occupancy to 52.5%. While rate average $210 during the quarter, were just 4% below the same period in 2019. Overall, total operating revenue was $435 million during the quarter. While hotel adjusted EBITDA was $85 million, resulting in hotel adjusted EBITDA margin of nearly 20%. Q4 adjusted EBITDA was $81 million and adjusted FFO per share was $.05, marking the second quarter in a row of positive FFO since the start of the pandemic. We witness widespread strength across the portfolio, with all four location types, resort, urban, airport and suburban reporting flat to positive hotel adjusted EBITDA for the quarter. Among the highlights for Q4, we were very impressed with the overall performance of the Hilton New York Midtown, which averaged nearly 60% occupancy during the months of November and December, while rates surpassed 2019 levels, as the hotel was able to host groups, international travelers and leisure guests looking to take advantage of all that the city had to offer during the holiday season. Looking to the first quarter of 2022, performance has been negatively impacted by the Omicron variant, particularly in markets like San Francisco, New York and Chicago, which saw major city-wide events cancel, coupled with a delayed return to office, which negatively impacted business transient demand in an otherwise seasonally weaker quarter for leisure travel in these markets. Overall, the portfolio has taken $30 million in Group cancellations due to Omicron, although the vast majority of the fallout appears to be contained to just the first quarter. Therefore we anticipate Q1 RevPAR to dip slightly from Q4 of last year, our margins are expected to be negatively impacted by a…

Operator

Operator

Thank you. Our first question comes from David Katz with Jefferies. Please state your question.

David Katz

Analyst

Hi. Good morning, everyone. Thanks for taking my questions. I…

Tom Baltimore

Management

Good morning, David.

David Katz

Analyst

Good morning. And I will apologize I was on just a couple of minutes late. But I wanted to just make sure I get a clear take on your views on New York and San Francisco, and how those qualitatively speaking are going to roll through this year, right? They’re still a much earlier stages of recovery, I think, that’s probably fair statement? How do you expect those to evolve as we roll through 2022?

Tom Baltimore

Management

It’s a great question, David, and thank you for joining us today. First, if we look at the New York Hilton as an example, we reopened the asset, I believe, October the 4th, we study quite carefully, whether or not it makes sense to open at that point, we debated whether or not it would make sense to open perhaps even earlier or spring of 2022. We were pleasantly surprised that we made the decision to open in October. If you think back, as Sean pointed out in some of his remarks, but we opened I think in December, in November, we were running about 55% to 60% occupancy at close to $300 rates. I believe just 7% or 8% below 2019 levels. December, we were running occupancy there at about 63% at a rate of about $345 and we were about 7% plus or minus over 2019 levels. So, it performed much better. And I think, again, to the issue of pent-up demand, we also saw the resurgence in international travel there as well. Obviously, that had been impacted, obviously, by Omicron and the variant there that sort of disrupted, but we remained very, very bullish and constructive on New York. You really have only three boxes that have really significant meeting platforms. I think two in our view that the Hilton has the best meeting platform. And as we look out in the booking pace, and what we’re seeing just in Group pace in 2020 to about 60% of 2019 levels there, about 100,000 room nights and we’re encouraged as we sort of move forward. So I think as you think about our New York or San Francisco, I’d certainly say that, New York is really poised as you also think about the return-to-office and I think we’re…

David Katz

Analyst

Understood. Perfect. Thank you very much.

Tom Baltimore

Management

Yeah. Thank you.

Operator

Operator

Our next question comes from Smedes Rose with Citi. Please state your question.

Smedes Rose

Analyst · Citi. Please state your question.

Hi. Thanks.

Tom Baltimore

Management

Good morning.

Smedes Rose

Analyst · Citi. Please state your question.

I just wanted to ask you -- good morning. You guys have talk a little bit are -- on your calls about your selling non-core properties and emphasize a lot most of REITs comes from kind of your core assets. It’s now the time to you -- would you expect in 2022 to kind of formalize a disposition program, given your competence in a broad based recovery, is now the time to kind of, I guess, new maybe more quickly on that or how you are thinking about that?

