Jon Bortz
Analyst · Evercore ISI
Thanks, Ray. So I thought I'd focus on what we're currently seeing in our business and how we think this year and 2022 are likely to play out now that it seems we have perhaps a more predictable path. So it's a path with quite a bit of uncertainty. None of us has ever been through a pandemic, so experience aside, the big variables are, of course, the progress we make against the virus and how governments, individuals and businesses behave as the health issues received. Certainly very encouraged by the reduction in daily cases, hospitalizations and deaths, which are likely a result of the success of mitigation efforts across the country, the increasing pace of vaccinations, and the significant number of people who have already had the virus, presumably generating a level of immunity. Like last year, this year's recovery starts with the leisure traveler. Which is the primary demand segment currently traveling and the segment that is likely to increase as the year progresses, as people get vaccinated, as government restrictions ease, and as more and more people feel safe and comfortable traveling. In fact, we've already been seeing the leisure recovery pick up since the beginning of the year when it was at its low point. Not only has occupancy been picking up in February, but overall bookings have consistently increased each week so far this year. For us, demand has consistently increased in all of our markets as government restrictions have begun to ease and more individuals feel safe and comfortable traveling. For example, revenue per day in February is averaging about 55% higher than in -- I'm sorry, revenue per day in February is averaging about 55% higher than in January. Based upon our estimate for the month, given what we've already achieved so far. While the nominal numbers are still very low, the improvement in transient demand and occupancy are noticeable. Overall, our total transient bookings have increased week over week, just about every week this year. We're also encouraged that we're starting to see forward transient bookings pick up as well. As the leisure customer starts to book vacations and leisure trips further out than they've been doing so far during the pandemic. For example, our 2 resorts in Key West and our luxury resort in Naples have seen such strong bookings in the last month or so, that all 3 are now ahead in transient bookings for the rest of the year, and 2 of them are now ahead for the entire year. As restrictions in other parts of the country recede, assuming progress against the virus continues, we would expect our other markets and properties to see similar activity and improvement with leisure travel recovering and so much pent-up demand from leisure customers. This will particularly be the case at our 4 West Coast drive to resorts in California, our resort in the Pacific Northwest and our West Coast cities that attract significant leisure travel, especially San Diego and Los Angeles. We also believe, as we enter the spring and the weather warms, our leisure focused properties in the rest of our cities, including Seattle, Portland, San Francisco, Boston, Philadelphia and Chicago, will experience significant demand from leisure travelers as they've already begun to do. When we think about the rest of the year, we expect a leisure customer to remain domestic, and many of them will remain local or regional. We expect rooms at our resorts to be in short supply during prime vacation season, with rates in general above 2019 rates. Our California resorts achieved higher transient rates last summer versus 2019, and our Florida properties are all running ahead of 2019 transient rates with LaPlaya and Naples, as an example, achieving average transient rates $100 to $200 higher than in 2019. Some of the significant improvement at LaPlaya represents the benefits from the dramatic renovation we did at the property a couple of years ago. But some of it is due to the pricing power of high-quality resort properties. Average rates are also benefiting from leisure customers purchasing or buying up to suites and higher-priced view rooms more often than in the past. Many of our leisure focused urban hotels are benefiting from this trend as well. During September and October, we saw the beginnings of a modest recovery in business travel. However, with the rise in the virus' spread, increased government restrictions and the arrival of winter transient business travel slowed. We've seen a little bit of business travel in a few areas: TV and movie production in L.A., consultants and IT-related project travelers in various markets, including Boston and some health care and government travel as well, but it all remains very modest. We don't expect to see any significant pickup in business transient travel until the second half of the year. We think it will be led by travel from small and medium-sized businesses, especially private businesses. We believe major corporate demand will be the last of business transient to pick up, and we believe it will be heavily influenced by the virus first but then dependent upon when those corporations return to the office. We have hosted some group at our properties, but it's primarily related to social events like weddings, sports teams, and media-related to sporting events and government. In the fourth quarter, group accounted for 4% of our total room revenues. This 4% does not include the university student business at both the W Boston and Westin Copley. Bookings and rebookings of weddings into the second half of 2021 and 2022 have been very strong, and we're seeing rebookings of group into the second half of 2021 and all of 2022 as well. We're very encouraged about how well group is shaping up for 2022 at this point. So yes, we've begun to look at our group pace again. While 2022 pace is significantly behind same time last year for 2021, in fact, it's down 21% in room nights. Activity has begun to pick up as meeting planners become more confident there's more clarity and optimism on success against the virus and a lot of business from 2020 and 2021 is being rebooked into 2022. Equally encouraging is that rate is holding as well. Our group rate for 2022 is currently ahead by 1.4% versus pre pandemic same time last year for 2021. And for 2022, it's ahead by over 5% versus same time 2018 for 2019, which was our last normal pre pandemic year. When we look at 2021, we're definitely much more cautious about group and trying to forecast when businesses will move forward and meet in-person again. Our group pace for the second half of 2021 and is down around 32%, with ADR slightly positive, which, of course, is very encouraging. Group rates have generally held up or been rolled forward from previous bookings. And some have even increased if they've been moved from a seasonally lower-rated time of year to a seasonally stronger time of year. We certainly hope group will begin to pick up as the year moves along, and progress continues against the virus. However, we're concerned that businesses will be more cautious about meeting this year, particularly in the third quarter or before Labor Day. And we continue to expect that most major citywides and large groups scheduled for this year will either be canceled or postponed as we move closer to the book to meeting dates. And if they are held, they'll arrive with substantially lower attendance. If, of course, we make more rapid and exhaustive