Earnings Labs

PLDT Inc. (PHI)

Q4 2025 Earnings Call· Thu, Feb 26, 2026

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Transcript

Marseille Nograles

Operator

Good afternoon, everyone, and thank you for joining us today. I'm Jinggay Nograles, Head of Investor Relations here at PLDT, and it's my pleasure to welcome you to our full year financial and operating results briefing. Joining us today to share insights into PLDT's performance and strategic direction, we have PLDT's CFO, Mr. Danny Yu; PLDT's Chief Operating Officer, Mr. Butch Jimenez; our Chief Legal Counsel, Attorney, Joan De Venecia-Fabul; our Corporate Secretary, Attorney, Marilyn Victorio-Aquino. We also have our business unit heads, our Head of Consumer Business Home, Mr. John Palanca; our Head of Enterprise, Mr. Blums Pineda; and our OICs for Smart Communications, Ms. Marjorie Garrovillo and Mr. Lloyd Manaloto. We also have online with us ePLDT and VITRO President, Viboy Genuino. [Operator Instructions] Right, to start, I'd like to invite our Chief Financial Officer, Mr. Danny Yu, to walk us through PLDT's financial performance.

Danny Yu

Analyst

Good afternoon, everyone, and thank you for joining us today. Please allow me to present PLDT's financial and operating highlights for the full year 2025. Our gross service revenues reached PHP 212.2 billion, up 2% or PHP 3.8 billion. Net service revenues reached PHP 196.2 billion, marking a record Cash OpEx subsidies and provisions came down to PHP 84.9 billion, down 1%, reflecting our focus on spending control even as we support the growth areas. EBITDA, excluding MRP costs, rose 3% to PHP 111.2 billion with margin steady at 52%. Telco core income was PHP 33.9 billion, down 3%, mainly due to higher financing costs and depreciation as we continue to invest in network upgrades. Core income improved to PHP 34.6 billion, up 1%, supported by Maya's swing to profitability. Overall, our fiscal year results show a stable top line, resilient EBITDA, improving contribution from our digital business and stronger cash as CapEx came down. Our consolidated service revenues reached PHP 196.2 billion, up 1% or PHP 1.5 billion year-on-year. If we exclude legacy services, revenue would have grown 3% or PHP 5.5 billion to PHP 176.9 billion. This now makes up about 90% of total service revenues versus 88% a year ago. For wireless, mobile data and fixed wireless reached PHP 77.2 billion, up 1%, making up 91% of wireless revenues versus 89% last year. Wireless consumer revenues were PHP 85 billion, steady year-on-year. For Home, fiber continues to lead the story. Fiber revenues grew 6% to PHP 59.4 billion, accounting for 98% of Home revenues versus 92% a year ago. As a result, Home revenues reached an all-time high of PHP 61 billion, up 3%. For Enterprise, corporate data and ICT grew 3% to PHP 36.3 billion, now 75% of Enterprise revenues versus 72% last year. ICT on…

Marseille Nograles

Operator

Thank you, Danny, for those valuable insights on our growth initiatives and key developments. As you've seen today, we remain confident in our market position, supported by our improving operational fundamentals, strategic investments in digital infrastructure and the promising growth trajectory of Maya. Before we open the floor to your questions, allow me to reintroduce our business leaders who are here with us, who can also help answer your queries. We have our Chairman and CEO, Mr. Manuel V. Pangilinan; of course, our CFO, Mr. Danny Yu; our COO, Mr. Butch Jimenez; our Corporate Secretary, Attorney, Marilyn Victorio-Aquino; our Chief Legal Counsel, Attorney, Joan De Venecia-Fabul. We have our business unit heads, our consumer -- our Head of Consumer Business Home, Mr. John Palanca; our Head of Enterprise Business, Mr. Blums Pineda; the OICs for Smart Communications, Ms. Marjorie Garrovillo and Mr. Lloyd Manaloto. We also have with us President and CEO of ePLDT and VITRO, Mr. Viboy Genuino. Now I'd like to open the floor to your questions. [Operator Instructions] And I've also received a number of questions here before the meeting started. I see we have a hand raised by John Te of UBS.

