Glen Messina
Analyst · B. Riley. Please go ahead. Your line is open
Thank you, Valerie. Good morning everyone, and thanks for joining our call. Looking forward to sharing a few highlights for the first quarter, as well as review our strategy and financial objectives to deliver long-term value for our shareholders. Let's get started on Slide 3. I want to start with three key themes today. First, we're delivering on our 2025 operating priority to accelerate growth in originations volume and total servicing UPB. Second, our growth in book value and adjusted ROE performance demonstrate that our strategy is sound and execution is on track. And third, we believe our balanced business, positions us for success in high and low-interest rate environments. Let's turn to Slide 4 to review a few highlights for the quarter. Despite unpredictable market conditions, we delivered strong financial performance in the first quarter with adjusted pre-tax income of $25 million and annualized adjusted ROE of 22%, which exceeds our guidance. GAAP net income attributable to common shareholders of $21 million or $2.50 per share fully diluted reflects an annualized return on equity of 19% and is above consensus. Average servicing UPB of $305 billion for the quarter is up $13 billion versus the first quarter of 2024. Total servicing additions of $17 billion is down from the first quarter of '24, primarily due to lower subservicing additions related to the timing of bulk boardings. However, owned MSR editions more than doubled versus the first quarter '24. And finally, book value per share was up approximately 4% versus Q1 '24 and up approximately 2% versus year-end '24. We're pleased with our results for the quarter, which reflects the strength of our business and solid execution from our team. Let's turn to Slide 5 to discuss how we're positioned for the balance of 2025. We believe 2025 will be a dynamic and unpredictable year. We're expecting continued interest rate and GSC price volatility, which is likely to generally impact hedge costs and drive unpredictable surges in refinancing activity and origination margin volatility. The Mortgage Bankers Association and Fannie Mae estimate for industry origination volumes expected to be up 17% year over year. While not out of the realm of possibility, it is dependent on a 9% increase in home purchase volume and a 39% increase in refinancing volume. Economists have commented that the probability of a recession has increased since the beginning of the year, although we have not yet seen a deterioration in mortgage delinquencies. We believe the Rocket acquisition of Mr. Cooper has the potential to accelerate M&A activity for two primary reasons, the desire to accelerate servicing scale and a desire to own servicing capability. In addition, M&A activity over the past 12 months to 18 months amongst companies who had large concentrations of sub-servicing is giving rise to an increase in financial institutions, exploring their options for sub-servicing providers. We believe we're well positioned for this dynamic environment and we're maintaining our full year guidance. Our balanced business continues to demonstrate the resilience to successfully navigate high and low interest rates. We have a terrific servicing platform that is delivering top tier performance for the benefit of customers and investors. We believe our servicing portfolio mix and special servicing skills will help minimize advancing and delinquencies in the event of a recession and create delinquents of servicing growth opportunities. We are accelerating growth consistent with our planned actions and we believe we're on track to achieve our portfolio growth objectives. Should interest rates decline, we have an agile and high performing recapture platform that continues to close the GAAP to best practice. And as always in this dynamic environment, we are maintaining the flexibility to evaluate all options to create value for shareholders. Let's turn to Slide 6 for more about our balanced business. We believe our balanced business is positioned to perform well with high or low interest rates. As you can see even with the sharp increase in interest rates from 2021, our total business is delivering improved performance, driven by our servicing platform. Q1 2025 adjusted pre-tax income of $48 million for origination and servicing reflects both segments are operating profitably with servicing delivering most of our segment earnings. As in 2021, if interest rates were to materially decline, industry origination volume and margins typically expand, while servicing runoff increases. In this scenario, we would expect originations to deliver most of our earnings. Given the current outlook for interest rates, we expect servicing will continue to be the predominant earnings contributor for 2025 with industry originations volume projected to increase modestly. Let's turn to Slide 7 for more about our servicing platform. We've built a strong servicing platform and our team is delivering industry leading performance on multiple dimensions. We service or sub-service $1.4 million loans with the total UPB of over $300 billion on behalf of more than 4000 investors and over 120 sub-servicing clients. We service forward, reverse and business purpose residential mortgages and our clients and loan investors include some of the largest financial institutions in the United States. We've been recognized by Fannie Mae, Freddie Mac and HUD for industry-leaning servicing performance in each of the past four years. Our commitment to technology is evidenced with our automation center of excellence having been recognized in 2024 as best in class by the Shared Services Outsourcing Network, which is the world's largest community of business services and outsourcing professionals with more than 