Aric Coffman
Analyst · Nephron Research
Thanks, Ryan, and thank you for joining us today to hear about our progress. I'll begin with a few highlights from the quarter and by emphasizing that we are nearing full execution on the $130 million EBITDA improvement plan that we outlined during our previous calls. Our core business is moving in a positive direction. And we are well positioned for continued momentum into 2026. Excluding prior period adjustments, and the underperformance of a single payer, our Q2 and first half 2025 results are in line with expectations. 3 of our 4 markets are breakeven or better through the first half of the year. We're seeing strong momentum in our operational execution as evidenced by our medical cost trends. When excluding prior period adjustments, our year-over-year medical cost trend remains materially flat, highlighting effective cost management and operational performance. Year-over-year, funding has improved by 10% across our membership on a normalized per member basis, reflecting meaningful gains in operational execution, even as we ramp our solutions. Through close collaboration, we successfully renegotiated a contract with a major payer this quarter, an agreement that extends into the second half of the year and into 2026. This positions us on track to achieve approximately $20 million in contractual improvements. We are near finalization of an amendment and extension of our senior debt with a note originally due at the end of September and we expect to round out the remaining $40 million on the [ accordion ] from May of 2025 to ensure a strong cash position. For the quarter, we reported membership in line with expectations at 115,000 members. Our reported adjusted EBITDA for the quarter was a loss of $17 million. However, our normalized operational performance demonstrates the strength of our core business. When we strip away prior period adjustments, of $9 million, our underlying business achieved an EBITDA loss of $8 million, which was a $5 million improvement from our normalized Q1 results. Of the $8 million normalized loss this quarter, a significant portion was tied to a single payer in a single market. For 2026, we've limited our exposure with this payer to mitigate downside risk. Our year-to-date adjusted EBITDA loss was $39 million. Excluding prior period adjustments, the loss improved to $22 million for the first half of 2025. However, given the impact of prior period headwinds and the performance of noncore assets, we are revising our full year guidance to a range of $39 million to $69 million of adjusted EBITDA loss. 2025 marks an inflection point as we transition from a period of structural reset to one of real momentum. To frame where we're headed, I want to highlight a few key points that define our path forward. First, our normalized operational performance demonstrates the strength of our core business. The medical cost trends, improved revenue and impact from our clinical programs is being seen in our results. This is a testament to the launch of the care enablement model late last year and the programs that have been implemented so far, including high and rising risk patients, COPD, oncology, and palliative care, end-of-life care. The performance is outpacing medical cost trends as reported by others in our sector. Our care enablement model is delivering accelerated results in clinical quality metrics with our field-based physician engagement specialists driving almost 3x improvement in care gap closures. This acceleration reflects both the expanding deployment of our clinical programs, point-of-care tools and the engagement of our provider network. We currently have 65% of our membership with Tier 1 providers across our portfolio. Our care teams are actively supporting clinics with patient scheduling, chart prep, data mining, quality, burden of illness workflows and support of the high-risk and rising risk membership. Our programmatic impacts have been strong with meaningful results not only in field operations, but also with our shared services. We have retooled our utilization management, care management and payer reconciliation teams to ensure we are capturing the opportunities for improving financial performance and appropriate clinical care. The focus on reworking of our contracts is delivering results in line with our expectations. In an effort to address our single underperforming payer partner, we have executed contract improvements that will reduce downside risk in 2026, eliminating $16 million in headwinds. In addition, we executed on contract terms with another payer partner that created $5 million in EBITDA improvements recognized in Q2. In total, we are on track to hit our 2025 goal of at least $20 million in improvements across our remaining priority payer contracts was 75% completed. These improvements include enhanced funding, mitigation of Part D risk exposure and quality performance triggers aligned with our goals. We have spoken previously about smart growth. We continue to find opportunities to expand our business model, and we are doing so with prudence, patience and thorough underwriting. Our growth pipeline exceeds 35,000 members, and we anticipate closing a strategic joint venture adding 13,000 to 14,000 fully accretive lives, which are currently performing with an aggregate surplus above 15%. The historical clinical and quality outcomes have been outstanding, and we're excited to expand our network with additional primary care clinicians. As you've heard today on the call, our momentum is strong during this transitional year of 2025, positioning us well for a transformative 2026. We anticipate driving additional EBITDA improvements in the range of $120 million to $170 million, with the majority of the impact occurring in 2026. Let's talk through the components. The significant base rate increase for 2026, coupled with our in-year performance on burden of illness accuracy and quality comprise roughly 40% of the opportunity. In line with what several payers have publicly stated, many are addressing the structural issues that have challenged the markets in recent years. We expect continued market compression of benefit design and the reduction of PPO offerings. This represents roughly 10% of the expected improvements. Operationally, we have identified several levers to drive better [ Med-X ] performance based on 2025 experience, including our revamped utilization management, payer reconciliation and our clinical programs such as COPD and end-of-life care. These levers represent 30% of the improvement. Contractually, the improvements we have negotiated will extend into 2026 and we will continue to exercise prudence in managing our provider network, and this represents the remaining 20% of the opportunity. In summary, we are well positioned to achieve significant profitability in 2026 and beyond. With that, I'll turn it over to Leif for the financial details.