Dheeraj Pandey
Analyst · RBC Capital Markets. Your line is open
Thank you, Tonya. Good afternoon, everyone. Thank you for joining us and a very happy Thanksgiving in advance. In September, we celebrated our 10th anniversary. It reached $1 billion in annual revenue, faster than most software companies had in the past 20 years with deferred revenue at almost $1 billion as well. In the last two years, we have transformed our business model from appliance to software and are now doing sole subscription. As we look to our next 10 years, we see even bigger opportunities to continue to work hard with our customers to ensure that words frictionless, reliable, and invisible remains synonymous with Nutanix. Q1 was a strong quarter for us based on better than expected financial results, progress in subscription, recorded large deals, as well as continued new product traction. To build on last quarter’s strong momentum with $370 million in software and support billings or TCV billings and $305 million in software and support revenue or TCV revenue both metrics beating consensus. We signed the second highest number ever of large deals in a quarter which we define as deals greater than $500,000. Subscription grew to 73% of total billings up from 71% last quarter as we move steadily towards the goal of more than 75% which is our stated goal by the end of fiscal 2020. Later, I'll talk more about why our move to subscription model gives us a competitive edge in a world that is increasingly going hybrid. We also had strong 39% year-over-year deferred revenue growth in Q1 reaching nearly $1 billion in the quarter, a notable milestone. In this call, I want to focus on the three pillars of our execution that are driving this improved financial performance; our go-to-market engine, our move to subscription model as we establish a new baseline and the organic adoption of our new products. The headline of the quarter was our continued momentum in execution across both sales and marketing. In addition to increasing our focus on lead generation, our global sales leaders continue to infuse rigorous operational discipline to our sales process around the world. The Americas region delivered record high software and support or TCV bookings this quarter. We also made excellent progress in sales hiring in the quarter with a record number of net new sales reps. We made another key sales hire during the quarter with the addition of a new VP of Americas channel. The new leadership is focused on helping our partners virtualize, simplify and integrate the multi-cloud experience of our customers. As we noted on last quarter's call, we spend the last three years building a robust enterprise business. Our goal is now to balance that with an equally strong mid-market business, as commercial customers are just as aspirational as enterprises on the hybrid cloud transformation. Not surprisingly, we discovered many of our million dollar accounts in this segment. One real example of a new customer win in this segment was with a U.S.-based Internet service provider. This deal which was $750 million comprised our core AOS operating system, Prism Pro, Bios and native AHV hypervisor to build a scalable private cloud, deleveraging Nutanix to run several of the enterprise apps including their Oracle databases. We also recently added a seasoned technology veteran to our executive team with the hire of Tarkan Maner as Chief Commercial Officer. In his multi-faceted role, Tarkan will lead business development, M&A, global system integrators, service providers and so on for cloud and platform products. I've watched Tarkan build two very meaningful companies in the last 15 years, Wyse Technology and Nexenta. It brings an entrepreneurial mindset and an acute awareness of the computing landscape. His authentic leadership style, a clear bias for action and a broad industry network have helped him create high energy companies in the space of end user computing and storage. I’m thrilled to have an extremely hardworking leader who’s passionate about cloud, telcos, people and clarity in communication. Speaking of clarity, let me share some of our progress in the simplification of our go-to market messaging that emphasizes customer solutions rather than individual products. We focused on three solutions around private cloud, end-user computing and databases. One of the most common themes we hear from customers is that they want their computing silos to work seamlessly from performance, security, APIs and ease of use point a few. This frictionless delivery is the focus of our new global ad campaign launched this quarter that shows how Nutanix software brings it all together now to virtualize, simplify and integrate data, applications and infrastructure. This outstanding approach was very well received at our European .NEXT Conference this October, where we brought together 4,500 attendees in Copenhagen at our biggest EMEA even to-date. Customers, prospects, employees and more than 1,200 Nutanix channel partners participated in over 100 technical breakout sessions to hear about the why, the how and the what of our future and how it relates to their multi-cloud journey over the next three to five years. Our customers now want to take our software to hyperscaler substrates in the public cloud as they realize that compute and storage need to set side by side in these highly virtualize network environments. At our conference, we showcased how we are approaching this problem by making the private and public cloud symmetric for our customers. They can build secondary sites, force computing to accommodate seasonal peaks, and globally load balance or distributed application across these data centers with a single fordable software license orchestrated by a single pane of glass that manages both sides of the aisle. It's events like .NEXT that help us drive strong momentum in large deals with new and existing customers. Shortly after .NEXT in Copenhagen we signed a multimillion dollar deal with a leading financial services forum in Germany that attended the event. They are now using Nutanix to run their mission critical financial services applications. This really