Robin Seim
Analyst · Craig-Hallum Capital
Thanks, Randy. So we had an absolutely outstanding quarter in Q3 that exceeded expectations across the board. Our record order volume included 34% of our Acute Care equipment orders from new and competitive conversion customers. Of those orders, we continue to see a strong contribution from competitive conversions, with more than 3/4 -- 3/4 of the orders again being competitive conversions and the rest from new greenfield customers who have never purchased automation before. We do see fluctuation in these measures quarter-to-quarter, but year-to-date, we have 32% of our orders from new and competitive conversion customers, of which about 2/3 of those are competitive conversions. We're very happy with these results, believe they continue to demonstrate the competitiveness of our solutions.
Revenue for Q3 2012 was $84.3 million, up 31% from Q3 2011, and up 12% from last quarter. Q3 2012 earnings per share on a GAAP basis was $0.20. We report our results on a non-GAAP basis also, which excludes stock compensation expense, amortization of intangible assets associated with acquisitions and any onetime costs or benefits. All the transaction costs associated with the acquisition of MTS Medication Technologies were recorded in Q2 of 2012 and were excluded from non-GAAP earnings that we reported that quarter. For Q3 there were no onetime transaction costs recorded.
We use non-GAAP financial statements in addition to GAAP financial statements, and we feel it is useful for investors to understand acquisition-related costs and noncash stock compensation expenses that are a component of our reported results. A full reconciliation of our GAAP to non-GAAP results is included in our third quarter earnings press release and is posted on our website.
On a non-GAAP basis, earnings per share was $0.29 in Q3 of 2012, up from $0.16 in Q3 of 2011, and up from $0.20 in Q2 of 2012. Our non-GAAP operating margin was 17.4% in the quarter, which is a new record. Non-GAAP operating margin is up from 11.2% a year ago and 13.3% last quarter. Our expectations had been to achieve non-GAAP operating margins close to our goal of 15% by the end of the year. We're happy to have achieved the goal early, capping a steady process of profit improvement, while continuing to invest in our product line and our market strategies.
As a part of the profit improvements we achieved in Q3, we saw some benefits in both product cost and operating expense that we don't expect to repeat. Those benefits drove 100 basis points of favorable gross margin and 150 basis points of favorable operating expense. On a go-forward basis, we expect our operating margin to hover in the mid-teens and will have some fluctuation with the product mix of our sales. Our blended non-GAAP gross margin was 55.4% for the quarter, which is very strong considering we now have a full quarter of Non-Acute Care products that carry lower gross margins. Our Acute Care gross margin tends to be in the mid-to-high 50% range and our Non-Acute Care gross margins are in the low to mid-40% range.
Adjusted earnings before interest, taxes, depreciation and amortization, which also excludes stock compensation and amortization and the amortization of acquisition-related cost, was $17.5 million for the third quarter of 2012, up 94% from $9 million a year ago.
Our Acute Care segment, which includes everything we sell to hospitals, contributed $64.4 million in revenue. Our Acute Care business contributed $0.22 to non-GAAP earnings per share in Q3. The Acute Care business had non-GAAP gross margins of 59.8% on the products and 55.1% on service in Q3 of 2012, averaging 58.6% for the quarter. Acute Care gross margins are up over 200 basis points from Q2 and about 1/2 of that result reflects sustained improvements. The Acute Care segment achieved 16.5% non-GAAP operating margins in Q3 and is exceeding our expectations that we set earlier in the year.
Our Non-Acute Care business consists of solutions sold outside the hospital setting, including equipment and consumables that manage medication adherence packages and dispensing systems sold to institutions serving long term care needs. Over 80% of the Non-Acute segment revenue is comprised of consumables used by pharmacists to make blister cards. They are at the center of medication control in most Non-Acute Care facilities. Non-Acute segment contributed $19.9 million of revenue to the quarter and contributed $0.07 of non-GAAP EPS. The rate of earnings contribution is higher than originally expected. Non-GAAP gross margin for Q3 Non-Acute Care business was 45.1%, and our non-GAAP operating margin was 20%.
The balance sheet metrics remain strong. Cash and cash equivalents were $55 million, up slightly from Q2 of 2012. During the quarter, we repurchased $5.6 million of stock, which was fully offset by cash generated from the rest of our operations in Q3. Our accounts receivable days outstanding was 58, up 6 days from the last quarter. We expect our DSO to be in the range of 50 to 60 days, and we view the increase as normal fluctuation. Our inventory was $26 million, and our regular headcount, 1,084, both relatively unchanged from Q2 of 2012.
Regarding the full year of 2012, we're tightening our expected range of revenue from $307 million to $315 million previously forecasted, to a range of $310 million to $312 million. This forecast is consistent with our guidance that we gave at the beginning of the year for revenue growth in the range of 7% to 8% in the Acute Care business.
Our guidance for product backlog at the end of 2012, which is the value of firm orders that have not yet completed installation, remains in the range of $138 million to $142 million. Product backlog is comprised primarily of automated dispensing cabinets, central pharmacy systems and supply management products. Non-GAAP earnings per share were expected to be between $0.75 and $0.81. Both of our segments are achieving better results than expected, so we are raising our expectations for non-GAAP EPS for 2012 to be between $0.86 and $0.88 per share.
So this concludes our prepared remarks. And now I'd like to open the call to take your questions, and I'd like to note that for the Q&A session, Randy and I are joined by Chris Drew, our Executive VP in charge of all of our field operations for Acute Care. Operator, can you open the call?