Tom Baltimore

Management

Yeah. It’s a great question, Smedes. I would tell you that, if you think back over the five-year history, we were aggressive and proactive. We’ve sold now 31 assets for $1.7 billion and that includes 14 international assets, one in South Africa, two in Germany, seven in the U.K., an asset in Brazil, an asset in South Africa. All complicated with lots of legal and tax issues. It was really prudent of us to do that. Just think had we not done that heading into COVID and the complexity of issues that we would have faced otherwise. So we’re proud of all the great work that the team did there. We are going to continue to aggressively recycle. To your point that our top 27 assets really account for about 90% of the value of the company and so we’ve identified another batch of non-core assets that we’re going to aggressively move. Keep in mind we also had the built-in gain tax requirements that have now expired. So that also gives us even more optionality with the portfolio. And we also had the self-opt, we had four assets that we were self operating, given some of the tax restrictions, it was punitive for us to sell those sooner. Those are now easier for us to sell here in 2022. That’s -- those sales activities are already underway. So it’s a core priority for us in 2022. You’ll see us accelerate those non-core asset sales. We also have a number of joint ventures, there are nine of those remaining, three of those are consolidated. We’ll also look to where possible some of those have legal and tax issues as well. We will continue to work hard to reshape the portfolio, improve the portfolio metrics and then use those proceeds for share buybacks. We trade at a significant discount to not only NAV, but also to replacement cost and we’re not happy about that and we want to work hard to address that immediately. We will use those proceeds for share buybacks, also for ROI projects and also for opportunistic acquisitions that fit our profile.

Smedes Rose

Analyst · Citi. Please state your question.

Okay. Thank you. And then just as a follow up, I wanted to -- I wanted just to ask you on the dividends. If you reinstate, I guess, in the back half, obviously, it’s sort of starting out with a pretty modest level, but is it driven by taxable concerns or is it just your -- are you sort of messaging that you have increased competence in the recovery kind of outlook or how you kind of thinking about that in terms of targeted payout ratio, I guess, initially?

Tom Baltimore

Management

Yeah. Yeah. Certainly, we expect that we’ll have taxable income. We do have some net operating losses, obviously, coming out of the pandemic that gives us additional optionality. But also having the modest dividend makes us more attractive to some of the income investors that didn’t consider us otherwise. And also, it’s confidence, it’s confidence that we do believe that as we move from this pandemic phase to the endemic phase, that having the return of capital, including not only buybacks, but a modest dividend is a prudent move, and certainly, will benefit shareholders.

Smedes Rose

Analyst · Citi. Please state your question.

Okay. Yeah. Thank you.

Operator

Operator

Our next question comes from Rich Hightower with Evercore. Please state your question.

Rich Hightower

Analyst · Evercore. Please state your question.

Hi. Good morning, guys. I wanted…

Tom Baltimore

Management

Hi.

Rich Hightower

Analyst · Evercore. Please state your question.

Tom, I think you intercepted the question I had on the built-in gains implications. So I can move to kind of a different…

Tom Baltimore

Management

Yeah.

Rich Hightower

Analyst · Evercore. Please state your question.

… different angle here. But just from where we sit today, not knowing anything about the future in terms of, potential acquisitions that you guys are considering. How do you weigh specifically between prepaying some of the higher cost secured debt that remains on the balance sheet later this year versus share repurchases kind of competing IRR profiles with one decision versus the other, but also in terms of overall flexibility? How do we think about those two priorities?

Tom Baltimore

Management

Yeah. It’s a fair question, Rich. I would -- I just want to back up for a second and just re-emphasize what our priorities are going to be for this year. First and foremost, operational excellence, we are laser focused on the operational front and reimagining the operating model. As we’ve said, repeatedly, we’re confident that we’ve been able to take $85 million in costs out of the business and we estimate about 300 basis points in margin benefit there. And those are 1,200 jobs, part management, part management, really eliminating redundancies. And for us, first and foremost, by doing that, demonstrating that, candidly earning credibility there, we’re hoping obviously, we’ll continue to see the stock price improve, that also gives us optionality for growth, and certainly, closed the valuation gap that that is frustrating and we are laser focused on achieving that. Again, selling those non-core assets and continuing to reshape the portfolio of those proceeds, again, being used for share buyback and if we can address the first on the operational excellence and selling non-core assets and close on approximate to 2019 pricing, it gives us the opportunity for buybacks, reinvesting back into our portfolio and ROI projects, and then using that for acquisitions. Sean and his team have just done an extraordinary job. As we think about how we’ve managed the balance sheet and the moves that we’ve made. As Sean pointed out, we’ve got the $650 million bonds that we can take out and we’re looking probably late spring, early summer, to transact there. That clearly will get us interest savings. But by selling the non-core and really closing this valuation gap and really using strategically on the buyback side, when you’re trading at a 25%, 30% and that’s, obviously, below what we think our internal valuation, our internal NAV is. We see that as a real priority. We want to show that we’ve got confidence and so there’s no better investment we can make than really investing back into this portfolio. We’re trading 10 times, 11 times, if not probably inside of that, buying assets at 13 times, 14 times, 15 times, 16 times multiples what people are paying, is really we don’t think the prudent move for Park to make at this time. We don’t see that really being a creative, given where our cost of capital is right now.

Rich Hightower

Analyst · Evercore. Please state your question.

Okay. That makes perfect sense. And then just a quick follow-up, if you don’t mind, I think, if I go back to…

Tom Baltimore

Management

Okay.

Rich Hightower

Analyst · Evercore. Please state your question.

