Neal Verfuerth
Analyst · JMP Securities
Thanks, Scott. As Scott had alluded to -- first of all, good afternoon everybody, thanks for taking the time to listen on our call today. As Scott had alluded to due to a technical snafu, our release has not hit the wire yet. So I’m just going to read what my statement was, it really sits quite nicely with this call.
Given our recent release of the InteLite integrated system, which addresses the market for both LED and fluorescent full-range dimming technologies, the quarter we’re reporting is consistent with our expectations for our year-to-date progress. Our value proposition continues to be validated by customer adoption. Furthermore, the higher average selling price of this product presents numerous growth opportunities well into our future.
So with that, I just want to talk a little bit about technology. I’ve been in the business now 30 years and I probably have seen more advances in technology in the last 18 months than and I have the previous 28.5 years. The technology on a general basis in lighting has really been evolutionary at best, since Thomas Edison first invented the first electric light source, incandescent light bulb.
In 120 years, there hasn’t been really a whole lot of change again, mostly evolutionary with the incandescent bulb still being a cornerstone of the lighting solution for many commercial buildings and most of the residential customers in America today. Only recently, has the technology really become revolutionary with the introduction of the LED technology.
I read recently -- it kind of really thought provoking that, with the LEDs, it’s only the fourth lighting technology in the history of mankind, starting back to fire, so it’s really quite profound. With that, there are challenges and opportunities. Starting with Don’t Be MisLED, which is a campaign that we actually put out some time ago to talk with our customers, because of all the hype that surrounds the LED technology. When we say Don’t Be MisLED, we have seen a lot of companies out there making a lot of representations essentially, kind of applied physics and making promises that relates to performance and longevity that they’re just not going to be able to keep.
So when you’re looking at launching such a revolutionary technology, it’s really important that the promises we make are going to be kept. And a big advantage for Orion as we go to the market with this next generation, if you will of technology is the fact that we have a very substantial existing installed base. We have 8,000 facilities -- 8,000 plus facilities where people know us, and we’ve saved them in aggregate of over $1 billion. So for us to go there with the next thing is a much easier sell than customer -- excuse me, competitors that are out there trying to bring a new technology to the market, and trying to acquire a new customer relationship at the same time.
Another challenge and opportunity as we see that the expectations of the next best thing out there with these new advances in the last 18 months or so. Customers are saying to us and users, what’s the next big thing? Well, we here at Orion, we can say we have it. We have the Apollo Solar Light Pipe. We have the InteLite platform, and we have a technology pathway well-defined into the future to take customers of the next level of savings, not only in lighting, but in HVAC, simple control strategies, demand response, measurement verification, metering, process control, et cetera. We have a technology pathway that’s well-established and we're already talking to customers about where we will be not just today, but also well into the future, the next 2 to 3 even 5 years out with the InteLite platform.
And we of course, have a pretty substantial renewable portfolio. We have really a core competency as a company we’ve developed in installing renewable technologies, putting our customers in the position that we can make them super energy-efficient and, if they should choose to do so, go all the way to the point of being off the electric grid for several hours a day actually generating power at their place of business.
So again what is a challenge to some is an opportunity for Orion. CapEx constraints, still the challenge even in times, as we are seeing today certainly better economically than they were 18 months ago, but nonetheless there are still CapEx challenges. So we have customers that are sitting on the fence deciding where to prioritize these CapEx expenditures, so they put them into production or new tooling and fixturing or into cost savings initiatives. And as you might expect many times, when the economy is picking up as it is, they're looking at putting the dollars into their core business.
So we’re developing additional innovative financing solutions most recently the megawatt supply contract allowing our customer to put the technology in -- the Orion technology, without technology or financial risk. As we continue to perfect that, we see our business more and more moving towards financing allowing customers to keep their capital, their CapEx dollars and put them into their core competency. And this is the program that we’ve been working on for some time, so we’ve already got a good track record of 400 plus facilities using our financing tools and we see that expanding in the future, as we get smarter and better at deploying these new financial tools.