is great example of how to leverage our premier marketing events to build trust with our prospects. That customer was just one of the 66 customers we signed in the quarter that worth over $1 million record for us. 13 of those customers also spend at least $1 million with us in Q4, with 50% of them increasing their engagement with us to support new workloads in Q1. In addition, this quarter, we closed nine deals worth more than $3 million. Finally, we are close to reaching a milestone of having nearly 1,000 customers with a lifetime spend of more than $1 million, up 39% year-over-year notwithstanding the compression in our topline due to subscription. Our biggest deal this quarter was with the repeat marquee client that invested nearly $9 million in subscription licenses to modernize the infrastructure. This global Fortune 10 company has lifetime bookings with us of over $38 million. The use case fuels a new edge computing solution that will manage their climbing use of IoT sensors and provide additional security to their digital transactions. This relationship accentuates what we are known for in the market reliability, reliability and reliability of our products, our processes and our people in customer support and customer success. And finally, this relationship also underscores how we're helping our Fortune global 100 customers transform from ownership of technology to access to technology with a subscription consumption model. To own music with iTunes or to stream music with Spotify is a simple way to think about tradeoffs of ownership versus access. Given how rapidly technology is changing, companies are introducing new products enterprise customers are waking up to this idea of subscription to a product portfolio being streamed to them in a very similar way. Just a short amount of time, we have shown strong progress in transforming our business to cater this new cloud consumption mentality. This transition will enable us to offer what we believe is one of the infrastructure segments only to license mobility models to protect our customers’ investments in multicloud computing. It will help our customers to move investments fluidly between private and public clouds, as their business needs dictate. Our flexible licensing is a competitive differentiator and a clear customer benefit. Equally important is how the subscription model paves the way for our long-term profitability as we set go-to-market incentives, respectively for hunting versus farming of annual contract value or ACV driven by sales versus total contract value or TCV driven by customer success. Speaking of customer success, one of our top subscription deals in the quarter came from a large civilian department of the U.S. government and is worth nearly $5 million. The deal represents this customer's first private cloud solution with our AHV hypervisor to manage and scale mission-critical workloads. The customer who use Nutanix to run Oracle in addition to selecting error for their database management and frame to deliver virtual desktops to its growing user base. They chose us for a product quality and breadth, simplicity and strong customer references. Speaking of simplicity, recently a Nutanix customer posted on an online forum about how easy it is to update Nutanix Clusters. The customer said, "I just wanted to give a shoutout to Nutanix on here so everyone knows how great and easy it is to set up an entire cluster from scratch". This customer had previous experience with multimillion-dollar projects for incumbents, which took weeks. That said, with Nutanix, it would have taken two hours. They went on to say, “I know Nutanix talks about this, but we need to be shouting this from the rooftops.” We intend to bring the same level of invisible laps when customers are instantiating workloads in a hyperscale data center of the public cloud. Another example of a $1 million plus subscription deal in Q1 was with a new customer that is a high profile US-based apparel manufacturer. We're helping this customer modernize their infrastructure to move off of a legacy three tier solution into a cloud forest architecture for their data centers, their primary workloads into databases and VDI. We partnered with a global XI who's helping us integrate Xi Beam, Calm, Files, Flow and Prism Pro with our native virtualization technology, AHV. The customer chose us for a simple ease of use, single pane of glass and the flexibility for the IT team to scale an elastic infrastructure. On the topic of flexibility, one of the key benefits of subscription is that it allows customers complete freedom to choose to spend operating our capital budget dollars. The hybrid consumption model in this case unlocks mobility of the entire stack including data, applications, networks and licenses. The 2019 Enterprise Cloud Index or ECI issued just two weeks ago supports these pieces of app mobility. The independent third-party survey asked over 2,600 global IT decision-makers about the state of global enterprise cloud deployments and adoption plans for hybrid cloud. 85% of ECI respondents said hybrid cloud is the ideal IT operating model. 95% reported that it’s essential, desirable to be able to easily move applications in the cloud environment. Moreover, 73% said they’re moving applications back on-premises, indicating a clear need for mobility. Switching gears to our third pillar of execution in the quarter which was traction of our new product portfolio. Customers know and love us for our reliable HCI core and our customer success ethos. Architecturally, we brought together storage, compute and networking into a platform combining the benefits of web scale architecture with the consumer grade simplicity of a smartphone delivered with a genius-bar like customer support experience. Over time, this trust and loyalty made our customers realized they wanted and needing more from us higher up the stack. Given how poor their other IT relationships are. Our newer products continue to gain traction in the market. In fact, this holistic approach of a hybrid cloud stack is often a critical reason why we win deals. In Q1, our number of deals that included at least product