… one quarter ago on this call, I believe you said you were planning at that point to open Park 55 in December, obviously, omicron had happened -- has happened since then. But was that the only change that really sort of affected that decision or was there anything else that sort of has led to sort of further delay versus I think the target as of 90 days ago?

Tom Baltimore

Management

Yeah. As we said, and again, a lot of credit to Sean, to the asset management team, the men and women there, what we’ve always said is that, we will reopen hotels when it’s financially viable to do so. It was certainly our intent to open that in that window. Obviously, the new variant, certainly, delayed that. But given as we look out now and encouraging signs in San Francisco, as I mentioned, having city wides north of 500,000, about 34 events plus or minus plus the in-house group, the leads there we’re seeing, we think it’s going to be probably in that April May timeframe will make the most sense to maximize and to reopen Park 55 at that time.

Rich Hightower

Analyst · Evercore. Please state your question.

Okay. Great. Thank you, Tom.

Tom Baltimore

Management

Yeah. Thank you, Rich.

Operator

Operator

Our next question comes from Floris Van Dijkum with Compass Point. Please state your question.

Floris Van Dijkum

Analyst · Compass Point. Please state your question.

Thanks.

Tom Baltimore

Management

Hi, Floris.

Floris Van Dijkum

Analyst · Compass Point. Please state your question.

Hey, Tom. I want to see if I can get you to say something a little bit more in terms of your own view of value. I know one of your peers is out there very publicly talking about his view of his shares. And will you be doing something similar to that, and but particularly, when we look at your stock and we think there’s significant value. But the street, well, it’s obviously higher -- much higher than where your current share price is. It appears to be somewhat lagging and there still seems to be a fair amount of skepticism, particularly regarding the -- or perhaps to your urban exposure. Can you say anything more in terms of your replacement costs of views? Have they changed since we spoke last and maybe about your thoughts about being a little bit more explicit with the investment community?

Tom Baltimore

Management

Yeah. It’s a fair question. We intend to put out a more detailed summary of NAV. We clearly believe that and I believe consensus NAV is somewhere in the $27 a share. We would certainly be in a range higher than that $28 to $32 range. But we certainly plan to put out more detail and back that up. And I think that’s appropriate. Again, we’ve got to make sure that we’re jumping through the appropriate legal and disclosure hoops. But it is our intent to provide more detail there. So that’s got 0.1, 0.2, given, obviously, inflation, given the barriers to entry that exists within our portfolio. I think it’s important to remind listeners, there are many assets in this portfolio that would be impossible to replicate. Think about Hilton Hawaiian Village, 22 acres, nearly 3,000 rooms. We are in the process of working on an out parcel to add a six tower there, as an example, but think about San Francisco with 3,000 rooms over two city blocks or the New York Hilton there, which just south of 1,900 rooms, would be impossible to replicate. And so when you think about a replacement cost and given rising inflation, and certainly, rising cost, we clearly think we’re trading at some discount, probably, in the 55% range to discount to replacement costs. So, clearly, we’re undervalued and when you think about how the recovery is going to unfold and the reopening of offices and people moving and mobility, we are seeing obviously significant growth in RevPAR and take Key West, as an example, north of 70%. I know everyone’s focused on the leisure markets as we were also encouraged. Hawaii we think obviously will continue to benefit significantly. We’re not running. We’re running in the 60% occupancy there on a more annualized basis. But keep in mind that hotel in particular ran to 97% or more pretty consistently. My point being, when you think about growth and where it’s going to be, the urban markets, both from a business group and from a leisure standpoint are going to be participants in this growth. We’re confident in that. I believe that. And I think over time, we’re certainly all going to see that. So those that are writing off those markets, I would respectfully submit that, that their conclusions are a bit premature. So hopefully that answers your question for us, we will be providing more detail. I’ve given you a little bit of summary, but no doubt we trade it at significant discounts.

Floris Van Dijkum

Analyst · Compass Point. Please state your question.

Okay.

Tom Baltimore

Management

I think that private -- the private market transaction.

Floris Van Dijkum

Analyst · Compass Point. Please state your question.

Go ahead, Tom.

Tom Baltimore

Management

Yeah. The private market transactions that we’ve done over the last year or two, I think, only reinforce that. We’ve sold two assets in San Francisco last year, both of which were trading at 19 valuation. So the underlying value of the portfolio we’re confident there, and again, the ability, you can build select service hotels on every corner, building full service hotels of this scale and scope is are very, very difficult, near impossible in many communities to be able to replicate.

Floris Van Dijkum

Analyst · Compass Point. Please state your question.