The technology and learning curve there is an awful lot that has to take place inside the organization here on Orion from a manufacturing standpoint, and sales, and project management, and tech services, and everything it takes to support this next generation of technology. We’ve made investments as we've been talking about on previous calls into our Orion University and all of our training tools and facilities, and we see that as, just another barrier to entry and away to build up our position and a real sustainable differentiation between us and many of our competitors out there that have not made these investments. So again, it’s a lot more complicated than business with the digital lighting and controls, but it’s going to keep a lot of the people that are in the fluorescent space today out of the business, because the level of complexity that’s surrounds this new technology, not only understanding how to build it, but how integrate it, how the support and service it and sell it in the customers facility.
Thermal and optical optimization that’s been a core competency of Orion’s going back many years and that doesn’t change, regardless of what the technology is. We’re talking the basic physics of optimizing optical and thermal performance. So, what we’ve learned over the years in our fluorescent offerings, and the Apollo Light Pipe, even on their InteLite controls as relates to managing thermal and optical in most of our products also comes into play allowing us to produce a world class LED product.
Contrary to what many people think, we’ve had our toe in the water for sometime actually several years as relates to LED. We’ve done in excess of 3 million square feet retrofit for many of our food customers, Sysco, US Food and others. What you see here if you’re online is a photograph of a chart that we have done in the Arkansas for one of our national accounts replacing existing for fluorescents with the new-generation LED with the controls.
So 3 million plus square feet is more than what a lot of our competitors that are running around are talking with people of what they’ve done. We actually have hard evidence and have continued to refine our product line to beyond freezers, and to the normal ambient operating temperatures with an I-Frame configuration similar to the platform we now use for fluorescent.
I’m starting to categorize the building -- the business from -- as it relates to our go-to-market strategies and the way we’re looking at training and communicating and messaging to our customers, essentially if you have the existing lighting value proposition, which if you look at the far left starts with still today many customers are out there that have existing HIDs using 465 watts with the $400 operating cost. We have pretty good penetration here at Orion and with our competitors replacing the traditional HID legacy products where they fluorescent fixed or whether it’s a T8 or T5 based technology generally using 220 watts or so, cutting their operating costs from $400 down to $196.
Several years ago, as we started to refine our optical and thermal performance, we are able to get the same light levels that customers were desiring with their legacy products for less wattage than what the competition was getting. We're down to 145 watts. And that's just factoring in superior fixture performance and design.
So we're taking everything we've learned over the last several years and looking into the future, this is how we're going to build out our business and deliver the top line dollars that we talked about at the last call in the next 5 years.
It starts with technology. We're not going to stop where we are today, we continue to file patterns and have had additional patents submitted and approved and we have as I alluded to earlier an expanded InteLite platform in mind and well into the development cycle be able to continue to build upon the system and the savings that we've offered our customers several years ago, and well into the future. Everything we've done in InteLite is forward-compatible and reverse-compatible from a technology standpoint so that our customers won't be stranded out there with some obsolete technology for Orion.
We’re also looking at on an ongoing basis, both Scott and myself and some of our engineering folks, complimentary bolt-on technologies or companies that might complement what we're doing here and further offer our -- enhance our value proposition to our customers, something in the energy space.
We continue to talk about feet on the street. We've expanded and continue to expand our partner network and put more feet on the street. At this point in time, we’re about 2x feet on the street as it relates to sheer head count as what we were about a year ago. And we’re looking at different niche market specialists, that can bring us into various markets that we hadn't even thought about, that would be categorized in more of the traditional space. And to a very little niche markets that we can tweak a product or maybe come up with a different brand, name, and find a very different channel to market and we’re going to pursue that business.
