Mark Barrenechea
Analyst · Barclays
Thank you, Harry. Good afternoon to everyone, and thank you for joining today's call. There are a variety of key topics I'd like to discuss today, our strategy, including the momentum of our cloud business and how the intelligent edge is going to play a larger role for OpenText. Second, Carbonite and our road map ahead. I'd like to discuss today our strong Q2 results, our go-to-market opportunity and partner strategy, the general M&A environment as we see it. And we introduced a guiding principle of durable in September of 2019. I plan to spend some time on that today in the OpenText's operating model and lastly, our financial outlook, both short and longer term. Let me jump right in and speak to the strategy, the cloud and what I call the intelligent edge. We have successfully transformed into a modern cloud company, servicing the information needs of the world's largest enterprises and governments. And with Carbonite, we will bring the cloud and information management to customers of all sizes. From 0 cloud revenue in 2012 to today, our cloud business has grown at 30% CAGR. And the OpenText cloud is on track to be the largest business segment in fiscal '21, approaching 3 extra license business and larger than our maintenance business. We have built a cloud business and delivered incredible growth while expanding license, expanding maintenance, expanding adjusted EBITDA and expanding cash flows. Our guide was to find new revenue dollars, not substitute an existing dollar or another one. This highlights our culture, the OpenText way and the OpenText business system. We now have 3 primary cloud businesses of scale and significant total growth opportunities within each: business network, content services and cyber resilience. The business network. We have 1 of the world's largest and most-advanced business networks. The business is benefiting from the structural changes in global trade, increased and changing tariffs, privacy, compliance and ethical trade. Secular trends are not likely to change anytime soon. Content services. We're in a data economy. You can't create an information advantage unless you have all the right data in the right place at the right time, in the same business context and always keep it up to date. Our content services business is benefiting from the move to digitize, standardize and centralize information from all sources, human and machine, structured and unstructured, to create a sustainable information advantage. We are the market and innovation leader in content services, both in the cloud and off cloud. Cyber resilience. We're also in a distributed nomadic data economy with data generated from billions of humans at endpoints, inside and outside their organizations, including suppliers, partners, customers and contractors. This environment creates significant challenges for corporate security officers to protect their environments. Carbonite security. Now the Carbonite security cloud enables us to offer holistic security solutions to enterprise customers and all of the endpoints that touch their network, including small, medium businesses and professional consumers. We continue to drive rapid innovation across all of our cloud platforms. The upcoming release of Cloud Edition is an important waypoint on that journey. With 20.2, we have more of a SaaS, we have more SaaS services, and customers will never have to upgrade again. Our cloud business has never been stronger, and partners and customers, alike, are recognizing our leadership position. We connected with thousands of customers and prospects in our recent 24-city cloud tour. The shift in the cloud has profound long-term business impacts that enables us to simplify our go-to-market, improve sales productivity, drive speed to market and increase responsiveness to real-time changing customer needs. The net effect is higher customer renewal rates and satisfaction and increasing annual renewal rates or ARR, annual recurring revenue, ARR, and increasing the predictability of the business. To reinforce this shift, check out our new homepage on www.opentext.com. You'll see 4 simple tiles now on our homepage. Log on to the OpenText cloud. I encourage you to click on it and see the 15 SaaS services. We have live off opentext.com. Second tile, get support; third tile, the developer; and fourth, contact us. So it's not just about the cloud. It is also about the edge, the intelligent edge. Some estimates speak to 1 trillion endpoints over the next 10 years by 2030, including all vehicles, machinery, engines, brake systems, medical devices, wearables, smart cellphones, laptops, tablets, robots and more. The edges define the shape of the cloud. It defines where human innovate, work and play. It defines the expanding role machines will have in our society. With Carbonite, OpenText can uniquely offer cloud and edge solutions for intelligent, connected