Thanks, Tom. If I can have one more question and maybe this is, perhaps, more for Sean as well. But as -- some of your peers are exiting covenant waivers or are getting close to exiting covenant waivers. As you consider, obviously, share repurchases with the fact that you want to exit your covenant waivers as well. And you’ve got some -- you ideally want to be able to refinance the bonds hopefully with proceeds from asset sales as well, perhaps. How do you weigh all of those things? And what is going to be, priority one, is it repurchasing some stock or is it first fixing the balance sheet and then repurchasing some stock or maybe think about layout? How you think about that, Sean or -- and Tom?

Sean Dell'Orto

Management

Sure, Floris. This is Sean. I mean, I think, we think about it in terms of some balance here. If you think about, as Tom alluded to, kind of where valuation stands today, I think, we’re going to be more, certainly, proactive and looking at addressing the cost of equity side of the equation. But we’re going to be prudent. We’re certainly beginning of the year we feel comfortable how it’s going to transpire. But certainly, we’re going to be very balanced and continue to be prudent about how we allocate towards stock repurchases, knowing that we do have substantial uses here, as we think through refinancing through the latter part of the year. With the bonds, we certainly think that we can refinance those at certainly much lower rates, even the market today, it’s open, it’s working. Certainly it’s not as voluminous as it was prior to the fed, take a little more hawkish stance. But I think, the fact that it remains constructive, on top of the fact that, we should expect to see, if things hold as we think it’s going to hold improved operations, I think, we’ll have a nice tailoring for us as we look to kind of take those out, again, as Tom mentioned, in the spring time. So it’s fine right balanced the savings from the dry powder to allow us to execute on the plan throughout the year. But I think, certainly, as we sit here today, think certainly the focus right now is thinking through this stock and then kind of layering in the rest of the balance sheet plans as we go forward to the year.

Floris Van Dijkum

Analyst · Compass Point. Please state your question.

And Sean, if you were to quantify today, if you were to refinance, be able to refinance those bonds today, what kind of savings would you be looking at on an annual basis?

Sean Dell'Orto

Management

We are probably looking at on the fact that you’re probably in the neighborhood of, I would say, $8 million to $12 million on the 650.

Floris Van Dijkum

Analyst · Compass Point. Please state your question.

Thanks. Thanks. That’s attractive.

Sean Dell'Orto

Management

Well, start with an unattractive coupon which one we want to get rid of as soon as we can. Well worth I believe…

Floris Van Dijkum

Analyst · Compass Point. Please state your question.

Fair enough.

Sean Dell'Orto

Management

… depend on pandemic.

Floris Van Dijkum

Analyst · Compass Point. Please state your question.

Thanks, guys. That’s it for me.

Sean Dell'Orto

Management

Thank you.

Operator

Operator

Our next question comes from Anthony Powell with Barclays. Please go ahead.

Anthony Powell

Analyst · Barclays. Please go ahead.

Hi. Good morning, everyone.

Tom Baltimore

Management

Good morning, Anthony.

Anthony Powell

Analyst · Barclays. Please go ahead.

Good morning. Question on ROI projects, I think, Tom, you said, you wouldn’t spend $200 million over the next few years on those projects. Why not do more? I mean, when you look at some of your other peers, they’re spending a bit more as a percentage of their total size is on ROI projects. You’ve done well with -- yours with Santa Barbara in U.S. It seems like right now is a good opportunity to maybe lean in on CapEx, so just curious on your thoughts on that?

Tom Baltimore

Management

Yeah. It’s a great question, Anthony. We want to strike the right balance and there’s no doubt when you think about our portfolio, obviously, the DoubleTree San Jose low hanging fruit, the Curio and converting that the Casa Marina into Curio makes all the sense, The Reach has just been a grand slam. Obviously, we’ve got the DoubleTree Crystal City and we’ve got -- we sit at the front door of the Amazon campus there. We are evaluating what our options are there and studying. And there also are other assets within the portfolio, and obviously, we’re making a huge investment in the resort in Bonnet Creek and what we’re doing there with the expanded meeting platform both for the Sydney Hilton in addition to the Waldorf there and there are others that we are also studying. New Orleans Riverside, we’ve got 8 acres there and along the river and over 5 million square feet of additional FAR, that’s obviously a major project that we would plan that, master plan that and certainly execute that most likely with a partner over time. Then, of course, we’re looking as you know on the adding the six tower at Hilton Hawaiian Village, which is a major undertaking and we’ve got that -- we got that entitlement work underway. We do have the kind of site under control and so we’re really excited about that. But that too, is going to be in the intermediate to longer term. So you’ll hear more and more about some of the other embedded ROI projects that we have within the portfolio and I’m really, really proud of the team. Tom Morey, our Chief Investment Officer; and Carl Mayfield, Head of Designing and Construction and the men and women on our team that are working so hard on these initiatives.

Anthony Powell

Analyst · Barclays. Please go ahead.

Got it. Okay. And then, maybe one more on pricing, you mentioned, New York had pretty strong ADR. Some of the other urban markets may be trailed a bit? I guess what differentiated the ability for you to dry price in New York and when do you think that comes back some of the other urban markets like Chicago, for example?

