Jay Levine
Analyst · Credit Suisse
Thanks, Craig. With a lot going on this quarter, particularly on the integration front, we also have quite a bit to cover during our call this evening, including our review of the quarter, the state of the market, our progress on the integration of OneMain and an update to our 2016 and 2017 guidance. So let’s begin with Slide 4, we had a profitable quarter, earning $25 million or $0.19 per share on a GAAP basis, and $122 million or $0.90 per share in our Consumer and Insurance segment on an adjusted non-GAAP basis. While made good progress this quarter on our strategic priorities, we continue to grow receivables, manage credit risk and strengthen our liquidity in balance sheet. Looking at the environment, we continue to see strong underlying consumer fundamentals, with multi-decade lows in weekly jobless claims and modest wage growth from middle income consumers, giving us confidence in the overall health of the U.S. consumer. At the same time, we are seeing an increase in the supply of unsecured credit available to the sub-660 FICO borrowers. Recognizing this shift as well as our own performance, we’ve taken a harder look at the lowest credit peers in our prospect universe and requiring collateral or simply not booking these higher risk loans. I’ll discuss this later in the call. This quarter marked a meaningful acceleration of our program to integrate OneMain. As we set out a journey of maximizing the value of the OneMain acquisition, we have kept our eyes of our destination. One combined branch network with a single brand and national footprint to deliver a uniformly outstanding experience to the more than 2 million customers we serve across the country. We knew there would be a number of tasks including the implementation of a unified underwriting system, building an integrated digital strategy, rebranding our Springleaf offices and converting to a single loan management system. With the exception of the brand system conversion scheduled for the first quarter of 2017, we accomplished all these critical tasks in the past quarter. In fact, this was the single busiest quarter since closing in terms of the sheer level of change, particularly for the almost 5,000 team members at more than 1,100 former OneMain branches. In addition, we successfully converted over 100 OneMain branches in North Carolina and Kentucky, giving us the benefit of very specific and tangible experience that we are already using to help us manage the full conversion in the first quarter of 2017. I’m incredibly proud of how our entire team accomplished these large scale changes during the third quarter and on through the pilot conversions. That being said, the integration in this scale is not without its challenges, and recently we have seen a firm-wide slowdown in loan growth relative to our expectations as well as an uptick in early stage delinquency, principally at the OneMain branches. I will discuss both these trends in greater detail later in the call. I’m pleased that with all these changes in the quarter, we still grew our portfolio by almost $200 million and increased the percentage of secured originations from 30% to 45% year over year. Let’s turn now to Slide 5. First and most importantly, our business model is designed to generate an unlevered return on receivables that we believe is unequaled in the industry at over 10%. We will not stretch for growth that does not meet this hurdle rate. We’ve achieved these returns with responsible lending at meaningful interest rates and in-person underwriting build upon sophisticated analytics. We have proven that our milestone [ph] effectively managed the most critical variable, credit risk, allowing us to drive consistent profitability. Additionally, we’ve achieved strong credit performance, while growing our portfolio over the past several years. We believe that our market opportunity, combined with our extensive branch network will continue to drive strong receivables in earnings growth. Our national scale and largely fixed cost base position us to achieve increasing returns on incremental receivable growth through very meaningful operating leverage. Our focus on unlevered returns is also important as maintaining a strong level of risk adjusted profitability helps us ensure access to low cost funding in the capital markets. Most importantly, not only our spread is attractive in and of itself but with modest of leverage, we believe in generating strong ROEs in the 20%-plus range. So the principles of our business model are: one, maintain our 10%-plus unlevered return; keep a firm head on credit and not chase loans or competitors in a manner that jeopardizes these long-term returns; leverage our invaluable branch networks take full advantage for scale and continue to generate strong returns on equity with our balance sheet model of lending. We believe that over the long-term, our model can drive higher and more sustainable earnings than any consumer finance models by retaining the full economics of our originations. Let’s now turn to Slide 6. Our proven ability to manage credit risk has been a major differentiator and when we look back over longer periods, we believe our credit performance holds up extremely well. Going back almost 20 years, Springleaf had performed strongly against other comparable sectors, such as private label credit cards and sub-prime auto, reflecting our conservative underwriting, emphasis on secured lending and the benefit of the branch model. We recognize that installment lending on weekly short-terms is a better formula than open-ended lending with undrawn capacity, which allows borrowers a free option to draw down on your credit just when you may not want to be lending to them. Further, in an effort to help as many potential customers as we possibly can, including those with FICOs extending to below 600, we always lean toward a greater percentage of lending to be secured by autos. This has helped us manage our credit performance through cycles, especially when credit available to our customers has been somewhat easier. Let’s turn to Slide 7, where we are showing you the more recent performance of the combined portfolio. As we think about our delinquency and loss trends there are few things I’d like to point out. First, for full year 2016, we expect the net charge-off rate to be very close to 7.1, right around the midpoint of what we previously projected back in February. Second, the numbers in the chart on the left are the combined number to the two portfolios and reflect a much larger percentage of unsecured loans. And we expect to manage over time. Third, delinquency was up from the second quarter. This increase was due to normal seasonality, and to the impact of recent integration activity to the former OneMain branches. We believe the impact of integration from the former OneMain network led to an incremental increase of 20 basis points in early stage delinquencies to the whole portfolio at the end of the third quarter. Finally, as we look ahead to expected charge-offs for full year 2017, we are anticipating a higher loss range than we had shared earlier, now 7.2% to 7.6% and the first-half 2017 charge-offs expected to be elevated as we go through this integration. Our revised credit outlook is partly related to denominator effect with less expected near term growth in receivables on our books. As well as link to the uptick delinquencies we anticipate experiencing through the integration. As we look at Slide 8 and 9, we’re going into a bit more details on each of the two portfolios, so