Douglas Shulman
Analyst · Jefferies
Thanks, Kathryn, and good morning, everyone. I'm very pleased to be with you today. 2019 is off to a great start. We achieved strong results across many of the key drivers of our business during the first quarter. Let me take you through a few. Consumer & Insurance earnings were $1.37 per diluted share, up 16% year-over-year. Credit continued to be strong. Our net charge-off rate was 7.1%, a 10 basis points improvement from the same period last year. And both our early- and our late-stage delinquency rates declined year-over-year. Our operating expense ratio also improved, down 30 basis points from the first quarter of 2018. We also made further strides in our funding and liquidity during the first quarter. As I said before, we are very committed to having a conservative balance sheet with a long liquidity runway. As Micah will go through in greater detail, we issued $2.3 billion of secured and unsecured debt at attractive rates this quarter, and we expanded our conduit capacity by another $250 million. Overall, we had a great first quarter. We're well on our way to achieving the strategic priorities we outlined for the year, all of which are targeted at enhancing the core strengths and earnings generation of our business. Before I turn the call over to Micah to review our quarter's results in more detail, I'd like to highlight some of the ways in which we're building on our strengths. First, our return profile. Our hybrid business model with a national branch network, robust central collections and servicing and digital capabilities is driving strong results. Our C&I segment generated a return on receivables of 4.7% in the first quarter, about 40 basis points better than last year, driven in part by our credit performance and stronger operating leverage. But we are not standing still. We're continuing to invest in our customer experience, including improved technology in our branches, a streamlined application process, advanced analytics and other innovations. These will lead to an enhanced customer experience and increased productivity of our teams. Our secured lending reached 49% of ending net receivables in the first quarter, representing all of the growth we've achieved in the last 2 years. This enhances the stability and resiliency of our business. We're also proactively ensuring the resiliency of our business through our approach to funding and liquidity. As we discussed in the past, we've been lengthening the average duration of our unsecured maturities, which is now around 4.5 years. We have also staggered the timing of our unsecured securities -- our unsecured maturities, so that no more than 20% of our total debt comes due in any given year. And as we've shifted more towards unsecured debt, we've increased our unencumbered assets and strengthened our liquidity profile, giving us significant liquidity runway even in the event of disruptions in the capital markets. Lastly, as you all know by now, with the return on tangible common equity in excess of 25%, our business generates considerable capital. As we continue to prioritize disciplined underwriting, a conservative balance sheet, operating leverage and customer experience, we expect continued profitability and strong capital generation. And this year, as I mentioned in our last call, we are focused on deploying our capital by deleveraging to 6x, reinvesting in the business and paying dividends to our shareholders. Over time, we will continue to allocate the considerable capital that we generate in a manner that best builds long-term shareholder value. With that, let me turn the call over to Micah.