beyond our core HCI offerings increased once again at 28% in a rolling four quarter basis showing nice progression from 26% in the previous quarter. Our software and services portfolio now covers the trifecta of data plane, control plane and management plane. With the data plane comprised of the run time for the machines which themselves a pure software in the world software define. The control plane is where the machines orchestrate other machines and the management plane is where humans interact with machines increasingly with the help of AI in an era of AI ops. One example of the power of our product portfolio is that one of the world's leading organ transplant nonprofit organizations. This customer purchased over $2 million of our software including our core AOS operating system, comm, flow, files and AHV Hypervisor to run their SQL databases. The use of Nutanix software is a critical part of the full scale modernization of the computing platform. When trialing our software earlier this year, we saw 1.5 times performance improvement with the legacy infrastructure. This customer is now evaluating Xi Leap our cloud based data recovery solution. We also scored a competitor win with a largest organic farming cooperative in North America in the quarter. The farming industry has been going through significant changes which drove this customer to look at new and innovative IT solutions to address their database performance issues and support future growth needs. Return to us to reduce operating costs by significantly shrinking the database licensing fees. And a great example for our TCO, the cost savings on these licenses alone funded the purchase of our software. On the topic of hyperscaler platforms we announced Nutanix clusters earlier this year to enable our software to run in public cloud data centers. Our approach to multi-cloud is architecturally different. Just like HCI was so different than converged infrastructure or CI. CI was nothing more than a band aid stropping large technology providers under one roof. We founded this company on the premise that CI was a hack, a temporary coalition of big brands that would not withstand the test of time because it was packaging expensive hardware and software under an umbrella term of convergence with no change to the operating and consumption models. HCI on the other hand was a fundamental rethink on an empty canvas of commodity servers, commodity networks and enterprise great software coming together with an elegant consumer grade design. How we look at the new multi-cloud world of the new HCI challenge with their commodity servers, their commodity networks and our software and design is the journey of this decade. I’ll share more about clusters in the coming months. We hope to convince Gartner one more time about the real convergence of cloud’s Magic Quadrant. Virtualizing, simplifying and integrating them all together into one delightful experience is in our DNA. Speaking of delight, providing our customers with the freedom to choose which hardware report platform to run our software was a masterstroke for us in 2014. When we decided to open our appliance router market to competition from other server vendors who started to OEM our software, we're pleased to see our new relationship with HPE start to blossom this being the first quarter since the integrated products G8. HPE’s huge customer base can now easily adopt Nutanix. As we announced the general availability of our software in HPE ProLiant DX servers, fully integrated with our enabled support, HPE’s hybrid cloud in the server’s GreenLake solution was built in Nutanix AHV Hypervisor is also generally available now. As a result, we saw a number of new customer wins in these solutions during the quarter. In Q1, more than half of our HPE DX customers were also new logos to Nutanix, validating this new partnership and our software has increased exposure to HPE installed base. One example of how our new relationship with HPE is ramping faster than any of our past OEM partnerships is a nearly $2 million deal in Q1 with a new customer which is a large EMEA-based insurance company. Early success is compelling customers who already explored databases and service used case with Nutanix Era. One very critical initiative within the company is Xi test drive service running on Google GCP. To me this is one of our most important projects to get right for a true digital transformation of the company. How our prospective customers go from a digital banner ad to trying out our entire product portfolio hosted in the public cloud in a one click, self-guided experience is a testament to how far we've come from being an appliance company a couple of years ago. If we get this right, it’ll immensely improve profitability in the commercial mid-market as most of the prospects would then be enable with a digital touch, and only the self-selected ones would require a human touch. I'm proud to say that in this last year, we also done a thousand-odd credit card transactions to sell our cloud services with zero human touch. Digital transactions are core to our future including for subscription renewal and eventually to our profitability. Finally, we are humbled we recognize that Comparably is a great company for millennials to work for in the San Francisco Bay area and also Bloomberg Intelligence is one of the 50 companies to watch for in 2020. Before I turn it over to on to bring it all together now. I want to bring it all together now. Strong quarter, continued progress and the rollout of a subscription model, record number of large deals, growing demand for new products and an increasingly digital go-to-market strategy, beneath it all, the care and attention we give customers remains one of our most substantial competitive differentiators. Our proven track record and passion for simplifying complexity makes us a trusted partner for enterprises building the computing platform. Our long-term differentiation continues to be at the intersection of public and private clouds in how we virtualize, simplify and integrate the silos to make computing invisible anyway. Now I’d like to turn it over to Duston. Duston?