Frans van Houten
Analyst · Morgan Stanley. Please go ahead
Yes. Thanks, Leandro and good morning to all of you on the call and webcast. In the fourth quarter, we delivered 3% comparable sales growth and the adjusted EBITA margin for the group improved by 50 basis points to 17.9%. Our three business segments together delivered encouraging results with 4% comparable sales growth and a strong 120 basis points adjusted EBITA margin improvement in the quarter, with all businesses contributing. This performance was partly offset by the decrease in license income in the segment Other in line with our expectations. In the full year, we delivered comparable sales growth of 4.5% and improved the adjusted EBITA margin to 13.2% despite gross tariff headwinds before compensating actions of over €100 million. Moreover, we achieved a free cash flow of more than €1 billion and increased adjusted diluted EPS from continuing operations by 15% in the year. While we have made overall progress in 2019 in a more challenging environment and has delivered on most of our financial targets, the small step-up in profitability for the group was not satisfactory and I want to repeat that we remain completely focused on achieving to drive improvement in 2020 and beyond. Diagnosis & Treatment and Personal Health delivered a good performance and strong adjusted EBITA margin improvement in 2019. In Connected Care, adjusted EBITA margin decreased to 13.2% in the year, but we saw the initial impact from the measures we have deployed in these businesses reflected in its fourth quarter results. The fundamentals of Connected Care are strong. We believe that the segment will gradually contribute to the Group's overall performance improvement in 2020. Also important, Philips ended the year with a strong order book, driven by 3% comparable order intake growth in both Q4 and the full year 2019, further building on the double-digit growth seen in 2018. The demand for our innovative products and solutions remains strong and we expect to have continued increasing market share in the professional healthcare market. As we continue our transformation to expand leadership in health technology, today we announced that we will review ownership options for the Domestic Appliances business. This business has significantly contributed to Philips, but it is not a strategic fit for our future, as we choose to further sharpen the focus along the health continuum and invest in our consumer health and professional healthcare-related businesses. We are convinced that with this move, we will create a focused and competitive Domestic Appliances business that can continue to thrive and grow over time. We are committed to a smooth disentanglement process and expect to complete the separation in the next 12 to 18 months. The Domestic Appliances business has solid financial performance and market positions. It generated sales of €2.3 billion in 2019, with average comparable sales growth of mid-single digit over the past few years. Its adjusted EBITA margin is at double-digit level, driven by innovation, strong performance management and productivity. Following the disentanglement of Domestic Appliances, our €3.5 billion Personal Health businesses will continue to shape its important role in the company's integrated health continuum approach, through products and increasingly through solutions to support the health and well-being of people. Oral Care, Mother & Child Care and Personal Care are relevant building blocks to consumer health, which cognitive of what the data of social determinants of health tell us, play a big role in the prevention of disease and support of chronic disease. We will continue to innovate and invest in these areas. Let me also update you on the announced changes in our management team. As I told you during the third quarter call, I have been closer to the Connected Care businesses since the summer. And Carla and I agreed that she will leave the company to return to Germany and pursue other career interests. I'm pleased to announce that Roy Jakobs, currently Chief Business Leader of Personal Health, will take over the leadership of the Connected Care business with immediate effect. I want to thank Carla for her contributions to Philips. A few comments about Roy then. To help us achieve the required performance improvement in the Connected Care segment, Roy brings his experience as a global leader with strong business performance record, accomplishments in strategy, digital innovation and new business development, in both the B2B and B2C domains. I like, especially, his people leadership style and energy, taking along his team and all the people, something that he demonstrated in Personal Health already. In view of the changes in Personal Health, I have opted to oversee the segment myself on an interim basis. It will take some time to appoint the eventual new leader for this segment and I will inform you, of course, in due course. Ladies and gentlemen, we will continue with our strategic journey to leadership in health technology. As you know, our value creation story is built around three key levers: driving growth in the core business, innovating solutions and driving operational excellence. We continue to drive market share in our core businesses through deeper and more comprehensive customer partnerships and pursuing growth by increasing geographic coverage and market penetration. During the fourth quarter, we entered into new long-term strategic partnerships with leading hospitals. For example, we signed five-year partnership with the regional medical center in South Carolina to provide Diagnostic Imaging and Image-Guided Therapy solutions to innovate care for the residents. I'm very pleased that we continue to see double-digit growth in health systems in China, where we won several large contracts in the quarter. For example, we signed an agreement with Xi’an International Medical Group to deliver solutions in Diagnostic Imaging, Image-Guided Therapy and patient monitoring, to address clinical and research needs in cardiology, radiation oncology and critical