John Rademacher
Analyst · Deutsche bank. Your line is open
Thanks, Mike, and good morning, everyone. To say that 2020 was an unprecedented and extraordinary year, it's quite the understatement. And reflecting back, I've never been prouder to be a part of the Option Care Health’s team. We have risen to every challenge thrown our way, and through it all, emerged stronger and more focused than ever. We delivered strong financial results ahead of our initial expectations, effectively completed the vast majority of the integration effort, and most importantly remain focused on the loved ones and trusting their care to our team. This would have been a strong accomplishment in ordinary times. So the fact that the team made all of this progress and delivered these results under the unexpected challenges presented by the pandemic is truly outstanding. With the performance and the results by this team, I have never been more confident in the road ahead as we emerge from the pandemic and focus on setting the standards in alternate site infusion therapy. As Mike will highlight in a few minutes, the fourth quarter continued our track record of delivering robot top line growth, EBITDA expansion and an improved capital structure. As we sit here today, we have clearly executed on the strategy we outlined shortly after the merger in the fourth quarter of 2019. And I am extremely proud of how the Option Care Health’s team has performed in an extremely challenging environment. As the severity of the COVID-19 crisis began to emerge in the first half of 2020, we quickly developed mitigation plans and migrated to a respond, recover and prosper mentality to ensure we adjusted quickly to the challenges while also remaining focused on the long-term. As I've outlined previously, we have focused on four key tenants; accelerating top line growth, providing consistent high-quality care, strengthening our balance sheet and converting every claim to cash. And in 2020, we clearly delivered across all four key priorities. The Q4 double-digit growth is the result of a tremendous collaboration in the field between our commercial and operational teams, who over the course of the year ensured that Option Care Health could be depended upon by payers, our referral sources, and most importantly, our patients to deliver unparalleled care in the face of adversity. We continued to execute our strategy to increase reach and frequency, and our team responded even with the access restrictions caused by the pandemic. The chronic portfolio continued to grow in the mid-teens as we launched a number of new therapies and collaborated with payers to prioritize care outside the acute care setting. Our acute therapies which are to a great extent correlated to hospital discharges and were effectively flat year-over-year through the third quarter, did post modest, low single-digit growth in the fourth quarter, which is quite encouraging. Our relentless focus on the patient and delivering high-quality care in a cost effective setting, proved crucial throughout the disruption that COVID caused. Our ability to quickly pivot and utilize our technology platform more fully through telemedicine features like virtual visits and discharge support, team collaboration tools that allowed our clinical teams and remote workforce to continue to excel, and by enhancing our digital capabilities to enable predictive analytics, repetitive process automation and machine learning, all of these contributed to delivering consistent high-quality care, strong clinical outcomes and exceptional patient satisfaction. We also took significant actions to improve the strength of our balance sheet by restructuring and paying down debt, efficiently managing working capital, expanding earnings generation and through strong conversion of claims to cash. We began 2020 with a leverage ratio of 6 times and exited the year at 4.8 times with a clear glide path to getting below 4 times in short order. With all of the great work done by the team throughout the year, we are entering the late innings of integration efforts with technology deployment and harmonization efforts continuing in the first half of 2021. The effective and efficient platform we have created is beginning to unlock operating leverage and align for much stronger past the utilization as evidenced by our EBITDA margin expansion. As we sit here today, a little over a year since the pandemic onset, we continue to manage through a very dynamic and challenging situation. We are by no means out of the woods. And we remain vigilant to ensure the safety of our team members and our patients. We continue to closely monitor drug and medical supply availability to help anticipate disruption in advance. And as new care models emerge, we are very well positioned to pivot based on our industry leading technology suite. Our recently announced partnership with the Amedisys is a prime example of how quickly we can respond to market demands with innovative new models. Reflecting on our first full-year as a combined enterprise and having completed the far majority of integration activities ahead of schedule, I've never been more confident in this team, our unique platform and the significant number of opportunities that lie ahead. We have persevered in the face of adversity to deliver across the spectrum. And as we shift from integration to acceleration, the unique platform we've created is clearly evident, employed to create the sustainable value. We are the only independent national provider of infusion services with relationships with all national payers along with the broadest therapy portfolio across the industry and as apparent in our 2021 guidance communicated this morning, momentum is clearly building in our revenue base, our margin expansion efforts and our focus on cash flow generation. And we're just getting started. With that I will turn the call over to Mike to review the financial results in a bit more detail. Mike?