and secure Information management. Let me give you a big number, 100 million. OpenText software is now running on 100 million endpoints by our estimates. This is opportunity in its purest form. And as I like to say, it's your edge, own it. We'll also see the benefits of this scale, and we have a clear path to drive our cloud business. We expect cloud margins to expand from the high 50s into the mid-60s, supporting our fiscal year '22 aspirations. Finally, I think it's important to recognize that we have given our customers choice on how they want to do business with us in the cloud and off cloud. We have successfully grown our cloud business without sacrificing our license revenues or margins. Let me turn to Carbonite. I'm pleased to announce that we completed the acquisition of Carbonite on December 24. I welcome our new employees, customers and partners to OpenText. Carbonite is a leading provider of cloud-based subscription backup, disaster recovery, endpoint security and threat intelligence. Combining Carbonite's data protection, backup and document retention, endpoint protection and threat intelligence solutions and our gold standard EnCase products will provide a comprehensive cyber resilience solution for customers that we believe is unmatched in the industry. That's why we use the term, cyber resilience. The acquisition is our most significant since the purchase of Dell EMC of its Enterprise Content division, including Documentum and significantly enhances OpenText business mix and predictability. It's strategic on multiple vectors, and I'd like to walk through them today. First, Carbonite brings us leadership in the third pillar, the large and growing cyber resilience market, complementing our leadership positions in content services and business network. Second, it is expected to increase the annualized run rate of our cloud subscription businesses significantly and improve the future of predictability, rather, of our revenue stream. Third, Carbonite brings 16,000 new channel partners to OpenText and a new route to market that complements our strong enterprise sales capabilities. With Carbonite, we can now deliver world-class information management solution to customers of all shapes and sizes. Fourth, we evolved from EIM to IM, from enterprise information management to information management, expanding our vision of products to, again, all size customers from the largest enterprises, governments, midsized companies, small companies and professional consumers. And to round out our strategic rationale, the cloud opportunity is, of course, massive, and I've called it a once in 20-year opportunity, but equally important is the edge of the cloud. We work and innovate on endpoints on the edge of the cloud. The edge is mobile, expanding, smart and very personal. The OpenText opportunity just got larger by embracing the edge. Let me also spend a few moments on the top 4 long-term growth opportunities for Carbonite. First, it is pretty straightforward. Expand the MSP and RMM channels and increase our reach. Second, unlock the OEM opportunity with BrightCloud. If you're not familiar with this service, please check out www.brightcloud.com or simply got opentext.com and put down the log on the cloud button to look at BrightCloud. It is a great solution that authenticates every URL that it processes. Third, expand the Carbonite opportunity within the OpenText enterprise via what I call file Integrity. Carbonite can provide endpoint data protection as well as ensure the authenticity and integrity of every file, which flows through content services in our business network. And fourth, bring Carbonite into Europe via OpenText scale. We'll be focusing on these top 4 value plays, among others, to pursue long-term growth opportunities. Let me turn to our Q2 results. This is our 20th consecutive quarter of year-over-year total revenue growth. It is also our 20th consecutive quarter of year-over-year cloud revenue growth. Our talent and leadership are world-class. They delivered exceptional Q2 results in a volatile selling environment. Let me walk through our results, and all my remarks are in constant currency and with year-over-year comparison. We had record total revenue of $782 million, up 6.3%; record ARR of $571 million, up 7.8%, the 73% of total revenue; cloud, up 14%; license, up 6%; CS, up 3%.; NPS, down slightly at 3%. We had positive organic growth within the quarter; adjusted EBITDA dollars of $323 million, up 5%; and an adjusted EBITDA margin of 41.4%. License margin of 98%. Cloud margin of 58%. CS margin of 91%. NPS margin of 24%. Adjusted EPS of $0.86, up 7.5%. Operating cash flows of $207 million, up 9.6%. Ending cash flow of $675 million. The net debt-to-adjusted EBITDA ratio of 2.3x. Off-cloud renewal rates were strong in the low 90s. Cloud renewal rates were in the mid- to high 90s. We had 45 new-managed service customers, including