progress against the virus, this sentiment could change rapidly and we believe that's why many groups are waiting until closer to their dates before making their decisions. Strategically, we'll be pursuing leisure very aggressively for this year with the idea that leisure travel is likely to be very strong later this year, and much of this group that's on the books will probably not materialize. And if it does materialize, we'll be in a great position to take advantage of it. In addition, we've been bringing sales resources back this year at our properties as leads and bookings have begun to pick up so we can take advantage of the upcoming recovery in group business whenever it begins. We're focused strategically on 2022, being a very strong recovery year overall. And for group being strong as well due to what we believe is a great deal of pent-up demand and also all of the meetings being rebooked from 2020 and 2021. This means we do not expect significant rate discounting in 2022. Again, this is with the obvious caveat that we get to relatively normal behavior by the end of this year, and it remains relatively normal next year. We believe we're in a great position to take advantage of this recovery in 2022. Our hotels and resorts are in great condition. We've completed major renovations and transformations at well more than half of our properties over just the last few years, 28 of our properties, in fact, and they have significant share to continue to be gained as the recovery takes hold, and we compete against many properties that will have been and will continue to be started of capital. In 2020 alone, we completed redevelopments and major renovations at Westin Gaslamp Quarter, San Diego; Embassy Suites San Diego Downtown, San Diego Mission Bay Resort and its conversion from a Hilton, LaPark Suite hotel in West Hollywood, Viceroy Santa Monica, Chaminade Resort in Santa Cruz, Marker Key West Harbor Resort, Viceroy, Washington, D.C. and its conversion from Kimpton, Mason & Rook and Hotel Zena, Washington, D.C. an Unofficial Z Collection hotel and its conversion from Kimpton Donovan Hotel. We also completed a number of additional upgrades in the portfolio in 2020, including a brand-new at Westin Copley, renovated public areas, meeting space and corridors at the Liberty, a luxury collection hotel in Boston. All new bathrooms, including tub to shower conversions at Hyatt Boston Harbor and a completely new lobby and bar at Harbor Court in San Francisco. We're also redeveloping L'Auberge resort in Del Mar, California as we speak. It's our highest ADR property in the portfolio. And it achieved a $403 average rate in 2019. The redevelopment focus for L'Auberge is to dramatically improve and expand the revenue-generating public areas, meeting and event areas and restaurant and bar activities at the resort. Not only do we expect to achieve a significant increase in ADR but we expect to dramatically increase the other revenues at the property as meetings, events and gatherings return. All of the improvements should be completed next quarter. This resort is a true icon in Del Mar as it sits in the center of this high-end beach town and has done so for 3 decades now. We're also moving forward with a complete renovation of all of the Southernmost resorts rooms, including guest room bathrooms. This very special and popular resort is made up of numerous different buildings with different sized rooms renovated at different times with different designs over the years. The most recent room renovations were completed 10 to 12 years ago. So we're forecasting a $20 to $30 improvement in rate at this 262 room resort. That is our third highest ADR property at over $377 the last 2 years. This rate improvement should deliver a 10% or greater cash yield at stabilization on our $15 million investment. The construction work will start in July during the seasonally slow summer, and it's forecasted to be completed in the fourth quarter before prime season begins. Additional upgrades in our portfolio that we've been moving forward with include upgrades to the lobby, rooms and rooftop pool at both Montrose and Chamberlain in West Hollywood, which are both all suite hotels. A renovation of and a transformation of grafted on sunset in West Hollywood. Which we're going to rebrand as an Unofficial Z Collection hotel upon completion late this year or early next year. Also a complete redevelopment of the golf course and backyard at Skamania Lodge, in the Columbia River Gorge, which will add a spectacular 9 hole short course and an 18 hole putting course to our ZIP lines, aerial venture park and ax throwing venues as we continue the transformation of this conference resort to an experiential adventure resort. And finally, we'll be adding a second and larger pool bar and other amenities and activities at Chaminade Resort as soon as we receive approvals from the county, as we transform this resort into an attractive luxury leisure destination just 45 minutes from Silicon Valley. As it relates to the remaining projects we defer due to the pandemic, we're continuing to complete plans and permitting, and we'll pull the trigger on these projects when we have more clarity on the recovery and progress against the virus. All of these completed redevelopments and transformations and all of the upcoming projects and improvements will provide significant upside for our portfolio over the next few years as the recovery takes hold and rolls forward. And importantly, the vast majority of the dollars for these projects have already been invested. As a result of all of these projects and the fantastic condition of our overall portfolio, we would expect our hotels to outperform their specific markets. Similar to what they did over the years, we were building Pebblebrook in the last cycle's recovery. As we look at the silver lining of potential upside from this crisis, we expect there will be significant opportunities over the next few years to acquire properties in distress due to a large number of cash strapped and over-levered owners, and many properties that will go back to lenders. As you know, our team has been through 2 prior crisis driven opportunistic periods, including 1 that resulted in the creation of Pebblebrook in late 2009 during the tail end of the Great Recession. Following that crisis, we were able, with our conviction to fairly quickly and aggressively assemble a unique portfolio of high-quality hotels and resorts at very attractive prices that also had substantial upside opportunities. Given our ability to operate our properties more efficiently than the vast majority of buyers, the additional cost benefits from the additional economies of scale from Curator, our unique strength in redevelopments and transformations as well as with independent or small brand lifestyle hotels, our vast number of operator relationships and our high-profile and positive reputation in the industry, we believe we'll have significant competitive advantages as opportunities arise over the next few years. We continue to be confident that our team's experience, reputation, foresight, creativity, work ethic and track record combined with our strong corporate liquidity and a fantastic portfolio, will allow us to not only grind through the current challenges but thrive during the recovery in this next up cycle. And with that, we'd now like to move on to your questions. So Melissa, you may proceed with the Q&A.