Good morning, and welcome to Peoples Bancorp Inc.'s conference Call. My name is Sarah, and I will be your conference facilitator. Today's call will cover a discussion of the results of operations for the quarterly period and 9 months ended September 30, 2020. [Operator Instructions]. This call is also being recorded. If you object to the recording, please disconnect at this time. Please be advised that the commentary in this call will contain projections or other forward-looking statements regarding peoples' future financial performance or future events. These statements are based on management's current expectations. The statements in this call, which are not historical fact, are forward-looking statements that involve a number of risks and uncertainties detailed in Peoples' Securities and Exchange Commission filings. These include, but are not limited to, the ever-changing impacts of the COVID-19 pandemic on economic and market conditions and on our customers, counterparts and employees and third-party service providers as well as the effects of various responses of governmental and non-governmental authorities to the COVID-19 pandemic. Changes in the interest rate environment due to economic conditions related to COVID-19 pandemic or other factors and/or the fiscal and monetary policy measures undertaken, which may adversely impact interest rates, the interest rate yield curve, interest margins, loan demand and interest rate sensitivity. The success, impact and timing of the implementation of people's business strategies and people's ability to manage strategic initiatives including the expansion of commercial and consumer lending activities in light of the continuing impact of the COVID-19 pandemic on customers, operations and financial conditions. The competitive nature is the financial services industry. The impact of assumptions, estimates and inputs used within models, which may vary materially from actual outcomes, including the connection with the current expected credit loss model or CECL model. The discontinuation of the…

Thank you, Sarah. Good morning, everyone. Recently, we announced that John Wage has retired as our CFO. He joined Peoples in 2015 and contributed a great deal to our organization. On October 1, Katie Bailey was promoted to CFO. Katie has been with the bank since 2011. She brings a high level of financial expertise, including five years as a big four accounting firm in nearly 10 years with Peoples. This has been a smooth transition, and we are excited for our future here. During the third quarter, we also completed the acquisition of the premium finance Company on July 1. We see potential within this new line of business to expand our services and generate additional growth. As for our results, this morning, we released our third quarter earnings. We had diluted EPS of $0.51 for the quarter compared to $0.23 in the linked quarter and $0.70 for the first 9 months of 2020 compared to $1.91 for 2019. We recognized noncore items during the quarter related to several matters. We had acquisition-related expenses of $1.3 million, which reduced diluted EPS by $0.05. Additional income tax expense of $575,000, negatively impacting diluted EPS by $0.03. Pension settlement charges totaling $531,000, which reduced diluted EPS by $0.02. COVID-related costs of $148,000 negatively impacting diluted EPS by $0.01. And insurance income revenue recognition adjustment of $591,000, positively impacting diluted EPS by $0.02. For the first 9 months of 2020, our noncore items were acquisition-related cost of $1.4 million, which reduced diluted EPS by $0.06. COVID-related cost of $1.2 million, negatively impacting diluted EPS by $0.05. Pension settlement charges totaling $1.1 million, which reduced diluted EPS by $0.04, and additional income tax expense of $863,000 negatively impacting diluted EPS by $0.04. As it relates to our participation in the Paycheck Protection Program,…

Thank you, Chuck. I am excited to participate on the call today. For those of you who I've not had the pleasure of meeting, I look forward to doing so in the near future. As it relates to our results for the quarter, many of our financial metrics improved during the third quarter compared to the linked quarter. We had stable net interest income and considerable noninterest income growth. Our return on average assets and return on average stockholders' equity each more than doubled compared to the linked quarter. While they are still lower than the third quarter and first 9 months of 2019, most of the decline was due to our higher provision for credit losses and noncore costs recognized. Pretax pre-provision ROA declined compared to the linked quarter and prior year quarter as we recognized additional noncore costs during the third quarter. On a year-to-date basis, pretax pre-provision ROA also decreased due to the continued impact of the low interest rate environment on net interest income. The reported efficiency ratio increased compared to the linked quarter and prior year quarter as we recognized higher noncore costs. We also had higher FDIC insurance, net occupancy and electronic banking expenses compared to the linked quarter, which contributed to the overall increase in both the reported and adjusted efficiency ratio. For the first 9 months of 2020, the reported efficiency ratio improved, while the adjusted efficiency ratio increased 84 basis points. The increase in the adjusted efficiency ratio was largely driven by the decline in net interest income. Net interest income improved during the quarter, with growth of 1% over the linked quarter. Net interest margin declined 5 basis points compared to the second quarter due primarily to lower accretion income from acquisitions and the low yield on the PPP loans,…

