Ladies and gentlemen, thank you for standing by. Welcome to the BioScrip 2012 Fourth Quarter and Year End Earnings Conference Call. [Operator Instructions] As a reminder, this conference is being recorded Tuesday, March 12, 2013. I would now like to turn the conference over to Amy Raskopf. Please go ahead, ma'am.

Good morning, and thank you for joining us today. By now, you should have received a copy of our press release issued yesterday after the close of market. If you have not received it, you may access it through the Investor Relations section at our website. Rick Smith, President and Chief Executive Officer; and Hai Tran, Chief Financial Officer; will host this morning's call. The call may be accessed through our website at bioscrip.com. A replay will be available shortly after the call and will remain available for a period of 2 weeks. Interested parties can access the replay by dialing (800) 633-8284 in the U.S. and (402) 977-9140 internationally, and entering access code 21648877. An audio webcast will also be available for 30 days following the call, under the Investor Relations section of the BioScrip website at bioscrip.com. Before we get started, I would like to remind everyone that any forward-looking statements made during the call are protected under the Safe Harbor of the Private Litigations -- Securities Litigation and Reform Act. Such forward-looking statements are based upon current expectations, and there can be no assurance that the results contemplated in these statements will be realized. Actual results may differ materially from such statements due to a number of factors and risks, some of which are identified in our press release and our annual and quarterly reports filed with the SEC. These forward-looking statements are based on information available to BioScrip today, and the company assumes no obligation to update statements as circumstances change. During this presentation, we will refer to non-GAAP financial measures such as EBITDA, adjusted EBITDA and adjusted earnings per diluted share. A reconciliation of such measures to the most comparable GAAP financial measure is contained in our press release issued yesterday after the close of market, which can be obtained from our website at bioscrip.com. And now, I would like to call -- turn the call over to Rick Smith. Rick?

Thank you. Good morning, everyone. Thank you for joining today's call. 2012 was a year of continued progress and momentum for BioScrip as we accomplish a significant number of our key objectives for repositioning the company to focus on the Infusion and Home Health segments. This process started in 2011 with the commencement of our strategic assessment. In May of 2012, we sold our legacy mail and community pharmacy businesses. We rapidly deployed the net proceeds from the sale of these assets into the InfuScience acquisition in late July and the HomeChoice acquisition early last month. We now have 60 Infusion pharmacies, including 42 ambulatory infusion centers. We feel confident that we will have 70 to 80 total infusion pharmacy locations by the end of 2013. During 2012, we also closed and consolidated facilities, repositioned 2 specialty mail pharmacies into Infusion pharmacies and eliminated excess corporate infrastructure while expanding our clinical programs and services. As a result, BioScrip today is a more competitive and highly differentiated company. We've taken the steps necessary to take advantage of the shifting industry trends toward the provision of care in the home or alternate sites of administration. In the fourth quarter, total company revenue increased 14.2% year-over-year to $180.7 million. The main driver continues to be Infusion revenue, which demonstrated strong results at $135.6 million, up 32.4%, mainly due to volume gains. Gross profit for the quarter was $60.4 million or 33.4% of revenue compared to $58.6 million or 37% in the prior year. As we discussed on our third quarter call, we were impacted by Hurricane Sandy at our northeast operations. As expected, during the fourth quarter, we witnessed a significant disruption in discharge levels and start-up therapies, which had a negative effect on our expected Q4 revenue levels, especially given that Q4…