let’s begin with Slide 8. As we think about the business we do our primary job to be stewards of shareholder capital, with the single most important task being managing credit risk, even at times at the expense of growth. We believe the availability to unsecured credit is currently the greatest that has been in recent years. I know we’ve said it before, but the primary reason for our focus on secured loans is that it protects us from the incremental credit risk of new loans, our customers may add after we’ve closed our loan. Secured lending is the most effective where we know to manage credit risk to those at the weaker end of the spectrum of the customers we serve. I want to illustrate the very positive benefit to secured lending as Springleaf, and then talk about how we’ve been using this to improve credit performance of OneMain. Total outstanding net receivables at Springleaf grew 21% in 2014, and 31% in 2015. And at the same time, we increased secured percentage of the Springleaf portfolio. Some of that loan growth came from our new auto program, where we made larger loans on newer cars and some came from increase secured lending the riskier segment of our customer base. Secured lending has that key part of both our growth and risk management strategies, and our secured portfolio is increased nicely from 44% in the first quarter of 2014 to 58% at the end of the third quarter. Importantly, while the net charge-off rate on unsecured loans runs around 9%, the net charge-off rate on secured loans runs over 50% lower. So it is easy to do why the strategy is so compelling. And that difference as you can more pronounced on the riskier segment of their customer base. Again, for the overall portfolio, as well as for every vintage we originate, we closely track metric to ensure our marketing and underwriting models of working. And that loses in overall returns of performing as originally projected. One of the most important leading indicators of loan performance is the share of loans that are 60 days past due at six months after origination. In fact, the 60 at 6 indicator gives us the best early read on the health of each vintage relative to expected performance. As you can see on top left, our secured vintage Springleaf has risen, the 60 at 6 measure has over the time demonstrated the benefit of originating more secured volume. This gives us confidence that we can expecting underlying improvement in Springleaf net charge-offs coming forward. Our 30 to 89 days delinquencies has improved in 2016, and we believe that this will be the lower charge-offs in 2017 compared to 2016 for Springleaf. Let’s turn to Slide 9, as we’ve mentioned previously over the past several years OneMain has deemphasized secured lending and you can clearly see that in the chart. Historically interest rates on OneMain secured loans are only at a small discount compared to that unsecured offers. With this pricing use an easy decision for customer to take the unsecured offer and it was certainly easier for the branches to sell and close the unsecured loans. This is had a negative impact on OneMain recent and expected credit performance, as you can see in the 60 at 6 chart on the top right. In addition the performance of the first quarter vintage is showing some of that of the integration activities I mentioned earlier. Even to say increasing secured lending in the portfolio has been one of our biggest priorities and closing, and we believe it will be a significant contributes as a long-term growth, lower losses, and importantly enhanced profitability. With originations in the third quarter of OneMain was 38% secured versus 13% one year ago. And that the OneMain portfolio by 21% secured at the end of the third quarter, and we have already made meaningful strides into closing and expect the secured percentage of the OneMain portfolio will grow at approximately 35% by late 2017. Deployable security is expected to drive losses in 2018, below the projected the 2017 level. As we’ve bought new emphasis to secured lending in the OneMain branch network, we’ve recently seen a reduction in our unsecured volumes. While, we’ve had real success and selling secured loans not every unsecured prospects or customer has the collateral or the willingness to take on a secured loan. And we believe they did along with the integration activity has been a driver provision slowdown in growth at OneMain. Let’s turn to Slide 10, at the time of acquisition, OneMain was grown its receivables at less than 5% per year, and receivables at Springleaf for growing about 20% per year. Looking forward based on the growing number of new customer applications we continue to see, we believe good demand continue to exist for our loan products. We continue to expect mid-teens growth at Springleaf with their fewer integration activities occurring. As our integration activities accelerate in the third quarter, the amount of change we asked of our branch team members simply kept them from bringing a historical level of focus on new business and collections. In addition, we postponed a number of growth initiatives in light of the need to focus on the integration. As we think about our earnings from the integration over the past few months, and as we approach the final stages of our branch systems conversion, we now expect minimal growth to former OneMain until the integration is completed in the first-half of next year with a growth expected to pick up in the second-half of the year. Let’s turn to Slide 11. First, it goes without saying that we are disappointed by the recent downturn in volume and growth and the resulting need to reduce our earnings guidance for 2016 and 2017. Let me share some of the critical factors that have shaped our updated view. First, we are seeing more unsecured price available, and in response we have moved to eliminate unsecured lending to our highest risk prospects. We have recaptured some of this volume with secured lending, but clearly not every one of these customers have the willingness for the collateral to take on the secured loan. Second, after we close down the acquisition, we saw tremendous excitement in the OneMain branches about the new products and growth potential and we experience a strong first quarter pickup in loan originations. Unfortunately, as we moved into the more intensive portion of the integration particularly in this last quarter, we have seen productivity decline in the OneMain network impacting both growth and credit. We do this impact as transitional and expect to see positive momentum in both receivables growth and credit performance after we complete the integration in the first-half of 2017. Accordingly, we are resetting our consumer insurance adjusted EPS guidance for 2016 to a range of $3.60 to $3.70 per share. For 2017, we are lowering our target for total C&I ending net receivables by about $2 billion taking into account the full branch integration that we anticipate completing in the first quarter. This reduction in receivables has led us to update our 2017 C&I adjusted EPS guidance of $3.75 to $4 per share. Again, our primary objective is to ensure that our business is positioned to grow long-term shareholder value. This means we must continue to focus on completing the integration as efficiently and effectively as possible, and we will not stretch for growth by allowing unacceptable risk to our operations of credit management. We fully expect to deliver on the opportunity ahead of us. I’m now going to turn the call over to Scott to give you more detail on third quarter performance.