Chris Diorio
Analyst · Canaccord Genuity. Please go ahead
Thank you, Ellen. Thank you all for joining our call. I hope you and your loved ones are and remain safe and well. The past few months have been among the most tumultuous many of us have known. COVID-19’s impact is all around us, indiscriminately impacting people, families, communities and companies. Impinj is no stranger to that impact. COVID-19 has negatively affected our supply chain, channel partners and end users. And the coming months portend no less uncertainty. However, while the prevailing sentiment is negative, particularly in retail, aviation and automotive, there are bright spots as well, such as in omnichannel retail and supply chain and logistics. And while we see uncertainty in the second quarter, our first quarter results were strong. Consequently, I will focus today on updating you on the steps we are taking to navigate through this crisis, the long-term opportunities, we see for our business and the outcome we are driving. With a dedicated team, strong balance sheet, game-changing new products, RAIN market leadership and end users who are, especially today, experiencing the competitive advantage our products enable, we intend to emerge from this crisis a stronger company in a stronger market position than when we entered it. Impinj’s employees have shown amazing resiliency in the face of COVID-19. Even with more than 95% working from home, they not only met our first-quarter delivery commitments but also shipped $6.2 million of unanticipated customer expedite requests in the latter part of March. To meet those delivery commitments our operations team deftly balanced production among suppliers, staged finished goods to maximize geographic diversity and navigated shipping cost increases and availability. Our team is well aware that hospitals and healthcare facilities around the world are using our products in the fight against COVID-19, to track equipment and consumables and to streamline hospital operations. Because our end users use our products worldwide, not only in hospitals but also in other essential use cases, we understand the importance of continuing to meet our commitments while we strive to keep our employees safe. Our first quarter revenue, at $47.8 million, set another quarterly record, exceeding our prior record, set last quarter, by $7.0 million. It did so despite typical seasonality, in which revenue usually declines in the first quarter. Endpoint IC revenue was strong, buoyed by the $6.2 million in customer expedite requests, market growth, new opportunities and, we believe, a modest share gain. Systems revenue was also strong, led both by reader ICs and by gateway sales to the large North American supply chain and logistics provider we have discussed previously. Looking forward to the second quarter, we see pressure on both endpoint ICs and systems as the impacts of COVID-19 ripple through our customer base. Although we entered the quarter with healthy endpoint IC backlog, we are seeing push-out requests as we, and our inlay partners, work together to align their inventory with rapidly changing demand. Retail apparel, which consumes more than half the endpoint ICs worldwide, has been hit particularly hard by store closures. Aviation and automotive endpoint IC demand, although much smaller than retail apparel, has also declined significantly. On the positive side, retailers who are using RAIN are better positioned to sell online than their competitors who are not, which we expect to drive endpoint IC demand in the long term. RAIN usage in supply chain and logistics is also growing, and although its endpoint IC volumes, at least in the second quarter, are small, shipments today are running at holiday volumes and those heightened volumes may be the new normal. The ROI from deploying RAIN to track and optimize those shipments, and our consequent long-term endpoint IC opportunities, are both large. Our systems business, already facing second quarter headwinds from the North American project transitioning from deployment to operations, now also faces tight second-quarter customer capital expense budgets due to COVID-19. Consumer-facing use cases such as race timing and airline baggage tracking have paused. For the most part, retail pilots in loss prevention and self-checkout have also paused. Here again, supply chain and logistics is a bright spot, and although the opportunities, at least in the second quarter, await end-user capital allocation, the potential deployments and our consequent long-term systems opportunities, as evidenced by that large North American project we delivered over the last six quarters, are both large. To round out our second quarter perspective, delays in our Impinj M700 endpoint IC production ramp now exceed two months, impacted by shelter-in-place orders at our suppliers and partners. That delay engenders a further impact to our second quarter revenue. All told, COVID-19’s impacts on our endpoint IC and systems opportunities and new products, combined with headwinds from the North American project, the $6.2 million first quarter expedites and significant order pushouts from second quarter to third, all conspire to a second quarter challenge. Counterbalancing those headwinds is our first quarter momentum and strong RAIN adoption pre-COVID-19, the confidence our partners and end users have in our market leadership and strong balance sheet, and the gamechanging new products we have already announced, with others in development. Looking to the future, we believe our opportunity, with continuing organic growth and big, ROI-driven use cases, remains huge. I will highlight that opportunity with a few recent examples. Our partner Plexus implemented an Impinj gateway solution in their Malaysia manufacturing facility that drove a 92% decrease in the time to repalletize high-mix products. Finland’s largest manufacturer of kitchen furniture, Novart Oy, deployed our xSpan gateways and R420 readers, with our partner Finn-ID, to automate a manual-order pick and dispatch process, saving them hundreds of thousands of euros per year. Heilan, one of China’s largest fashion retailers, with support from our partners Xindeco IoT and Supoin, deployed an Impinj-based solution across their garment factories, logistics centers and retail stores, automating item sorting and tracking and saving tens of millions of dollars per year. Today, COVID-19, in the span of weeks, has shut physical stores and driven demand to retailers and brands with online fulfillment. The visionary retailers and brands that have deployed RAIN systems are well situated to match online orders to product anywhere in their supply chain and then ship from store. We expect those visionary retailers and brands to leverage RAIN strategically during this crisis. We likewise expect leading supply chain and logistics providers, with demand surging and needing to improve package tracking and operational efficiencies, to advance RAIN adoption. We are laser focused on both, and on the long-term opportunities they offer us. With a steady hand on the tiller, we are focused on emerging from this crisis a stronger company in a stronger market position. We know the second quarter will be difficult, but we have not lost sight of the big picture, of the benefits we bring to retailers and suppliers, of the improvements we drive in item-level visibility and logistics management. Enterprises will emerge from COVID-19 with a fierce determination to strengthen their businesses for the future. So we will continue focusing on leading apparel retailers, who we expect will emerge from this crisis with less competition, a renewed focus on omnichannel fulfillment and a hunger for the item visibility and consumer experience our platform offers. We will also continue focusing on supply chain and logistics, which we believe will see sustained growth well beyond COVID-19 and for which our platform offers compelling operational improvements. We will do so as we tighten our belts and use our balance sheet to increase our competitiveness, charting a path to adjusted EBITDA breakeven on the other side of COVID-19. One certainty is that this crisis will pass. When that happens, we want our suppliers, partners and end users there with us, in no small part because of how we acted. That we stood by them. That we invested in their, and our future. And that we did our part in this time of need. As an example of the latter, we set a company goal of raising roughly $750 per employee via an employee contribution and an Impinj match, or $200,000 overall, for local and global efforts to support those in need. As I wrote in a recent blog post, we want to be proud of how we acted, and we want you to see that pride, not out of hubris but because we did our part. That, even in the smallest of actions, we responded with care and empathy in the face of adversity. Be safe and be well. I will now turn the call over to Cary for our detailed financial review and second quarter commentary. Cary?