Thank you, Rick, and good morning. As a reminder before we review our fourth quarter financial performance, we have changed the operating and reportable segments of the company to Infusion Services, Home Health Services and PBM Services. . In addition to new segment reporting, the financial statements reflect continuing versus discontinued operations classification for all periods presented. In reviewing our financial performance, we will focus primarily on the continuing operations. This quarter, we will also begin reporting adjusted earnings per diluted share, which take into account the same elements in calculating adjusted EBITDA and also adjust for the impact of acquisition-related intangible amortization, as noted in our press release. With that, for the fourth quarter of 2012, we reported revenue from continuing operations of $180.7 million compared to $158.3 million in the prior-year period, an increase of $22.5 million or 14.2%. Infusion Services segment revenue increased 32.4%, primarily driven by overall volume growth, as well as the addition of the InfuScience business, offset by the impact of Hurricane Sandy on the Northeast market. The remaining change in revenue growth stems from a 6.5% increase in the Home Health Services segment, offset by a decline in the PBM Services segment. The increase in the Home Health Services segment was primarily due to volume growth and offset by the previously discussed reimbursement reductions for Medicare in the State of Tennessee's TennCare program. The decline in our PBM segment was primarily due to lower volume in the funded PBM business and a decrease in discount card revenues as a result of the previously disclosed fee reduction that was implemented at the end of 2011. Gross profit for continuing operations was $60.4 million compared to $58.6 million for the same period in 2011, an increase of $1.8 million or 3.1%. Gross profit as a…

Thank you, Hai. Operator, we'll take any questions.

. [Operator Instructions] Our first question coming from the line of Brooks O'Neil with Dougherty & Company. Brooks G. O'Neil - Dougherty & Company LLC, Research Division: I have a couple questions. First, Rick, I think you mentioned some of the ways that Sandy impacted Q4, but is there any way you can quantify, for example, in terms of the impact on adjusted EBITDA, what the impact of Sandy might have been in Q4?

Yes. So, Brooks, that's a good question. We did a lot of announcements around this and really when we looked at the impact of Sandy, it falls into essentially 3 categories. The first category is kind of the direct cost itself. It's the extra cost of overtime or part-time employees working full-time or some incentive bonus to get folks back into our branches post-Sandy. And that was kind of the smallest amount, right, from a quantification perspective. And the second is kind of very specific initiatives that were tied to volume, payer initiatives in particular, that were specifically pushed out into 2013 due to the storm in the fourth quarter. And then the last category, which is the largest category, is an impact in our referral network, which Rick really provided some insight into. And in that regard, I think that -- one of -- we approached it in terms of utilizing multiple methodologies. But the one probably makes the most sense, and I can highlight for you here, is just looking at the seasonality of the business, right? If you look at our Northeast market and going back to last year, for example, and seeing what that Northeast market did from a sequential growth perspective from the third quarter to the fourth quarter, that growth was kind of in the mid to high teens sequentially, right? And if you looked at it in terms of what happened this year in 2012, especially in 2012 in terms of the sequential growth for the Northeast market, the growth that we realized was in the low-single digits. So there was a significant difference in sequential growth in that market between what happened in 2012 versus 2011, and that would translate into millions of dollars. Brooks G. O'Neil - Dougherty & Company LLC, Research Division: That's very helpful. And could you just say, as you look at the business, primarily in that region so far this year, what are you seeing out there now?

We saw essentially a little bit slow uptake still. Some hospitals just came online that were closed in February, and -- but what we're seeing is the area is starting to rebuild in terms of momentum and essentially, the discharge activity. So we're -- that's why we stated, based on what we see and the opportunities for 2013, there's nothing that was permanently gone, just disrupted. And our team is out in the markets, in the hospitals and essentially gaining access, as well as the programs that got delayed that I mentioned -- that Hai mentioned, are now coming online late Q1, that we anticipate to see some contributions the second quarter and the rest of the year. Brooks G. O'Neil - Dougherty & Company LLC, Research Division: Good. Obviously, you're projecting very strong revenue growth for 2013. I think it's a bit higher than I was modeling. And you're also projecting very strong adjusted EBITDA growth at the midpoint I guess, 70 over 40, which is tremendous. But are there -- could you just elaborate a little bit on factors that you think might impact or might restrict your adjusted EBITDA growth as it parallels the revenue growth in 2013?

