Danny Yu
Analyst · BPI Securities
Good afternoon, everyone, and thank you for joining us today. Please allow me to present PLDT's financial and operating highlights for the full year 2025. Our gross service revenues reached PHP 212.2 billion, up 2% or PHP 3.8 billion. Net service revenues reached PHP 196.2 billion, marking a record Cash OpEx subsidies and provisions came down to PHP 84.9 billion, down 1%, reflecting our focus on spending control even as we support the growth areas. EBITDA, excluding MRP costs, rose 3% to PHP 111.2 billion with margin steady at 52%. Telco core income was PHP 33.9 billion, down 3%, mainly due to higher financing costs and depreciation as we continue to invest in network upgrades. Core income improved to PHP 34.6 billion, up 1%, supported by Maya's swing to profitability. Overall, our fiscal year results show a stable top line, resilient EBITDA, improving contribution from our digital business and stronger cash as CapEx came down. Our consolidated service revenues reached PHP 196.2 billion, up 1% or PHP 1.5 billion year-on-year. If we exclude legacy services, revenue would have grown 3% or PHP 5.5 billion to PHP 176.9 billion. This now makes up about 90% of total service revenues versus 88% a year ago. For wireless, mobile data and fixed wireless reached PHP 77.2 billion, up 1%, making up 91% of wireless revenues versus 89% last year. Wireless consumer revenues were PHP 85 billion, steady year-on-year. For Home, fiber continues to lead the story. Fiber revenues grew 6% to PHP 59.4 billion, accounting for 98% of Home revenues versus 92% a year ago. As a result, Home revenues reached an all-time high of PHP 61 billion, up 3%. For Enterprise, corporate data and ICT grew 3% to PHP 36.3 billion, now 75% of Enterprise revenues versus 72% last year. ICT on its [indiscernible] 25% year-on-year. Overall, Enterprise revenues grew to a record PHP 48.4 billion. By and large, the continued shift towards fiber, wireless data and ICT is what is driving the growth, more than offsetting the decline in legacy services. To close the year, we ended fourth quarter stronger versus 3 quarter, Q3, building on the momentum that we saw last quarter. Consolidated service revenue in the fourth quarter were PHP 50.3 billion, up 3% quarter-on-quarter. Wireless consumer revenues were PHP 21.8 billion, up 4%, driven by mobile data and fixed wireless access. Enterprise revenues were PHP 12.7 billion, up 5%, led by corporate data and ICT. Home was flat quarter-on-quarter due to multiple major calamities in the fourth quarter, including 2 earthquakes and 4 super typhoons, which affected installation activity as resources were diverted to repair and restoration. Let's take a closer look at each of the business units. As mentioned earlier, Home delivered record revenues in 2025. On this slide, I will focus on the drivers behind the performance. Subscriber growth stayed strong and quality led. Fiber net adds reached 392,000 in 2025, up 98% year-on-year, bringing total fiber subs to 3.76 million. This was supported by faster installs, improved service reliability and more affordable fiber options that help broaden adoption. Customer economics stayed healthy, supported by our bundling strategy. ARPU was stable at PHP 1,447 for the full year. Churn remained very manageable at 1.82%. We continue to strengthen our content bundles with Cignal, Netflix and HBO Max. We also expanded beyond streaming into home services through Home Life, which offers starter kits for home security and everyday living. And through iGV Game Pass, we give subscriber access to over 200 PC games. Overall, we continue to grow Home in a disciplined way, turning CapEx into stronger revenues while keeping margins resilient. Wireless consumer revenues held steady in a highly competitive market. Here, I'll focus on key drivers of the business, particularly hyper personalization, 5G adoption and fixed wireless access. Worth noting is that the gains in the third quarter were carried on to the fourth quarter as we streamline offers and customer management while continuing to invest in network quality. We also saw sequential ARPU improvement with smart prepaid up 4% quarter-on-quarter and TNT up 3% quarter-on-quarter, supported by better targeting and more relevant offers. Usage continued to rise. Mobile data traffic grew 7% to 5,900 petabytes in 2025 and active data users reached 43.2 million as of end of December. 5G adoption also continues to expand, and this supports revenues as 5G users typically consume more data and take up bigger plans. 5G devices were up 35% to 11.2 million, while 5G data traffic rose 88%. 