Michael Bourque
Analyst · KBW. Your line is open
Thank you, Ron. In my comments today I'll focus on a few key things from the quarter. Growth, costs and liquidity and let you review the traditional slides on your own. You will note we've included the cost slides introduced last quarter as well as the usual liquidity and MSR evaluation pages we typically provide. From growth perspective, our revenue was $373 million, was an increase of 13% from the prior quarter and was the first sequential increase in quarterly revenue for Ocwen since the first quarter of 2015. Further, revenue increased across all of our major segments with servicing revenue up 6%, lending revenue up 52% and revenue from our initiatives increasing by $12 million. For a company that has been facing pressures from declining revenues for the last 18 months, this is a positive development. In our servicing business, we are able to perform almost 11,000 HAMP modifications of which over 4,100 was part of the new streamline program. This is a US treasury program consistent with prior programs only it contains some simplifications to provide additional support for borrowers in need. The impact of this was to bring in an additional $15 million of revenue for the company while providing meaningful benefit to homeowners in distress. We also expect to see benefits from this program in the second half of the year in particular the third quarter. We currently have over 9,300 additional borrowers in varying stages of modification completion as of July 25th. We also saw significant growth in our mortgage lending businesses. Our lending segment delivered revenues of $35 million, up over 50% from the prior quarter. This was driven by higher volumes in both the forward and reverse businesses and we are pleased with the growth here. We also continue to invest particularly in forward originations. From a growth standpoint the forward business added 104 employees in the quarter. The majority of which are focused on sales and operations to help drive future growth. From a new business perspective, we are pleased with the trajectory of our automotive capital services business. You can see the stats on the slide deck that the business is basically doubled in size quarter-over-quarter and we are continuing on a path to rollout to 52 markets in 34 states by the end of the year. The customer feedback so far has been positive and our product has been well received. We are also in the process of establishing a warehouse line for this business which will be a key next step to enable us to continue this growth trajectory. We anticipate securing net financing sometime in the second half of the year. Moving on to discuss expenses. Total operating expenses were $385 million, an increase of 17% from the first quarter. This was driven by the following dynamics. A $65 million increase in servicing and corporate costs, a $19 million increase in lending and new initiative spending, and $28 million decrease in uncontrollable costs. Beginning with servicing and corporate costs, as we've stated in the past, we are actively working to reduce our servicing and corporate cost to align more efficiently with our servicing portfolio and provide a base from which to restore the company to profitability. The results this quarter were mixed. Compensation and benefit costs were unchanged from the first quarter so are other expenses. However, we saw increases in the other three primary cost categories. From headcount perspective, total headcount was down both onshore and offshore and the second quarter did include about $1 million in severance. I'd note that in the past nine months we've eliminated about 400 onshore positions and we announced in June the reduction of about 120 onshore positions. We ended up transitioning about a third of the employees to new roles in our lending business, saving on severance and filling key open jobs. Of the remaining population, about half left the business late in Q2 and the other half are expected to depart in the third quarter. Amortization and servicing and origination cost was $76 million in the second quarter, up $7 million or about 10% from the first quarter. On Page 18, you can see that higher costs were driven by higher MSR for value changes due to the higher CPR and Ginnie Mae losses were up related to HUD note sales which should materially reduce future servicing losses on these highly delinquent loans. We provide more detail on this program on slide 32 of the presentation. On Slide 19, we provide details on our technology spend. Technology costs were up $6 million versus the prior quarter. The increase was primarily driven by a $5 million expense for customization and software upgrade costs which we don't expect will be recurring charge. Professional service costs were $92 million in the second quarter, up $51 million from the first quarter. Please see page 20 for details. This increase was driven by the $45 million in legal and regulatory reserves Ron already mentioned. In addition to these items, we also saw a modest increase in general and legal fees largely offset by a reduction in expenses related to third party consultants and advisors. As Ron mentioned, we spent over $44 million defending the Fischer cases with $23 million of that in the first half of 2016. That expense is now largely behind us. From the lending and new initiative spending perspective, expenses increased as expected. As we've said on prior calls, we are incurring additional expenses to grow these businesses and we expect to show higher quarterly expenses through 2016. Versus the first quarter our lending business was up about $7 million and our new initiatives were up $12 million. Finally, the third category is our uncontrollable costs including fair value adjustments, impairments and monitor expenses. While we did benefit from a significant decrease in this cost in the second quarter, they were still significant and we have little ability to impact these items. Turning to liquidity. Cash flow from operating activities in the second quarter was $31 million. On the financing side, we paid down our senior secured term loan by $11 million in the second quarter and by another $26 million in July resulting in a current balance of $343 million. During the quarter, we also extended the maturity dates for our fast servicing event facility and two warehouse lines for one year into the second quarter of 2017. We continue to believe that we are maintaining adequate levels of liquidity and we are actively working to refinance our second half 2016 maturities. In summary, we remained focused on returning the company to profitability. We are making steady progress and the success we've had thus far allowed us to report the smallest loss for Ocwen in the last three quarters and the first quarter-over-quarter increase in revenue since the first quarter of 2015. As we move forward, we will continue to look for additional opportunities to drive revenue and reduce our costs with a dual goal of providing world class customer service while restoring the company to bottom line profitability and eventually earnings growth. I'd like to close by sharing a quote from a paper published by IO Funds; an independent firm last month provided an update to their 2015 whitepaper call in defense of Ocwen. Their uptick included with the following statement and I quote. In this update we compared the servicing strategies of SPS and Ocwen. In compared to SPS, Ocwen's modification and liquidation strategy resulted in more homeowners retaining their homes and at the same time also resulted in lower overall losses to the associated mortgage trusts. They then went on to say and I quote, we can't find another servicer that does as good of job at servicing troubled borrowers as Ocwen. This independent feedback in conjunction with the similar positive remarks from Moody's that Ron previously mentioned, is a tremendous validation of the efforts of over 10,000 Ocwen employees and is something we are all deeply proud of as we continue to improve and evolve our company. That completes our prepared remarks. And Tairone, can you please open the call to questions.