George Kurian
Analyst · RBC Capital Markets. Your line is now open
Thank you, Kris, and good afternoon. This is my first earnings call as NetApp's CEO and it's an honor to be here. We delivered revenue above the midpoint of our prior guidance with gross margin, operating margin and EPS all above our previous guidance ranges. We did what we said we would, but we're clear that we have a lot more work to do. We're committed to helping our customers navigate their IT transformations to improving our own execution and to enhancing value for our shareholders. We're making progress against our plan, adding new customers and expanding the adoption of our portfolio by aggressively pivoting towards modern architectures such as scale out software defined flash, converged and hybrid cloud, all while planning to return to our operating models in the second half of this fiscal year. This is my first time addressing many of you and what you'll hear from me today is the focus on portfolio management, execution and enhancing shareholder value. I want to start by sharing my views on how I think about managing our business and how we're shaping our strategy to respond to the transformation in the IT industry to increase efficiency and to deliver strong financial returns. Then I'll provide an update on our business in the quarter and hand it over to Nick to cover our financial results before we open the call for Q&A. In my first days as CEO, I spent time to ensure that we had a well articulated view of the industry transition and a clear understanding of customers, IT transformation priorities, but this alone is not enough. To maximize results from our strong portfolio of technologies we need to operate the business with a greater level of discipline and to align resources against our most important priorities. In addition to improving alignment and inspection, you can expect from me highly disciplined portfolio management across all aspects of the business; technology, customers and go-to-market. We must manage the business to drive efficiency and profitability from the mature parts of our portfolio so we can afford investment in emerging high growth areas to deliver innovation ahead of the market, drive increased awareness and expand our footprint. You can expect to hear about the results of this rigorous portfolio management as we come back over successful quarters. The requirement for digital capabilities and cloud-based solutions is driving fundamental change across the IT industry. Enterprises must transform in order to survive and data management is the heart of the transition they need to make. Whether it's dealing with data growth efficiently, drawing real time insight from data or integrating data across their globally distributed value chain, managing data is of great importance to our customers. This is where NetApp has a profoundly important role to play. We're the only company that can help customers manage their data seamlessly across multiple cloud architectures and provide the scale needed to accommodate the exponential data growth generated by the digital world. This is what I see as our big opportunity. To accelerate this transformation, customers are seeking to take advantage of new applications and modern data center storage and data management architectures. This implies a reduced opportunity in the traditional storage market, but at the same time, growth in new areas such as scale out storage, software defined flash converged and hybrid cloud. We are and will continue to actively drive a shift within our product and go-to-market portfolio to meet the changing demands of our customers and you will see me drive a more disciplined approach around managing this portfolio, both to increase focus on the growth and emerging parts of our business and to drive efficiency in the mature parts. As customers transform their IT environments, they are reducing their spend on traditional storage, which has put pressure on our ONTAP 7-Mode business. The 7-Mode storage operating system was shipped in only 35% of FAS units in the quarter, down from roughly 75% a year ago. Customers are also slowing investment in the capacity expansion of their traditional storage environments. Both of these dynamics lowered new unit shipments off and lower incremental capacity in ONTAP 7-Mode systems put downward pressure on our product revenue, despite strong growth in other parts of our business. We've a heightened sense of urgency in working with our customers to enable their move to the modern architectures delivered by our portfolio. As customers replace their traditional storage architectures and transform their data centers, they want scale out and software defined storage functionality to both mange data growth efficiently and deliver service provider like flexibility. Clustered Data ONTAP provides this through a highly efficient, multi-tenant, non-stop shared storage infrastructure to replace legacy stovepipe architectures for enterprise applications like databases, virtualization, VDI and eCommerce. Clustered ONTAP also enables customers to seamlessly manage their applications and data across flash, disk and cloud footprints and as customers plan their hybrid cloud architectures the software-defined architecture of Clustered ONTAP provides a consistent way to manage data across private and public clouds regardless of underlying