Yes. I mean, I think that what we try to highlight in the outlook section, I think, kind of gets right at that question, Brooks. I mean, I think that clearly, we benefit from the acquisition here, right? We've got the full year of InfuScience that's coming in. We'll have some contribution, obviously, from the HomeChoice acquisition on top of the recovery from Sandy and then the organic growth on top of that, right? So -- but in terms of the risk and the opportunities, I think therapy mix is always going to have an impact, right? And both could be positive, right, as well as negative from margin percentage prospective. I don't think it's negative in terms our ability to create operating leverage, so long as we can still grow the dollars, right, at the gross profit line. The lingering effects of Sandy, we've talked about. We believe that, that's primarily the first quarter but we'll have a better assessment as we move along here. And then the other opportunities, right, for us are things like additional acquisitions that may impact the number, de novos, right, that might -- if we decide to move beyond the 8 that we've got kind of in our pipeline right now, that would be a bit of a drag for us, or -- but that could be offset by better performance from the 8 that we're bringing online, right? And then the integration of HomeChoice is also a variable for us, right, to the extent that we do better than, I think, what I guided to, which was on the last call, 9 to 12 months to fully integrate, then I think, that we'll clearly have some upside there. Brooks G. O'Neil - Dougherty & Company LLC, Research Division: That's great. And then just one last question. I'm curious, I think you mentioned in the press release the impact of competitive bidding and you might have also mentioned it here. Could you just highlight what's going on with competitive bidding and how it might impact the company in 2013?

Yes, well, the second round of competitive bidding essentially goes into effect in July. And there are 91 competitive bid areas that were put forth. And so we believe that any impact will be not material and so we also were successful in terms of the bid levels in a number of the CBAs. But we still need to get contracts negotiated and awarded so that there's more work to be done there and again, we can provide an update on the next call. Brooks G. O'Neil - Dougherty & Company LLC, Research Division: Good. But I guess, if I'm hearing you correctly, you think possibly it might turn out to be a positive factor for you with growth in those markets where you've secured some new business?

That we would have continued access to those patients would enable us an opportunity to continue to service the existing patients and perhaps add more as a result of that potential award.

Our next question coming from the line of David MacDonald with SunTrust.

I have a handful of questions. First, can you just run us through the organic growth number on the Infusion side. When I back out what I think InfuScience contributed in the quarter, the organic growth still looks enormous despite Sandy. So can you just run us through that -- those numbers? I want to make sure that I'm not thinking about anything wrong.

Yes. I mean I think that -- I think what we stated was that Infusion Services grew by 32% year-over-year. I think Sandy -- I mean, I'm sorry -- InfuScience, I think what we've said was it's about a $40 million a year business. If you take 1/4 of that, that's $10 million of growth that would be attributable to InfuScience. And when you back that out, the numbers, you're still seeing north of 20% growth on that business despite Sandy. So I mean, I think we are getting some -- continue to get some traction on the growth side. We are getting the benefit of, as Rick mentioned, the site of service initiatives and -- that are kind of percolating through the industry here. And customers have to quantify specifically which -- and how much of it is that. But clearly, we're benefiting from that given the strong growth. The only thing is that but with that comes kind of mixed challenges, right? Because a lot of the stuff that comes over from the side of services perspective are the kind of chronic therapies first, as opposed to the acute therapy. So those are kind of the puts and takes when we look at the growth numbers.

And Hai, I'm just curious, are you guys seeing any difference in the organic growth rates in markets where you have both the Home Health and home infusion capability relative to markets where you just have standalone home infusion?

We're actually starting to incorporate that, David. It's early in the process, but we're actually combining that in terms of the management, these acute patients in terms of some of the transitional care management programs that we've put in place. We've got, on the Home Health side, 13 community hospitals that we've been working with and have had good initial success in reducing readmissions by about 15%. And so a lot of these are complex heart failure patients, post-surgery patients that need both the home infusion and the Home Health capabilities that we can bring. And so where we do have both of those capabilities in those same markets, we're able to bring those clinical management programs together.

