Ben Silbermann
Analyst · Credit Suisse. Please go ahead. Your line is open
Thanks, Stephen. So, I kind of heard three questions in there. One is how are we deepening engagement, second is how are we growing the number of users and expanding into new verticals, and the third is how are we doing internationally. So, I'll just take them in turn. In terms of deepening engagement. One of the biggest opportunities that we see is actually getting people to use Pinterest not just for one use case but for two or three or four. So, part of the reason that we highlighted personalized search recommendations is that's one of the first products that's really designed to expand how people use Pinterest. So, if you're using it for clothing, we might say, hey, have you thought about it for redecorating your home or reorganizing your closet; if you're using it for healthy food, have you thought about it for exercise. And we actually think there's a really big opportunity there. While our best users use it for many use cases, they often have to figure that out for themselves. We want to help people do that. And so, that's one of the key ways that we're driving engagement. The other way is as you make Pinterest more useful through things like shopping, we're seeing people engage with it in a different way because they know they can actually go from an inspirational image all the way to a purchase. In terms of new users, there are a couple of extras that we're looking at. One, we know for a fact that a lot of people still don't know exactly what Pinterest is. And we haven't to date invested a lot in what we would call comprehension marketing. And so, we're just starting to make those investments. At the same time, we know that there's some people that have used Pinterest once for a project and we have an opportunity to bring them back. And so, they might've used it to get married, but we can bring them back in a new way. And so, that represents sort of a second way that people can be converted from a one-time user to a more habitual user. Internationally, I think, we're still working to increase the content depth in a lot of our countries. And so, when we inside the Company talk about our international growth strategy, a lot of it begins with how do we continue to bring on more local content, which is a two-part challenge. One is getting content creators to bring content on board. That's what a lot of our local teams spend their time doing and they've gotten great success in a lot of the markets we focused on. The second is being able to automatically detect local content, which is easier in some places, easier, for example, where there's a distinct language. It can be a little more challenging in English speaking to differentiate local content from Australia versus the UK versus South Africa versus the U.S. And so, that's how those three pieces are looking right now.