Tom Baltimore

Management

Yeah. We have a really talented team in New York and I think across the industry, I think, we’ve all I think race to the bottom doesn’t help any of us. So I think you’re seeing rates hold up better. The other thing is, we had demand and when you’ve got anchored business and you’ve got group and having it layered with, have it anchored with group, having some contract allows you obviously to continue to push and price the transit accordingly. So very encouraged as we sort of look at. You’re also -- there’s a little bit of confusion in New York, right, you get near-term talk of new supply, but the reality is, given some of the legislation that’s being talked about and some of the conversions, perhaps, over time, New York does get to a better balance, and certainly, a more economic model as we move forward. But keep in mind, there are only three big hotels that really have the meeting platforms to be able to handle the big group and we would argue that Hilton New York’s got the best platform.

Anthony Powell

Analyst · Barclays. Please go ahead.

Great. Thank you.

Tom Baltimore

Management

Thank you.

Operator

Operator

Our next question comes from Neil Malkin with Capital One Securities. Please go ahead.

Tom Baltimore

Management

Hey, Neil.

Neil Malkin

Analyst · Capital One Securities. Please go ahead.

Hey, Tom. Hey, everyone. Thanks. Bigger picture question, Tom. You guys commented that debt markets are improving. You guys -- lodging region general have lower leverage than in the private market players. And then just given the large disconnect in valuation and has been well documented, you highlight it several times. Do you think that in 2022, given all those things kind of coalescing, that that sort of take privates will start to happen and potentially act as a catalyst for valuations?

Tom Baltimore

Management

Yeah. It’s a great question, Neil. You would think, if you and I’ve been around a long time, as many of you know, and think back to the kind of early 2000s through 2006, 2007, obviously, there was a lot of take private activity then. Given the fact that there has been a grueling two year period with COVID, there’s been scarring and I think management teams themselves have got to decide what they want to do. And given the fact that you’ve got tremendous liquidity, the world is awash with capital. I think you would need the debt markets to improve. And I think improve visibility on the demand front. And I think we’re all getting that. We’re all cautiously optimistic and we are seeing some real rays of sunshine out there. I do think it’s important to keep in mind, the fact that we’re all crossing the bridge and realizing that we’ve got to learn to live with COVID, moving from this pandemic to the endemic phase, but I would certainly expect that there would be some take private and I think even some groups might even look at some M&A and some combinations. I’ve been saying this for north of a decade, but I certainly don’t expect that you’ll have 15 public lodging REITs plus or minus here in another year or so.

Neil Malkin

Analyst · Capital One Securities. Please go ahead.

Super helpful. Thanks. And maybe a little early on, but if you need to maybe walk through how your customer service or guest satisfaction is going, as -- you started to see more of the core traveler, be at group or be it larger business travel kind of start to come back. Obviously, the brand standards mean revised outlets, amenities, and obviously, things being harder to staff, maybe things not open as long or not as many days. Are you are you hearing from some of your core guests and what people who are heavy users that they’re not exactly happy or frustrated with the new sort of level of service or business model or potential lack of amenities, just given the labor and brand standard sort of environment we’re in today?

Sean Dell'Orto

Management

Hey, Neil. It’s Sean. We have not heard that and certainly talking with our partners and especially Hilton being our largest. We are just not seeing the scores diminished relative to the where they were prior to pandemic, actually in a lot of cases up a little bit. So I think in the end, I think people are want a understanding to evaluate and someone’s got used to it to a degree, but clearly the brands are very focused on that, want to make sure that we’re maintaining market share, we’re obviously partnering with them and discuss it and having the right balance. But in the end expect service -- certain services to be coming back and guest fundamentally appreciate that incremental service level. So I think we will naturally keep our scores at stable levels and positive levels going forward. So, yeah, the short answer is, we haven’t heard anything negative really in -- on the whole.

Neil Malkin

Analyst · Capital One Securities. Please go ahead.

Okay. Yeah. Appreciate that. If I can just sneak one more in, I just wondered, Tom, do you think that, again, given the discount and valuations to private market and kind of I would call your portfolio like chunky in terms of its exposure? Would you think of sort of proving the value by selling some of your larger market exposures into a joint venture of sorts, and then, using that cost of capital to execute on some of your strategic priorities?

Tom Baltimore

Management

Yeah. Neil, it’s a fair question. We’re looking at all options. All options are on the table to make sure that we close this valuation gap. And again, we believe it begins, first and foremost, with the operational excellence proving out that thesis, building cash flow, getting that momentum, selling non-core assets, given the fact that we’re out of the building gain tax requirement is a huge benefit to us, given the fact that we’ve got net operating losses. The one thing I want to make sure that listeners understand is that, not only do you have a great portfolio, you have a very seasoned team here and we have a lot of optionality. We are going to create shareholder value. We are steadfast in that commitment and working our tails off to make sure that’s going to happen.

