Good afternoon, and welcome to the Fourth Quarter and Full-Year 2020 Earnings discussion for PennyMac Financial Services, Inc. The slides that accompany this discussion are available on PennyMac Financial’s website at ir.pennymacfinancial.com. Before we begin, let me remind you that our discussion contains forward‐looking statements that are subject to risks identified on Slide 2 that could cause our actual results to differ materially, as well as certain non-GAAP measures that have been reconciled to their GAAP equivalent. Thank you. Now I’d like to begin by introducing David Spector, PennyMac Financial’s President and Chief Executive Officer who will review the Company’s fourth quarter and full year 2020 results.

Thank you Isaac. PennyMac Financial reported strong earnings in the fourth quarter driven by core production and servicing results. Net income was $453 million or diluted earnings per share of $5.97 resulting in book value growth per share of 15% to $47.80, up from $41.67 at the end of the prior quarter. I am pleased to note that PFSI’s Board of Directors declared a fourth quarter cash dividend of $0.20 per share, representing a 33% increase from the prior quarter. We also repurchased approximately 1.6 million shares of PFSI’s common stock, at an approximate cost of $89.3 million. And finally, PFSI’s Board of Directors approved an increase to its stock repurchase authorization from $500 million to $1 billion of outstanding common stock. PennyMac Dan Perotti , PFSI’s Senior Managing Director and Chief Financial Officer will discuss the financials in more detail later on in this discussion. Fourth quarter performance was very strong across loan production and servicing and we continue to see the strength of our balanced business model in our results. Net income in the fourth quarter was the second highest in the history of the company. Direct lending locks were up 13% from the prior quarter, total correspondent lock volume was up 9% and the servicing portfolio was up 6% from the end of the third quarter. Each of our business segments performed well during the fourth quarter as the continued low interest rate environment drove record production volumes across all of our channels. These record volumes resulted in the growth of our servicing portfolio to $427 billion in UPB, despite extraordinary levels of prepayment activity. And finally, PMT, the investment vehicle that PFSI manages was able to largely preserve its book value in 2020 which led to solid results in PFSI’s Investment Management segment. This performance added to a remarkable year that saw PFSI achieve a return on equity of 62% with almost $200 billion in UPB of loans funded. Earnings per share grew 328% for the year with net income up 319%. This outstanding income generated excess capital that we redeployed into increased levels of production, share repurchases, reduction of debt, and increased servicing activity. We were quick to step up and aid borrowers as the COVID-19 pandemic spread across the U.S., affecting many of our customers. For the total servicing portfolio, we facilitated approximately 291,000 forbearance plans for our customers, with over 90% of those enrolled through our automated channels. This high level of efficiency was largely due to our cloud-based, proprietary servicing system, otherwise known as SSE.

Thank you, David. Over the years, PennyMac Financial has proven its ability to generate profits and value across various market environments, resulting in attractive returns on equity, with an average ROE of 24% over our last 7 plus years as a public company. These returns have led to a 29% compounded annual growth rate in our book value per share since our IPO. While 2020 was a record, we have a long track record of strong performance. This financial performance is driven by the balanced business model in mortgage banking that we have built over the last 13 years. Our large, organically built servicing portfolio provides a counter-balance to our production activity. Declining interest rates generally produce strong earnings in our production segment, while rising rates will generally produce strong earnings in our servicing segment as prepayments decline and the value of the MSR increases. This balanced business helps generate strong results across a variety of market and rate environments. Also, our investments in technology, such as our cloud-based proprietary servicing system, have helped us to maximize economies of scale and grow efficiently, and help drive strong results for years to come. As we look at 2021 we believe the market environment provides PFSI a good opportunity for continued elevated financial performance. Economic forecasts are calling for the mortgage origination market to remain strong in 2021, and while these forecasts vary, they currently average $3.3 trillion. While such a market would be smaller than 2020, it would represent a large origination market by historical standards. Purchase originations in 2021 are forecasted to increase 10% year-over-year while refinance originations are expected to decrease but remain elevated relative to historical norms. With PFSI’s historical focus on purchase market originations combined with our large and growing servicing portfolio, we believe we are well-positioned to successfully grow share in all three of our production channels, driving an increase in our overall market position. Our large production volumes fuel the organic growth of our servicing portfolio, leading to a larger recurring stream of earnings. Pretax income excluding valuation related changes in our servicing segment in 2020 more than doubled from 2019 as we assisted borrowers emerging from forbearance using various loss mitigation strategies. With the large and growing servicing portfolio and an industry leading correspondent production group, PFSI is an established leader with a growing presence across all facets of mortgage banking.

