Dexter Goei
Analyst · MoffetNathanson
Thanks, Nick, and hello, everyone. Before we begin, I once again want to thank -- to take the opportunity to thank the Altice USA team. I'm very proud of the ongoing commitment displayed by our employees in navigating this uniquely difficult time, and we delivered another great quarter together. Starting with a summary on Slide 3. Total revenue was flat year-over-year due to the adjustments for anticipated 9 months of regional sports network credits. If not for this revenue adjustment, we would have grown 3% in Q3. I'll come back to this in a moment. Separately, this quarter, our business was impacted by Hurricane Isaias in the New York Tristate area and Hurricane Laura, which mostly hit Louisiana and the Gulf Coast. We mainly saw disruptions from down power lines and damaged cable strands interrupting service for some of our customers for which we have issued customer credits. Further adjusting revenue for these storm credits, underlying revenue growth would have been a strong 3.7% in the third quarter, a significant acceleration from growth in the first half of the year. Our revenue outperformance was driven by broadband revenue growth of 15.6% year-over-year. We saw strong demand for our broadband services with net additions of 26,000, even with the storm disruptions or 32,000 adjusted for storms. Our acquisition of Service Electric, which closed in July, contributed in another 30,000 additional customers in the quarter. Contributing to this growth was our successful completion of the 1-gig rollout of Optimum, making 1 gig service available across the entire New York Tristate area. In Business Services, we continue to see resilience amongst both our SMB and Lightpath enterprise customers. In news and advertising, we had a strong recovery, helped by political revenue and improved local advertising. Our strong performance led to an acceleration in adjusted EBITDA growth to 5.5% year-over-year or 6.3% year-over-year, ex-mobile, and up to 7.7% further adjusting for the storm's impact. Our free cash flow of $458 million was up 176% year-over-year, helping us deliver $1.46 billion in free cash flow year-to-date, which is already well ahead of the $1.2 billion generated for the full year 2019. We continue to take advantage of the attractive valuation in our share price, completing approximately $450 million in share repurchases in Q3, totaling just over $1.8 billion year-to-date through the third quarter. We have raised our target guidance to $2 billion or higher share repurchase for the full year from $1.7 billion previously. On the outlook, more broadly, we continue to expect revenue and adjusted EBITDA growth this year. We maintain our CapEx guide of less than $1.3 billion and target year-end net leverage of 4.5 to 5x. To wrap up the summary, I want to say we remain incredibly optimistic about the strength of our core business, and we continue to focus on opportunities to drive value for shareholders. Turning to Slide 4, you could see our underlying revenue growth remains strong in this environment, demonstrating the defensiveness of our business. Total revenue was flat at minus 0.2% year-over-year. The RSN revenue credits of $79 million booked this quarter represents an estimate of what we expect to refund to customers when we realize rebates from the RSNs due to fewer games being delivered year-to-date because of Major League Baseball decision to shorten the season. These RSN credits did not impact reported EBITDA nor cash flow since we will have a corresponding reduction in programming costs. In Q4, we anticipate further RSN credits to reflect the corresponding impact on the last 3 months of the year, which we expect to be approximately 1/3 of the amount we recorded in Q3. And the Q3 number, again, was a year-to-date number for the entire year. Excluding these RSN credits, we achieved 3% total revenue growth in the third quarter. Further excluding the impact of storm credits, which totaled about $16 million this quarter, total revenue growth would have been 3.7%. Residential revenue declined 1.6% year-over-year, including the RSN credits, but would have grown 2.3% adjusted for that or 3% further adjusted for the storm credit. Business services grew at 1.3% year-over-year, but would have grown 1.8% adjusting for the RSN credits and 2.4% further adjusted for the storm credits. We are also extremely pleased with the recovery in News and Advertising, where revenue grew 5.2% year-over-year. All in all, we are very pleased with the results, and we continue to believe that our businesses are well positioned in this environment. Turning to Slide 5. We once again delivered strong subscriber results. Altice USA added 8,000 unique residential customers in the quarter, including 26,000 residential broadband customers compared to a year ago when we reported flat unique customers and 15,000 residential broadband additions. The storms had a