Neil Malkin

Analyst · Capital One Securities. Please go ahead.

Thank you, guys.

Tom Baltimore

Management

Thank you.

Operator

Operator

Our next question comes from Ari Klein with BMO Capital Markets. Please go ahead.

Tom Baltimore

Management

Hey, Ari.

Ari Klein

Analyst · BMO Capital Markets. Please go ahead.

Thank you. Hi. Good morning. You’ve previously highlighted a number of hotels with the potential alternative uses including up at the New York Hilton. Where does that rank on the priority list for you and is that something we start to see this year?

Tom Baltimore

Management

It’s a fair question. As I said, to me, I mean, all options are on the table. Look, the beauty is when you think about the quality of the portfolio, the location, the huge barriers to entry be near impossible to replicate, all of those, whether they’re encumbered by debt, long-term agreements with Hilton, some have a little bit of timeshare. So those types of opportunities just need to be studied carefully. But there’s no doubt that all options are on the table to close the valuation gap and create value for shareholders.

Ari Klein

Analyst · BMO Capital Markets. Please go ahead.

Thanks. And then maybe just on wages, what kind of wage growth have you been seeing and what are your expectations in 2022? And then from a staffing standpoint, where are you versus maybe where you’d like to get to ideally?

Sean Dell'Orto

Management

Yeah. Ari, this is Sean. I think, from a labor standpoint, is really kind of look forward. We’re certainly seeing some increases in markets. Orlando is being one of them. But in other markets, certainly, stable, and clearly, we’ve got a portfolio that’s -- it’s heavily 60%, call it, union that you kind of have obviously contracted wage levels and so we think we’re certainly feeling pretty good about -- our position about year-over-year increases as we go into 2022. That said, I’d say, room -- from room labor standpoint, we’re probably, roughly call it around flat, and ultimately, that’s a combination of the fact that we have fully staffed labor in certain hotels and resort markets, but we’re understaffed in certain markets as well. So we have to kind of see the thing stabilize. Secondarily, as you think about more so the F&B side, we’re certainly seeing a lot more reduction in kind of year-over-year levels, or certainly, relative to 90 levels, I should say, on F&B. So that ones can also be a little bit choppy as we kind of bring the business back as well. So as a percentage of revenue, generally, it’s about -- holding about steady. And again, we’ve gotten certain instance depress revenue levels, so we’ll have to see as the portfolio ramps back. But overall, I think, again, I think, what comes down to is for us is, from the union side, too, we’ve got contracted labor wage increases, we also have the ability to bring the laborer in versus having to kind of having issues trying to source the labor. So I think that’s certainly a big benefit for us.

Ari Klein

Analyst · BMO Capital Markets. Please go ahead.

Maybe just the follow up on that for the union contracts, any of them coming up in the near future.

Sean Dell'Orto

Management

Yeah. We do a few that come up through the end of this year. We’ll look to negotiate a few in, I think, San Francisco and Hawaii, to name a couple of markets.

Ari Klein

Analyst · BMO Capital Markets. Please go ahead.

Thank you.

Operator

Operator

Our next question comes from Bill Crow with Raymond James. Please go ahead.

Bill Crow

Analyst · Raymond James. Please go ahead.

Hey. Good morning, guys. Tom, I really want your …

Tom Baltimore

Management

Good morning, Bill.

Bill Crow

Analyst · Raymond James. Please go ahead.

… optimistic view. Good morning. I appreciate your view on San Francisco and I’m certainly hopeful the reopening pace picks up and local government improves. But this market really began to struggle with groups before COVID, right? And complaints were centered on high costs of holding meetings and homelessness and crime. And so does the market need to adjust pricing in order to be more attractive to groups and maybe offset some of the other challenges? I guess, more broadly speaking, is there a risk that markets like Portland, San Francisco, even Chicago, start to get redlined by meeting planners and instead, we see like everything else, more of a shift in Sunbelt markets?

Tom Baltimore

Management

Yeah. that’s a -- it’s a fair point, Bill. And obviously, one of the things that I admire about you given our long history together in this industry, as you call it, the way you see it. I think a couple things to keep in mind, even this year, when you think about San Francisco, and again, the high watermark was about a million room nights, as I said, I think, this year, city wides, you’re looking at just north of 500,000 and about 34 events. You look at certain high-end groups, whether they’re pharma, education, whether they’re tech, whether there is the healthcare conference, there is a benefit to them being near the capital sources and given the fact that you’ve got great airlift, you’ve got great cities that have got other amenities. No doubt, San Francisco is a tougher operating environment. I went out and spent a few days there, Bill, walking, talking with employees, meeting with the Mayor, meeting with her Chief of Staff, meeting with the Chief of Police. I and another REITs CEO in addition to other CEOs and other C suite leaders and driving home that you’ve got to have a safe environment, first and foremost. I think the phrase was we heard from meeting planners, you can be expensive and safe, but you can’t be expensive and unsafe. So I believe that the Mayor understands that. I believe that there are initiatives and good work underway. As I mentioned, she’s actually won sales calls as groups are trying to pluck away. And I think what you’re seeing their threats aren’t so much. Orlando is always a threat, the bigger markets Atlanta to some extent, some of the other markets, I think, are less of a real competitive threat for them. Vegas is a…

Bill Crow

Analyst · Raymond James. Please go ahead.