John Te

Analyst

Let me go over my questions one by one, if you don't mind. First is on Mobile. I just want to understand the 5% growth quarter-on-quarter, which was relatively consistent with what Globe reported. But the drivers differed. We saw ARPU growth for PLDT and subscriber growth for Globe. So do you mind explaining what you think drove that difference in this quarter?

Marseille Nograles

Operator

Sorry, we didn't hear the beginning part of your question, but I suppose this is in regards to our wireless business and the growth of 5% had different drivers for Smart and PLDT. So I'll turn the question over to you...

Lloyd Dennis Manaloto

Analyst

So our drivers for growth for the quarter 4 were including our launch of high personalization offers, which allowed us to upsell and therefore, drive our ARPUs. Moreover, if you look at our subscriber base, if you break it down to the numbers, our gross activations actually increased by roughly about 10%, 15%, while our churn held firm. So that basically shows us also an increase in our subscriber base plus the fact that our ARPUs also increased.

John Te

Analyst

My second question is on broadband. It was flat quarter-on-quarter, and we saw some softness in ARPU, although offset by subscriber adds. So was this, I guess, driven mostly by prepaid acquisitions or anything that could have influenced ARPU?

John Gregory Palanca

Analyst

This is John from PLDT Home. The second half of 2025, as you know, was really one that was ridden with calamities. We had a few major calamities, including earthquakes and typhoons, including super typhoons, Tino and Uwan. These activities or these events actually caused us to balance our growth with customer trust. And we had to redeploy our resources to ensure that our existing customers were restored. We were impacted by these events and the redeployment of our resources, our repair resources to -- in our growth path. So our installation slightly went down, but it was a good balance of maintaining a growth trajectory as well as restoring those affected areas. The big difference, I believe, between the previous years was that while the previous calamities were driven by strong winds, today, they're driven by floods. And flooding means extra restoration work for us as we would have to go into the homes to replace the wires and the modems. Last year, 22 million were actually affected by the typhoons that began in July and ended in December plus the 3 earthquakes and 293,000 homes were actually affected from PLDT. Glad to say that we feel that the trust remained because we were able to keep 73% of those customers, and we continue to work with the remaining 68,000 to handhold them and make sure that we do everything we can to keep them on the network. On the second part of your question on the ARPU softening, as you know, we're operating in a more price-sensitive environment today. And the entry-level tiers are really our growth drivers. However, there is still a very stable demand in the pipeline for our mid- to high-tier postpaid plans. Moreover, our upsell activities from the entry-level tiers remain to be healthy. So the movement is not really any structural price erosion. Rather, it more reflects our portfolio and the mix optimization to balance growth with lifetime value. Prepaid does expand our overall market. It opens up another -- you asked about prepaid, let me reply. It is a growth driver. It opens up our market to an additional 12 million rooms, but we choose to participate selectively. We still have headroom in our existing facilities, which brings us more margins, but less capital intensity. So we will only participate where the returns are within our thresholds. Thank you.

John Te

Analyst

Okay. I'll just combine my third and fourth question. Maybe a quick update on a Konektadong Pinoy, what are your overall thoughts on what might happen? And the second question is just an update on the data center and the potential IPO for Maya, which we -- I guess, we've seen in the press the past few days.

Joan De Venecia-Fabul

Analyst

This is Joan. I will respond to the question on Konektadong Pinoy. So as you may know, the IRR, or the implementing rules of the KP Act were implemented last December and took effect. And the next steps would be the issuance of the eligibility criteria for data transmission industry participants, or DTIPs that has already been released. The performance standards are also forthcoming. And the guidelines on the big ones policy are also about to be issued. Now the crucial next step would be the issuance by the DICT, PCC and NTC of the initial access list. So as you may know, that should come out in March. However, we note that the TWG has not yet been formally constituted for that, and the industry has also not yet been invited to participate in the formulation of the draft access list. So that's where we are. The trigger for the issuance of the reference access offer of the DTIPs, including the incumbent telcos is, of course, the issuance of the initial access list. So prior to that issuance, there is no basis for us to move with a reference access offer because we don't know what products, infrastructure or services would be included in the initial access list. So we will continue to provide updates on this as the days and months pass. Thank you.

Marseille Nograles

Operator

And allow me to answer your question on Maya's IPO. Apologies, John, but we're not able to comment on the news surrounding Maya's IPO at this time. I hope you understand.