Thanks, Andy. As you can see on page 11 of our slide presentation, correspondent acquisition volumes totaled $56.9 billion in UPB in the fourth quarter, up 28% from the prior quarter and 53% from the fourth quarter of 2019. 33% of correspondent acquisitions were government loans and 67% were conventional loans. Government loan acquisitions in the quarter totaled $18.9 billion in UPB, up 11% from the prior quarter and up 14% from the fourth quarter of 2019. Conventional correspondent acquisitions, for which PFSI earns a fulfillment fee from PMT, totaled $38 billion in UPB, up 39% from the prior quarter and 85% from the fourth quarter of 2019. Government correspondent locks were $19.7 billion in UPB, down 2% from the prior quarter and up 22% from the fourth quarter of 2019. In January, our correspondent acquisitions remained strong, with $17.9 billion in UPB of acquisitions and lock volume of $17.8 billion. Looking at the consumer direct channel in the center column, we originated $8 billion in UPB of loans, up 27% from the prior quarter and 113% from the fourth quarter of 2019. Interest rate lock commitments in the fourth quarter totaled $12.8 billion in UPB, up 18% from the prior quarter, and 135% from the fourth quarter of 2019. In January, our consumer direct originations totaled $3.1 billion in UPB and locks totaled $4.4 billion. The committed pipeline at January 31 was $7.9 billion. Finally, broker direct originations totaled $4.5 billion in UPB in the fourth quarter, up 28% from the prior quarter and 215% percent from the fourth quarter of 2019. Interest rate lock volume was $5.7 billion in UPB, up 4% from the third quarter and 234% from the fourth quarter of 2019. In January, our broker direct originations totaled $1.4 billion in UPB, and locks totaled $2.1 billion. The committed pipeline at January 31 was $3 billion. PennyMac remained the largest correspondent aggregator in the U.S. in the fourth quarter. We saw significant market share growth in the conventional correspondent market this quarter and our leadership position in government loans remains as a result of our consistency, low costs and operational excellence we continue to provide to our correspondents. While margins across channels have come in lower from the third quarter, we saw the shift in Government correspondent margins come in the most towards more normalized levels. Margins in our consumer direct channel still remain elevated relative to historical levels. We continue to originate record levels of volumes in this channel as a result of our large and growing servicing portfolio, efficient and low-cost infrastructure, advanced modeling and analytics, and the growth in sales and fulfillment capacity. This growth has focused on new customer acquisition and resulted in our non-portfolio interest rate lock commitments hitting a record in the fourth quarter at 1.3 billion, up from 906 million in the third quarter, an increase of 43%

Thanks, Doug. As David mentioned earlier PFSI’s net income was $452.8 million or diluted earnings per share of $5.97. I will review each segment’s results and then we will touch on our forbearance and servicing advance trends. Production segment pretax income was $572.6 million, down 7% from the prior quarter and up 182% from the fourth quarter of 2019, driven by continued growth in direct lending and strong performance across all channels. As you will see on slide 20, we provide a breakdown of the revenue contribution from each of PFSI’s loan production channels, net of loan origination expenses, including the fulfillment fees received from PMT for conventional correspondent loans. The direct lending channels continued to have an outsized impact on PFSI’s production earnings in the fourth quarter. Consumer and broker direct represented 20% of fallout adjusted lock volume in the fourth quarter but accounted for over 70% of segment pretax income. Production revenue margins remain elevated, especially with PFSI’s growth in consumer and broker direct volumes. Revenue per fallout adjusted lock for PFSI’s own account was 217 basis points in the fourth quarter, down slightly from 236 basis points in the third quarter. Our costs vary by channel, ranging from approximately 15 basis points in correspondent to 150 basis points in consumer direct. As our production mix continues to shift towards direct lending, production expenses as a percentage of fallout adjusted locks are expected to trend higher. The Servicing segment recorded pretax income of $42 million, down from pretax income of $111.7 million in the prior quarter and up from a pretax loss of $5.1 million in the fourth quarter of 2019. Pretax income excluding valuation-related items for the servicing segment was $234.3 million, up 30% from the prior quarter and 499% from the fourth quarter of 2019. These…

Thank you, Dan. PennyMac Financial delivered strong fourth quarter results, marking the end to a record year. We achieved record production across all channels, with increased market penetration in our higher margin direct lending channels. This grew our servicing portfolio to over $426 billion in UPB even with elevated prepayment speeds. Our balanced business model continues to deliver consistent profitability and value creation as it has done over the last seven years as a public company. We believe the growth opportunities in front of us to be substantial and as we continue to grow our direct lending channels, we expect PennyMac Financial’s exceptional financial performance to persist through 2021. Lastly, we encourage investors with any questions to reach out to our Investor Relations team by email or phone. Thank you. End of Q&A: This concludes PennyMac Financial Services, Inc.’s fourth quarter earnings discussion. For any questions, please visit our website at ir.pennymacfinancial.com, or call our Investor Relations department at 818‐264‐4907. Thank you.