Our systemized sales process, something that we’ve talked about and continued to refine since the company’s inception. We’ve actually gone as far as we put into the sales operations center and that takes more of an active role even working with our partners and helping them establish starting with recon established appointments. We do the recon. We do scheduling, calendar management, and actually help drive the sales process from our sales operation center and provide management reports for our partners for the principals for them to help drive their sales people they have in market on local basis. Almost becoming their add-on sales manager and report writer giving the day-to-day need to drive the sales process. This is all in our desire to increase our sales pipeline, not just quantity, but quality.
So I’ll talk a little further out in my discussion today about the quality in what we’re doing to enhance what we called our technology demonstration comparing our technology versus our competitors’ technology, one of our technologies versus another et cetera but giving customers the real hard data they need to make buying decision and to make sure that the CapEx requests that are showing up in their organizations are approved with Orion because it’s an absolute slam dunk when they see the savings and we can actually show them metered savings before and after. So, they don’t have to worry about that risk of not having the project deliver as promised.
Execution of compliance as part of our sales and operation center, we’re actually enhancing our compliance to make sure that in our testing, to make sure that people are actually following our process and our pricing strategies have been now tailored more towards compliance and making sure people are following the process as it’s been laid out, as it’s been proven to be highly accurate, but the high closing ratio and using pricing strategies to drive that behavior as opposed to more traditional thinking and looking at just sheer volumes and transactional issues. Getting people to follow the process, we know if you follow the process with right activities, you’ll get the result at the other end.
The integrated system as we call it, it starts with InteLite controls making the light not just smart, but intelligent. And we can apply this technology to both the full range dimming on the fluorescent side of the business as well as the LED. It really comes down to what is the best product for the application that we’re looking at with the end user.
As you can see here, the value proposition on the left is the high intensity fluorescent, the HIF, 148 watts when it’s on full brightness, the control strategy by using what we call the adoptive dimming allows us to discern between motion underneath the fixture that is actually transient -- people are just passing through or they’re actually working underneath the fixture and we control the fixture accordingly. We believe the future for controlling buildings is to never turn the light totally off from a safety and creature comfort standpoint. As an alternative to that, adjust the light and the power based on what the actual activity is underneath the fixture itself. Activity based motion that makes the lite intelligent.
So as you can see the scenario here, whether it’s the fluorescent or the LED based on all the case studies we’ve done and the documentation in several facilities for our customers, we’re seeing the fixture 90% of the time is at low and only 10% of the time is at high. Meaning that 90% of the time the actual traffic underneath that given fixture is its transient traffic, people are passing through, not actually working underneath, which allows us to get a more aggressive and then control the fixture accordingly making the fixture perform at its optimum level. The longevity is ensured and we’re also adding another dimension in creature comfort and safety, because we don’t have large tracks of the building going dark.
What’s interesting here is, you’ll see the operating cost you have to extrapolate of these numbers, is very similar within pennies whether it’s LED or fluorescent. So the void here being, we're not counting fluorescent yet, we still believe it’s very viable and in certain applications is going to make sense although there are times may be the LED or even a customer preference may be driving that. But nonetheless we have our solution that will deliver the savings and the lowest operating cost very cost effectively and accommodate a customer's desire to be in either technology and get the best possible lighting job for the applications in their building.
As we compete in the market, and we bring in this technology, the integrated system out, we’re looking at not only the obvious, which is replacing existing HIDs, but part of the consideration for us is, what about all the customers already that have converted to HIF whether they are Orion customers or a competitive fixture. You can see here from left to right the illustration in the far left would be a traditional high density fluorescent cutting the wattage down to 220 or so watts less than $200 operating cost and you can see how the integrated system would compare at $30 and change operating cost versus a $200 operating cost.
Intentionally I didn’t even put an occupancy sensor on the traditional high density fluorescent because what we are seeing in the field is a lot of these jobs that have been installed over the last several years, the occupancy sensors aren’t actually turning the fixture on and off as much as people think because of the time out that is embedded into the device itself. So if you could imagine a forklift going down an aisle in a big warehouse and they drive down they drop off a pallet, they drive back. Every time they pass through the field of view of that particular sensor, with the old technology it actually resets itself back to full high for another 30 minutes.
