Ravi Saligram
Analyst · Truist Securities
Thank you, Sofya. Good morning, everyone. Happy New Year and happy Lunar New Year, and welcome to our call. I sincerely hope that you and your loved ones are staying healthy and safe. While there's no doubt that 2020 was a very challenging year, I am immensely proud of the results our team delivered as we quickly adapted to the evolving environment. At the same time, we remain focused on ensuring the safety and well-being of our employees carefully operating our plants and distribution facilities while [indiscernible] our capacity and maintaining financial viability and business community. We closed this to start the year on an exceptional manner with fourth quarter and full year results ahead of our expectations across the board. This is a testament to the incredible resilience, fortitude and commitment of our employees who execute with excellence. In fact, in first quarter, we pivoted to accelerate the turnaround plan and drove significantly stronger underlying performance in the business in the second half of the year across all key value drivers, top line margins, earnings per share and cash growth. We also achieved meaningful progress against our strategic priorities in 2020. First, we strengthened and diversified our team as we broadly worked with our leaders from the outside into our clients, commercial food and outdoor and recreation businesses as well as the driver functions. They hit the ground running. As COVID certainly hit off, did not allow for any down time. They complement our strong existing leaders across the remaining 4 businesses. The leadership team and I are focused on building a winning one new culture focused on trust, transparency and teamwork. A diversity inclusion belonging efforts are our top priority as we continue to gather our employees and unify everyone behind the common purpose of delighting consumers with our innovative brands that create moment of guide, build confidence and provide peace of mind. Second, throughout the year, we improved customer relationships through enhanced collaboration, joint business planning efforts as well as increased emphasis on delivering excellent service for our customers. We are leveraging our omnichannel capabilities to advance joint business planning and believe there's an area of strength for you. We're also seizing opportunities to close our distribution gaps, particularly in the food, drug and other channels. We're already making progress on that front across a number of businesses, such as Food, driving and Home Fragrance. Third, we drove a 30 basis point improvement in normalized operating margin in 2020 and incredible fee, given the cost and business mix headwinds, we had to overcome during the year. This was made possible by establishing a culture of productivity as well as aggressively attacking overhead costs and organizational complexity. In fact, normalized operating margin expanded 120 basis points year-over-year in the second half, reversing the losses in the second quarter that were mostly driven by fixed cost deleveraging. And for the full year, EPS of $1.79, wow, up nearly 12% from continuing operations for tight working capital management resulted in stellar operating cash flow of more than $1.4 billion. Yes, folks, $1.4 billion. Our business unit CFOs, led by our own $1 billion-man, Chris Peterson, did a phenomenal job. Lastly, one of the key objectives of turnaround has been to return the company to sustainable core sales growth. While core sales for the year declined 1.1%, I'm delighted to say that in the second half of 2020, we turned the corner. Core sales grew 6% and increase across 7 out of 8 business units with every geographic region growing. During 2020, we experienced healthy domestic consumption that's broad-based. The strength and resilience of our portfolio showed through as growth in Food, Commercial and Appliances, Cookware business units offset Writing softness. The team successfully navigated demand surges, product and container availability issues and tempering factor and distribution center closures. Highly focused on relevant generation, grounded in consumer insights as well as omnichannel execution are making a difference. During 2020, we grew, improved domestic market share across a number of businesses. including baby gear, food storage, vacuum scene, fresh preserving, tents, quarters and tents, to name a few. Many of our top brands delivered incredible results in 2020, as Rubbermaid, FoodSaver, Oster, Mapa, Spontex, [indiscernible], Breville and [indiscernible], all grew at a double-digit rate. Omnichannel is the way forward and a critical priority for us. Our e-commerce business has continued to be a substantial growth engine for the company. In 2020, e-commerce revenue growth accelerated to the high 30s, and penetration online improved to about 22% of net sales on a local basis, close to double the rate versus 2 years ago. While Baby remains, by far, the most highly penetrated business across the digital platforms, we'll see meaningful shift towards online consumption across the portfolio. In fact, in 2020, 4 business units commanded digital penetration as a percent of net sales of more than 20%, including Baby, Home Fragrance, Outdoor & Recreation and Appliances and Cookware, and Food is chasing that number. All of our leaders took quick and decisive actions to swiftly adapt to the COVID-19 environment and emerging trends. These trends include preparing more food at home as regular people turn into home chefs, heightened interest in outdoor hobbies and personal wellbeing and increased investment in sanitation. We anticipate that trends will continue to evolve throughout 2021. We also believe that many of the habits that have been formed during the pandemic are here to stay with our portfolio well-positioned to capitalize on them. Let me briefly touch upon how each of our businesses performed in 2020 as I'm truly thrilled with the progress we have made. Let's start with Appliances & Cookware, where we delivered mid-single-digit core sales growth, driven by the strength in the international markets. In the U.S., consumption increased during the fourth quarter and for the full year as more people have been cooking, baking and spending time at home. In Latin America, despite COVID-related challenges, the team delivered outstanding