John Te

Analyst

And just 2 quick follow-ups. The data center stake sale, what the update on that? And then just separately on Konektadong Pinoy, I think we didn't touch on the loss pertaining to spectrum. I think that was an equally important part of the bill.

Danny Yu

Analyst

Yes. On the -- we're seriously considering a REIT IPO for our data center, John. Unfortunately, we cannot discuss about the timing. But yes, an international bank is helping us on this one.

Joan De Venecia-Fabul

Analyst

On the spectrum management policy framework, which is required as well in the Konektadong Pinoy law, this is supposed to be released by the NTC by end of year 2026 or one more year after that. So we have no information as of now as to whether this has already been considered by the NTC because there are several deadlines that have to be met by them before this particular deadline on spectrum. So we can expect that the movement on spectrum discussions will happen in Q3, Q4, thereabouts. Yes. So in so far as PLDT Smart is concerned, we are utilizing our spectrum. And I think the management policy framework of the NTC will really tackle more the underutilized or unutilized spectrum and for possible recalls. So we have no issues with this actually.

Marseille Nograles

Operator

Thank you, Attorney Joan and John. Allow me to move to some of the questions here in the Q&A box. This one is for our Home business from Paolo Manansala of COL. Just wanted to ask how broadband revenues are up 3%, but fiber is up 6%. What is the drag in growth for the Home broadband line?

John Gregory Palanca

Analyst

Paolo, yes, we actually grew our fiber business from PHP 56 billion to PHP 59.4 billion, up PHP 3.4 billion. However, we do have some drag from our legacy services. That includes our copper facilities that remain to be in the numerous buildings across the country. And there are a few voice-only lines that remain to be migrated into voice plus data over fiber. Our legacy services in 2024 used to amount to PHP 3.2 billion. We've reduced that in 2025 to PHP 1.5 billion. So therefore, the total home business grew by 3%, accounting for the reduced revenues that we enjoy from the legacy services by PHP 1.7 billion.

Marseille Nograles

Operator

Thank you, John. All right. This next question is from Zhiwei Foo of Macquarie, and this is on Maya. There was a step-up in loans disbursed during the fourth quarter of 2025, yet there was a Q-on-Q decline in share of earnings. Could you help me understand what happened here? So regarding Maya on the decline in Q4 profits, I do want to say that the revenues remain highly diversified across payments, transactions and digital banking services, and that's for both the consumer side as well as the business side, right? And I do want to emphasize as well that for 2025, Maya posted positive net income, which was a turnaround from the losses last year. The quarter-on-quarter decline was primarily driven by nonoperating and onetime items. So that includes fair value adjustments and foreign exchange movements as well as some investments in new products such as credit cards, new capabilities, including AI. Now there was some impact from the delinking of the gaming applications during the quarter, but that is -- the impact of that is not as large as those onetime items, and that has fully washed through the fourth quarter results. All right. I have a raised hand here from [ Raymond Franco ].

Unknown Analyst

Analyst

Can you hear me?

Marseille Nograles

Operator

Yes.

Unknown Analyst

Analyst

Okay. My first 2 questions were answered just now. If you can -- but this is still on Maya. Can you share the numbers on total provisioning levels on the lending side of Maya? And how does that compare to 2024? And then the second question is, can you break out the loans extended in Q4 between credit cards and others?

Marseille Nograles

Operator

I don't think we disclosed the breakdown in loans. But in regards to provisioning, the credit cards were launched Maya Black and Landers were launched within the last year, and there were some provisioning in relation to the launch of the credit cards. I think this was mentioned during our 9-month results. So just because of this new business line, there's that difference in provisions. You can think about it in that way. But I can't give exact figures on that. Right. We also have some questions here that came in before the meeting started. This question is on our data centers, and it's from [ Mackie Carunungan of FPF Securities ]. I'll direct this to Viboy or to Blums. Can you provide IRR or payback expectations for your AI-ready data center investments? How do returns compare versus traditional data centers and regular connectivity such as mobile and fiber infrastructure. There's a follow-up here on the data center REIT, but I'll ask that afterwards. So Blums or Viboy, would you like to take this question?

