Robert C. Skaggs Jr. - President and Chief Executive Officer
Analyst · J. P. Morgan. Please proceed
In terms of, let me start with usage patterns, as you noticed when you looked at the results for our gas distribution companies, it would suggest that usage is hanging in there and in fact compared to our plan residential commercial usage is a little bit more robust than what we had expected, its still in that, the customer usage reduction rate is still in that 1% range give or take but its certainly not like the erosion we saw two years ago. So, we are guardedly optimistic and hopeful that residential commercial usage would hang in there, so that is good news continue to watch it very carefully, obviously price as at the $10 range do give you pause for concern, but we have not seem anything that's disturbing, in fact we have seen some help. What we have seen the impact of the economy of the customer, or customer adds new customer adds on the gas side of our business are down dramatically and say they are up 10% this year from the reduced level that we expected, so customer has a prior reason historic loss for us, typically we use to have 40 to 45,000 customers, we think its going to be more like 20 to 25,000 customers this year, again, that's baked in to our financial outlook, so we are sluggish and its all a function of the economy and new home construction. On the full side, we continue to see relatively strong industrial volume gas and electric, from the electric side the steel industry is robust, strong throughput their, strong margins and so we continue to see relatively encouraging industrial, large commercial throughput activities. And then I think the final thing that you mentioned were uncollectibles and again with prices in the economy as they are you do begin to see pressure on uncollectibles. We are seeing a modest up tick on exposure there but one thing has helped mitigate that exposure. We have been very aggressive on our collection activities over the past number of years. We continue to be aggressive on that front, so we see the up tick being somewhat modest and manageable. Last thing I would add is that we have fairly effective trackers in place for bad debt. Ohio's was the most notable tracker program we have in place, it's been very effective and so net we think the exposure is manageable.