Thank you, Katie. Our branches remain opened, while modifications have slowed, and we see growth opportunities within the premium finance line of business, branch footprint and PPP clients. Our number of client's households continue to grow each month and has increased in each of the last 7 months despite the impact of the pandemic. We have built a successful go-to-market proposition, including banking, insurance and investments, with which we have had positive execution. We continue to support our communities. We have gathered over $300,000 so far this year in donations to support food banks across our footprint. This includes amounts provided by our foundation, Peoples bank, associate donations and third-party matching contributions. We anticipate these groups giving $400,000 to the food banks by year-end. This year, our efforts to support hunger awareness will represent about 1/3 of our overall contributions to our communities. Our modifications have diminished, and we are seeing most of our clients paying timely on their loans. While we still anticipate some sort of future impact on our credit quality metrics from the pandemic, our recently views of the loan portfolio bring us a better understanding of the current impact. While we do have some exposure in the lodging industry, and we experienced some credit downgrades during the quarter, the low delinquency rate and the significant decline in modifications are positives. We continue to do a deep dive into the loan portfolio to ensure that we get ahead of any issues. Our credit team is working hard to ensure that we make prudent credit decisions. During the quarter, we have many successes, including the successful completion of our premium finance company acquisition, continued increases in a number of client households each month, record quarterly consumer indirect and mortgage lending production considerable growth in fee-based income and execution of our strategic priorities to reduce expenses in future periods. While our commercial loan growth has been diminished by payoffs in recent periods, we are optimistic that the fourth quarter production will be more positive than in prior quarters. Earlier this morning, we also approved an increase to our dividend rate of $0.35 a share. We make it a priority to provide a solid return for our investors and that capital levels that allow us to do so. In closing, we continue to monitor our loan portfolio closely during the pandemic. We are open for business and pursuing growth opportunities as they arise. We feel as though we got ahead of the COVID-related credit crisis by increasing our allowance and using timely economic forecast. This concludes our commentary, and we will open the call for questions. Once again, this is Chuck Sulerzyski and joining me for the Q&A session is Katie Bailey, our Chief Financial Officer. I will now turn the call back into the hands of our call facilitator. Thank you.

[Operator Instructions]. Our first question comes from Scott Seifers with Piper Sandler.

I guess, first question, and Katie, welcome onboard to the call and congratulations.

Thank you.

First question, I guess, is on the margin. Generally speaking, how did you guys think it held up relative to your expectations? I guess, from my standpoint, maybe I would have thought with the introduction of the premium finance that might have held in a bit. Just curious how things sort of came in relative to your expectations and where you think it might traject here as we move forward?

Yes. I think it held in pretty well for the quarter on a core perspective. So as you know, PPP has been a slight drag on the margin side, given the rate that those loans there and then as we noted in the call, accretion was down about 4 basis points quarter-to-quarter. So if you adjust for those 2 items, we were actually up, and much of that increase was due to the premium finance acquisition that we did. So I think on the core side, it was relatively stable. And we have expected maybe a little compression, but we're happy with where it came in.

Okay. Perfect. And all in, there are a couple of moving parts in the margin due to the PPP. What do you guys feel like the net impact in terms of the margin rate is from PPP between -- I guess, the deferred fees that are getting recognized in just them being in such a low rate and yield?

Yes. I think it's around 2.5% is what those are yielding. As you know, the 1% on the loan and then with the fee, it's somewhere in the 1.5% incremental to the 1%. So on average, I'd say about 2.5% for the quarter.

Our next question comes from Steve Moss with B. Riley Securities.

Chuck, just on the credits that were downgraded this quarter. I was kind of curious as to what industry types you saw the downgrade in criticized and classified this quarter?

It's kind of a combination of things. The hotel was a big piece of it, the construction company. And then the account referenced in the script, which is kind of a unique company that did sheet us, like those were the big pieces.

Okay. Okay. That's helpful. And then in terms of the restructuring of the hotel loans that you're doing, just kind of curious what terms you're offering and how long you're looking to restructure those loans?

Yes. We're kind of 12 months interest only. But the vast majority of that portfolio, we feel really good about. It's $82 million in total. We've got about $72 million outstanding. There's less than $10 million of it that we're really worried about.

Okay. Great. And then I guess if I could follow-up on the margin here. It is holding up well on a core basis, just kind of curious, do you expect a little bit more -- do you expect some pressure here going forward just given the lower rate environment? Or do you think you can hold the core margin steady here?