Okay. And then just quickly, Rick, I was wondering if you could touch just briefly on the pipeline. You talked about 70 to 80 pharmacies targeted by the end of '13. Can you give us a sense of how you look at that in terms of de novos coming on, potential acquisitions, et cetera. I know how many de novos you guys have in the pipeline, but just any additional color on the pipeline would be helpful.

Yes, our primary focus is on acquisitions in order to get those into the market quickly and bring the relationships with them. And to the extent that we need to fill in an area that may serve as a spoke, then we'll look at a de novo model, which is essentially how we look at the 8, some of the 8 today. At the same time, we have an opportunity, if we can't find a suitable candidate to acquire, we'll essentially begin a search for a leased facility to build and get into the market quickly. So at the end of the year, we feel very comfortable, based on what we've done so far in a short period of time, that to add another 10 to 20 will not be difficult for us given the number of properties that could be out there, as well as the number of facilities that we could lease and get started with the build out from a de novo prospective.

Okay. And then just one final question, guys. I mean, Brooks mentioned competitive bidding, but one area that I've been getting questions on is AWP versus ASP. This issue's been out there forever. Rick, I was just wondering if you could provide a little bit of color on, do folks understand that the AWP wraps up services and drug reimbursement, et cetera. Just any additional color on that "issue" would be helpful.

Sure. Yes, I mean, if you're looking at referencing, I think, the letter that was put out by part of HHS, the Part B analysis was very narrow in terms of analysis as it only focused in on the drug aspect in terms of referencing how other parts of -- Part B drugs are reimbursed. However, the structure of the Part B services for home infusion encompass clinical services, supplies and overall clinical management of those acute patients, primarily heart failure and other acute patients. And so the industry has lived with an ASP or an AWP, and even a MAC pricing structure in the managed care environment, and that is related to the drug. However, the additional recognition of services for clinical management, to the per diem and then also, the nursing -- additional nursing reimbursement, is something that essentially provides the opportunity to bring patients home at 1/10 of the cost of an inpatient stay. And so the industry has been working extensively -- the industry association, in educating the congress and NHS in terms of getting a full infusion benefit passed, and so that work continues. But I think the analysis that was recently done was very narrow and really didn't incorporate the -- all levels of services with these acute and chronic patients.

[Operator Instructions] Our next question coming from the line of Dana Hambly with Stephens.

So the acquisition pipeline sounds like it remains strong. Plenty of stuff out there. I'm curious if you're seeing any pressure -- upward pressure on multiples. I know at least one other public company had announced an acquisition of a home infusion platform not that long ago. Just seeing if that's impacting multiples?

No, we're not seeing that yet, Dana. I mean, I think at the end of the day, I mean, HomeChoice, like you said, we've done 2 now in the last 6 months where there are platform-type acquisitions. And what we've always said is for larger platform-type acquisitions, on kind of an effective multiple, we should be in the 6x to 8x, and we're able to do that for both of those opportunities. And when we're looking at the smaller opportunities in our pipeline, I think we clearly see that 4x to 6x is still in play there.

Okay, great. And then on the acquisition integration, 9 to 12 months, could you just go over kind of what the biggest hurdles are there for you and kind of the lessons you're learning. And as you fold in some of these bigger platforms going forward, do you think we could come in 6 to 9 months, 3 to 6 months, something like that?

Sure. I mean, as we continue to build our core competencies around the acquisition platform and the integration of those acquisitions as we continue to template our processes, I think we'll get increasingly better at that, absolutely. I think obviously, in terms of [indiscernible] I mean, this is a people business, right? So it's all about the people for us. And so being able to put in place a good effective incentives, making sure the culture fits, which is where we spend a lot of time matching up front on the acquisition, because we're very, very much a clinically focused, flexible high-touched model here, and we want to make sure that the folks that we're bringing on are equally focused on clinical excellence, equally focused on outcomes, and so that we minimize the turnover from the culture shock that can arise due to any acquisition. So that's probably where we spend a lot of time and our focus and energies on. The integration itself, I mean, it's just working the process, right? It's making sure that we load up the contracts and take advantage of our purchasing scale, right? It's making sure that we identify up front and early those resources that may be transitional in nature as supposed to more permanent in nature. It's making sure that we've identified kind of the opportunities on the sales front as we make our national contracts available to these -- to the markets where these acquisitions are -- have a presence, right? So that's just kind of working the process, and as we get better at it and we have a more disciplined and repeatable process, I think that you should see the integration timeline come down.

