Good morning, and welcome to OppFi's Fourth Quarter 2024 Earnings Conference Call. All participants are in a listen-only mode. As a reminder, this conference call is being recorded. After management's presentation, there will be a question-and-answer session. For those listening by dial-in, you will be prompted to enter the queue after the prepared remarks. I’m pleased to introduce your host, Mike Gallentine, Head of Investor Relations. You may begin.

Thank you, and good morning, and welcome to OppFi's fourth quarter 2024 earnings call. Today, our Executive Chairman and CEO, Todd Schwartz; and CFO, Pam Johnson will present our financial results before taking questions. You can access our earnings presentation on our website at investors.oppfi.com. During this call, OppFi may discuss certain forward-looking information. The company's filings with the SEC describe essential factors that could cause actual results, developments and business decisions to differ materially from forward-looking statements. Please refer to Slide 2 of the earnings presentation for our disclaimer statements covering forward-looking statements and references to information about non-GAAP financial measures, which will be discussed throughout today's call. Reconciliation of those measures to GAAP measures can be found in the appendix to our earnings presentation. With that, I'd like to turn the call over to Todd.

Thanks, Mike, and good morning, everyone. Thank you for joining us today. When I returned as CEO, we laid out a three year plan to grow our 2021 operational and financial capabilities, and I'm happy to report we've exceeded those expectations. Our motto of operational excellence, coupled with continuous improvement is taking effect in all facets of the business. OppFi made tremendous progress in 2024, propelling our company to deliver strong financial results in the fourth quarter and the fiscal year 2024, including record Q4 and annual total revenue. We expect these strong results to continue in 2025 and our yearly guidance anticipates up to a double-digit percentage increase in revenue and adjusted EPS, driven by strong growth and continued operating efficiency. In addition, due to the solid performance so far in Q1, we are increasing our expectations for the Q1 2025 adjusted net income we shared during our last call by more than 2 times. Pam will provide a detailed review of our fourth quarter financials and guidance for 2025. Before she does, I'd like to highlight a few company updates for the fourth quarter of 2024, the full year of 2024, and the year ahead 2025. OppLoans remains one of the highest rated and most transparent loan platforms in our space. Our product and tech team's continued innovation and use of AI tools led to a record auto approval percentage for our company. This number improved to almost 80% in Q4 2024 compared to 73% in Q4 2023, which improved funnel metrics, propelling our net revenue up 23% year-over-year. We expect this to continue to improve in 2025, building on our operational efficiency for future growth. The continuous refinement of our machine learning model helped improve the credit evaluation process and help identify and approve applicants with higher…

Thanks, Todd, and good morning, everyone. Looking at the fourth quarter of 2024, we are pleased to report that the results reflect continued strong demand for loans, good credit performance and disciplined cost management. For this discussion, all results are for the fourth quarter of 2024 compared with the fourth quarter of 2023. Total revenue increased 2.1% to $135.7 million, supported by an impressive 320 basis point improvement in the average yield to 130%. Net originations grew 11.3% to $213.7 million, with retained net originations rising 6% to $192.5 million as origination growth outpaced the percentage of loans retained by our bank partners. Our strategic focus on growing our customer base through new targeted credit and marketing initiatives that exhibit economically attractive profit characteristics continued to drive results. New customer originations increased by 8.8%, while displaying improved credit risks as shown by the increased yield and lower charge-offs. This strategy contributed to a substantial improvement in credit quality with the annualized net charge-off rate as a percentage of average receivables decreasing by 430 basis points to 54.5% and improving by 450 basis points to 41.9% as a percentage of total revenue. The revenue growth coupled with the improved credit quality that Todd spoke about earlier, driving the higher yield and improved charge-off rate, drove the significant 22.9% increase in net revenue to $80.8 million. Cost discipline also played a key role [Technical Difficulty] strong performance. Total expenses before interest expense declined to $45.1 million or 33.2% of total revenue, down from 33.8%. Continued improvements to our automated loan approvals contributed to effective cost control. For the fourth quarter, 79.5% of loans were approved in seconds with no human intervention, up 630 basis points from the fourth quarter of 2023. Interest expense improved to 8.1% of total revenue, down from 9.1%…

Thank you. [Operator Instructions] We'll go first to David Scharf with Citizens. Your line is open. Please go ahead.

