Anil Singhal
Analyst · Craig-Hallum. Please go ahead. Your line is open
Thank you, Andy. Good morning, everyone, and thank you for joining us. Let's begin on Slide 6 with a brief recap of our non-GAAP results. Consistent with our January 10 announcement, we reported third quarter revenue of $272 million, which was down nearly 13% from last year's third quarter and below our plans entering the quarter by $30 million to $50 million. I'll cover the shortfall against expectations in a moment. We also took steps to recalibrate our cost structure through certain onetime adjustments to variable incentive compensation. Our third quarter diluted EPS of $0.69 per share also benefited from a lower tax rate. We believe that many of the issues that affected third quarter revenues are likely to impact our performance in the fourth quarter. Accordingly, as we announced on January 10, we have received - lowered our full year revenue - fiscal year 2018 revenue and EPS outlook. We have spent considerable time over the past several weeks trying to help shareholders understand the issues that are impacting our performance. Rather than follow our conventional format of highlighting key accomplishments in the quarter, I would like to focus my commentary on answering the most common inquiries we have received. The first question asks about the biggest factors impacting NETSCOUT's Q3 fiscal year 2018 and full year fiscal year 2018 revenue. To answer this, it is important to provide some perspective. As we've discussed previously, we entered fiscal year 2018, anticipating that one of the - our largest tier 1 customers would further moderate its spend with us by up to $100 million. This customer has adjusted overall spending after multiple years of elevated spending to build its 4G and LTE footprint. In recent quarters, the customer has attempted to absorb excess capacity, and otherwise redeploy equipment to mitigate growing OTT traffic volumes, and deliver high-quality services in a very price-sensitive highly competitive marketplace. We had previously planned to offset this decline with a strong second half of the year, aided in large part by solid growth in our enterprise customer segment. Our inability to achieve our target reflects three major factors: ongoing and significant service provider capital spending pressure, primarily in North America; lengthening enterprise sales cycles, as our customers grapple with major digital transformation initiatives and related changes to their technology architectures, and funding delays for multiple large federal government projects. More than half of the total shortfall is attributable to the service provider customer segment. In the service provider market, about three quarters of the shortfall is associated with overall lower-than-expected orders for our service assurance products primarily from tier 1 providers in North America. The remainder of the shortfall is associated with delays and reduced orders for Arbor's DDoS offerings in part, because attack volumes have moderated from prior years and that is enabling those customers to defer spending. Our enterprise customer segment revenue was also notably will below our plans due largely to funding delays for multiple large federal government projects and longer-than-anticipated sales cycles within our customer - enterprise customer base. I'd like to briefly explain each of these factors. Regarding the funding delays in the federal sector, we noted in October that our second quarter government revenue was lower than expected. At that time, we were disappointed that a significant pipeline of opportunity, which we estimated to be about $50 million across a variety of federal agencies, was unrealized because funding was for those projects had yet to be secured due to a variety of reasons, including the reprioritization of funds to aid disaster recovery activities. We moved into the third quarter with limited visibility into which unfunded projects, if any, would move forward during the second half of our fiscal year. Unfortunately, we did not see any upside from this pipeline in the third quarter, and we no longer believe it's realistic to expect any material contributions from this line - pipeline going forward. In terms of lengthening enterprise sales cycles, our enterprise customers' digital transformation initiatives and the related changes to their technology infrastructure has impacted the timing and complexion of deals involving both our traditional products and some of the newer solutions we have introduced in recent quarters. Our enterprise revenue has also been affected, albeit to a lesser extent by softer-than-expected orders for certain ancillary enterprise offerings. For example, the handheld tools product lines associated with the former Fluke Networks unit is likely to end this fiscal year at less than 5% of total revenue. This is a non-core low margin product area that lacks synergy with our enterprise sales teams, since these offerings are sold through third-party distributors. Given these dynamics, we are looking at a range of options to resize our resources in this area, including potentially divesting these assets altogether. Investors have also inquired whether the lower revenue outlook reflects any notable change in the competitive landscape. The short answer to that is no. In the service provider service assurance product area, we have made good progress with the new software-only version of our InfiniStreamNG real-time information platform. We focused initially on driving deployment with international carriers, where the revenue base presented limited risk and greater upside. We have made good progress thus far and this