care. In the fourth quarter, we also continued to roll out exciting new products and solutions. For example, we launched the CT 6000 iCT and the CT 5000 Ingenuity. These platforms offer new capabilities, including advanced workflow benefits and cybersecurity, as well as software and hardware enhancements that improve performance. Following the recent launch of the new Incisive CT platform, with the industry-first Tube for Life guarantee, we have now completely refreshed our CT portfolio of systems, software and services. We also continue to set the standard in integrated solutions for Image-Guided Therapy, with the expansion of the Azurion platform family with FlexArm and the seamless integration of our smart catheters in the platform. Combined with the successful launch of Azurion in China and the expansion of the smart catheter offering in Europe and Asia this resulted in double-digit comparable sales and order intake growth for the Image-Guided Therapy business in 2019. Strengthening our leadership in patient monitoring solutions, we expanded the General Care solutions portfolio with the launch of the EarlyVue VS30 in the U.S. This new monitor uses automated Early Warning Scoring to collect critical vital signs and calculate risk-based alerts that allow clinicians to identify subtle signs of patient deterioration and facilitate communication between caregivers for timely intervention and care. Health First Central Florida's only fully integrated delivery network achieved significant performance improvement by using our telehealth solutions for critical care. Powered by Philips' eCareManager, their VitalWatch eICU achieved a 23% reduction in overall mortality, 49% reduction in ICU length of stay and 35% reduction in length of stay across its hospitals. This demonstrates that our data-driven solution is delivering results. Switching to Personal Health, we are further building on the success of our leading oral care solutions and rolled out the BrushSmart program in collaboration with Delta Dental of California, the largest provider of dental benefits in the United States. The subscription-based program includes a Sonicare toothbrush coaching and teledentistry and connects brushing behaviors with professional care to better understand motivate and improve oral health. Moreover, we are happy to see the continuing strong traction of our recent launches in the lower-priced segments of oral care and Male Grooming. For example, the success of DailyClean in the United States supports the conversion from manual to power toothbrushing while the success of Shaver S1000 in China recruits new users into power shaving. Moving on to the third key driver of our strategic agenda: To improve margins through customer and operational excellence. Our self-help initiatives to drive over €1.8 billion in savings over the period 2017/2020 are on-track. We delivered annual savings of €480 million in 2019 driven by the three main programs i.e. procurement savings, manufacturing productivity and cost reduction. With that cumulative savings reached more than €1.4 billion in the 2017 to 2019 period. A progress update on regulatory matters, we continue to address the follow-up request of the U.S. Food and Drug Administration as part of the efforts to fulfill our obligations under the consent decree. We remain in dialogue with the FDA. However, given the nature of the process we still cannot provide a definitive timeline for the expected lifting of the injunction. We are making good progress with the EU MDR certifications, the European Medical Device Regulation certification expecting the majority of our businesses to be compliant in the course of 2020. You may be curious as to my experiences during last week's World Economic Forum in Davos. I would like to make three remarks. The International Business Council representing some 100 large companies have joined in embracing standardized ESG metrics and committing to public goals on how we will deliver against the Sustainable Development Goals. Philips is at the forefront in this field on track to be carbon-neutral in our operations and to achieve zero waste to landfill in 2020 and 100% closed loops for all large medical systems by 2025. My second observation is around the economic outlook. While the atmosphere in Davos was slightly more optimistic than last year, I wish to point out that significant geopolitical risk remain and in fact one new risk emerged like the coronavirus spread. Finally Davos is as always a great opportunity to discuss the healthcare business opportunities. It's evident that Philips is at the forefront of the transition to value in healthcare with its solutions that deliver against the quadruple aim of improving health outcomes productivity and patient and staff experience. Informatics and data science are obviously big topics in this context and I was very pleased to observe the recognition that we get for our strategy from the healthcare community present in Davos. Let me now conclude. I expect that 2020s will be a very exciting decade for healthcare accelerating developments in technology data science and precision medicine will come together at unparalleled speed to create many innovation opportunities to address consumer, customer and patient needs. The 2020s will also be an era where the transformation to value-based care will take center stage in society. Our strategy to deliver solutions along the health continuum that deliver on the quadruple aim of healthcare plays right into that. We continue to focus on improving execution and I'm certain that by courageously taking the next steps on our journey, we will make Philips more valuable in the coming years. With regards to 2020, we continue to observe geopolitical and economic risks and aim for 4% to 6% comparable sales growth and an adjusted EBITA margin improvement of around 100 basis points in the year with the performance momentum that is expected to improve during the course of the year. And with that ladies and gentlemen I'll turn the call to Abhijit who will provide more detail on financial performance and market dynamics.