Great. Good morning, everybody. Thanks for taking my call and congrats on wrapping up just a tremendous turnaround year for the team over there. Hey. Listen, it's been an interesting earnings season where everyone has to ask the obligatory question about the macro outlook and kind of what assumptions on the consumer you're making. Maybe just at a high level, Todd, has anything changed in the last three months since the last call, as you think about both better versus lesser credit consumers you want to target, as well as just your overall feeling about macro uncertainty and what the impact of tariffs might be on certain employment sectors?

Yeah. Thanks, David. I mean, listen, I think it's hard to tie it directly back, but I think I mentioned on the call, our Model 6, which takes a lot of the learnings of '22 when we saw inflation. I mean, ultimately, I think tariffs could -- I think people are concerned about inflation and obviously that is something that would [Technical Difficulty]. I think our Model 6 and some of the learnings of '22 have better prepared us to kind of weather some volatility in consumer repayments. But overall we're -- I think if you look at our growth trends, we're growing at a really nice clip and we think there's a lot of growth out there, but we're going to -- we're going at a speed and a pace that we feel comfortable with that we know we have strong unit economics and we know that we're targeting really high quality customers.

Got it, Dan (ph). And along those lines, can you provide -- well, maybe a refresher on what has driven the increase in yields over the past year? And looking into 2025, what assumptions are underlying kind of the revenue guide there and whether it…

Yeah.

Yeah. It reflects a change in focus on maybe the credit tiers you're going after?

Yeah. I mean we've -- we launched a little bit of risk based pricing in the second half of the year, which allowed for more yield. We also -- we still had in the book back from '22 and '23 some lower yielding customers that have since been off the books, and so that's propped yield up. Also better repayments, just better credit history, better repayment rates, causing us to have some increased yield. But it's a nice blend, [Technical Difficulty] of receivables in addition to a little bit more yield coming off the book causing more revenue.

Got it. And then maybe just one last one to squeeze in here. Given obviously a lot of the headlines coming out of Washington, is there any read on the pace of tax refund season for the critical Q1, sort of, pay down quarter versus prior years?

Yeah. I mean, we're watching it closely. I mean, we're right in the start -- in the middle of it. It's probably too early to assess, if it -- compared to other years. We don't anticipate that refunds will be necessarily delayed or not given due to that, that's our position. So, we're watching it closely and hoping for a normal repayment.

Right

Yeah.

Okay. Great. Thank you very much and congrats.

Thank you.

We'll go next to Mike Grondahl with Northland Securities. Your line is open. Please go ahead.

Hey. Thanks, guys, and congratulations on a really strong year. First question is really, [Technical Difficulty] 2025 looks like you guys are leaning in a little bit or we're going to see that inflection in the top line. I think you talked a little bit about macro, a little bit about positive credit environment. But I don't know, could you just articulate again why you feel comfortable leaning into that growth in '25? And then secondly, it sounds like, you're having good success on the marketing side, targeting some channels and whatnot. Could you kind of describe what's going right there and how that's working well?

Yeah. Listen, I mean, we're not prognosticators of the stock market or the macroeconomic conditions that they're going on. I think, we really feel strongly about our underwriting model and the development of it over the last couple of years. Obviously, '22 was a little bit of a painful time, but with the one benefit from that is, we get a lot of the learnings coming out of that and helped us to get where we are today. We're going to always focus on quality over quantity, but we do think there's a lot of growth out there. We have really not deployed some scalable things, levers and direct response in brand marketing and other things that we think we're going to start to test into this year and think that it can yield some really growth, but with high quality customers. We're never going to necessarily open the credit box and increase the risk of our portfolio. But we definitely think that there's opportunities out there with us, in our position, our balance sheet and we are seeing strong credit trends right now. Obviously, there's some ominous clouds on the horizon with what's going on, but we'll watch it closely and we have a really good read on it from getting data back pretty quickly. So, we can read and react or adjust as needed.

