Craig Smiddy
Analyst · Raymond James. Please go ahead
Okay. So as the results Karl covered, demonstrate our strategic diversification between our Title Insurance business and our General Insurance business, works very well for us. The uncorrelated nature of these two businesses helped produce steadier earnings for ORI overall, which is underscored by some of the figures Karl referenced. I'll reiterate a few of those but 95.1% composite ratio, the 10.8% return on equity, the 16% increase in book value per share, and including dividends a total return on book value of 26%, all for the 2019 year.So specific to the General Insurance Group as the release indicates, and as we’ve shown in the financial supplement, the Group saw mid single-digit growth quarter-to-quarter and year-over-year in both net premiums earned and in total operating revenues. Quarter-over-quarter operating income was relatively flat, while year-over-year operating income was up 1.7%.Net premiums earned in commercial auto rose by 6% year-over-year. And this mostly reflects the positive effect of the rate increases that we've been achieving in this line that currently stand in the high teens for the 2019 year. However, premiums have been somewhat offset by a decline in the exposure base due to lower U.S. freight shipments in 2019 compared to 2018.As can be seen in the financial supplement, workers’ compensation experienced a 1.9% drop in net premiums earned year-over-year and this is mostly resulting from rate decreases. And for 2019 those are the low single-digits and those rate decreases correspond with lower claim frequency trends that we’ve seen in the past several years.Quarter-over-quarter the Group's overall composite ratio rose slightly to 98.8% from 98.5%, while year-over-year it stands at 97.5% for 2019 compared to 97.2% for 2018. The Group's fourth quarter expense ratio came in at 25.8%, while the full year 2019 expense ratio came in at 25.7%, up from 25% in 2018. This higher expense ratio in 2019 is largely due to differences in the mix of business. For example, workers’ compensation writings as we just spoke about are less than they were and that typically comes with a lower commission rate. So that's what we mean by differences due to mix of business.Turning to claim ratios, our fourth quarter commercial auto claim ratio came in at an elevated 91.3% with the year-over-year ratio coming in at 84%. The systemic increases in claim severity trend in the U.S. commercial auto line continue. These are from the same underlying causes that we’ve spoken about now for several quarters and we will continue to respond through rate increases, risk selection accompanied with better levels of technology to help us in that risk selection and we will continue to perfect this until such time we see this claim ratio come back in the line with our target, which remains in the low 70s.Turning to workers’ compensation, the fourth quarter claim ratio declined to 57.4% from 67.5% quarter-over-quarter and year-over-year this claim ratio declined from 70.7% in 2018 to 63.2% in 2019. And obviously, we remain very pleased with this improving result in workers’ compensation. General liability experienced an elevated claim ratio quarter-over-quarter and year-over-year. But as is the case, we have said in the past, we write less premium in this line of coverage, so results tend to be more lumpy or volatile quarter-to-quarter and year-to-year.For commercial auto workers’ comp and GL combined, given that we typically provide these coverages together to an account, the quarter-over-quarter claim ratio increased by 2.2 percentage points, while year-over-year this claim ratio held relatively steady. Still looking at the financial supplement, we note that financial indemnity claim ratio quarter-over-quarter and year-over-year dropped significantly, coming back in the line with our targets and we think this improvement reflects actions that we’ve taken to address the higher incident of guaranteed asset protection, GAP claims as well as the higher incidence of D&O claims that we experienced over last few years. And as we spoke about in prior quarters, we were taking some fairly aggressive actions in those regards.All the claim ratios we report, of course, we are inclusive of favorable and unfavorable development. And in the latest quarter we saw unfavorable development of 2.9 percentage points, mostly resulting from commercial auto, while year-to-date the development was unfavorable by 0.4 percentage points.So again, speaking for the General Insurance Group, we continually seek to selectively grow our business, make investments to sustain long-term growth and profitability, while proactively responding to loss trends that we're seeing.Underwriting profitability remains paramount and there's a keen focus on improving our claim ratios, particularly our commercial auto claim ratio.So, on this note, I'll turn the discussion over to you Rande for comments on ORI Title Insurance Group.