5G devices now make up 19% of the total base. As more traffic moves to 5G, it also helps decongest LTE, improving the experience across the network. Fixed wireless access remains a key [indiscernible]. Fixed wireless revenues were up 22% year-on-year, supported by the shift from 4G to 5G fixed wireless access, which improves service and help us use network capacity more efficiently. Lastly, our core modernization is now underway. This strengthens analytics and targeting, improves marketing efficiency and supports ARPUs. Enterprise delivered its highest revenues in 2025, and we ended the year stronger. In Q4, revenue rose 5% quarter-on-quarter, supported by ICT contract wins and better delivery momentum. The mix continues to shift beyond pure connectivity with more customers taking the solution-led services alongside core connectivity. ICT is the key growth driver. ICT revenues grew 25% for the full year, led by managed IT services, which jumped 211%; and data center colocation, which expanded by 15%. In Q4, ICT was up 19% year-on-year and 15% quarter-on-quarter, supported by contract wins and better delivery. We also strengthened our security stack with SmartSafe SilentAccess, a network-powered sign-in solution that moves beyond SMS OTPs and aligned with the BSP's push for stronger digital authentication. Lastly, SME also contributed to growth with revenues up 3% year-on-year, supported by fiber and mobile access and scalable ICT offers, including SME engagement series with government and partners. Overall, enterprise is back in growth mode anchored on ICT and digital infra. I'll zero in on VITRO and Pilipinas AI on the next slide. VITRO is now on its 25th year, and it remains the market leader with the widest data center footprint in the Philippines. That matters because enterprise, cloud, AI workloads all depend on the uptime, security and trust. In April 2025, we launched the country's first operational hyperscale facility through VITRO. VITRO Santa Rosa is designed for enterprise, hyperscalers and public sector workloads, with about 4,500 racks and up to 50,000 megawatts once fully energized. It now hosts live NVIDIA GPU servers powering ePLDT's AI stack solutions. Demand remains still with colocation up 36%, supported by a 19% increase in rack deployments. On top of the infra, we're also building the AI layer Pilipinas AI, the country's first sovereign AI solution stack. This tool allows enterprises and the PH government to adopt AI without heavy upfront build-out while keeping data and workload hosted locally. To make this tangible, we already have live AI use cases running in VITRO today. These include AI-powered contact center tools that automate routine steps, improve response quality and give agents better prompts and insights. We also run conversational AI or top course that can handle [ publish ] and multistep conversation for customer support and lead generation. Lastly, we also have AI assistance that improve productivity in collection and other workloads by guiding next best actions and reducing handling time. VITRO and Pilipinas AI strengthen PLDT's position in data center and AI and support our long-term plan to scale this business with discipline. As we continue to invest in the business, we are also keeping a tight grip on costs as operating expenses came in lower for the third consecutive year. For the full year 2025, total cash CapEx subsidies provisions came in at PHP 84.9 billion, down PHP 1.2 billion or 1% year-on-year. The biggest savings came from compensation and benefits, down 6%, reflecting continued workforce discipline and productivity efforts. We also spent less on selling and promotions, down 9%, supported by better targeting and spend efficiency. Provisions and subsidies were both lower year-on-year, reflecting more disciplined customer acquisition and tighter credit screening in device-led plans. Offsetting some of these, contract-specific services increased, tied to the ramp-up of key ICT projects. Repairs and maintenance was also higher, reflecting ongoing network rollout and uptick. All told, we are managing OpEx -- rather OpEx carefully while still funding the priorities that support growth and service quality. For the full year 2025, EBITDA reached PHP 111.2 billion, up 3% year-on-year with margin steady at 52%. This was driven by a PHP 1.5 billion increase in service revenues alongside a PHP 1.2 billion decline in operating costs. The EBITDA margin held firm at 52% for the year, reflecting our ability to defend profitability even in a competitive market. Telco core income was PHP 33.9 billion, down 3% year-on-year, mainly due to higher depreciation and financing costs as we continue to invest in network and infra. Core income improved to PHP 34.6 billion, up 1%, supported by Maya's milestone year. Our share in Maya's core income was PHP 0.7 billion, improving from PHP 1 billion loss last year or PHP 1.3 billion upswing. Reported income was PHP 30 billion, down 7% year-on-year. This mainly reflects the lower ForEx and derivative gains versus last year. Overall, core earnings held up, supported by the steady operation and Maya's improving contribution. Meanwhile, our modernization work position us for the next phase of growth. Let me now move to CapEx and free cash flow. First, we sustained positive free cash flow through end 2025, building on what we achieved last quarter. Full year 2025 CapEx was PHP 60.3 billion, down from PHP 78.2 billion last year. CapEx intensity improved to 28% from 38% a year ago, reflecting tighter discipline and better pricing and terms. For 2026, our CapEx guidance is in the mid PHP 50 billion range with the same focus on growth and quality. Our