Victor S. Genuino

Analyst

Yes. It's a new product that we launched for our data center business. Traditionally, we just have colocation and connectivity, but now we have a new service called Pilipinas AI. We're very happy to launch the first sovereign AI stack in the Philippines, which is getting a lot of interest from both the private sector and the public sector. Now customers have an option. If you want to run POCs or use cases on AI, you now have a couple of choices, either you go to the public cloud or you build your own sovereign on-premise stack or you can co-locate to VITRO Santa Rosa, wherein the AI stack is now available. So now customers have an option. But if your data is very sensitive, then the choice for customers would be keeping your data on-prem, and this is what VITRO Santa Rosa offers. Thank you.

Marseille Nograles

Operator

Thank you, Viboy. A follow-up question on the data center REIT, if it is pursued, is the objective -- and I think this question is for Danny. Is the objective to deleverage or unlock value multiples? Would a partial divestment dilute long-term earnings versus retaining full ownership? Are we going to be using the proceeds? Is the REIT IPO there deleverage?

Danny Yu

Analyst

Yes. The REIT IPO, the proceeds will be primarily used to pay off debt. That's the primary objective.

Marseille Nograles

Operator

And do you believe that will this unlock valuation multiples for the data center?

Danny Yu

Analyst

Partly yes, but the REIT will only cover the 8 data centers and it does not include the VITRO Santa Rosa. So it's a partial unlocking of value.

Marseille Nograles

Operator

All right. Next question here is from Gregg Ilag of BPI Securities. This is on interest expense. On interest expense, the growth seems to be faster than the rise in total debt. Would you provide some color on what's driving that? So the growth in interest expense is faster than the growth in total debt. What is driving that? Is that higher interest rates or higher debt level?

Danny Yu

Analyst

The increase in financing cost is a function of interest rate loan balance as well as the accretion on lease liabilities, right? So if you try to dissect the increase in financing charges in 2025, 35% of that was mainly due to interest rate, 40 to loan balances, about 25 to accretion of lease liabilities. On interest rate, we have started the negotiation with the local banks on a smaller spread as well as on reduced repricing period. And so far, we have been quite successful, and this will give us considerable savings. Now with respect to loan balances, we expect to pay -- we started -- we think that we can start paying off debt by the latter part of 2026. So we should be able to bring down our total debt in 2026 versus 2025.

Marseille Nograles

Operator

Thank you, Danny. This other question is also from Gregg, and it's for our Mobile business. On Mobile, quarter-on-quarter growth was around 5% despite a very weak GDP print. Can you provide some color on what drives that demand? For March, I believe.

Lloyd Dennis Manaloto

Analyst

Can you -- the last...

Marseille Nograles

Operator

Sorry, so Mobile grew faster than GDP. So what's driving that step-up in demand versus a slow economy overall?

Lloyd Dennis Manaloto

Analyst

So as mentioned earlier, with regards to Mobile, we were able to execute a few hyper-personalizations, which allowed us to upsell. The other item as well is we've actually improved our network in terms of resiliency, which actually helped us during the last quarter where we had to deal with some natural disasters, and we were able to recover quickly, thanks to our network teams for being able to do that. So that helped and actually set us up for the annual seasonality in terms of Mobile. That helped our numbers for Mobile in the past quarter.

Marseille Nograles

Operator

Thank you, Lloyd. All right. It looks like Raymond, you have your hand raised for another question. Go ahead.

Unknown Analyst

Analyst

Yes. Just a quick follow-up on Maya. Can you share the recurring net income for 2025, if you take out all of the one-offs?

Marseille Nograles

Operator

We're not able to provide that at this time. Let me go to some other questions here that were sent before the meeting started. This is also for Mobile. Mobile is showing some improvement in the second half versus the...

Manuel Pangilinan

Analyst

The profits of Maya for 2025 was about PHP 1.7 billion. In 2024, it was a loss of PHP 2.5 billion in '24. PHP 2.5 billion loss in '24 and a profit of PHP 1.7 billion for 2025. What's the other question?

Danny Yu

Analyst

The question is what's the recurring income.

Manuel Pangilinan

Analyst

So it's hard to distinguish in the case of Maya, there were some subsidies on the credit card that flowed into the P&L for 2025, which will flow again into the P&L in 2026, maybe even beyond. So I think you could take the PHP 1.7 million as more or less recurring income for [indiscernible]. Is there another part to your question?

