Good day, ladies and gentlemen, and welcome to the NeoGenomics Second Quarter 2022 Earnings Call. At this time, all participants have been placed on a listen-only mode and the floor will be open for questions and comments after the presentation. It is now my pleasure to turn the floor over to your host, Lynn Tetrault. Ma’am, the floor is yours.

Thank you, Mike, and good morning. I’d like to welcome everyone to NeoGenomics’ second quarter 2022 conference call. Joining me for this call from our Fort Myers headquarters are Bill Bonello, our Chief Financial Officer; Dr. David Sholehvar, President of our Clinical Division; Vishal Sikri, President of our Pharma Services Division and President of Inivata; and Charlie Eidson, our Director of Investor Relations. Joining on the call via phone are Dr. Shashi Kulkarni, President of Lab Operations and Chief Scientific Officer; and Chris Smith, our incoming Chief Executive Officer and member of our Board of Directors. Before we begin our prepared remarks, Charlie will discuss the forward-looking statements and non-GAAP measures used on this call.

This conference call includes forward-looking statements about our 2022 initiatives, 2022 financial outlook, growth opportunities, and anticipated operating results and performance. Each forward-looking statement is subject to risks and uncertainties that could cause actual results to differ materially from those projected in such statements. Additional information regarding these risk factors appears under the heading Forward-Looking Statements in the press release we issued this morning and in the Risk Factors section of our Annual Report on Form 10-K for the year ended December 31, 2021 that is filed with the Securities and Exchange Commission. The forward-looking statements made on this call speak only as of the original date of the call, and we undertake no obligation to update or revise any of these statements. In addition, during the conference call, in order to provide greater transparency regarding our operating performance, we refer to certain non-GAAP financial measures that involve adjustments to GAAP results. The non-GAAP financial measures presented should not be considered to be an alternative to financial measures required by GAAP, should not be considered to be measures of liquidity, and are unlikely to be comparable to non-GAAP financial measures provided by other companies. Any non-GAAP financial measures referenced on this call are reconciled to the most directly comparable GAAP financial measure in a table available in the press release we issued this morning. Before turning the call back to Lynn, I want to let everyone know that we will be making a copy of our prepared remarks for this morning’s call available on the Investor Relations section of our website shortly after the call is completed. We also want to let everyone know that we are going to limit the number of questions to one per person in order to give more people a chance to ask questions within the one hour that has been allotted for this call.

Thank you, Charlie. For today’s call, I will begin by sharing an update on the state of our company and the exciting progress we have made since our last earnings call, including an update on recent leadership appointments and progress on our RaDaR assay. Bill Bonello will then review our second quarter financial results before turning it back to me to discuss our company-wide 18-month performance improvement initiative that we have labeled Project Catalyst. Finally, I will introduce new CEO, Chris Smith who will provide his perspective on why he chose to join NeoGenomics and his plans during his first few months on the job. Chris will officially join Neo on Monday, August 15 and we are thrilled that he is taking over as our company’s next leader. We will then have time for questions and answers. Since our prior CEO transition, we committed to three key priorities: hiring a permanent CEO, stabilizing the company including key additions to the executive leadership team, and developing a plan to drive improvements in our operating performance. We said that we would not stand still during this transition, and we are pleased to report that we have made considerable progress on all fronts. I am incredibly proud of the leaders and employees throughout our company. During a challenging time in our business, our people have rallied together as we welcome talented new leaders, embark on Project Catalyst, and continue to move RaDaR forward. First and foremost, we are excited that we successfully completed the search for a permanent CEO in less than four months and that our incoming CEO, Chris Smith will start on Monday. The Board prioritized four key criteria in seeking CEO candidates: diagnostic industry experience, a strong cultural fit, a track record of operational execution, and a strategic growth orientation.…

