Zheng Huang
Analyst · Grace Chen from Morgan Stanley. Please ask your question
Thank you, Christian, and thanks to everyone for joining us on the fourth quarter and full year 2018 results discussion. 2018 was another strong year of growth, as we continued to lay the foundation for our long-term development. I would like to start off by thanking our 418.5 million active buyers for their continued trust and support in us. Our top priority has always been serving our users, since we founded the company. The faster growth of our user base and GMV demonstrates the differentiated value our platform brings to them. That being said, their needs are constantly evolving, which motivates us to keep innovating and improving. Let me recap our full year 2018 key results. Our last 12 months GMV increased by 3.3 times to RMB471.6 billion. This was driven by: one, a net increase of about 174 million annual active buyers, which brings our 2018 annual active buyers base to 418.5 million; and two, a near-doubling of annual spending per active buyer to RMB1,127. The increase in annual spending per active buyer was driven by the increase in order frequency per annual active buyer from about 18 orders a year ago to 28 order -- 27 orders as of December 31, 2018 with the rest driven by the increase in average order value. Given the increase in both active buyers and active orders -- and average orders per active buyer, our order volume expanded to 11.1 billion in full year of 2018, up from 4.3 billion a year ago, implying average daily orders of 30.4 million versus 11.8 million a year ago. We view this as an indication of users' growing recognition and satisfaction with what we have worked hard and it served as encouragement for us to keep delivering for our users. Simultaneously, with our growing user scale and rising user engagement, our platform is becoming increasingly attractive to merchants. As a result, our active merchant base grew to 3.6 million merchants as of December 31, 2018, from approximately 1 million as of March 31, 2018. The increase in number of merchants contributed to our full year 2018 revenue growth of 652% year-on-year to RMB13.1 billion, of which majority came from our online marketing services. We first launched our online marketing service in April 2017. Since then, we have continued to roll out different advertising formats to enable merchants to reach out to their targeted users and to enable ourselves to understand our users better. We plan to further attract and incentivize high-quality merchants to offer better SKUs and services to our users. We offer these merchants incentives from time-to-time through different formats. Even though, it might slow down the monetization of the platform in the short run, we believe this effort will benefit our users and hence the platform in the long term. I would like to touch on some of the efforts we have made to satisfy consumers' needs. First, consumers want high-quality and affordable product. Last December, we launched our new brand initiative to enable capable manufacturers to design, manufacture and offer better and more suitable products on our platform. Given the already established user scale and active user interactions we can leverage our understanding of the user's preferences and our demand aggregation capabilities to help these manufacturers decide who to sell to and what to sell and how to sell. As part of the first phase, we carefully selected 20 manufacturing partners out of over 1,000 applications from a variety of industries spanning paper products, kitchenware and electronics to name a few. We have Chongqing Baiya a diaper manufacturer; and Chaozhou Songfa which makes ceramic products. The potential sales volume for our 418.5 million paying users gives these manufacturers the confidence to plan and streamline their manufacturing process, reduce wastage and optimize their distribution layers to offer more tailored and better-quality products to our users at more attractive prices. We can make this happen because China has already developed world-class manufacturing and product design capabilities. As the domestic consumption trend continues to rise, we'll have a great opportunity to help these high-quality manufacturers build their own brands and alleviate the pain points they face to better capture this growth opportunity, namely: one, they have limited direct access to end users at early stage of their brand development, which would impact their brand recognition and credibility; second, they have limited knowledge of what their targeted users want in terms of product features and price range; and third, they have less business visibility to scale and expand their production and inventory. Over the past four years, we have a built a bridge between these capable manufacturers and users to provide anonymized consumer information product preferences and trends and their timely feedback to help their -- help our manufacturers grow their business and build brand recognition directly with our users. As distribution channels and shopping formats change in a shifting media, we believe that new and reputable brands will emerge in China, of which many will evolve and become global brands. Pinduoduo is dedicated to enabling our partners to become a significant driving force of the economy. I would like to share an example from one of our partner manufacturers Jiaweishi. Jiaweishi is one of the world's leading robot vacuum cleaner OEM for many renowned international brands and has accumulated over 70 international patents. They have strong technical and manufacturing capabilities, but have low brand recognition among consumers. In electronics, brand recognition is important, as consumers tend to equate brands with a certain level of quality, and hence, willing to pay a price premium for a more recognized brand as a form of insurance. This will make it difficult for new or less-developed brands to gain traction without a huge long-term commitment to marketing spending. How can we help consumers gain trust with manufacturers or new brands like Jiaweishi and at the same time help these manufacturers or new brands sell their products in a cost-efficient manner? To break through this dilemma we have started working with Jiaweishi as part of our new brand initiative efforts where we help our partners understand the needs of our users and better tailor their products and price range to our platform. One of the innovative methods is transparent manufacturing where we build user trust through production live streaming and greater supply chain traceability. For our close collaboration Jiaweishi to-date has sold over 110,000 robot vacuum cleaners on PDD compared to 900,000 units sold by the biggest robot vacuum cleaner in China in 2018. As a result, manufacturers enjoy better margins while consumers are able to find affordable quality products on our platform. After these early signs of success, we have decided to expand this initiative to over 100 manufacturing partners this year and 1,000 partners hopefully by the year 2020. Our continuous efforts in eliminating layers of distribution and inefficiencies in agriculture products is another example of offering quality products at better prices. I am happy to report that in 2018, we sold more than RMB65 billion agricultural products on our platform, majority of which were directly sold and shifted from farms to end users. To facilitate greater use of our platform by farmers, we worked with over 62,000 new-generation farmers who are Internet-savvy saw the opportunity in urban farming and moved back to their hometown to explore opportunities. With the help from these new-generation farmers, we are developing an