Got it. And then, on the marketing side, kind of where you're seeing the most success, what's working?

Yeah. I mean, I think like we -- just from a customer satisfaction standpoint, the auto approvals have really, really helped with getting improved funnel metrics to allow for customers to go through without human interaction. I think that's something that we prioritized and have really seen strong gains in. But I think from a customer experience standpoint, we think that we're in a really good spot to convert customers at a higher rate due to that. And that's why our appetite for increasing marketing spend in certain channels and then also turning on certain channels that we haven't -- before that we have experience in, but we've just kind of been a little dormant and we think there's a lot of growth.

Got it. And then, maybe just lastly, cash balances at $88 million at year end, then it sounds like you paid down $20 million or $30 million in early 2025 on the debt and that was cash generated in '24. It looks like you could generate, I don't know, roughly $100 million plus in free cash in '25. How do you think about -- do you want to do another Bitty? Is it share buybacks, what do you think about uses for that $100 million?

Yeah. I mean, I think -- and I touched a little bit on the script, it's a menu, right? We have a menu of options and I think we're going to do what we think is the highest and best use of our capital. I think you kind of listed out some of those options. The corporate debt, we were really happy, that's something that was taken out from when we went public back in '21. It was something -- it was a higher cost corporate debt that was at the corporate level that we wanted to extinguish to give us ultimate flexibility to really kind of build out our vision of being a platform business for alternative digital financial service products, and this really gives us that flexibility. But yeah, we're going to be looking at, number one, growth, right? We're also developing -- continuing to develop our products and software. So there's high ROI initiatives there. Buybacks is always an option. There's dividends, there's a lot of -- and then there's obviously us inorganically looking for things like similar to Bitty. So there's kind of a menu of options that we'll be looking at. And definitely going to prioritize things where we think it has the highest ROI for us.

Got it. Thank you.

[Operator Instructions] We'll go next to Dave Storms with Stonegate. Your line is open. Please go ahead.

Good morning, and congrats on the really strong quarter and end to 2024. Just hoping we could start with one of the prepared remarks was that you're expecting less seasonality in 2025. Just hoping you could go a little further into what some of the drivers of that may be smoothed earnings profile are?

Yeah. It's really our new model in corporate seasonal modeling that we're using -- we deployed last year that really accounts for seasonality and credit loss performance, which smooths out earnings so far in '25. I think also the first quarter of '24 was also kind of the last quarter of some of the elevated charge-offs that came out of '22. So -- but we feel like the earnings stream was going to be a lot more smoothed out this year and there's going to be strong income generations in the first and fourth quarter, more so than the year before. So, it's smoothing it out throughout the year.

Understood. Very helpful. And then, while thinking about the model, how do you view like the upper bound of automation? Are you going to run into maybe an end to some of the low hanging fruit where you can grow that by 500 basis points a year or will you be able to just expand into new markets and continue to push automation?

Yeah. I think it's -- I mean, I think it's something we can continue to incrementally improve year-over-year. I think it's probably impossible to get to 100%. It's going to be -- who knows with AI these days, maybe it is, but I think you're always going to have a subset that might take some human interaction. But our goal is to continuously improve that metric. We think it has a lot of benefits from an operational efficiency, from the funnel metrics. And it also -- our customer satisfaction when someone goes through from an auto approval standpoint is much higher. Customers really enjoy the experience. So it's kind of a win-win-win for us. So that's definitely something we'll prioritize and are looking at this year.

Understood. Thank you for taking my questions and good luck in 2025.

Thank you.

Thank you, ladies and gentlemen. This does conclude today's program. Thank you for your participation. You may disconnect at any time.