negative impact of about 6,000 subscribers. So in the absence of these storms, we would have grown customer relationships by 14,000, with over 32,000 broadband net adds. The impact of Hurricane Delta, in October, which hit Louisiana area right after Hurricane Laura, is likely to have similar customer impact in Q4, given the severity of the damage in the region of Delta compounding on Laura. Note that these figures exclude Service Electric, which added another 34,000 customers to our base, including 30,000 broadband customers in the quarter. The adjusted subscriber results shown here exclude customers who would have otherwise been disconnected in adherence with our normal disconnect policy of greater than 90 days in the absence of the FCC Pledge and New Jersey Executive Order. Making these adjustments, we still would have reported 5,000 customer relationship net adds and 23,000 broadband net adds. We continue to benefit from increased market share gains, including from DSL and mobile-only households. In summary, we feel extremely good about the underlying momentum in our customer growth metrics. Slide 6 provides a more detailed breakdown of the bridge between our reported and adjusted customer metrics. We have been really pleased with our progress in retaining Pledge customers. And as of the end of Q3, we only had a small number of customers remaining on the Pledge. Recall that last quarter, we had about 10,000 customers on the Pledge who are past due on their payment by greater than 90 days. We are now below 3,000 as we had success in various retention initiatives implemented to retain the customers and begin receiving payments again. On video, we saw an accelerated pace of disconnect compared to the prior year. This was mostly due to lower gross add video attachments as well as disconnecting the video products for some of our customers associated with the Pledge and the New Jersey Executive Order as we work through our various retention programs. Turning to Slide 7. We continue to see our network performing very well, even with heavier usage during the pandemic. Our broadband speed upgrades remain elevated, up 45% year-over-year. Average monthly data usage per customer was up 44% year-over-year, averaging approximately 420 gigabytes per customer per month in Q3. And our broadband-only customers use nearly 530 gigabytes of data per month. 29% of our gross additions took 1 gigabit broadband speeds in areas where it was available, up from 24% in the second quarter, and we remain very optimistic about the 1-gig opportunity. And following the commercial launch of our fiber double and triple offering, I'm pleased to say our fiber sell-in rates, a portion of gross additions taking fiber-to-the-home in areas where it's available, is already at 44%, up from 28% in Q2 2020, ending the quarter with just over 16,000 customers and representing an enormous growth and cost-saving opportunity. Additionally, 60% of our fiber gross adds are taking the 1-gig product, which is the higher proportion of customers taking the 1 gig on our HFC plan, representing a great monetization opportunity. To summarize, we're very pleased with our network performance, and we remain focused on continuously monitoring and upgrading our network to support demand. Turning to Slide 8. We are pleased to announce that we completed our 1 gig rollout this quarter with 1 gig services now available across 100% of the Optimum footprint. We more than doubled 1 gig availability year-over-year to 92% of our consolidated Altice USA footprint, up from 76% at the end of the second quarter. Our 1-gig customer penetration increased to 5.7% in Q3, up from 3.7% in Q2, and we continue to see a lot of room to drive penetration, upselling customers to higher speed tiers. Increasing 1 gig availability across the rest of Optimum's footprint through the rest of 2020 increases our broadband opportunity to continue to upsell to higher speeds. Our average download speeds continued to increase to 262 megabits. But about 60% of our base today still only have internet speeds of 200 megabits or lower, representing a meaningful opportunity for us to continue to deliver faster speeds to customers. Turning to Slide 9. We wanted to remind you once more of our long-term network strategy. We are focused on upgrading our existing networks, new build edge-outs and pursuing additional footprint expansion opportunities. In addition to completing our 1-gig DOCSIS 3.1 upgraded cost for Optimum footprint, we have now passed over 900,000 home staff today ready for service for FTTH. And we're targeting upgrading the entire Optimum footprint, which totals about 5 million homes passed, to further improve the customer experience, significantly reduce costs longer term and drive revenue growth as we upsell. In Suddenlink, about 80% of our homes are 1-gig enabled over HFC, but that means we have a sizable upgrade opportunity remaining with approximately 400,000 