David Anderson
Analyst · UBS. Go ahead
Thanks, Nikki, and good morning, everyone, and welcome. I hope you, your families, your work colleagues are safe and well. Like all of you, we continue to navigate these unusual times. Cities within our service territory began reopening in the second quarter. And like many parts of our country, we began seeing an increase in COVID cases in late July. But it has appeared to plateau lightly. Now more than ever, we are tapping into our core value of caring for each other and the communities we serve. From a business perspective, we continue to focus on providing safe and reliable service while ensuring the health and safety of our employees. We continue to benefit from a conservative business model with stable utility margins. A majority of our revenues have recovery mechanisms in place to weather normalize and to decouple margins. We also remain focused on efficient operations. That, combined with the decline in natural gas prices, has led to natural gas bills that are about 40% lower today than they were 15 years ago, which is very good news for our customers. The third leg to our strategy is to look for growth that fits our conservative risk profile. Most recently, this has been a new contractual revenue stream from the North Mist gas storage expansion and, of course, our water and wastewater businesses. Our solid business strategy allows us to adapt to unforeseen challenges, such as the coronavirus. And our core values of integrity, safety, caring, service ethic and environmental stewardship are the foundation and guiding principles for all we do. Safety continues to be a value at the forefront of our minds, and we remain vigilant during this pandemic regarding the safety of our 1,200 employees and, of course, the 2.5 million people that we serve. Our natural gas and water utilities are critical infrastructure. We've continued all essential options to provide reliable service while following relevant health and safety guidelines, including guidance from OSHA and the CDC. We've created a specialized field team that takes extra precautions when responding to calls where there's a known or suspected case of COVID. In the vein of caring and customer assistance, we temporarily stopped disconnecting customers and charging late fees on past-due bills. We are also providing financial assistance through a variety of programs, including our corporate philanthropy fund, easy for me to say, our gas assistance program, several state and federal programs and, of course, a special employee giving campaign. In June, we issued a $17 million bill credit to Oregon customers, which is a record amount under this sharing mechanism. At the same time, we continue to see strong customer growth. New construction plus conversions translated into connecting over 13,000 new customers during the last 12 months, which equated to a growth rate of 1.7%. While we can't predict the full economic effects of the pandemic, we continue to see mitigating factors for our business with our resilient business model, the timing of the onset of the pandemic and our conservative and efficient business operations. Not only do we care for customers, we also care deeply about our employees, and I am proud of how quickly our employees have adapted adopted rather, new safety procedures and embraced working remotely, all the while they have maintained the highest service and productivity levels. During this excuse me, we're also reminded of the importance of social justice in our workplace. As a company, we have publicly stated that racism in any shape or form is not tolerated at Northwest Natural. And for years, we have actively progressed in the anti-racism and equity agenda, not only internally with our employees, but also founding and supporting wider community diversity initiatives and meeting aggressive goals to provide business opportunities to minority and female-owned businesses. Today, our culture is one of accountability, creativity and collaboration that is inclusive and supports opportunities for all employees. This work is not easy, and there are no shortcuts. We are focused on continuous improvement and we'll keep fostering such an environment, building diverse workforce across all levels in our organization, providing equity in pay and development opportunities and ensuring inclusion so all voices are heard and respected. Now turning to the progress we've made related to environmental stewardship. I'm pleased to share that in July, we've reached an important milestone here in Oregon. Rulemaking was completed on groundbreaking renewable natural gas legislation, what we call Senate Bill 98, which enables us to put renewable natural gas, or RNG, on our system and take the next step in our state's energy transition. RNG is a zero-carbon resource produced from organic materials like food, agriculture and forestry waste, wastewater or landfills that can be added into the existing natural gas system. All forms of RNG are supported in the law, including renewable hydrogen. The law enables us to acquire RNG on behalf of Oregon customers and goes further than any other law by outlining goals for adding as much as 30% RNG into the state's pipeline system by 2050. It allows up to 5% of a utility's revenue requirement to be used to cover the incremental costs of RNG. Currently, that equates to about $30 million annually for Northwest Natural. Gas utilities are also allowed to rate base interconnections with the gas system and could include RNG facilities and rate base, if that is the lowest-cost option for customers. We're pleased to take this significant step forward with the support of the legislator legislature, governor and regulators. Before I turn it over to Frank, I'd like to mention one last item that we made progress on recently. Last week, Northwest Natural and all parties in the Oregon general rate case filed a comprehensive stipulation with the Public Utility Commission of Oregon. The filing includes a $45.8 million increase in revenue requirement compared to a requested $71.4 million amount. This stipulation is based on the previously settled capital components, including a capital structure of 50-50 debt and equity and a return on Equity of 9.4% and a cost of capital of just under 7%. In addition, the stipulation reflects average rate base of approximately $1.45 billion. Northwest Natural's filing is subject to OPUC approval. And if approved, new rates are expected to take effect on November one this year. This is also the time that our revised purchased gas adjustment, or PGA, takes effect. This year's PGA forecasts a reduction to customers' bills, which offset the majority of this base rate increase we just settled on. We commend the commissioners and parties for their ability to continue working virtually under less-than-ideal conditions. So with that, Frank, I'll turn it over to you to cover the financial details of the second quarter and year-to-date. Frank?