Okay, great. But from an operational standpoint, if an acquisition, a good fit presented itself right now, you don't think you'd be -- you don't think you'd be hindered because you're working on the HomeChoice?

No.

Okay. And just last one for me. Rick, you mentioned something in your prepared remarks about Gattex, and you had been awarded Gattex. I just wasn't sure what that was all about.

Yes, so a new limited-distribution drug that is targeted towards short bowel syndrome. And so given our clinical programs in nutritional support, we were one of a handful of providers to essentially incorporate that into care plans for nutritional support patients.

Our next question coming from the line of Mike Petusky with Noble Financial.

Just a couple of questions. Hai, I guess, on the growth margin, I think at one time, a number of us were thinking that maybe you guys would make material progress in terms of the gross margin percentage. But now it sounds like maybe the gross margin stayed somewhat flat or may be slightly up. Could you just talk about maybe over the next few quarters, what that looks like going forward, just in rough terms?

Yes, I mean, I think the assumption -- if you did the -- you kind of extrapolated from the guidance we gave, we do expect some gross margin improvement. A lot of that is just the impact of the acquisitions actually, right, and the associated -- not only do they have -- 2 reasons that they wouldn't improve our gross margins. First, not only do they better mix than we do, right? And therefore, when we incorporate them, they'll improve our gross margins, but they'll also provide greater purchasing leverage, right, when we go back to our providers to renegotiate our cost of goods sold there, right? So that's what you're seeing, right? I mean, one of the -- what you're alluding to, Mike, is I think, one of the things that maybe we didn't anticipate as well this year was, in 2012, was the impact of the site of -- volume from the site of service and the growth in the associated chronic therapy, which does impact our gross profit margin percent, right? But what you've heard me say, I think what I've said before to many of the folks, investors on the call here and others, is that for us, I believe it's fundamentally an operating leverage opportunity, right? So long as we bring in good volume that's growing the gross profit dollars, the gross profit margin percentage, right, might fluctuate due to therapy mix, okay? Or the mix of acquisitions that we bring on board. But if we do a good job bringing -- growing the gross profit dollars, we'll be able to generate some operating leverage as we scale the infrastructure, right? Or take advantage of the infrastructure.

Okay. So really, what I'm getting at though, I mean, at one time I think there were talks that maybe gross margins could go as high as 36%, 37%. I'm now thinking it's a much more modest improvement. Is that a fair way to look at it?

Yes, that's right.

Okay. All right, great. And then in terms of just how this year lays out, I'm assuming, due to some of the factors that you listed, overhang from Hurricane Sandy, et cetera, that probably Q1 is your low water mark and then sequentially better from there. Is that a fair way to think about '13?

That's correct, Mike. I mean, I think that you'll have some modest sequential improvement from Q4 to Q1 and then a ramp from there.

Okay. And then just a final question. In terms of your revenue guidance, if we're just thinking about the PBM segment, I mean should we be thinking roughly kind of 100, 110, something in there in terms of the revs for the year?

Yes.

Mr. Smith, there are no further questions at this time. I will now turn the call back to you. Please continue with your presentation or closing remarks.

Great. Thank you, operator. Thank you, everyone, for your time today. And also thank you to all the BioScrip employees for their contributions and dedication to our customers and our patients. We keep building great awareness in the marketplace, so thank you for that. Thank you, everyone, and have a great day.

Ladies and gentlemen, that does conclude the conference call for today. We thank you for your participation and ask that you please disconnect your lines. Have great day.