Savneet Singh
Analyst · Craig-Hallum. Your line is open
Thanks, Chris, and thanks everyone for joining us to review PAR’s third quarter results. There’s a lot I want to share with all of you today in our prepared remarks. So let’s get started. As a company we delivered strong third -- we delivered a strong third quarter, reported total Q3 revenues of $77.9 million, a 42% increase from one year ago. This revenue was motivated across all business lines and specifically around our software recurring revenues resulting in $82.5 million of Live ARR at quarter end and year-over-year growth of 35% when compared to Q3 last year, which includes Punchh performance from Q3 2020. This increase was driven by 46% growth in ARR by Punchh and 29% from Brink from Q3 last year. But very encouraging is that Contracted ARR now totals approximately $97 million as of September 30th. Our strong results this quarter were driven by a high level of execution across the business and continued demand for PAR’s Unified Commerce Cloud Platform. We have established strong momentum and have continued to build on that throughout 2021. In Q3 we activated 1,739 new Brink sites, a single quarter record for Par. On a net basis after churn brings active store count now total nearly 14,900, a 35% increase from one year ago. Brink’s bookings totaled 780 stores in the quarter as we manage supply chain issues plaguing the industry today. We expect for this rebounding Q4 and ARR growth to continue to accelerate sequentially as well. In Q3, we were successful in activating some of our oldest backlog, many of whom were legacy PAR’s customers with modestly brought down ARPU across our network customers was offset by very strong activations. We expect these impacts to balance out next quarter as new customers are signed at higher subscription rates. Now turning to Punchh, we continue to outperform with Punchh and added more than 4,500 Live sites in the quarter that now total more than 52,900, a 54% increase in the last 12 months. We signed 14 new customer logos in Q3 that include over 3,000 stores and went live with Jack in the Box and their network of restaurants. New mobile experience and pickup products are seeing traction from customers and I also want to reiterate that we are beginning to see momentum within the C store segment as the industry seeks out a more robust loyalty solution. We added six important new integration partners in quarter and our business outlook and pipeline remained very strong. Data Central added 168 stores in Q3 and we are beginning to see renewed interest in our leading back office application. Active sites now total almost 6,200 and ARRs at $9.1 million at the end of the quarter. Our PAR Payment Services pipeline grew significantly in the quarter and we expect to announce new wins in our next quarterly call. We see Payments Excess broadly in Brink, Punchh and non-existing PAR customers. Our Product and Hardware business -- our Product Hardware business continues to perform well in difficult and challenge environment. Product revenues in the quarter continue to strengthen year-over-year improve sequentially as well. Product sales were recorded at $30.3 million in this recently ended quarter, a 48% increase. The capital purchase environment for restaurants is always tricky and that has been even more so with the pandemic and the global supply chain difficulty thrust upon several end markets. As I mentioned last quarter, we are not immune to these challenges around supply chain and we have experienced some margin impact with the cost associated with the current realities, include the dramatic growth in shipping charges. We are taking direct steps to mitigate these issues including price increases and other actions already reported -- and already reported product margin improvements in Q3, which I expect to continue in Q4. Regarding the supply chain, specifically, we will continue to diligently manage our partners and vendors throughout any shortages, price inflation and increase in freight charges. Now to briefly report on our Government business. In the quarter, we reported revenues of $18 million, a 3% increase when compared to Q3 last year. Last week, we announced the largest award in our company history by ADEX. The U.S. Air Force Research Laboratory Information Directorate awarded the similar award of $490.4 million IDIQ contract for counter small unmanned aircraft system work on software hardware and technical documentation. This award has a contract term of six years and an additional two-year period of order perform -- of two-year order of performance beyond the original six years. We will recognize revenue as task orders are assigned and but we are seeing immediate impact upon contract backlog that grew to $192 million at the end of Q3, a meaningful $51 million increase from three months ago. We are gratified by the confidence the Air Force has shown in PAR with this award and we have always prided ourselves on the critical role we play in supporting our operational customers and the requirements. Let me now talk a bit about where we see things going forward for the business -- from a business perspective. Last week, we spent time meeting with dozens of customers and partners. I love hearing directly from our customers and users which we will -- which we call our voice of the customer sessions, because it helps us to validate and sharpen our strategic plan, as well as providing the PAR team with direct feedback on the trends and issues our customers are seeing today. The foundational belief of our thesis is built on the idea of creating a Unified Commerce Platform, one that delivers power back into the hands of the restaurant. Today, we see many restaurant tech companies winning at the expense of restaurants rather than in service to them. We believe technology should be built to serve operators and their end customers. But today, in our industry, it’s become extractive. The challenge is rooted not in something dubious, but from a structural flaw in the restaurant technology stack, the absence of an integrated platform. Dozens of disparate applications are being cobbled together in the hope of building a simple and beautiful experience. But unfortunately, that premise has challenged the experience of operators and their customers experience is suboptimal. As a result, the job of the restaurant CEO -- CIO today has become one of getting dozens of different products to work seamlessly, rather than focusing on growing market share and delivering differentiated guests experiences. What is perhaps worse is that all the operational customer data insights that might otherwise be available to brands is being trapped in the silos of these disparate applications. This is a problem PAR is working to solve and the greatest opportunity for our clients. We are moving from a world of bodies to bits. Historically, every challenge of a restaurant was solved by the addition of more labor. If you have too many cars and your drive thru lane, you send out a line buster. If you have too many orders, you add a line chef, too any quality issues, you add a spot checker, every challenge could be solved with more bodies. But in a world where restaurants are expected to not only deliver great in-store experiences and also deliver Amazon like digital experiences off-premise, the model of running multiple platforms breaks down. Enterprise restaurants need a truly unified platform to make this work and this is what we are building PAR. One that natively brings all transactions in-store and off-premise along with all customer data into a unified open cloud platform with enterprise scale. Our goal is to be the foundational technologies that provides our customers the organizations we are built to serve with the ability to fill their own technology destinies and to build differentiation and competitive advantage through unique experiences. Such technologies remain open to working with other vendors and allow our clients to choose which features to turn on and off to build their own op proprietary capabilities and to manage and support their own limitations. With the exception of decision, our new CPTO, Raju Malhotra is driving this platform vision and have immense confidence in his abilities to deliver on transforming PAR, Punchh and Data Central. Alongside this internal development is a highly focused M&A program nearing in a couple key gaps we are looking to fulfill in short order, as witnessed by our recent capital race. While all markets are competitive, PAR occupies a very unique place. We serve as customer a customer base, above the size of our most of the venture capitalist flowing into restaurant technology. On a daily basis, we compete against more traditional competitors from those that are still building on-premise to those who believe that a platform is the equivalent of a bundled solution. Our ability to grow in this market is completely supply driven, not demand. Our ability to grow at current level is almost -- our ability to grow at current levels is driven by store count. Today we are around 15,000 stores, have a TAM that’s almost 3x the size, yet our ability to grow higher rates will be driven by the deployment of new products. This is the next leg of our transformation and our major focus in 2022. In closing, I’d like to thank the entire PAR team for their contributions. At PAR, we live by four values; one, speed, we like to say, we look for those who don’t wait for the elevator; two, ownership, we look for those that are owners not renters at PAR, people who treat part like their own car and not a rental car; three, focus, we always try to remember the 80/20 wins; and four is winning together, this is the belief that all stakeholders of PAR must win, our team, our customers, our suppliers, our community and our shareholders. We take these values seriously and every day we work hard to develop and hire on these values so that we can deliver for all stakeholders. With that, I’d like to hand it off to Bryan who will review our financial performance in greater detail. Bryan?