Right. I asked you these questions, because I always appreciate your answer. So, thank you, Tom. That’s all from me.

Tom Baltimore

Management

Thank you, Bill.

Operator

Operator

Our next question comes from Jay Kornreich with SMBC. Please go ahead.

Jay Kornreich

Analyst · SMBC. Please go ahead.

Hey. Good morning.

Tom Baltimore

Management

Good morning, Jay.

Jay Kornreich

Analyst · SMBC. Please go ahead.

Great to be on the call. As one of the amendments to your credit facility was increasing your acquisition ability to $1 billion. I guess what would you need to see in order to feel more comfortable turning the acquisition pipeline back on?

Tom Baltimore

Management

Yeah. Listen, we are continuing to underwrite and look and like many of our peers, I mean, we’re focused on top 25 markets and upper upscale and certainly luxury assets and top 25 markets in premium resort destinations. It’s got to be immediately accretive or near-term accretive and when we look at where we sit today, again, the focus again on the operational side, really improving the cash flows, buying back stock opportunistically to get the value so that we can get clearly a cost of capital that that’s more reasonable for us to buy assets. We don’t think it makes sense for us to be buying where some of the assets are trading. And if you look at some of the leisure markets, as an example, you’re getting inflated cash flows and at higher multiples, and in some cases, those cash flows are going to balance out and are going to have a reversion back to the mean, so I think it makes it difficult for those to be economically viable over time. So we’re being disciplined and careful. We continue to underwrite. You will see Park buying assets. We bought a company. We -- this team is very experienced in buying assets, portfolios, companies, but we will be thought about -- will be thoughtful about it in the context of our near-term priorities. Priority number one is on the operational front, priority number two is selling non-core, using those proceeds to buy back shares, ROI projects, looking for acquisitions. We will continue to be thoughtful and disciplined about our capital allocation decisions.

Jay Kornreich

Analyst · SMBC. Please go ahead.

Okay. That’s a fair perspective. And kind of leads me to a little bit to the next question.

Tom Baltimore

Management

Yeah.

Jay Kornreich

Analyst · SMBC. Please go ahead.

Follow up, which is, with return-to-office finally seemingly underway, which should lead to strong recovery in corporate travel. Are you expecting the LT outperformance and business travel and group underperformance to kind of converge as we go throughout the year? And do you see the business traveler and group demand returning at a similar pace or do you start to want to up from the other?

Tom Baltimore

Management

Yeah. It’s a great question and a bit of an unknown for all of us. I will say that we’re -- there’s no doubt as you get the return-to-office and we’re hearing it broadly across industries, leaders, and I think, many of you are as well. I think we’ve all recognized enough staying home and there’s a benefit. We’re all stronger together when you’re in your offices, whether it’s through two days, three days, four days, whatever that company culture is. And so we certainly expect that you’re going to see that as the anchor and then you’ll from that see business transient, you’ll see group. What I’ve heard from a lot of C suite leaders is, because they’re allowing people to work more remotely and then having them come to the office that you’re going to see more business transient as a result of them coming back to the office more frequently. And the other thing is, for those that are allowing their people to work a little more remotely and that balance for that particular company, the need to get people together in more central locations, for more group meetings. Either way portfolios like Park will really benefit from that, given the fact that we’re located at the New York City, Chicago, San Francisco’s, the New Orleans, the Miami’s, et cetera, Boston, D.C. And so we feel good about that. The other thing to keep in mind is this concept of leisure travel, which I think is another growth and another opportunity for the industry as well, where people are began on the road, and obviously, for what begins as a business or perhaps a leisure trip and then ends up into a blurring of the lines for a business and/or leisure trip as well for an extended trip. We see evidence of that. We think that’s encouraging. So I think the signs for us, all living in the bunker, the days of the bunker I think are ending. People are getting back to work. They’re getting back to the office. They’re going to get back to traveling. We think that there’s going to be this new age of it. We’re excited about it and really believe that our portfolio is going to benefit from that.

Jay Kornreich

Analyst · SMBC. Please go ahead.

Got it. Thanks so much for the time.

Tom Baltimore

Management

Yeah. Thank you.

Operator

Operator

Our next question comes from Chris Woronka with Deutsche Bank. Please state your question.

