Operator
Operator
Good morning. My name is Lori and I will be your conference operator today. Thank you for joining us for this conference call for OFG Bancorp. Our speakers are José Rafael Fernández, President, Chief Executive Officer and Vice Chairman; Ganesh Kumar, Senior Executive Vice President and Chief Operating Officer; and Maritza Arizmendi, Executive Vice President and Chief Financial Officer. A presentation accompanies today’s remarks. It can be found on the Investor Relations website on the homepage in the What’s New Box or on the webcast, presentations, and other files page. This call may feature certain forward-looking statements about management’s goals, plans and expectations. These statements are subject to various risks and uncertainties outlined in the risks factor section of OFG’s Securities and Exchange Commission filings. Actual results may differ materially from those currently anticipated. We disclaim any obligation to update information disclosed in this call, as a result of developments, which occur afterwards. All lines have been placed on mute to prevent any background noise. After the speakers’ remarks, there will be a question-and-answer session. I’d now like to turn the call over to Mr. Fernández. José Rafael Fernández: Good morning. Thank you for joining us today. I will review the quarter’s results and Ganesh and Maritza will join us for the Q&A. As we’ve done in the past few quarters we’ll focus our prepared remarks on a few key highlights. This morning we reported strong results for the fourth quarter considering the effect of the hurricanes, the slow restoration of electricity and telecom and the continuing economic uncertainty. Earnings per share were $0.30 that included an additional $5.4 million in hurricane related provision for potential loan losses excluding that provision earnings per share would have been $0.37. You can see from our performance that our recovery is well underway and that we’re playing a significant role in helping businesses and consumers recover. Customer deposits increased in excess of $260 million from the pre-hurricane levels, new loan generation was more than $250 million up 33%, originated loan balances were up more than $110 million, net new customer acquisition return in December to the rates we saw before Maria and Irma. All continuing operations, branches and ATMs are back to operating on a normalized basis. We have seen no noticeable signs of out migration in our customer base or staff. Importantly capital continue to build, tangible book value at $15.67 and the tangible common equity ratio at 11.29% were both up quarter-over-quarter and year-over-year. Please turn to Slide 4. Making sure people and organization survived the hurricanes was our number one accomplishment in 2017. Separate from that we had important additional achievements last year that helped to number one, move OFG and Oriental forward in position, two, position us as a different bank more agile, challenging the status quo one that can get things done faster and easier even under very difficult circumstances and three speed our recovery. Oriental introduced five new first in Puerto Rico banking technologies during 2017 further enhancing our digital channel. These include a video interactive ATMs and secure lock for protection of credit and debit cards. The technologies are designed to attract customers with a noticeably different and higher level of service at a reasonable cost. Innovations like this prove their effectiveness resulting in a 2% increase this past year in net new customers, a net increase of $127 million in originated loans and a net increase of $193 million in customer deposits. It was this increase in deposits that enable us in part to significantly reduce borrowings and their associated higher cost helping us to expand our net interest margin 41 basis points. By mid-year we had eliminated all central government related debt and after several years of preparation we launched our U.S. commercial loan program in October. The former will eliminate a drag on our loan book while the stateside initiative has already begun to add new loans using the same criteria that we have so successfully employed in Puerto Rico. Please turn to Slide 5. In the third quarter we added $27 million pre-tax in an additional loan loss provision to cover the potential impact of the hurricanes. As part of our current assessment and considering the most recent data available an additional $5.4 million in provision was recorded in the fourth quarter. Most of that was applied to the acquired residential mortgage loan portfolio. Separate from all that, the regular provision for non-acquired loans increased $2.5 million primarily due to the growth and mix of our originated loans. Please turn to Slide 6. In response to the hurricanes we put into place our program alivio cuando más lo necesitas, relief when you need it most. For all the retail loan customers we provided a three month automatic moratoriums on payment of principal and interest. For all residential mortgage and commercial loan customers, we were similarly accommodating depending on client needs. Loan moratoriums that ended in December are showing promising trends in all portfolios. We are closely watching credit performance for the remaining moratoriums that end in the first quarter of 2018. It is too early at this point to come to a conclusion, but we are encouraged. Our credit metrics for the quarter for the most part improved. Net charge-off rate decline reflecting lower consumer loan charges due to the moratorium. Non-performing loan rate increased. This was primarily due to commercial loans current in their monthly payments, but being placed in non-accrual as a result of deterioration of their financial statements. And total delinquency fell this was primarily due to lower inflows because of the automatic moratoriums and to a lesser degree payments received from moratorium loans. Please turn to Slide 7. Our business dashboard really tells the story of the quarter. Originated loans increased a $112 million and total net loans grew by more than $90 million. This was due to the significant rebound in production. Commercial production increased to more than a $100 million, as we successfully developed relationships with businesses participating in Puerto Rico’s recovery. The new OFG USA program added about $25 million in C&I loans. Auto production at $88 million was our best quarter in 2017. Looking at customers’ deposits, you’ll see cost of deposits held steady at 52 basis points. And I’ll also like to note that by the end of the fourth quarter, we had almost $1 billion in non-interest bearing deposits. Fee revenue declined only a $0.5 million. Point of sale related revenues were down $1 million, due to a lack of electricity. But that situation improved significantly in the December as more power was restored in San Juan. Work management primarily benefited from annual insurance fees, while mortgage banking revenues were level with the third quarter. The next slide shows are loan book transition. All of these data is in our financial table. So let us skip to Slide 9 for income statement highlights. The one item, I’d like to point out is our tax rate, for 2017, our effective tax rate was 24%, because of the hurricane provisions, we had a higher proportion of exempt income and income subject to preferential rates than we had projected. Please turn Slide 10. The next two slide show the strong levels of OFG’s capital position. I’ll like to point out that our capital ratios have been up to 2017, where the high they have been over the last five years. And if you please turn to Slide 12, you’ll see that most of our metrics have recovered and have even surpassed the levels we were seen before the hurricanes. To sum up, please turn to Slide 13. With more electricity and telecom available and modest recovery began to take hold in the fourth quarter. Businesses and consumers began moving towards a new normal. Day-to-day life started to stabilize, primarily in the metropolitan area. The economy is recuperating from the catastrophe and we’re slowly moving forward. For that we thank every volunteer, government official and utility crews from both here and the mainland, who have helped and continue to help in this effort. But we are not yet out of the woods. Short-term, we are waiting significant insurance payment from claims, for Washington to approve a financial package for Puerto Rico and for the complete restoration of our energy and communications services. Longer-term, we must develop a lasting solution to the PREPA problem. So far all we hear is conceptual and lacks consensus from stakeholders. Needless to say, we also must resolve Puerto Rico’s physical problems and we need to collectively agree on how Puerto Rico should leverage its many attributes to create an economy that can produce self-sustaining growth. As we’ve seen from these quarter results, OFG and Oriental are playing a major role leading the way for consumers and businesses alike. It was the investments we made in our digital infrastructure, staff training and community involvement that enable us to get up and running quickly after Irma and Maria. In turn, we were able to rapidly shift our focus back to helping our business clients and retail customers. In 2018, we plan to deploy more technology to service our customers faster, develop new commercial relationships both here and on the mainland and optimize more internal processes to find even better ways to serve our clientele and maximize our operating leverage. We will keep you informing in future calls, as we continue along our path transformation. With this, we end our formal presentation. Operator, please open the call for questions.