So we are finding a lot of these big facilities the savings that they realized to be are really as a result of taking the old HID and going to a newer fluorescent not so much from a controlled standpoint. So the InteLite system with the intelligent lighting were going to pick up an additional savings there by making the light intelligent and I can even see expanding that into getting more specific as it relates to on-peak versus off-peak savings, maximizing rebates et cetera and allowing us to extract more value, more rebate dollars, demand side management dollars or demand response dollars in the future using the InteLite system.
So we have all the right technology, all the right pieces now, as we talked about the last call, we are looking at the future. We are investing in our pipeline. Our gross pipeline to date is well in excess of $300 million. The gestation period, which is what we categorize the time we initially meet the customer who are actually seeing appeal coming out of the other end is approximately 400 days and the closing ratio is still in that 30% to 35% ratio -- on the higher side if you actually follow our sales process. So, my constant focus here at Orion is looking at ways to expand the pipeline to get more pipeline out there. Compress that gestation period with tools like financing and additional more rigorous M&V, measurement and verification and validating the savings and what can we do to get our people better trained, additional tools et cetera to increase that closing ratio.
But these are the inputs that we are using now to look at our business into the future and determine based on these investments and these activities on the front-end, establishing a relationship, the site assessment, field verification, get the incentives lined up, design engineering, getting a proposal delivered to a customer, what can we do to compress that cycle and get that deal to fall out the other end.
Some hard data support our investments in this pipeline is a snapshot looking at first quarter fiscal year 2012 versus fiscal year 2013 again, first quarter. We’ve actually doubled our market segments with the newer technology platform. We're looking at additional markets other than the traditional high bay that Orion has been most known for. So we’re looking at commercial establishments, hospitality -- we’ve already done lighting jobs at some Marriott Hotels as an example. And other hotels. We’ve done some outdoor lighting at banks. So we’re looking at markets that go well beyond our traditional high bay big box warehouses or manufacturing operations. The amount of appointments the call center has set up has risen 550% quarter-over-quarter.
The dollar amount has gone up as it relates to the different technologies 570% and the proposals generated. The order counts have gone up 460%, individual orders for the technology demonstration. The average technology demo in dollars most of those results and the sales has gone up 19.3% and that is as a result of including more controls, and more bundled systems into our proposals as opposed to what we’ve done traditionally just showing our customer a lighting solution.
So you can see here, what we’re illustrating is the investments we’ve been talking about last quarter and the quarter before, quarter before that coming now into fruition and you can see the pipeline as it builds up and how it fits into the normal metrics of managing the pipeline and take a look at these dollar amounts and these percentages you can see and begin to feel how we're going to get to the goals that we talked about in our last earnings call.
And as I alluded to the future markets and segments, that’s something we’re really excited about because it use to be that we're looking for just high bay HID opportunities, now we’re looking at hospitality, the Company itself has a lot of experience in its early days dealing with all the major hotels chains Hyatt, Marriott, Hilton as an example just to name a few, we’ve done a lot of work in the guest rooms years ago with fluorescents, now we're going back and revisiting a lot of the same customers, same relationships and expanding into exterior lighting even looking at some interior lighting as relates to LED recessed cans and an introduction of a full product line in that regard.
General office, replacing troffers [ph] in offices, retail both normal retail, low ceiling finished ceilings or big box retail. We have solution that we’re working on us for both, and again, largely untapped markets for Orion or the traditional high efficiency lighting players because nobody has come up with solutions in a way to penetrate these markets and we believe we’ve got the product and the strategies developed to penetrate these markets as we’re already starting to do, which are going to help deliver the numbers that we’ve been talking about over the next couple of years.
So with that, I’m going to turn the call over to Scott to give more specifics on the financial performance.