200,000 global members. During the first quarter, our investment in technology was evident with roughly 89% of customer inquiries handled through digital interface channels and robotic process automation, saving over 60,000 manual work hours a month. Our investments in talent, technology and global proprietary infrastructure have created a scalable, low cost, high performing platform for investors and customers alike. Our continuous improvement in customer experience is evidenced with a 4.6 and 4.1 out of 5 star satisfaction rating for our call center and load boarding performance respectively, as well as the 61 net promoter score from sub-servicing clients, a score consistent with companies such as Amazon, Apple and Google. In addition, we were named by the National Association of Mortgage Brokers, as one of their affiliate companies of the year for the past two years for our work in reverse mortgage. While we are not the largest servicer in the industry, we deliver top tier performance for customers and investors and are positioned to fiercely compete with anyone regardless of size. Please turn to Slide 8 to discuss how we're positioned for a recession. Onity's legacy DNA is special servicing. In the event of a recession, we believe our portfolio mix and special servicing skills position the company to minimize our exposure to advances and potentially take advantage of delinquent sub-servicing opportunities. Looking at our portfolio mix, the 51% of our portfolio in sub-servicing has no or limited exposure to advances and generally includes additional revenue to service delinquent loans. The 35% of our portfolio in GSE owned MSRs is generally with higher credit quality consumers and we have no obligation to advance principal and interest payments after 120 days of delinquency. Only the remaining 14% of our portfolio in PLS and GNMA owned and reverse owned servicing has exposure to all advances through resolution. Here's where our special servicing skills make a difference. In the middle of the page you could see how we perform on resolving delinquent loans. For all delinquent loans boarded in 2021 through 2023, 12 months after boarding we brought 61% of the loans to current or paid in full status and reduced the delinquent population by 60 percentage points. As you can see on the right side of the page, our ability to resolve delinquent loans is the primary reason why we're able to reduce outstanding advances on our legacy servicing book by 20% year-over-year with only a 10% reduction in loan count. We believe our special servicing skills are an asset that can be converted to revenue through delinquent subservicing in a recessionary cycle. Now let's turn to slide 9 to discuss the result of our growth actions. In the first quarter, our originations and capital markets teams delivered over two times growth in total MSR editions versus Q1 2024 with a 53% increase in originations volume versus an 8% increase for the overall industry during the same period. Our performance in MSR editions is consistent with our objective to retain more MSRs. To grow earnings and book value as well s reload our portfolio for we capture opportunity. Average total servicing in the first quarter is up $13 billion or approximately 5% year-over-year. Sub-servicing is roughly flat versus Q1 2024 with additions offsetting runoff and over $16 billion in scheduled transfers from the rhythm and math portfolios over the same period. The runoff in the rhythm subservicing portfolio has really masked our growth performance over the past several years. Since the beginning of 2020 the rhythm subservicing UPB has declined by $84 billion, while we increase all other servicing by $176 billion or roughly 2.9 times over the same period. I believe this highlights the power of our origination capability and success of our growth strategy. Switching to our product development activities we're excited to report that our new product launches are on track. The first quarter rollout of our enhanced closed and second lean product was very well received by customers with lock volume 3.6 times the same period last year. In April, we launched a proprietary, equity IQ reverse mortgage product on schedule and for the balance of the year. We are targeting to launch several non-agency expanded credit products to further expand the market opportunity we can access. We believe our product development actions expand our adjustable market opportunity, provides access to higher margin market segments and creates alternatives for our consumer direct platform to maintain operating capacity for surges and refinancing activity. Now please turn to slide 10 to discuss the progress we made in our recapture platform. Our Consumer Direct team is continuing to improve our recapture capability to near benchmark performance levels while maintaining the flexibility to address mortgage rate volatility. As you can see on the left, funding and lock volume in our consumer direct platform was up 2.7% and 2.5 times, respectively in Q1 2025 versus Q1 2024 as compared to 1.4 times for the industry over the same period. Based on our refinancing recapture benchmarking for the quarter in the last 12 months excluding home equity products, we believe our platform is performing better than average in several of our public non-bank third party origination focused peers and the ICE reported averages. For the first quarter, our refinance recapture rate is on par with our benchmark peer. While we are pleased with our recaptured performance so far we want to be the benchmark by which all others are measured. To that end, we continue to invest in talent, technology, predictive analytics, products and marketing to further improve our capability. Now, I'll turn it over to Sean to cover our financials and segment performance in more detail.