Meredith Kopit Levien
Analyst · J.P. Morgan. Please go ahead
Thanks, Harlan, and good morning, everyone. Before I begin, let me take a moment to acknowledge the bravery and dedication of our journalists in Ukraine and the surrounding region. Our reporters, photographers and support team have been on the ground since January, well before the war began, and their courageous work is helping people make sense of this tragic and still-unfolding conflict. This is precisely the kind of story that The Times is uniquely positioned to cover, and our readers have responded in large numbers and with deep engagement. Our ability to lead on, and engage our audience in, the biggest and most consequential stories of our time underpins our confidence in the updated strategy we detailed on our last earnings call. That strategy is to become the essential subscription for every English-speaking person seeking to understand and engage with the world. It’s grounded in three pillars: First, to build on our leadership in news to be the best news destination in the world; second, to be more valuable to more people by helping them make the most of their lives and passions; and third, to provide a more expansive and connected product experience that helps people engage with everything we have to offer in a way that makes The Times indispensable to their daily lives. With this strategy, we believe we have an opportunity to penetrate a large and growing addressable market to attract, retain and monetize subscribers and drive profitable growth as we progress toward our goal of 15 million subscribers by 2027. It was easy to see our strategy in action in the first quarter, which was a strong one in terms of net subscriber additions. Overall revenue grew more than 13% in the quarter, with digital subscription revenue up approximately 26% and total advertising up almost 20%. It was our best start to the year in terms of subscriber growth since the launch of the digital pay model in 2011, except for Q1 2020, which was when the pandemic started. We added 387,000 net new digital-only subscribers in the quarter, including new subscribers to The Athletic after the acquisition on February 1. The Times now has 9.1 million total subscribers, with 10.4 million subscriptions, a metric that I’ll remind you we are now moving away from as we focus on scaling individual subscriber relationships and begin to more aggressively market our multi-product digital bundle. Let me talk now about the quarter’s results in terms of the first pillar of our strategy: being the world’s best news destination. Reader interest in our coverage of the war in Ukraine contributed to both total audience and the depth and frequency of their engagement. It was an especially strong period for international readers and subscribers: weekly average international users grew 17% quarter-over-quarter, spurred by our ability to provide around-the-clock coverage. This elevated engagement was first and foremost a function of the newscycle, but we believe our deliberate investments in our product experience also played a role. Our collection of Live news experiences including text, photos, videos, maps and interactive graphics was the entry point for many readers, and was the most powerful driver of increased subscriber engagement with our news product quarter-over-quarter. We also saw the impact of our steadily improving targeting capabilities, which help us connect readers to more topics of interest through personalization of our homescreens, and through our large and growing portfolio of e-mail newsletters. We now have 19 subscriber-only e-mail newsletters that together reach almost a third of our news subscriber base. We’re encouraged by data that shows that subscribers who read at least one of these subscriber-only newsletters churn at a lower rate than those who do not. Conversion rates were up twofold over the first quarter of 2021 and largely consistent with the second half of last year due in large part to continued enhancements to our use of machine learning to determine when to ask non-subscribers to pay. And we’ve begun to apply these capabilities to products beyond News, starting with Cooking. More broadly, we believe our continued strength in News conversion demonstrates that we’re still in the early days of penetrating a large and growing market. We do expect there to be significant variability in our subscription results from quarter-to-quarter based on seasonality and changes in the newscycle. But our progress in each of these areas underpins our confidence in the long-term potential of our model, and in particular, our long runway for ongoing optimization. This brings me to the second pillar of our strategy becoming more valuable to more people by helping them make the most of their lives and passions. This has long been the idea behind our rich culture and lifestyle report and our fast-growing standalone products. And it’s the idea behind our acquisition of Wordle, which played an outsized role in the quarter’s engagement and subscriber growth. While our news coverage contributed to gains in audience and real strength in subscriber return, Wordle brought an unprecedented tens of millions of new users to The Times. The majority of these incremental users only played Wordle, but weekly average users for non-Wordle games more than doubled in the quarter, which led to our best quarter ever for net subscriber additions to Games. The addition of Wordle to our portfolio has proved incredibly valuable, and we are moving swiftly to leverage its massive audience to introduce Wordle players to our other games, recognizing that its audience may moderate over time. We closed our acquisition of The Athletic in the