Robert Banks
Analyst · Maxim Group. Please go ahead
Sure. I'll go into some detail and hopefully, it'll answer the question. Programmatic sales, which listed -- I mentioned previously, they've declined over same quarter last year. Well, same quarter -- third quarter last year was one of the highest quarters on record. I think it was third. I'll have to go back and check the numbers. So coming close to that isn't too shabby of an achievement. However, it's lower than what we would expect at that same quarter in 2024. It is a cyclical product so every six months. And so based on ordering patterns, you typically have a slower month followed by a bigger month. So 3Q in 2023, I believe was $3.7 million. So, that was a really, really high quarter. So coming close is not too bad. Now, we did increase, I believe, 6% over prior quarter. So if you take programmatic versus Q2, we are increasing there. So not too unhappy with that result. So as long as the trajectory continues, I'm quite pleased. So I think that's the answer to how the programmatic business has performed. I did see declines in some of the regions and some customers. It's really limited to a few customers. And what I've noticed and when we talk to a few of those individually, a couple of them are burning down inventory. They were carrying high inventories and they wanted to get that down. So you'll see ordering patterns kick back in, and that should reverse itself. So, not too worried about that. I don't see losses across the system to competitors. I don't see people just abandoning the Nephros answer and solution. So not too concerned overall, just maybe ordering patterns timing inventory reduction. Now, the performance of one of the regions I mentioned, it was performance against expectations not against say prior year or other things. So, those aren't losses. Those are just places where given the number of opportunities patient care facilities other opportunities that I would have expected larger revenue, and we just weren't quite seeing that. So, yes, we've taken and realigned some of the support and gotten different resources capable with different technologies to be able to grow that region. And hopefully, we'll be able to report on some results on that in the coming quarter.
Q – Unidentified Analyst: I see. Okay. That's great. It's not calling out names, Robert, but I saw -- but I see it in the news. Recently, there was a facility here on the East Coast, which had I think a regional outbreak a few people died and then there was a lawsuit against that. So it's strange to see, where these facilities could be just staying compliant with this filtration and save lives, but they're not. I think that goes to your response regarding the programmatic business. I think you mentioned, about launching this digital filter. But in the press release, I think you mentioned also, as you launch this digital filter, you are also handling this by service. I think you have some full-service customers as well where you basically change the filters yourself or some of your partners do it. I think if you could elaborate on that, because that seems like something maybe can tackle this programmatic side of business quickly.