homes, which can be upgraded for 1 gig capacity, cost effectively and further increase our penetration from approximately 30% today on those 400,000 homes. Our network edge-out strategy is focused primarily in our Suddenlink footprint, where we have seen extremely strong traction in capturing market share as soon as we roll out new-build. On average, we reached about 40% penetration within 12 months of a new-build, a remarkable result that gives us a lot of optimism and comfort in our strategy. We are currently adding 150,000-plus homes passed annually and are focused on increasing the level of new-build activity going forward, which will help drive future customer and revenue growth. Finally, an additional footprint expansion opportunities beyond Edge-Outs, we complete our purchase of Service Electric, which added another 70,000 homes passed to our footprint. As I've shared before, we continue to look for other cable M&A opportunities to expand. We have also filed for the upcoming FCC RDOF auction, which starts this week, where we look for opportunities to invest in network builds in rural areas with partial subsidy by government, should the return on investment be attractive. Turning to our mobile business on Slide 10. We launched flexible data plans this quarter, offering our consumers the flexibility to choose any of our 3 very affordable tiered data plans at 1 gig for $12; 3 gigs for $20; or unlimited at $40 per month. Our mix and match capability will accommodate customers and families with all types of data usage needs. We added 18,000 mobile net additions for the third quarter, ending the quarter with 162,000 lines. Our momentum remains slowed by retail store closures due to the pandemic, with nearly half of our stores still closed, but we have managed to reach 3.5% penetration as a percentage of our total unique residential customer base. We remain focused on improving customer experience and broadening our product offerings, with the continued expansion of our handset lineup and launching our 5G service. We continue to see an early indication of churn reduction in mobile during stay-at-home and remain excited about the opportunity for further churn reduction from bundling with our cable offering. On Slide 11, turning to Business Services, we saw resilience in recovery in both our SMB and Lightpath businesses. Total Business Services revenue grew 1.3% or 1.8% adjusted for $2 million in RSN credits and 2.4% if we further adjust for the storm credits. Lightpath grew 2.6% and SMB and other grew 0.8% year-over-year. At Lightpath, we continue to see increased sales and customer engagement to the education, health care and government verticals and a benefit from shorter sales cycles during the work-from-home. We also launched our SD-WAN products suite, which helped contribute nearly 49% revenue growth in our managed services offerings year-over-year. In our SMB business, Q3 represented the first quarter this year that we saw positive net additions in the SMB space. Our e-commerce sales activities have increased, which lowers our cost of customer acquisition. Obviously, there is still uncertainty from a potential second wave of shutdowns in our markets. However, we remain very pleased with this business services performance and recovery throughout this challenging year, performing better than we expected. We continue to expect a close to our Lightpath transaction in the fourth quarter following regulatory approval. Turning to our News and Advertising business on Slide 12. We're extremely pleased to report revenue growth of 5.2% year-over-year in Q3. Even without the incremental contribution from political ad sales this quarter on a year-over-year basis, the trajectory of recovery in our news and advertising business has improved. Advertising revenue, ex political, declined only 6.6% year-over-year in Q3 compared to a decline of 15.6% in Q2. In addition to the boost from political, we saw a recovery in local advertising from its trough in April. October, I've seen a further increase in advertising revenue to the highest monthly level year-to-date. We continue to benefit from positive viewership trends with 42% increase in Cheddar website traffic since pre-pandemic, an increase in users of 64% and a 35% increase in News12 TV viewership on a year-over-year basis. Sports are starting to come back as well, which is a positive for advertising spend. However, we still anticipate pressure on the national branded segment of our business and continue to assess market conditions. Year-to-date, our News and Advertising business is now flat, and we are cautiously optimistic that we can achieve flat revenue for the full year but this continues to depend a lot on many factors, including whether we can see a full comeback of sports for the remainder of this year and avoid further protracted lockdowns. And with that, I'll turn this over to Mike to discuss the financials in more detail.