quarter, and moved quickly to apply our expertise in the areas like audience development, subscription funnel optimization and advertising. We’re off to a strong start operationally, with several talented Times leaders taking on new roles at The Athletic, helping build out its audience development and advertising teams. Subscriber growth at The Athletic was in line with our expectations, following the transaction’s execution in early February. In the second half of this year, you can expect us to begin to introduce The Athletic into a broader Times bundle, which is where we see the biggest opportunity for growth. We’ve also begun to lay the groundwork for introducing an array of advertising products to The Athletic later in the year, and we see a meaningful opportunity to build a substantially larger ad business over the next several years. We are on track with our plans so far, and optimistic about the value The Times’s playbook can bring to The Athletic to drive incremental revenue growth and improved profitability over time. I’ve talked so far about the first two pillars of our strategy, which involve meeting more news and life needs with world-class content. The third pillar of our strategy is about putting all that content together in a more expanded and connected product experience that helps people engage with more of what we offer and makes us indispensable in their daily lives, independent of the new cycle. While we will continue to sell our products on a standalone basis, we believe that over time a New York Times bundle of interconnected products will allow us to better penetrate our addressable market of 135 million people, and drive more volume and higher ARPU. We’ve already begun to better connect our products and expose people to more of our breadth by optimizing our programming and promotion on our homepage, in e-mail, and in our subscriber onboarding. With this work, we’ve found that while the vast majority of current and new bundle subscribers engage with News, their incremental engagement with non-News products has widened over time, which helps to support healthy retention. We’ve also begun to increase the promotion of our multi-product bundle with a series of optimizations to our marketing presentation and to our purchase flow. As a result of these optimizations, bundle subscriber additions in Q1 were the highest ever for a single quarter. I’ll turn now to advertising, where performance in the quarter was on track in terms of total revenue, though digital grew less than expected and print grew more. Digital advertising was above last year’s first quarter, but below our expectations, driven mostly by market-wide issues including lower spend by tech advertisers, some advertisers pulling back on spending with the onset of war in Ukraine, and a broader climate of macro-economic uncertainty. Print advertising, on the other hand, beat expectations, led by entertainment and luxury, offsetting the miss in digital, and putting total advertising up 20% over Q1 2021. We believe that our ability to achieve this level of growth in relatively volatile conditions is a testament to our strength at capturing marketer demand with a uniquely diverse ad product set. As we saw in the first quarter and have long said, we expect that our advertising business will be subject to significant fluctuations including as a result of macroeconomic conditions. Even so, we continue to believe strongly in the competitive advantages of our ad product set, and that digital advertising business will be a significant contributor to the Company’s profits over the long-term. To recap, it was a strong start to the first year of our strategy to become the essential subscription, with many signals reaffirming our belief that we are in the early stages of an extraordinary opportunity to win a larger share of a still-growing market. Consistent with what we said last quarter, our plan for doing so includes continued, measured investment into the opportunity we see ahead, which we believe will strengthen our competitive position and drive attractive long-term growth. The Company’s cost growth in the first quarter reflects our continued investment priorities. Growth in the number of employees creating content across our news and lifestyle products and growth and product development to make the delivery of that content even more engaging in habit forming. As we’ve long said, we won’t sacrifice long-term growth in the name of short-term profit. We do expect these investments to drive improvements to our marketing efficiency and we also expect to see benefits over time from our tech investment as our platforms and underlying capabilities continue to improve. Consistent with the 2022 guidance I provided on our last earnings call, we continue to expect to grow adjusted operating profit in our core business before the impact from the Athletic. So we don’t expect that growth to entirely offset the dilutive impact of the Athletic on a consolidated basis. Before I turn things over to Roland, I want to make notes of the Executive Editor transition that our Chairman and Publisher announced last month. Joe Kahn, who has been Dean Baquet’s managing editor for the last five years will become Executive Editor in June. Joe is a brilliant editor and a sophisticated and principled leader. He’s also been among the trailblazers in our newsroom’s digital transformation. And I can tell you that the Times newsroom will be in very good hands under Joe. I all also want to make note of our upcoming Investor Day now plan for Monday, June 13, where we’ll dive more deeply into our strategy and have you hear directly from some of our key business leaders. And with that, over to you, Roland.