goal is to steadily bring CapEx and CapEx intensity down while sustaining positive free cash flow. Let me now move to our debt profile as of December 2025. I'll start with a key point. PLDT sustained positive free cash flow as of end of 2025, supporting our deleveraging path. Net debt was PHP 284.7 billion, while net debt-to-EBITDA was at 2.56x. Gross debt was PHP 296.9 billion, and our maturity profile remains long dated with 49% of our maturities are post 2031. This keeps our near-term refinancing needs manageable. Interest cover remains healthy at 3.3x. Average debt maturity is 6.5 years, with 33% fixed rate and 67% floating as we anticipate lower rates moving into 2026. Finally, our recent annual review, PLDT continues to be rated investment grade by S&P and Moody's with stable outlooks. Looking ahead, our focus is to maintain positive free cash flow in 2026 and works toward around 2.0x net debt to EBITDA, supported by our asset monetization plans. For 2025, total dividends amount to PHP 94 per share, reflecting a 16% regular dividend payout aligned with our policy. A final dividend of PHP 46 per share for 2025 was declared today. PLDT continues to focus on deleveraging to generate positive free cash flows. As of end of 2025, PLDT's 12-month trailing dividend yield stood at 8%, positioning us as one of the most attractive dividend plays in the market. On to Maya. Maya operates as an integrated digital financing platform covering payments, savings and lending. The platform serves both consumers and businesses with scale driving higher transactions, broader product usage and stronger network effects. These dynamics support Maya's leadership in digital financial services in the Philippines. Maya closed 2025 with robust growth and achieved full year profitability. As of December 2025, Maya remained as the leading digital bank and merchant acquirer in the Philippines. Deposit balances reached approximately PHP 68 billion, up 72% year-on-year. Total loans disbursed since 2022 reached PHP 256 billion. The Maya Group delivered PHP 1.7 billion in net income for 2025, marking its first full year of profitability. Performance was supported by Maya's proprietary technology platform and AI capabilities. On the funding side, deposit products continue to attract customers with competitive interest rates. In 2025, Maya accelerated credit expansion through the launch of the Maya Black credit card and continued scaling of easy credit and personal loans. Credit quality remains stable with a gross NPL ratio of 6.1% as portfolio continued to mature. Maya continues to expand access to formal banking across the country. Its customer base is predominantly young with majority located outside Metro Manila. So through digital banking and credit products, Maya enables consumers to save securely, spend flexibly and access credit responsibly. In 2025, Maya expanded partnership across the private and public sectors. Private sector collaboration included Cebuana Lhuillier for new-to-credit consumers and Pepsi-Cola Philippines and Ultra Mega to enable purchase financing for micro businesses. Maya also partnered with Philippine Airlines to integrate airline miles into Maya app and supported digital engagement and voting platforms such as Pinoy Big Brother and Miss Universe Philippines. In the public sector, partnership with agencies, including the Department of Education, the Philippine Sports Commission and the National Power Corporation help improve access to digital financial services. Based on the performance of its products and partnership, Maya continues to redefine digital finance in the Philippines. From PLDT's perspective as a shareholder, Maya's first full year of profitability reflects the strength of its platform-led model and the long-term growth potential. PLDT continues to make notable gains in sustainability. For the second straight year, PLDT was included in the S&P Global Sustainability Yearbook after posting the highest CSA score among the Philippine companies at 77. On 848 out of 9,200 companies assessed were included, further evidencing the improvement it has made in ESG. PLDT also earned a B rating from CDP for both climate and water, performing in line with global and industry averages on climate while exceeding averages on water. PLDT remained at the forefront of adopting global reporting framework on ESG to further improve transparency and communication of progress to its various stakeholders. During the quarter, the Board approved policies on water and energy management to support energy efficiency and greenhouse gas reduction objectives, energy audits and energy management trainings were conducted nationwide. In support of our advocacy of creating a safe online environment, we continued to block access to malicious domains and URLs. We also deployed in-house innovation using AI to enhance risk assessment for both the enterprise and our employees. A summary of our latest ESG ratings that manifest the progress that we have made can be found in the Sustainability section of the presentation. Now that concludes our prepared remarks for PLDT's full year 2025 results. We are now open for questions.