Thank you, Lynn. Revenue increased 3% year-over-year to $125 million. Clinical services revenue increased 4% year-over-year to $106 million. Clinical test volume increased 3% sequentially, but was down 3% year-over-year. Volume growth continues to be impacted by the dynamics that we discussed on our last earnings call. These factors include operational challenges that are having a short-term impact on customer service and an ongoing market shift from smaller, targeted panels to larger, more comprehensive offerings. We are working to upgrade our NGS product offering and improve our lab operations and we are starting to make progress in both areas. Average revenue per test increased 7% year-over-year to $387. Positive contributions from our ongoing strategic reimbursement efforts more than offset the Medicare rate cuts which went into effect at the beginning of this year. Pharma services bookings were $46 million in Q2. We ended the quarter with a backlog of $299 million, which was up 6% sequentially and 26% year-over-year. While pharma services revenue increased 6% sequentially to $19 million, revenue was down 4% year-over-year. We are obviously not satisfied with our current revenue conversion trends and have been taking action to drive increased revenue growth. Our sales force is placing a greater emphasis on projects with shorter revenue conversion cycles and our project management team is implementing processes to pull revenue through earlier in the life-cycle of a project. While we will increase our emphasis on near-term revenue growth, we will also continue to build out our backlog of large clinical studies and companion diagnostic opportunities. Our informatics revenue, which is reported in pharma services continues to grow at a rapid clip. We are excited about the progress of those initiatives. GAAP gross margin was 35.1%. Adjusted gross margin, which excludes Inivata related non-cash amortization expense, was 39%. Adjusted gross…

Thank you, Bill. As I mentioned, we have engaged our entire organization with the recent launch of Project Catalyst, an 18-month plan to improve our business that will take us through the end of 2023. This initiative encompasses four key areas, or pillars, of focus. lab optimization, people and capabilities, competitive growth and insights and analytics. Each pillar is led by an appropriate member of our executive leadership team. Over the past two months, we have engaged employees at all levels to identify initiatives to drive improvements in efficiency, and effectiveness in these key areas. We have identified a number of critical projects each led by an internal “change agent”. We have conducted a detailed analysis and estimated the time and net benefit associated with each initiative. The leadership team is evaluating and prioritizing the most important initiatives in order to develop project plans and determine implementation timing. Some projects are already underway, and others will kick off in the coming months. We anticipate that the benefits from these initiatives will well outpace the $15 million benefit that we discussed last quarter. We expect to provide an updated target once Chris is a bit more settled into his new role. While in the early stages of implementation, Project Catalyst is a significant focus for our team and we are excited about the level of engagement we have around the initiative internally. We expect progress to translate into improving performance over time and we look forward to providing future updates. In the meantime, to better illustrate our efforts, I want to share two specific examples of the kinds of “No Regrets” changes we have already undertaken within our laboratory to improve our efficiency and margins. One of these changes is with ancillary testing. There are instances where our process in certain…

Thanks Lynn. I will keep my comments brief but I did want to introduce myself and echo the excitement from my side. As a clear market leader in the cancer testing and information market, NeoGenomics has had a critical role to play in the lives of millions of cancer patients. Given the company’s longstanding relationships with community pathologists and oncologists, I believe Neo remains ideally positioned to bring world class cancer care to where it is needed the most. Strategically I see meaningful value in combining a strong clinical business with Pharma Services capabilities, Informatics information, and Inivata’s liquid biopsy technology platform. Just as important, NeoGenomics is a company that puts patients first and has a very mission driven culture. The ability to be a part of a company in the oncology space with such an important mission was a central factor in my decision to join. As I join NeoGenomics officially on Monday, I plan to spend the next few months out in the market with customers, patients, and our teammates both in our laboratories and in the field to gain a deep understanding of the flow of our business. I am excited to get started. I will now turn the call back to Lynn to conclude the prepared remarks.