platform represented approximately 7% of year-to-date product revenue. Our largest carrier customers in North America have been actively qualifying this new platform and we anticipate purchasing from them to begin in fiscal year 2019. In terms of network function virtualization-related initiatives, service providers are still moving cautiously in terms of commercial traffic and actual spending. Nevertheless, we believe that we are well positioned to help carriers in this area, and one of our European customers recently selected our virtualized service assurance solutions to support a multi-year transformation of their infrastructure from physical to virtual. We expect a public endorsement of our virtualization technology by this customer over the coming weeks. In terms of enterprise network and application assurance, we have seen sales cycles lengthen as customers advance their digital information projects - transformation projects and related changes to their IT infrastructures. Whereas prior decisions to deploy our core solutions quickly followed an upgrade or expansion of their traditional data center infrastructure, enterprises now have a broader range of infrastructure options that include private and public cloud migration, and that is extending our sales cycles. Fortunately, we have already made the necessary investments to expand our portfolio to support customers, regardless of whichever path they take. In security, Arbor continued to win new DDoS deals with both existing and new service providers. However, spending on Arbor's solutions by North American service providers has been limited due to the combination of excess capacity and more modest attack volumes. In the enterprise, the tailwinds created by headline-grabbing DDoS attacks in the fall of 2016 have largely dissipated. That has resulted in fewer multi-million dollar enterprise wins and smaller overall deal sizes versus last year. Our initial foray into the advanced threat market has yet to deliver meaningful revenue, but we have received valuable feedback from early adopter customers and prospects. We expect to introduce a new release of the solution later this spring that is aimed at taking further advantage of NETSCOUT's technology and footprint across our installed customer base. We also took certain onetime actions during the third quarter that removed approximately $25 million of costs primarily through adjusting variable incentive compensation, and we expect there to be some modest benefit from this in the fourth quarter. However, these adjustments are nonrecurring, so those costs need to be factored into fiscal year 2019. Accordingly, we are looking at a variety of actions aimed at increasing operational efficiencies by further streamlining roles across multiple functional areas. When combined with potentially restructuring the former Fluke handheld tools business, we believe that this can further improve our profit profile, without compromising our long-term growth prospects. With that said, our R&D and sales and marketing costs also reflect our ongoing commitment to support hundreds of customers around the globe, who are using legacy products from the former Tektronix and Fluke businesses. We plan to continue prudently managing these resources as we continue efforts to migrate these customers to our next-generation products, while those legacy products move closer to the ends of their respective lifecycles. The last two questions about order delays and our views for fiscal year 2019 can be taken together. To be clear, a majority of our annual revenue shortfall is tied to opportunities that lack sufficient visibility to assume that they will materialize next year. This includes certain prospective service provider projects, the unfunded federal government pipeline and certain other enterprise opportunities associated with Arbor's DDoS and advanced threat offerings. Although we continue to advance our planning process for next fiscal year, it would be premature for us to offer any specific revenue guidance for fiscal year 2019 right now. Nevertheless, we are making the necessary investments that we believe can support top line growth in fiscal year 2019. Our optimism for top line growth is based on a few factors. First, we believe that spending from our largest tier 1 service provider customers has reached a bottom that should be stable to mildly improved next year. Second, most of the product integration challenges are behind us. Third, we expect a better traction from our new products, especially those that can be sold into new areas of IT and security. Additionally, we believe that our ability to deliver software-centric solutions will help us further fortify our incumbency with key service providers, move us down market to support a broader range of enterprise customers and to support further gross margin improvement. The guidance we will provide for fiscal year 2019 during our next conference call in May will reflect those - these dynamics and assumptions. We move forward with high conviction that we are well positioned to capitalize on a range of exciting opportunities to drive future growth. We anticipate that the combination of continued gross margin improvement and efforts to closely monitor and manage our cost structure should produce further operating leverage. Together with a lower tax rate and lower share count, this should translate into very compelling EPS growth next year. This optimism is underpinned by our plans to execute an Accelerated Share Repurchase of up to $300 million in conjunction with our amended and expanded credit facility. That concludes my prepared remarks. And I will turn the call over to Michael at this point.