Good morning, and welcome to the NW Natural Holding Company Q2 2021 Earnings Conference Call. All participants will be in a listen-only mode. . Please note this event is being recorded. I would now like to turn the conference over to Nikki Sparley, Director of Investor Relations. Please go ahead.

Thank you, Danielle. Good morning, and welcome to our second quarter 2021 earnings call. As a reminder, some things that will be said this morning contain forward-looking statements. They are based on management's assumptions, which may or may not occur. For a complete list of cautionary statements, refer to the language at the end of our press release. We expect to file our 10-Q later today. As mentioned, this teleconference is being recorded and will be available on our website following the call. Please note, these calls are designed for the financial community. If you are an investor and have additional questions after the call, please contact me directly at (503) 721-2530. News media may also contact me. Speaking this morning are David Anderson, President and Chief Executive Officer; and Frank Burkhartsmeyer, Senior Vice President and Chief Financial Officer. David and Frank have prepared remarks and then we'll be available, along with other members of our executive team to answer your questions. With that, I will turn it over to David.

Well, thanks, Nikki, and good morning, and welcome. We're halfway through the year and have posted strong financial results and continue to make good progress on our growth initiatives. We reported net income of $1.92 per share for the first 6 months of this year compared to net income from continuing operations last year of $1.41 per share. New rates in Oregon drove results at the natural gas utility along with continued healthy customer growth, lower negative COVID-financial impacts and higher revenues at our interstate storage business. Reports for our region show a continued steady recovery in growth in several areas. Unemployment rates in the Portland Metro area have declined to 5.3% for the 12 months ended May 2021, a level last seen in 2015. That's lower than the national unemployment rate of 5.9%. We're also seeing recovery in some of the sectors hardest hit by COVID restrictions. For example, in the food service sector, Oregon has regained about half of the jobs lost through June 2020. In the accommodation or lodging sector, we've regained nearly 1/3 of those jobs. Single-family housing activity remains very strong. In the Portland Metro region, home sales were up 39% for the first 5 months of 2021 compared to 2020, with the medium sales price up over 20%. New single-family permits issued were up 26% in the Portland Metro area through May this year compared to prior period. And recently released population growth data showed positive net migration to Oregon in the Portland Metro area through July 1, 2020. This coupled with strong price signals and a relatively stable demand for single-family homes are expected to continue spurring development activity in our region. For the quarter, these trends translated into solid customer growth. New construction plus conversions translated into connecting over 12,000 meters during…

Thank you, David, and good morning, everyone. I'll describe earnings drivers on an after-tax basis using the statutory tax rate of 26.5%. As a reminder, Northwest Natural's earnings are seasonal with a majority of revenues and earnings generated in the first and fourth quarters during the winter heating months. For the quarter, we reported a net loss of $700,000 or $0.02 per share compared to a net loss of $5.1 million or $0.17 per share from continuing operations for the same period in 2020. The improvement over the last year was driven by our gas utility, which posted an increase of $0.16 per share. Higher earnings at the gas utility were primarily related to new rates set in Oregon beginning November 1, 2020, customer growth and approximately $1.4 million of COVID-19 costs incurred in Q2 2020 that were subsequently deferred to a regulatory asset in the third quarter. Utility margin in the Gas Distribution segment increased $8.5 million as a result of the new rates and customer growth, which collectively contributed $7 million. Utility O&M increased $2.6 million, reflecting higher benefits and nonpayroll expenses. Depreciation expense and general taxes increased $2.3 million, while interest expense decreased $800,000. For the 6 months -- first 6 months of 2021, we reported net income of $58.8 million or $1.92 per share compared to net income from continuing operations of $43.1 million or $1.41 per share for the same period in 2020. The $0.51 per share increase was largely driven by the gas utility, which contributed $0.35 with our other businesses contributing $0.16 per share as compared to last year. Similar to the quarter-to-date results, higher earnings at the gas utility were primarily related to new rates in Oregon, customer growth and $1.8 million of COVID-19 related costs that were subsequently deferred in the…

Thanks, Frank. Turning to a few updates on our key long-term objectives -- our long-standing -- and I do mean long-standing core value of environmental stewardship as a driving force behind the choices we make every day in our operations and in planning for the future. We believe climate change requires rapid innovation and collective action, which is why we're committed to reimagining the role of our system and the fuel we deliver. In 2016, we established a 30% carbon savings goal to be achieved by 2035, starting from a 2015 baseline. This goal is not only for our own operations, importantly, it also includes the use of our natural gas by customers. I'm happy to announce that we released our 2020 ESG report earlier this week. I hope you've seen it and reported that we're ahead of our target savings and are on track to meet or exceed that goal. I want to underscore this is a very unique and aggressive voluntary goal and has been a catalyst for us to lead beyond our walls by building public policy coalitions that support innovation, and of course, new thinking. One example of that is the groundbreaking Oregon Senate Bill 98, which allows us to procure renewable natural gas, including hydrogen for our customers. This log us further than any other current law in the U.S. by outlining goals for adding as much as 30% renewables on the system by 2050. We continue to make progress into the legislation by signing an agreement with Element Markets to purchase RNG. To date, we've signed RNG agreements with options to purchase or develop RNG totaling about 2% of Northwest Natural's annual sales volume in Oregon, which is enough to heat 36,000 homes. We feel good about the progress we made in a short…

. The first question comes from Selman Akyol from Stifel.