algorithm-driven system, taking into consideration the farming environment, volume cycle and user preference and the demand efficient in different regions of China to help farmers better plan in their product production and farming practice. As a result, we have connected more than seven million agricultural households, who are now benefiting from our platform. We've upgraded their supply chain efficiency and increased their household income. At the same time, we enabled approximately 140,000 rural merchants including farmers located in national-level, poverty-stricken counties to sell their agricultural products generating more than RMB16 billion of income for them. Going forward, we are dedicated to continue our efforts to facilitate rural merchants to offer fresher, cheaper and better agriculture produce to our users directly. The above is what we call C2M consumer-to-manufacturer, where we fully run the production sequence. We understand the users' needs first and enabled upstream providers be it farmers, manufacturers, et cetera to produce approximately -- to produce approximate products for our -- appropriate products for our users. This is different from how the county system works, whereby the upstream producers design, manufacture and sell without necessarily being in tune with the changing needs of their targeted users. It results in unnecessary wastage from poor production and inventory planning and impacts the efficiency of industry and society. As a technology-driven company, we strive to first leverage technology to ensure product quality through our stringent merchant and product-screening process. We employ technology including keyword identification, image filtering, tax and video imagery recognition to strengthen the quality of our platform to continue the important fight against the counterfeit and IP infringement. We have enhanced our in-house developer system, which can monitor listings at scale and flag suspicious activities, which our quality control team then follows up on. To further strengthen our capability, we plan to expand the quality control team by another 500 staff this year. We are building out both our technical and human capacity as we know that at our scale we need to have both of these elements coming together to effectively tackle this issue. Over the course of 2018, our efforts to fight counterfeit have resulted in the removal of approximately 150 times more product listings that were requested by the infringement complaints. The number of suspected counterfeit goods removed was four times greater than those removed in 2017. We took down more than 60,000 stores that were selling infringement products. We have also blocked over 30 million links that were suspected were infringing. We collaborated closely with our stakeholders and relevant government agencies to ensure merchants on our platform are compliant with relevant laws and regulations. In 2018, we provided thousands of leads and evidence to regulators related to counterfeit issues. We have now over 1,000 brands working with us to tackle these issues. Tackling counterfeit is an ongoing process and we will continue to work on it in order to offer quality products use -- positive products users want. Second, consumers want a greater variety of products. We have observed that consumers in many underserved parts of China are deprived of products that are available in the first-tier and second-tier cities. Due to the complex and multi-layered offline retail distribution network, many consumers in lower-tier cities only have access to a limited selection of products, which are often of inconsistent quality. E-commerce, with the support of our well-penetrated logistic network can fundamentally help consumers in every part of China have equal access to the same variety and quality products. With this in mind, we recently introduced a new program called brand penetration plan to bring well-recognized brands to the less penetrated areas of China more efficiently. With user's trust and familiarity with our differentiated team purchase model, we can help these brands better reach a broader spectrum of consumers and help them design different marketing strategies to differentiate groups -- to different groups of the users. Since we launched our brand Pavilion last August, the orders for branded products have grown steadily. By expanding the reach of branded goods into the underpenetrated areas, we can help to fulfill our users' need and weed out substandard products or even some counterfeit products that take advantage of the limited access and brand knowledge users have in these less developed parts of China. We are currently working with over 100 brand partners such as Nestle, Vivo, Dettol, Wahaha and Media, to bring them directly to our consumers. Third, consumers want relevant recommendations but at the same time still enjoy the fun of discovery and sharing. These include continued investments in bolstering our technology infrastructure, recommendation algorithms, advertisement platform, and AI capabilities to name a few. Pinduduo has created a differentiated and personalized approach to e-commerce. We are utilizing distributed area networks to tailor recommendations for our users through machine learning. Distributed AI is better suited for handling dynamic scenarios with multiple changing inputs, which may also impact the value of other inputs. To contextualize this, we know that for most of people when shopping, they may not have very firm or precise preferences. We might be looking to buy a new jacket for spring, but you may not have a particularly clear idea of what exactly you want until you see some choices presented to you. If a friend recommend something to you that broadly fits your needs and is at an acceptable price point, your inclination to buy that particular item goes up. Factoring the similarities and the differences in terms of users' interests and needs across different categories and across an expanding network of interconnected users requires a capable AI engine, which can handle this complexity. Our AI engine better understands users' interests and needs and can adapt and present more targeted recommendations. As we add more users to the network and also gain more data points through their increasing interaction with our platform, we can further refine our engine to deliver an even better user experience that keeps up with our users' evolving preferences. Given the importance of this initiative, we are setting up a technology advisory panel that will be led by our independent board member Dr. Qi Lu. Dr. Lu has extensive experience in the AI and technology field. He is the founding CEO of YC China and the Vice Chairman of the Board of Directors of Baidu and has previously -- and was previously Microsoft's Global EVP leading their Applications and Services Group. Together with Dr. Lu and our technology advisory panel, we have to -- we hope to strengthen our technical capabilities. In addition, we'll collaborate with technology research institutions both domestically and overseas to set up joint research efforts to further drive our distributed AI initiatives. To recap, 2018 was a strong year with a robust growth. It was also an eventful year for this four-year old platform. We have learned a lot from our users, partners and peers. The management team has worked hard at delivering our values to our users and are determined to continued efforts. As we step into 2019, we are more confident in our strategies to further cultivate users' trust and affinity for our brand. With that, I will hand the call over to our VP of Finance, Tian to walk through our financial results in the quarter. Tian, please.