Chris Woronka

Analyst · Deutsche Bank. Please state your question.

Hey. Good morning, guys.

Tom Baltimore

Management

Good morning, Chris.

Chris Woronka

Analyst · Deutsche Bank. Please state your question.

Hey, Tom. I wanted to ask about Chesapeake portfolio and you guys obviously hadn’t own that for a very long time for COVID started. You sold a lot of the assets, I think, in some of those were capital situations. So the question is kind of as you look at it now, is there any way to kind of recalibrate the potential of that portfolio once you now get in and you get to do -- finally you get to do all the remaining things you want it to do with the core assets of it, just any way to measure kind of what your revised expectations for that portfolio are in terms of a return or yield or something like that?

Sean Dell'Orto

Management

I think, well -- Chris, I’ll take a stab at in terms of how we think about this kind of the synergies that we had talked, when we bought the portfolio. We obviously recognized a good chunk of those through just eliminating the G&A side on the corporate side, we certainly set out to drive through additional synergies operationally through, we thought we could ultimately driving yield rate more, we had some various projects, we knew we could do within various, certain assets, which we still own today. So, we’re looking to, obviously, the pandemic kind of put a stall on that, but as we kind of get more familiar with some of these assets, I think we have seen -- also see more opportunity as well. So as we come out of this, with the assets that remain is it still think we have kind of in that neighborhood of $10 million -- $5 million to $10 million of synergies we can drive or EBITDA synergies we can drive there and it’s still good amount of your revenue driving rate, like, and thankfully, through this pandemic, I think, people have gotten more emboldened to really drive rate. So I think we certainly think we can get that from these assets, as well as some of the products we have, where we’re converting additional meeting space, additional parking revenue sources and the like, where we just think there’s opportunities there, just need to demand to come back to take advantage of it.

Chris Woronka

Analyst · Deutsche Bank. Please state your question.

Okay. Thanks. Thanks, Sean. And then, Tom, I was just hoping to get a little perspective from you if I could on, whether or not you think resort assets are going to have a permanently higher multiple or much higher multiple than urban assets once we get a little further down the road into the recovery? And is there a way you guys might be able to take advantage of any arbitrage that’s out there, because I know you’re not going to walk away from urban markets?

Tom Baltimore

Management

It’s a fair question, Chris. Look, we are -- we have always believed in the importance of having a diversified portfolio. Think about our resort collection right now. We obviously have got Bonnet Creek, which our basis there is about 300,000 a key, 300 acres of championship golf course, that’s next to the Four Seasons that traded at 1.4 million a key. We feel really good about that transaction and where we are. If you think about the two resorts that we have in Key West and how well they’ve performed, we reposition one, we will reposition the other, impossible to replicate either of those two assets. Think about Hilton Hawaiian Village and Waikoloa. Waikoloa, we’ve shrunk the hotel and on GOP basis it’s more profitable than it was. Nothing compares to Hilton Hawaiian Village with nearly 3,000 rooms as we work on the six tower there, and again, creating more value. So we don’t think they’re mutually exclusive. I think really part of it becomes timing. How you’re going to allocate capital? Clearly, everybody wants a resort property. Those assets are trading at premiums today. Are those premiums sustainable over the long-term, I think we’ll see. But I think we’ve all recognize it. You’re more focused on the leisure front now. There aren’t a lot of alternatives. So the cruise line business hasn’t really returned, international travel abroad hasn’t returned. Keep in mind in 2019 we had 79 million inbound international travelers, but U.S. citizens traveled about 100 million trips, passengers, excuse me, going into Europe and other parts. These things will balance over time. No doubt there are world class resorts out there that makes sense and those trophy, but it’s not unlimited and maybe these things naturally ebb and flow over time.

Chris Woronka

Analyst · Deutsche Bank. Please state your question.

Okay. Very good. Thanks, Tom.

Tom Baltimore

Management

Thank you.

Operator

Operator

Thank you. Next question comes from Robin Farley with UBS. Please go ahead.

Robin Farley

Analyst · UBS. Please go ahead.

My question was on the transact…

Tom Baltimore

Management

Hi, Robin.

Robin Farley

Analyst · UBS. Please go ahead.

Hi. How are you? It was on the transaction environment, which I think at this point, you’ve probably covered pretty thoroughly, so I’m all set. Thanks.

Tom Baltimore

Management

Thank you, Robin.

Operator

Operator

Thank you. And that’s our last question we have in queue. I’ll now turn the floor back over to Mr. Tom Baltimore for closing remarks. Thank you.

Tom Baltimore

Management

We really appreciate each of you taking time today. We look forward to seeing many of you at the upcoming Citi Conference and other events. Stay safe, be well and we really look forward to seeing each of you in person.

Operator

Operator

Thank you. This concludes today’s conference call. All parties may disconnect. Have a great day.