Marseille Nograles

Operator

Raymond?

Unknown Analyst

Analyst

No, that's all I have.

Marseille Nograles

Operator

Thank you, MVP. All right. Let me move to a question on Mobile. I think this is partly connected to the first, but Mobile is showing some improvement in momentum in the second half versus the first half. Was there something done differently in the second half? And do you anticipate this momentum to carry on to 2026?

Marjorie Garrovillo

Analyst

So the Smart performances for the second half has actually been quite consistent. We'll see a quarter-on-quarter growth as a trend. This is largely driven by a consistent growth in our subscriber base, along with new activations. And that is also -- in the back of that is also our churn numbers have also not dramatically decreased and has been quite constant. When you pair this together with the hyper-targeting offers that we've been mentioning earlier, we've actually been able to add not just the subscribers, but to actually increase the ARPU levels per subscriber. And that put together has actually given us the increase in our revenues quarter-on-quarter.

Marseille Nograles

Operator

Thank you, Marj. Right. This other question also came in. Could you comment on the earnings trends that you're seeing across the industry? And how do you compare against Globe's recent disclosure?

Danny Yu

Analyst

The Philippine telco industry was kind of anemic in 2025. But comparing the 2 entities in terms of net service revenues, our revenues grew by 1% this year compared to flat for Globe or in fact, it was slightly lower at PHP 200 million. So in terms of core income, PLDT was up by 1%, while the core income was 3% lower compared to the previous year. But if you strip off the fintech contribution and talk purely on telco core income, PLDT was slightly down only by 3%, while our nearest competitor was down by more than 10%. In fact, based on our estimate, it's kind of about 15% to 17%. But we are seeing also market repair in the second half of the year. In fact, it's quite more paramount in the fourth quarter of the year. So we could see improvement in the fourth quarter. And hopefully, both Globe, PLDT along with the industry players will do better in 2026.

Marseille Nograles

Operator

Thank you, Danny. Looks like we have a question here from Arthur Pineda of Citi.

Arthur Pineda

Analyst

Can you hear me?

Marseille Nograles

Operator

Yes.

Arthur Pineda

Analyst

Several questions. First, any growth guidance on revenue and EBITDA for 2026? In addition, are you able to give us any flavor on VITRO's capacity take-up? I'm just trying to figure out how it will contribute further into 2026 based on the pipeline that you have.

Marseille Nograles

Operator

Viboy, would you like to take the question on capacity takeup for VITRO?

Victor S. Genuino

Analyst

Yes. Thank you, Arthur, for that question. So we have 9 data centers in total. Of the 8 of those data centers are our data centers spanning Clark in Metro Manila, in Pasig, in Cebu and in Davao. These are our older sites, if you may, and they have a total capacity utilization of close to 80% currently. The ninth data center that we have is called VITRO Santa Rosa, which we inaugurated April of last year. Out of the 36 megawatts of total capacity there, we have already sold 6 megawatts. So that is our total capacity take-up to date. We are anticipating additional workloads to hopefully come in once government passes a department order or an executive order on data sovereignty and data localization in the Philippines because, as you know, government is the single largest owner of data in the country. Thank you, Arthur.

Danny Yu

Analyst

Arthur, we can't really give guidance at the moment. I think it's just too early at this point. So -- but one thing for sure is our CapEx is going to be mid PHP 50 billion, so -- that's it.

Arthur Pineda

Analyst

Sorry, it went silent for a while after you said PHP 50 billion, was there any...

Danny Yu

Analyst

What I'm saying is that we could not give guidance at the moment. I think it's too early to tell. We're just in February. So what is certain though is our CapEx guidance is going to be in mid PHP 50 billion. So it's between PHP 53 billion and PHP 57 billion.

Marseille Nograles

Operator

And Danny, this question is for you as well, and this is in regards to our positive free cash flows after the 2 quarters where we were positive. Can we expect this to be sustainable into 2026? And in terms of deleveraging, what can we expect?

Danny Yu

Analyst

I think the -- I think positive free cash flow is sustainable for as long as we rationalize and moderate our CapEx and pursue all the asset monetization programs.