HSBC, Archer Daniels Midland and Wells Fargo. Let me touch on some customer wins within the quarter. The first, the Netherlands Ministry of Economic Affairs and Climate Policy is the ministry that oversees national policies, including commercial, international and industrial trade, investment policy as well as all energy, renewable strategy, climate change and environmental policies. The ministry selected OpenText Information management solutions to digitize and automate government processes across multiple departments through a single platform in the cloud, enabling them to accelerate renewable energy and policies to support a stronger climate. I'd also like to highlight a second win, the German Ministry of Justice Rhineland-Palatinate together with 3 other state judicial administration selecting OpenText intelligent capture to digitize up to 100 million pages of incoming documents in 1,000 workplaces as part of the introduction of electronic court records to accelerate the delivery of fair and just decisions. These are just a couple of highlights. Full customer wins can be seen in our investor deck. I've talked a little bit about go-to-market, our go-to-market and partners. Partners are a force multiplier. We are a partner-oriented company with a long history of success with best-in-class companies such as SAP, Salesforce, Microsoft, Global System Implementers and many more. Some of these relationships are a decade strong. In early 2019, we announced a partnership with Google. We expanded that relationship over the summer, have begun to see meaningful traction in the marketplace. We have a talent culture to make partners successful, and we'll continue this track record of successful Carbonite. Let me spend a moment on this. Craig Stillwell has joined OpenText's leadership team as Executive Vice President of SMB and Consumer from Carbonite, where he was the Chief Revenue Officer, and Craig will report to me directly. Craig brings decades of experience in partner and commercial sales, most notably from Citrix. One of the keys to Carbonite success is the ability to deliver a high-value product at low incremental cost through their cloud platform to 300,000 SMB customers. We see significant opportunity to enhance the breadth and depth of their products, improve profitability and expand geographically beyond the company's predominantly U.S. market. I talked about this as one of the value plays we'll pursue. Ted Harrison, of course, will continue to lead our enterprise sales business, reporting to me, targeting the Global 10,000, which includes the 10,000 largest organizations, governments and companies in the world. We remain committed to doubling our G10K coverage from 40% to 80% in the next 3 years through both direct sales and partnerships. Let me emphasize from our Investor Day, any margin gains above 40% will be reinvested to drive sales growth across enterprise and SMB. We recently added a new global account management organization, for example, within the enterprise to provide laser focus on our top enterprise customers. One enterprise team can focus on the enterprise customers' Carbonite SMB and consumer channel and focus on SMB and the consumer as we leverage these new routes to market. We now have complete go-to-market coverage. The more we can connect a customer to an OpenText product, the more we win. Let me transition a little bit to the M&A environment. Before we touch on the wider M&A environment, I'd like to point you to the strong liquidity and balance sheet slide and the Q2 FY '20 financial and business results presentation on our website. Our strong cash flows enabled us to rapidly pay down debt incurred by the Documentum acquisition, and we expect to repeat this with Carbonite to reduce our net leverage ratio from 2.3x today to less than 2x within the next 4 to 5 quarters. Now for the M&A environment, now we see an extended market period of modest global growth, low cost of capital in a volatile macro environment due to geopolitical and trade disruption. In times such as these, companies tend to shed assets. This creates an opportunity for patient and strategic acquirers like OpenText. Carbonite represents our 9th cloud acquisition, including EasyLink, GXS, Recommind, ANX, Covisint, Hightail, Catalyst and Liaison. We have a proven track record of success. We remain committed to acquiring value-based assets and unlocking value using the OpenText business system. It is this discipline that has enabled us to acquire 9 cloud companies at value prices and deliver high teens ROIC. Our primary focus is on the successful accretive integration of Carbonite, and getting it on our target model by the end of fiscal '21 or sooner. At the same time, we still have an active pipeline of opportunities we are evaluating. We'll continue to be an opportunistic, strategic acquirer, while we build out our information management platform. I'd