hardware. Clustered ONTAP was deployed on 65% of the FAS systems shipped in Q1 up from roughly 25% a year ago. Unit shipments of Clustered ONTAP systems grew by approximately 115% the 13th consecutive quarter of triple digit growth. The value proposition of Clustered ONTAP for the next generation datacenter is strong as evidenced by continued rapid customer adoption. We are migrating our installed based customers to Clustered ONTAP and gaining new customers in competitive environments. The number of customers using Clustered ONTAP grew by more than 130% in Q1 from Q1 a year ago. The fastest growth was in new to NetApp customers, which grew 225%. Let me give you some examples to illustrate why new customers are choosing NetApp. We won the business of a mid-size Internet radio provider who had moved off a leading hyperscale cloud service provider due to cost and on to a solutions from one of the startups. Ultimately that infrastructure could not scale to meet the customer's needs so they turned to Clustered ONTAP for its ability to spread the load across multiple controllers and for its virtual storage sharing capability, which efficiently priorities workloads. At a multi-billion construction services company, we replace an established vendor. Clustered ONTAP was able to solve their problem with less hardware and greater flexibility. In addition to buying new systems from us, the customer is also using our FlexArray software to run Clustered ONTAP on the un-depreciated hardware assets their now legacy vendor. We told you last quarter that we’ll make investments to accelerate the migrations of our customer's ONTAP 7-mode installed base to Clustered ONTAP and we have. Our transition programs offer customers and certified partners with transition support, temporary gear and financial incentives. Just formalized in Q1 this program is already showing early results. A large semiconductor manufacturer in Asia Pacific building its private cloud and Clustered ONTAP leveraged the program to deploy a cluster of All Flash FAS systems, beating out flash offerings from established and emerging vendors and they plan to migrate additional 7-mode systems in the future to Clustered ONTAP. A U.S. based multi-campus university is replacing its existing storage silos systems from NetApp and multiple competitors. They will standardize on Clustered ONTAP and OnCommand insight to provide services for all of their campuses and medical centers. Only NetApp could fulfill their performance archive and reporting needs. Over the course of fiscal '16 we will continue to refine and expand our transition programs. Customers are seeking to gain competitive advantage and economic benefits from accelerating business transactions, processes and their supporting enterprise applications. To do so they're deploying high-performance enterprise grade flash technology. Our All Flash FAS products offer built-in data protection, multi-protocol support, scale out performance and seamless data movement from flash, to disk, to cloud. These benefits have driven rapid customer adoption of our All Flash FAS solution with unit shipments growing almost 140% year-on-year, the fifth consecutive quarter of triple-digit growth. In Q1 we launched new lower cost All Flash FAS products with flash essentials innovations to improve performance and efficiency. Customer reception to this launch has been tremendous and we saw a strong uptick in All-flash FAS sales momentum during the quarter. We had significant and growing numbers of competitive wins against established and emerging flash-only vendors. For example at a major software-as-a-service provider, designing their next generation infrastructure to migrate from a traditional database architecture to an in-memory architecture, All-flash FAS beat solutions from both established and emerging flash only and hybrid flash competitors. At a leading online retail financial services company with demanding mission-critical applications that monitor and analyze trading data throughout the day the EF series All-flash arrays easily outperformed all of the leading competitors. To improve business insight and decision making, customers are also deploying new web scale and analytic applications like Hadoop and Splunk as well as increasing the amount of data that they retain online. To support the performance, availability and cost requirements of these applications customers are using our E series platforms. As we aggressively target this part of the market, we see continued growth of the E series platforms with unit shipments up almost 50% from Q1 last year. To help with the additional transformation and to better manage their IT portfolio customers over the medium to long term are looking to enable hybrid cloud architectures. The challenge of the hybrid cloud is that it is a series of isolated and incompatible data silos. Every cloud provider has a different way to manage data, making it difficult for customers to move and share data across clouds. Our customers are looking for a consistent way to secure and manage data regardless of location and our focus on data management enables customers to utilize cloud resources while leveraging existing investments and maintaining control of their data. Our hybrid cloud solutions are important in positioning us ahead of the market, but do not contribute meaningfully to revenue today. The products