Frank Burkhartsmeyer
Analyst · Bank of America
Thank you, David, and good morning, everyone. I will begin by discussing the financial impacts of COVID-19 and the highlights of the third quarter and year-to-date results and conclude with guidance for 2020. As David noted, the Oregon Commission recently approved a COVID-19 term sheet that outlines the types of revenues and costs that may be recovered. These include PPE, bad debt expense, financing costs associated with additional liquidity and certain lost revenues.
Direct expense reduction, such as lower travel and meals and entertainment are to be netted against the deferral. Prudency review and recovery of the deferral accounts will be determined at a future proceeding. While our business model is resilient, we are experiencing some financial impacts related to the pandemic. Through September 30, we have incurred an estimated $7 million of incremental cost and lower revenue.
In the third quarter, we recognized a $3.1 million regulatory asset for Oregon costs incurred to date. Utilities are also allowed to recover late fee revenue that has not been charged to customers since the suspension of normal collection processes. However, this revenue will be recognized in the future period when we begin to recover the foregone fees through rates. At the end of September, this revenue totaled approximately $1 million.
In summary, of the $7 million of total financial impact as of September 30, we expect to recover $4.4 million through rates under these orders with $3.1 million deferred in the third quarter. In addition to these deferrals, in order to further mitigate the financial effects of the pandemic, we initiated temporary cost-savings measures, which provided approximately $2 million of savings for the third quarter and year-to-date.
Switching now to our detailed financial results. I'll describe earnings drivers on an after-tax basis using the statutory tax rate of 26.5%. The return of excess deferred income taxes to our Oregon customers resulted in an effective tax rate of 22.3%. Also note that year-to-date earnings per share comparisons were impacted by the issuance of 1.4 million shares in June 2019 as we raised equity to fund investment in our gas utility.
As a reminder, Northwest Natural's earnings are seasonal with a majority of revenues generated in the first and fourth quarters during the winter heating season. For the quarter, we reported a net loss from continuing operations of $18.7 million or $0.61 per share compared to a net loss of $18.5 million or $0.61 per share for the same period in 2019.
The gas utility posted a decline of $0.08 per share related to higher depreciation and general tax expense, partially offset by the recognition of the regulatory deferral asset for COVID-19, which I discussed earlier. This decline in the gas utility was offset by an increased contribution from our water business as we acquired assets in Washington and Texas and lower expenses at the holding company.
In the gas distribution segment, utility margin declined $300,000 as the benefit of customer growth and higher rates in Washington was slightly more than offset by a decrease in revenues from late charges and reconnection fees and slightly lower usage from the industrial and large customer use -- large commercial customers that are not decoupled.
Utility O&M increased $700,000 in the quarter as we incurred higher compensation and non-payroll expenses, partially offset by the cost savings measures and deferral of expenses related to COVID-19.
Depreciation expense and general taxes increased $2.4 million related to ongoing investment in our system. Finally, interest expense for the quarter decreased $1.2 million as we deferred interest incurred to increased cash balances in March.
For the first 9 months of 2020, we reported net income from continuing operations of $24.5 million or $0.80 per share compared to net income of $27 million or $0.91 per share for the same period last year. Last year's results included a regulatory disallowance of $0.22 per share related to an Oregon Commission order. Excluding that disallowance, on an adjusted non-GAAP basis, earnings per share from continuing operations was $1.13 per share for 2019. The $0.33 per share decline is largely due to year-over-year growth in expenses and the effects of COVID.
In the gas distribution segment, utility margin declined $100,000. Higher customer rates in Washington, customer growth and revenues from the North Mist expansion project contributed an additional $10.4 million. This was offset by lower entitlement and curtailment fees related to pipeline constraints in 2019 and warmer weather in the first quarter of 2020 compared to the prior year, which collectively reduced margin by $4.8 million.
Utility margin also declined $1.1 million due to lower revenue from late and reconnection fees as we suspended normal collection processes. The remaining $5.2 million decline in utility margin is a result of the March 2019 Oregon order related to tax reform and pension expense. With the exception of the first quarter pension disallowance, this order has no impact on net income, as offsetting adjustments were recognized through expenses and income taxes, as I'll describe.
Utility O&M and other expenses declined $6.4 million during the first 9 months of 2020. This decrease is associated with the Oregon order, which resulted in $14 million of additional expense in the first quarter of last year as previously discussed. This was offset by a $6.4 million increase in underlying O&M related to higher compensation costs, contractor and professional service as well as moving costs for our new headquarters and operation center. This was partially offset by cost savings measures as I described earlier.
Over the last several years, we have invested in our gas system at historically high levels and we've placed the North Mist gas storage facility into service. As a result, depreciation expense and general taxes increased $7.3 million.
Finally, utility segment tax expense in 2019 included a $5.9 million benefit related to the implementation of the March order, with no significant resulting effect on net income. Net income from our other businesses increased $900,000 from higher earnings from our water and wastewater utilities and lower expenses at our holding company, partially offset by lower asset management revenues.
A few notes on cash flow. For the first 9 months of 2020, the company generated $149 million in operating cash flow. We invested $227 million into the business with $193 million of primarily gas utility capital expenditures and $38 million for water acquisitions. We continue to expect capital expenditures this year to be in the range of $240 million to $280 million. Our balance sheet remains strong with ample liquidity.
Now regarding the ongoing financial effects of COVID-19. In summary, our third quarter results are in line with our expectations and we have clarity regarding the recovery of cost in Oregon and late fee revenues. Going into the heating season, 96% of our commercial and industrial customers are current with their bills. Nonetheless, we know that some categories of commercial customers have been negatively impacted and we continue to closely monitor usage levels and commercial customer losses. We will also continue to pursue the cost savings measures underway to mitigate these circumstances.
Today, we reaffirmed guidance for continuing operations in the range of $2.25 to $2.45 per share and guided toward the lower end of the range due to the potential implications from COVID-19. Guidance also assumes continued customer growth, average weather conditions and no significant changes in prevailing regulatory policies, mechanisms or outcomes or significant laws, legislation or regulation.
Finally, this guidance excludes any gain related to the sale of Gill Ranch and associated operating results. These items are reported in discontinued operations.
With that, I'll turn the call back over to David for his concluding remarks.