Yes. I think we expect slight compression as we proceed. Given the investment book, we'll continue to reprice in the level of prepayment we see in that portfolio and then some repricing in the loan portfolio, but not to the extent that we've seen to date.

Our next question comes from Michael Perito with KBW.

I had a couple I want to hit. Just a follow-up on the credit question. Just, Chuck, I was curious if you could give us just a little bit of maybe a holistic view of your credit outlook today. I mean from our perspective, there's quite a few things to consider, right? I mean, obviously, we had a lot of government intervention over the last 6 months. Deferrals have come down dramatically. And I think the stimulus aspect of the equation is pretty uncertain right now, but it seems like on the ground level, things are trending fairly well. And I guess, this could be curious, if you can maybe give a little bit more detail about how you're viewing the credit outlook as we try to kind of rightsize our forward provisioning expectations and look at where the reserve may trend from this third quarter level?

I would say, in general, we feel very good. Consumer is really doing well both in terms of new business and the quality of the credit and the delinquencies come in with less than 0.5% in modifications right now. I think that's really quite exceptional. If we look at the portfolio, we like the construction of our portfolio. We think there's a lot of diversification in there. We both between consumer and commercial, between C&I and CRE, we think we're in the right categories in general, in CRE. And we're pretty optimistic that our relative credit performance is going to be strong. Having said that, I think everybody will get stuffed up a little bit as we go through 2021.

Okay. Do you foresee the -- I realize this is an extremely difficult question, but do you foresee the outcome of the election and the stimulus that could potentially go either way having a dramatic impact on how you -- the Moody's forecast and how you would think about your reserve at this point? Or do you think that there's quite a bit of qualitative buffer built in that should hopefully reduce some of that volatility that you guys -- from provision that you've already incurred?

I'm not commenting about the election. I can tell you that much. I mean, what stimulus is going to help the consumer, help the businesses. It's actually, I think the stimulus that we have experienced is pretty much passed. And I think things are hanging in pretty well. So I would tell you that we're doing much better on October 20 that I thought we would have been doing what we spoke in the April earnings call.

Got it. Helpful. Two more quick ones. Just one, how comfortable or how large should we think about the premium financed book getting on a relative basis to the total loan portfolio in terms of your comfort level of how big that portfolio could become?

Well, we like the business. I think the difference between us and the previous owner is I think they were stopping it. They had other asset categories that they like. We think the risk reward trade-off is good here. We'd like to double and triple the business over the next 3, 4, 5 years.

Okay. And then just lastly, on your comment on not expecting to close any branches. I was curious if you can maybe just take that one layer deeper? And one, give us an update on kind of the branch traffic and that you've seen over the last 6 months year-on-year maybe or just approximate fine? And then two, if you could maybe just rehash any recent or somewhat recent investments you're making digitally or behind the scenes that you think could be critical to the growth of the company going forward?

Well, we have actively made investments in digital over the last several years. So I think we're in a good position. We're not playing catch up. If you're a client of ours, you can open up a mortgage on a smartphone, you can get your investment balances, you can get your insurance policies. We're not backward, and we feel really proud of our capabilities on that front. In terms of branches, we have 76 branches today and we've closed 26 branches in the last 10 years. That tells you that we've been actively managing the network. And we are very optimistic that we're going to be the beneficiary of meaningful business from branch closures that are happening in our footprint. So we look at the branch situation regularly. We've probably closed 2 or 3 branches a year now for a decade. We never like to close them. We prefer to open and close them. But if we're going to close -- for us to close 10% or 20% of our branches, we'd be exiting towns. Our branches are not huge. I think the rule of thumb in the industry, as you say, $250,000 to $300,000 if you close a branch, frankly, on the ones that we close, we're lucky to save half that amount. So we'd rather be in the market. We'd rather be a part of the community, and we'd rather leverage those relationships into meaningful business opportunities.

Our next question comes from Russell Gunther with D.A. Davidson.

A quick follow-up on the premium finance portfolio. So just to start, could you remind us of where the balances are today and what the yield on that portfolio is?

We got it in the beginning of July, the balances were about $87 million, and now they're about $104 million. The yield is a little over 6%.

Okay. And then the appetite to double or triple. Is the market opportunity there to be able to execute on that? Could we see those balances in the plus $200 million mark by the end of next year?

Not by the end of next year. We'll be adding sales people, but you'll see very respectable growth in the course of the next 12 months.