results as they quickly pivoted towards the digital platform. Although I'm extremely proud of these results, I also realized that a lot more work needs to be done to reposition the Appliance business for sustainable growth. During 2020, the Appliances category accelerated significantly. And in some instances, we did not keep up, especially in the U.S. This resulted in share losses, albeit lower in magnitude than in prior years. Although we are seeing good traction with recent innovations such as Mr. Coffee iced coffee maker, Oster Texture Select Blenders and Oster Diamond for heating cooking parties, we need to extend the learnings and leverage consumer insights across the entire brand portfolio. Back where it began in 2020 and is continuing in earnest throughout 2021, as we implement the necessary strategic changes to successfully position appliances. We have a strong international Appliance franchise with strong brand equity for Oster, Crockpot and Sunbeam in LatAm and Australia and New Zealand, followed by Breville in Europe. Our challenge is to address payer category businesses in the U.S. with low gross margins that drag down the portfolio. Chris Robins, our CEO for that business, will undertake actions in 2021 to prune the portfolio. Within the Commercial Solutions segment, our commercial business had a phenomenal 2020 as core sales growth during each quarter culminated in high single-digit growth for the year. We saw particularly strong sales growth in washroom, glove and scouring product as well as outdoor and garage organization businesses we've benefited from heightened consumer engagement across the home improvement categories. In response to strong demand for sanitization as well as our strategic investments to expand production capacity, we placed about 3.3 million soap and dispenser, sanitizer dispensers globally and sold enough soap and sanitizers to clean over 30 billion pairs of hands. That's a lot of hands. We're not stopping there. We're introducing innovative stands and brackets that enable facility operators to put hand sanitizers virtually anywhere in the building, including on the wall, on a table top or any general open space. The breadth of the commercial business portfolio, which includes both consumer and commercial offerings as well as the diverse coverage of verticals and enhanced partnership with retail partners, position the business for long-term success. Let's move to Connected Home & Security business. While core sales were down in 2020 due to supply constraints caused by pandemic-related plant shutdowns, the business performed well in the back half of the year, with top line accelerating in the fourth quarter. Within the Home Solutions segment, our Food business has certainly lived up to its rocket-ship status that have grown very founder. It actually returned to growth prior to the pandemic and built momentum to mid-20% core sales growth in 2020, propelled by strong consumption throughout the year as well as market share gains. In the U.S., our leading brands, Rubbermaid, FoodSaver and Ball, took share across food storage, food preservation and canning verticals, benefiting from improved commercialization of product, stronger consumer social engagement and programming as well as recent innovations, such as the latest vacuum sealing device, FoodSaver and VS3000 multiuse preservation system and Rubbermaid Brilliance Glass. The launch of Brilliance Glass is off to a rolling start. And the overall sub-brand of Rubbermaid Brilliance sales have almost doubled in 2020. 2020 was a stellar year for FoodSaver, which is the fastest-growing brand across all of Newell brands, and it broke through as a top 10 brand for us. Strong appliance sales in 2020 should translate into increased consumer purchases in 2021. In Food, we continue to chase prolonged demand for January, and we are working hard to address supply constraints in certain product lines. At [indiscernible] to Home Fragrance, we experienced strong consumption growth at our Home Fragrance business during 2020, driven by surge in demand in the back half of the year. As a result, core sales increased in both North America and EMEA in the second half of the year and in the seasonally critical fourth quarter period. Full year top line sales performance was partially hindered by the temporary closure of Yankee Candle retail stores and other specialty chains for several months early in the year and the supply chain disruption experienced in the second quarter. I'm extremely proud of the team's resilience and creativity in addressing supply shortages as they work around the clock and even engaged the corporate teams in the manufacturing and packing operations. They went all out on production in an attempt to keep up with consumer demand, which remained robust in January. The scented category -- candle category so far in 2020, no pun intended, as demand for products that help bring tranquility to consumer homes remained robust. We held share despite supply constraints. As we look out to 2021, there are a number of exciting innovations in the hopper, including the Yankee Candle Signature Collection, the largest update to the Yankee line in years, and it's launching this month. It will provide our best burning experience to date. We continue to reposition the Home Fragrance business for the long time. During 2020, we exited the fundraising business and 77 retail stores with additional store closures anticipated in 2021. At the same time, we are building great momentum on our direct-to-consumer business, which grew strong double digits in 2020, offsetting sharp falls in retail, expanding distribution into the grocery and truck channels and diversifying the product portfolio into auto diffusers, et cetera. In the Learning & Development segment, cross-sell for our Baby business grew modestly during 2020. The rebound from Q3 persisted into Q4, driven by healthy consumption recovering from the depressed levels in March and April, where lockdowns were in full effect. For the year, domestic demand improved across baby gear and in print care businesses, particularly [indiscernible] car seats, high chair, swings and bottles. We have seen a continuation of strong domestic consumption trends in January. As mobility improved post lockdowns, the rebound in demand for toddler cases has been nothing short of remarkable. What's