like to turn to and emphasize the word durable from our Investor Day in September, the durability of the OpenText operating model and our financial outlook, both short and long term. As I spoke earlier about 20 consecutive quarters of year-over-year total growth, 20 consecutive quarters of year-over-year cloud revenue growth, our annual recurring revenues now represent 96% of total revenue, up from 65% from a few years ago and expanding. Our customer support renewals are in excess of 90%, and our cloud renewal rates are in the mid- to high 90s. Our trailing 12-month operating cash flow is $860 million, and Carbonite will further the predictability of our business. This is the definition of durable. Let me get on to the macro on our quarterly factors. We are expecting -- against our quarterly factors, we're expecting low double-digit revenue growth in Q3 fiscal '20 on a year-over-year basis. This includes Carbonite and FX. Non-GAAP total operating expenses to be approximately 30% higher in Q3 fiscal '20 on a sequential basis than Q2 fiscal '20 of $286.1 million. And Q3 fiscal '20 adjusted EBITDA dollars to be flat to slightly up on a year-over-year basis. You'll see all these items presented in the quarterly factors section of our investor materials. We view our business annually. For the full fiscal year '20, inclusive of Carbonite and FX, let me update you on our business targets. Expect $195 million to $200 million of new Carbonite revenues for the second half of fiscal '20. And this is after PPA or purchase price adjustments and any typical disruption factor as we integrate the business. Year-over-year license growth in the low mid-single digit. Year-over-year cloud growth in the low to mid-20%. Customer support, constant to low single-digit growth. Professional services, constant dollars year-over-year and margin expansion, positive organic growth, positive OCF growth, year-over-year increase in adjusted EBITDA dollars, year-over-year increase in adjusted EPS, and Carbonite will be accretive to adjusted EPS this fiscal year. And I'm pleased to confirm that we're on track to meet our fiscal '22 aspirations of adjusted EBITDA and OCF, that's 38% to 40% adjusted EBITDA and $1 billion to $1.1 billion of operating cash flow. As a reminder, and as previously you had highlighted, we plan to discuss any fiscal '21 target once we complete fiscal '20. And conjunctive with that, we'll communicate our annual dividend approach now aligned to our fiscal year. Turning to the changing global macro environment and our quarterly factors, we have highlighted a few areas in our investor presentation that have the potential to impact customer spending environment. Global recession concerns, trade and tariff floors, Europe and U.S. manufacturing slowdown, the coronavirus as well as the Gulf nations and the pending Brexit. While we have not seen any material impact to our business due to macro-related factors, and our business in China is de minimis, we all read the same newspapers, remain mindful of global events. Despite the macro environment, we remain confident and ready for any economic environment with our durable business model will point to capitalize on the structural shifts in global trade. U.S. dollar remain strong compared to other currencies, and this has caused a short-term FX revenue headwind. In Q2 fiscal '20, the FX revenue impact was a negative $10.2 million, and we continue to expect the total FX revenue impact of negative $35 million to our revenues in fiscal '20. As a reminder, over 50% of our revenue and profits are in the U.S., and Carbonite's revenues are U.S.-centric. And in the investor materials, you'll see 58% of total revenues are from the America. On the earnings front, OpenText continues to utilize balanced and natural hedging and our cost structure that reduces FX volatility in earnings. Let me summarize. In summary, I want to reinforce that the company is focused and ready for all scenarios. The continued adoption of hybrid cloud by our enterprise customers are gaining share with our upcoming cloud additions. Winning the cyber resilience in the SMB consumer markets, widening our aperture to include the intelligent edge. We're well positioned to capture our existing information management share, both in the United States and globally. And we are the market leader in content services and business networks and a rising leader in cybersecurity. We are a patient and disciplined strategic acquirer. OpenText is part of a new generation of cloud companies inventing the future of business, and we have a once in a 20-year opportunity to help our customers migrate to the cloud, reinvent their business processes and provide secure and resilient platforms from endpoints through to identity. I'll end my prepared remarks here. And with that, it's my pleasure to turn the call over to Madhu Ranganathan, OpenText's Chief Financial Officer. Madhu?