Okay. Got it. And then a follow-up on the expense conversation. So you mentioned the opportunity for additional efficiencies. Can you help put a finer point on where that could be? Because it sounds like the branch network rationalizations exhausted, management positions have been eliminated, and there are some savings there. So where could that kind of next leg come from? Is that vendor management or perhaps some other opportunities?

Well, 55% of the expense is labor. And so it's pretty hard to have any meaningful cost savings without it involving labor. You have your systems costs, your facilities, costs, et cetera. We'll continue to look at efficiencies. We'll continue to look at processes, and we continue to look at vendor relationships, but it's primarily going to come down to doing more with less.

Okay. Got it. And then last question for me is a follow-up on the margin. So here you about some incremental compression into the fourth quarter. Could you talk to us about what the opportunity on the funding side is to lower an already low-cost of deposits? And is the fourth quarter likely to represent the trough in your margin? Or do you see continued compression into '21?

Yes. On the funding side, I don't think there's much room left there. Our deposit rates are pretty low. On the fourth quarter, like I said, minimal compression, but some. And then into next year, we'll have slight compression into next year, but nothing meaningful that we -- like we've seen in the second and third quarter or second quarter.

[Operator Instructions]. Our next question comes from Joe Plevelich with Boenning and Scattergood.

A couple of quick questions. One, I think you mentioned, excluding the specific reserve that based on Moody's forecast, you would not have had to further build reserves in the third quarter. My question, do you think you'll see criticized and classified assets continue to trend higher here in the fourth quarter and do you anticipate a further reserve build in the fourth quarter?

I think you'll probably see some minor continued deterioration as we go through the fourth quarter. I don't think it will be anything significant. And I think as it relates to reserve, Bill, I think it will be more driven by what happens with the Moody forecast. Is there anything else?

Got it. And then on a core expense base, a lot of moving parts and then there's the PPP component that I think might positively impact expenses. Just trying to get my arms around, as we think about the fourth quarter or into next year, what a good kind of core expense quarterly run rate is?

We've got to refrain from providing guidance or we're supposed to be refraining from providing guidance until we get through this. What I would tell you is, I think you could -- we said, we'd take a couple of million bucks off of the run rate from the moves that we've made if you took the current quarter and took $0.5 million off of that, that might be not a bad place to start.

And then any thoughts about loan growth for next year?

It would be a good thing. I would say the consumer to me is a wildcard. I just cannot believe the third quarter. I mean, our previous biggest month ever was $25 million, and we had a $36 million a month and a $47 million month in indirect lending. And that's a shock to me that people in the midst of this pandemic were going out and buying cars. So let's hope the consumer stays bullish both on the indirect and the mortgage. On the commercial side, I would like to believe that online utilization will slowly return to normal. So that should give us some growth. But there's so much uncertainty out there that I think businesses are hesitating and trying to figure out what's going on, both the uncertainty from COVID, we had prior to COVID some stops and starts related to tariffs and things of that nature. So I'm not optimistic that we're going to see a lot of commercial growth next year. For planning purposes, we're thinking low-single digits. As we mentioned in the script, we're a little bit more optimistic on the fourth quarter.

Our next question is a follow-up from Steve Moss with B. Riley Securities.

Just one follow-up for me here. I apologize if I missed it. Curious as to what level of PPP forgiveness applications have you guys submitted? And kind of just trends for you guys there?

Well, it never would ask. I got the answer here somewhere. I might have to get my lifeline out. This is the amount of loans that are less than $50 million. Do you have -- you've send it to me. I can't put my hands on it. Lost it somewhere.

We've received requests for forgiveness from the clients of about 15% to 20%.

Okay.

Okay. We've submitted $62.2 million, 11.1%, and we set links to customers for an aggregate amount of $357 million. And I should have been shocked around my answer.

Okay. So $357 million in terms of setting out paperwork declines? If I heard you correctly, Chuck.

Yes.

Okay.

But only $52 million to the SBA.

Got you. Okay. That's helpful. I just wanted to see where you were on that, given the volume. Appreciate that.

At this time, there are no further questions. Sir, do you have any closing remarks?

Yes. I don't know if Mike is still on the line. Mike, I didn't answer your question about branch transaction volumes. In the month of September, they were 13% less than the prior year and our transaction volumes, the best month we've had have been 7% less almost all the way back. So it's been between 7% and 13% the last few months. Thank you, guys, for being with us today. This concludes our commentary. Remember that the earnings release and the webcast of this call will be archived at peoplesbancorp.com under the Investor Relations section. Again, I want to wish everybody good health. Thanks for your time, and have a good day.

The conference has now concluded. Thank you for attending today's presentation. You may now disconnect.