included in our hybrid cloud solution portfolio are NetApp private storage for cloud, Cloud ONTAP, StorageGRID Webscale and AltaVault. Of these, NetApp private storage represents the largest opportunity. It enables customers to take advantage of the elastic compute resources of multiple clouds for cloud bursting or data analytics while maintaining complete control of their data. Cloud ONTAP is a rent by the hour version of Clustered Data ONTAP available on Amazon web services for used cases such as agile software development. The number of hours of usage continues to grow nicely with hours of usage more than doubling from last quarter. AltaVault is the most recent addition to this part of our portfolio. It helps customers preserve the investments in their existing backup software while enabling them to take advantage of low cost cloud storage as a long-term back-up and archival target. In Q1, we announced new AltaVault solutions and extended service offerings. Our hybrid cloud portfolio is delivering strategic wins. We've had several NetApp private storage wins at companies with strong cloud mandates because it enables them to leverage cloud resources while avoiding data governance risk and data mobility challenges. We gained a foothold in a new financial services customer with AltaVault displacing our leading competitor's Legacy Backup Solutions because of our ability to unlock the economics of cloud for backup. With StorageGRID Webscale, we beat established and emerging vendors at a photo sharing cloud provider because it enabled the customer to leverage their existing infrastructure while moving to object storage for data management at Webscale. Finally, customers are looking for pre-integrated converged solutions. Today NetApp offers the highly successful FlexPod converged system in conjunction with Cisco. You can expect to see exciting innovations on FlexPod this year. We recently began shipping NetApp integrated EVO:RAIL Solutions bringing the proven benefits of NetApp storage for VMware to hyper converged form factor. We will continue to monitor the evolution of hyper converged infrastructure. As we move to better address the growth areas of the storage market, our confidence in our direction comes from our customers. Our strategy and technology portfolio resonate with enterprises and service providers positioning us as a strategic advisor to assist them through their IT and digital transformations. As I've said elements of our technology portfolio are growing rapidly. We're shifting investments in our go-to-market teams to accelerate that growth and those actions are showing early signs of success. We added incremental sales headcount in Q4 of last year and the beginning of this year and they're already driving meaningful expansion to our pipeline. We also took action to regain traction in our channel. We added a Global Channel Chief, a worldwide channel leadership team and made investments in channel marketing programs, all by reallocating resources within our operating expense envelope. I personally have met with partners in the Americas and EMEA and have seen their excitement over the opportunity with NetApp. Be clear that we have a sense of urgency and a high level of focus to ensure that our investments continue to translate into productive sales conversations and ultimately pipeline and bookings growth. We expect that investments in Clustered ONTAP transitions, sales capacity and channel traction, combined with our shift to better address the industry trends will deliver improving results over the course of this fiscal year and we're committed to returning to our target operating model in the second half. We continue to work through the declines in the mature part of our business, but are encouraged by the many areas of growth. Before I had it over to Nick to go over the quarter in more detail, I would like to summarize by saying, our strategy is to assist our customer's IT transformation with a unique and differentiated vision for data management. We plan to deliver against this vision by actively pivoting the company to execute against the industry trends of scale out, software defined storage flash, converged infrastructure and hybrid cloud data management and at the same time, we have an intense focus on disciplined cost management and cost structure. We are confident that we're on the right path, but clearly have more work to do. I will focus on driving disciplined portfolio management, streamline decision making for efficiency alignment and accountability and instill more rigorous inspection and corrective action for high performance execution. As I continue my rigorous analysis of the business, these plus understanding our customer's plans to consume technology are all considerations that I'll take into account as we position the company for success and increase shareholder value. On our next quarterly earnings call, I'll have more details to share with you. I am excited for the future. The feedback from our customers on our technology and strategic direction has been strongly positive. Partners feel confident that our portfolio provides a unique value proposition for them and their customers and by raising the bar on our execution and actively addressing the industry trends, we will emerge from this transition a stronger, more focused and disciplined company. I'll now pass it over to Nick.