Thank you, Chris. In summary, during a challenging time in our business, our people have rallied together as we welcome talented new leaders, embark on Project Catalyst, and continue to move RaDaR forward. On the leadership front, we have added some exceptional talent over the last six months highlighted by the announcement of our incoming CEO Chris Smith who joins on Monday. We have a compelling strategic position in the cancer diagnostics market and we are positioned well for improving execution under new leadership. Serving as Interim CEO of NeoGenomics has been an honor and an incredibly rewarding experience. I would like to take this opportunity to thank the Board of Directors, the leadership team and our entire organization for the terrific support you have provided to me and the leadership team during this transition. And now I am thrilled to resume my role as independent Board Chairwoman and to welcome Chris as our CEO. I am more confident than ever in the bright future ahead for NeoGenomics. I will now hand the call over to Charlie Eidson to lead us through Q&A.

At this point, we would like to open the call for questions. Incidentally, if you are listening to this conference call via webcast only and would like to submit a question, please feel free to email us at charlie.eidson@neogenomics.com during the Q&A session and we will address your questions at the end if the subject matter hasn’t already been addressed by our call-in listeners. As mentioned at the beginning of this call, we would like to ask each person to limit their questions to one so that we may hear from everyone and still keep within the hour allotted for this call. Operator, you may now open up the call for questions.

[Operator Instructions] We do have our first questioner and it comes from Brian Weinstein from William Blair.

Hi Chris, if you’re still listening, welcome aboard and Lynn, I heard a deep side of relief from you. It sounds like a weight has been lifted off of your shoulders. So congratulations to you on completing this process. We’ll have kind of higher level questions at some point, but really wanted to kind of dig into a little bit of the, the near term dynamics here. So when we look at clinical testing on the unit side obviously down was year-over-year. Can you just, and maybe sequentially, can you talk about what – just what’s going on that you’re seeing in terms of market dynamics there we’ve heard from other companies that there may have been a little bit of a weakness in the second quarter, in terms of volumes in the space. Are you guys seeing anything on that front or is this continued to be more NeoGenomics specific? And if you can talk also about on the ASP side obviously a nice pick up there. Was there anything, one time in nature, any kind of look backs or anything like that, that, that they sort of benefited you and how should we think about kind of ASPs going forward? Thanks guys.

Thanks, Brian. I’m going to ask David to comment on the first part of the question and then build a comment on ASP.

All right. Great. Thanks Lynn. Thanks for the question. Yes, so the, I mean, there’s no doubt that volume has not come back, as we had expected following COVID. So, I think that there, there probably is some hangover there, but I think that most of what we see impacting our volume is really internal. And it’s really around the operational service levels that we continue to work on to improve as well as the offering for NGS and the move to more comprehensive panel. So not discounting a hangover from COVID, but we believe that volume decline is mostly in our control and our parts of the business that we’re actively trying to improve on.

Thanks, David. Bill?

Yes. Thanks for the question, Brian. We’re really pleased with what we’re seeing on the AUP side and we are absolutely getting benefits from the efforts that our strategic reimbursement team has taken in terms of improvements in our overall pricing. As we look forward we do think we should continue to have some modest benefit from the price increase that we put into effect at the beginning of July, that takes a while to flow through. And so AUP is always going to bounce around a little bit from quarter-to-quarter but in general, we feel confident that this is a relatively sustainable level.

Our next question comes from Alex Nowak from Craig-Hallum.

Hi Chris, welcome to NeoGenomics. I was hoping we could touch on RaDaR. Can you maybe expand a bit on why the resubmission here until MolDX and then regarding these recurrence tests, there’s now two tests out in the market with two different indications. One’s got adjuvant decision making, the other’s got both adjuvant decision making at recurrence monitoring. So what is the anticipated label, I guess for RaDaR with a tumor informed approach when you’re going after MolDX temperature?

Thanks, Alex. I’ll ask Vishal to take those questions.