So I guess a couple of questions real quick. So can you just maybe expand O&M this quarter came in higher? And I heard what sounded like employee and onetime expenses, but can you maybe just shed a little more color there?

You bet, Selman. In the first half of the year, what we've really seen grow there, and this is as expected and part of the reason we filed the rate case in Oregon, and then of course, the rate case in Washington. In addition to -- I think it grew about 7.5% through the first 6 months compared to last year. And I'd say about 1/3 of that growth was just payroll and benefits, just typical -- a little bit of headcount, but mostly just regular salary and benefit growth. We do have a new lease on the headquarters and operations center here, which is another 1/3 of it. And then the last 1/3 was really split between -- as with most companies, we've had to move to some cloud-based solutions in IT, and those are more subscription or contract as opposed to capital, so we're seeing some increase there, and then a bit of this and that around the company. But really 2/3, 3/4 of our payroll benefits, the new headquarters lease and then some of these cloud-based IT costs and then just other things that are too small to break out.

Fair enough. Appreciate that. And then just turning to the RNG, and I know you guys have some more RFPs out there. So I'm just curious what goes into your vetting process because we're seeing a lot of new people or a lot of new companies enter this business? And so when you think about who you're going to procure from, can you just maybe lay out a few of your criteria? And then also, broadly speaking, it comes from either agriculture or landfill. So do you have a preference? I understand it's a molecule at the end of the day, but is there any preference between those 2?

I'll start off, and then I'll turn it to Justin. I think strategically, what everybody needs to understand is, we're doing all we can to procure as much renewable natural gas to decarbonize what's going through the pipeline. And so whether that includes investment opportunity, which obviously is beneficial, but even purchase opportunities like the one that we mentioned in the announcement this week. But with that, Justin, do you want to go into a little bit more detail on Selman's question?

Yes, sure. I mean the #1 thing we're trying to do is get cost-effective renewable natural gas for our customers. We have the flexibility to acquire that or procure it from a variety of locations and a variety of sources, and in many ways, we are somewhat agnostic about that. We do have a rigorous methodology that we've established with our regulators about how we calculate the incremental cost to our customers. So it's not just purely kind of the notional dollar amount in a contract. There's a lot that goes into that as we think about sort of avoided costs and compliance costs, transportation costs and various other things. So there's a whole host of criteria that goes into our RFPs. But at the end of the day, we are trying to acquire or procure the most cost-effective RNG for our customers that we can. Yes. Sources are agnostic as well. So we -- our Tyson announcement, obviously, that partnership is focused on food processing facilities and the waste streams related to that. We also have and will be looking at wastewater treatment facilities, landfill, gas opportunities and other agricultural operations. So it's -- we're fairly agnostic as it comes to feedstock as well.

Understood. And then the last one for me, just any update on -- in terms of the experimentation going with hydrogen?

Yes. Kim, why don't you kind of touch base on that one?

Yes, we continue to work with EWEB, the electric utility in Eugene. They're closing in on the process to acquire the land. And we're also looking at different technologies. We've explored mechanization with waste CO2, but we're also now looking at making this just hydrogen-lending project because we're starting to get some inquiries from industrial customers really interested in blending. So the work continues. We're making progress. But as a pilot, we've got -- we want to make sure that when we file this under Senate Bill 844 program that we're ready to go. So more to come.

I think it's also a good, Selman, at the national level that the current infrastructure bill has language in there for hydrogen, too, along with a bunch of other stuff with $3.5 trillion infrastructure bill. So we'll see where it is in the Senate right now, and we'll see where that goes. But that appears to be a big piece of it. And I think that will help spur the hydrogen development in this country, which I and AGA support.

I might also add, we're continuing to do our lending at our own training facility in Sherwood, Oregon. We have 5% lending tests, and our team is creating an uptick in that lending over time towards the -- at the end of next year, we expect to be serving the entire facility out there. Right now, we're serving a couple of buildings and testing equipment. So that work continues as well.

As there are no further questions, I would like to turn the conference back over to David Anderson for closing remarks.

All right. Well, thank you, Danielle, and thanks to everybody for joining us today. And as always, if you want to dive deeper into it, you know Nikki Sparley is the person to contact and she'll help you out. Thank you, everybody.

The conference has now concluded. Thank you for attending today's presentation. You may now disconnect.