Marseille Nograles

Operator

Thank you, Danny. Okay, let me check the Q&A box. There are some questions here as well. Okay. This is from Zhiwei Foo of Macquarie on Mobile. You mentioned being able to drive higher ARPUs from hyper-personalization, which shows that consumers have room to spend more. How much more do you think the consumer can spend and lift ARPUs further? And what percentage of subs is using this hyper-personalization and raising ARPU?

Lloyd Dennis Manaloto

Analyst

So I'll answer the last question first. But roughly based on our CBM capabilities, we've got consent for roughly 40 million of our subscriber base to actually be targeted for these offers. So that's the first question. With regards to our guidance on the ARPU, we're looking at driving a further 2% of the ARPU to help improve our revenues.

Marseille Nograles

Operator

Thank you, Lloyd. And this question is for Blums on Enterprise business. It looks like there's some momentum in the second half. Are these mostly from recurring businesses or onetime large deals? How sustainable is the run rate moving forward? Blums, are you there?

Blums Pineda

Analyst

Yes, sorry, can you repeat the back end of the question?

Marseille Nograles

Operator

Basically, is the uptick in revenues due to recurring revenues we can expect to carry forward or large onetime deals?

Blums Pineda

Analyst

Yes. It's a mix of both actually. So obviously, we had some very big wins in particular, Q3 and Q4 last year. The emergency 911 national contract was a big one. We were beginning to see part of that in Q4. But those will deliver recurring revenues in 2026. So there's a mix of onetime one-off as well as things that really drive monthly recurring charges on both the connectivity side as well as some of the managed IT services side. So it's a combination.

Marseille Nograles

Operator

Thank you, Blums. Arthur, I still see your hand raised. Is there another question from you?

Arthur Pineda

Analyst

No, sorry. Let me put it down.

Marseille Nograles

Operator

I don't see any other questions in the queue. Let me just wait a couple of moments here, if there are any other questions from the live audience. If not, then perhaps I may invite our CEO, MVP, for some closing remarks.

Manuel Pangilinan

Analyst

Thank you. Well, first of all, thank you for joining us this afternoon. But maybe add a bit more color to what my colleagues -- not prepared, so let's take my neck out. In respect of the -- our ability to -- just addressing the cash flow issue, especially the free cash flow. If you assume that we're able to maintain our EBITDA in 2025 over to 2026, which I think we can, let's say, it was PHP 111 billion, right, for 2025. And if you assume what Danny indicated to you that our CapEx will land somewhere around PHP 55 billion. Our interest expense this year or 2025 was around PHP 17 billion. I think we're positive cash flow in the last quarter this year 2025. We could probably maintain interest expense at around PHP 17 billion and taxes at PHP 7 billion. When you do your sums, the free cash flow available for dividends is about PHP 32 billion. Our dividends will probably be around PHP 21 billion or thereabouts, PHP 22 billion next year or rather [ '26 ]. So we could probably be able to start reducing our debt to the tune of at least PHP 10 billion in the second half of 2026. So those are the broad numbers from a cash standpoint. We do anticipate some slight growth in profitability for 2026. For one, we think that Maya will likely improve its profit performance in 2026 compared to 2025. Now where we are in Maya in respect of IPO because I hope -- unfortunately, in Meralco interview with media briefing -- well, media briefing at Meralco. Anyway, yes, at the behest or at the initiative of KKR, KKR engaged 2 banks late last year to do a market scan, especially in the States of what -- whether an IPO would be possible in 2026 or 2027. And what that market scan, they have engaged us also in a discussion about the potential IPO for Maya. Currently, the potential terms of an IPO are being discussed with them, including the size of the offering, the timing and the like. So if anything moves, it will be probably in the second half, not in this first half. So it could spill over to 2027. So we don't know at this stage the exact timing. We know who the banks are. PLDT probably will have to engage with own financial adviser at some point in the year. So that's where we are. I think beyond that, we can't comment as to terms. Thank you. So thank you. Hope to see you guys after we announce our first quarter results.

Marseille Nograles

Operator

Thank you, MVP, and thank you, everybody. For those -- Kervin, I see your hand raised, I can take your question offline, and I can pick that one. And thank you, everybody, for joining. That's about all the time we have today, and we will see you in May for our first quarter results for 2026. Have a good afternoon.