Yes, thanks Alex. So with the resubmission to MolDX for colorectal, we had some discussions with them and they asked for some additional information around our whole exome sequencing data, which we were able to provide. And that’s what led to the resubmission and were quite confident based off our, our ongoing discussions with them, that we have met the criteria for the approval through MolDX. And we’ll find out in the next couple of months, obviously on this. In terms of, the other assays which are on the market, we feel that we’re well positioned for, from a clinical perspective, not just in colorectal, but as we go through other cancer types, like breast cancer and lung cancer, looking at both, looking at recurrence, looking at monitoring a neoadjuvant and so on, we believe that the value of the RaDaR technology will shine, especially in those indications as well.

Excellent. Thank you.

We now hear from David Westenberg from Piper Sandler.

Hi. Thanks for taking the questions and congrats Chris and Lynn and the whole team here. All right. I’m just actually ask a real, a real softball here, but I am kind of curious in terms of the team, have you made all the hires that you have expected to make? Is there any seats still that you need to do, and do you feel comfortable with kind of the layers below management that, you really have the solid team in place and, like we’re looking at a Neo that’s, that stable, steady yet a good customer service orientation that we’ve always thought it to be. Thank you.

Thanks, David. So firstly, I would say, as I said in the prepared remarks that I think we have added significant talent to the team. And so the senior team as of now, those roles are filled and we have a really motivated I think, and committed team. That said, we have obviously Chris Smith joining on Monday and he needs to get in and learn the business, get to know the team and determine what the needs are for the company going forward. So we want to give him space and time to do that, but he appreciates the great leaders we have on the team and as I mentioned, has met all of them on the executive team. In terms of the bench strength below, we have continued to add some great leaders as well over the past number of months. And I feel really good about those additions. I think as with any company, we can always continue to strengthen. I would expect that as Chris comes in, he will want to put his own imprint on the business and look to where we can strengthen certain capabilities in the organization. So I think you can take confidence that we are stable. We have a really committed group of leaders at all levels and we’ll continue to strengthen that going forward.

Our next questions Puneet Souda from SVB Securities.

Yes. Hi guys, thanks for taking the question. So just one on pharma for me, and then just briefly on NGS. On pharma, it was a bit softer versus sort of the strong backlog that we have seen before. So could you elaborate a bit what’s happening in that part of the business? And also on NGS contribution in the quarter, what could you provide us there and wondering if the ASP uptake was part of that was NGS contribution. Maybe just talk to us about the sort of share shift dynamics in NGS that you have talked about in the prior quarter as well. Thank you.

Okay. I’ll ask Vishal to comment on the first part and then Dave.

Okay. So on the pharma backlog, it continues to grow, which is great for us, and we see positive growth there. We are seeing some softness on the revenue conversion, and that’s something that we’re addressing a lot of it, we believe right now, it has to do with the sample makeup from the different clinical trials that we’re getting. And we’ve been looking at this in a lot of detail and addressing it. So that’s where we see from bookings to revenue conversion. That’s something that we’re addressing. Dave?

Dave?

Yes. So for NGS, I mean, we continue to see that we have the value in a more comprehensive panel. So I’ll start with that. Since our Q1 call, we have evaluated and identified a few solutions on a broader panel and continue to validate those for future launch. And our current state, our NGS is not at the rate of the market. But we are seeing some growth there. And from an AUP perspective, ASP perspective, depending on your acronym, we actually are seeing favorable mix and NGS as part of our offering mix is actually driving some of the as ASP, AUP favorability.

Got it. Thanks, guys.

We now have Dan Brennan from Cowen.

Great. Thanks. So multi-part, I wanted to follow-up on the NGS. So could you just give us a sense of your core clinical businesses historically you’ve talked about it as a high-single digit type growth. Just wondering since you’ve begun to talk about this NGS impact more beginning last quarter, like where are you seeing the biggest impact on your base business, IHC, Flow, FISH, Molecular, and is that high-single digit still appropriate? And then maybe I’m just wondering on the second half outlook Bill, if I’m doing the math, right, it looks like you’re kind of implying Q4, maybe down low-single digits to now maybe as much as like high-single digits on a revenue basis. Is that fair and kind of why would that degree of decline occur? Thanks.