even more craft fine is that we solidified our leading position in this important category in 2020, getting over 250 basis points of share. We're thrilled by the strong performance of our Graco brand, which picked up 130 basis points of share in 2020 in a year past this innovation. More exciting launches are planned for 2021, including Graco slim fit 3-in-1 car seat, our slimmest designed that fits 3 car seats across savings space in the backseat. Without compromising on safety in the future -- feature's need. Now as anticipated, 2020 was a tough year for our Writing business as a category in total, particularly in the commercial channel. Core sales pressure continued into the fourth quarter, albeit at lower levels relative to the part of [indiscernible] as demand in the U.S. normalized a bit. During the fourth quarter, we did see continued consumption growth in the U.S., which started in September as the back-to-school season was extended. For the full year, there were also a few bright spots, including pens, living and fine art businesses, all of which grew POS despite the disruption. Although category headwinds were significant, both in the U.S. and internationally, we've made progress on the market share front. In our core Writing category, which position us to come out with pandemic on a stronger footing. 2020 was the year of the pen for the Writing business, with innovation delivering outstanding market share gains of about 750 basis points in gel pens and 260 basis points across the total pen category. We're optimistic about our momentum in the pens category and have launched expansion to our Sharpie S-Gel platform with Sharpie S-Gel fashion designs and color expansion and Sharpie S-Gel Metal Barrel. We'll be launching this platform around the globe. We also received -- achieved strong share performance in our [indiscernible] business as [Dynamo] reached record share, both in the U.S. and EMEA. While category challenges persist, consumption has remained positive thus far in 2021. We exited 2020 with the lowest retailer inventory position across the office superstores in several years. This should better position us in the retailers for a rebound, post-pandemic, as schools and offices return to more normal cadence. While there's a great degree of uncertainty around the timing of return to a sense of normalcy in schools and offices, we're assuming a more normal back-to-school season in 2021, but the offices may remain in a hybrid environment for the balance of the year impacting our commercial channel. Lastly, core sales and consumption in our Outdoor & Recreation business, while under pressure during 2020, break down by the softness in our technical apparel and beverages businesses as a result of further reduced on-the-go activities. We delivered fair performance in the Outdoor business in the back half of the year, particularly in the Outdoor Equipment category, such as scooters, tents and [indiscernible]. We also saw a number of favorable developments in the market share front in several core categories such as coolers and tents, where we gained about 90 and 190 basis points of share, respectively. I'm especially excited to share that Coleman, which is one of Newell's largest brands, returned to growth during 2020. What a way to celebrate the brand's 120th anniversary. Coleman had a number of successful launches in 2020, including The Coleman, Skydome, and with [indiscernible]. We are following up in the 2021 season with additional consumer-centric and purposeful innovations. To highlight just a few. We're expanding the assortment on the 2020 Coleman's Skydome Tent to larger dome tent in a variety of styles and colors. We're also introducing a Coleman reunion collection of coolers, which will include new mat-powered [indiscernible] and 3 beautiful trend-focused colors that elevate and rejuvenate the Coleman's still benefit cooler. Although I'm certainly encouraged by the progress we have made in outdoor equipment business, we have more work to do on technical apparel, which is especially led by Marmot brand and beverage with Contigo. We have brought in capable leaders to do just that and expect a stronger 2021. Newell is now 2 years into the turnaround with notable progress across the organization. As we look into -- look out to 2021 and beyond, we intend to build on the improving momentum. We will continue to position new brands for sustainable and profitable growth with our strategic priorities focused on the following 5 areas. First, galvanize our employees behind our process to create consumer-obsessed customer-focused organization that's digitally savvy and willing to experiment and learn while adhering to uphold values. Second, sustained top line growth by focusing on the end-to-end consumer journey, strengthening omnichannel capabilities while accelerating online penetration and focusing on scaling and modernizing our top brands. We also want to strengthen efforts to improve supply availability to improve customer service levels with a strong focus on forecast accuracy. Third, become an innovation engine by sharpening our focus on consumer insights and trends implementing an enterprise-wide innovation, operating model, building cross-business unit platforms and better leveraging our R&D resources. Fourth, accelerate international growth and improve profitability by addressing fragmentation, high overheads, prioritizing dry countries, evolving autonomous geographic units to One Newell approach to build scale and move to a distributor model in nonpriority countries. And fifth, continue to make progress on the financial agenda, expanding margins through productivity type management of overhead cost and complexity reduction as well as strengthening Newell brand's cash conversion cycle and balance sheet. Although 2020 was undeniably one of the most trying and volatile periods in recent history, I'm extremely [indiscernible], poised and resilient persistence, ability to adapt, pivot and execute with speed in the journey. This has enabled us to gain significant traction on our turnaround strategy and strengthen the underlying fundamentals, positioning the company to come out even stronger post the pandemic. I am excited about Newell's prospects and feel our better days are ahead of us. Onwards and upwards. And now I turn the call over to $1 billion-man, Chris Peterson.