Okay. Thanks, Dan. I’ll have Dave comment on the first part of the question.

Yes. So I mean, when we take a look at the core business and modalities, I mean, we are below where we think the market rates are for those modalities. We don’t – there is an NGS part of that for sure. But we think that the majority of the volume decline is back to the two main things that we’ve talked about before, which is our operational challenges in the lab, as well as the offering for NGS. And I don’t think we comment on specific modalities, so I’ll just keep it general like that. But we do think that that there is growth in the core when we get the lab operations back to where we have them historically.

Thanks, Dave. Bill?

Yes. Thanks, Dan. I think we can walk through offline sort of the specifics, but I don’t think it’s necessarily our expectation that, that Q4 would be down on a year-over-year basis. We did say on the call that on a sequential basis, Q3 could be down sequentially relative to Q2 because Q2 is – now is our strongest quarter of the year.

Our next question is Andrew Cooper from Raymond James.

Hey, thanks for the question and welcome, Chris as well. Maybe just a high level one, thinking about the financials a little bit, I don’t think Bill, you commented on the prior comment about EBITDA breakeven exiting 2023. And I know historically you’d said, EBITDA would improve quarter-over-quarter, and it sounds like now thinking about 3Q, that’s not necessarily the case. So I guess, maybe just walk through kind of some of the moving parts there, whether that 2023 exit rate is still on the table and how we should be thinking about the pathway to improving profitability through the 18-month Project Catalyst program.

Thanks, Andrew. I’ll ask Bill to comment.

Sure. So let me start with the Q3. That’s simply a function of – if we do see a sequential decline in revenue, it wouldn’t be typical or atypical then to see that pressure flow through on the profitability standpoint. So that’s just kind of normal calendarization. We do continue, as I said on the call, do expect to drive improvement as we move into Q4 and some of these catalyst initiatives take on more of a hold. In terms of 2023 profitability, that is absolutely what we have been working towards or exiting 2023. But obviously, we have a new CEO coming in on Monday and he’s going to want to take a look at the business and think about the places that we need to make investments and think about the tradeoffs between cost improvement and accelerating growth. And so I think at this point, we just don’t want to commit to any 2023 metrics.

Okay. Thanks.

We’re hearing from Mark Massaro from BTIG.

Hey, guys. Thanks for the questions. And Chris, welcome to NeoGenomics. Maybe a couple more on the precision oncology MRD side. I guess, can you expand a little bit on essentially what you’re thinking about in terms of – actually this is on the therapy selection side in terms of expanding to broader panels. I know in the past, you’ve talked about looking to be perhaps more competitive with other larger labs in the space on the DNA, RNA side. So can we expect a broader tissue based test to be launched later this year? And then I also want to ask on liquid. And then finally, have you seen any uptake in the InVisionFirst-Lung product?

Okay. Thanks, Mark. I’ll let Dave first comment.

Yes. So as we mentioned at the Q1 call, I mean, we have evaluated, we do recognize the need for the broader panel, and we are validating actually a couple of candidates right now. So I don’t know that I want to say by the end of the year or early next year as a timing, but we are actively validating candidates for a more competitive offering.

IVFL?

Yes. So IVFL, we are seeing modest growth on small numbers. And part of the activity right now with IVFL is actually gearing up RaDaR as well. So the same lab that we’re running both of them in or will be running both of them in. So IVFL is showing modest growth, but we are also gearing up for RaDaR as well, operationally.

Okay. Thank you.

Our next question is Derik de Bruin from Bank of America.

Hi, good morning. Thank you for taking my question and welcome Chris as well. Just to follow-up, so if – just to clarify, I mean, does that imply – does your guidance then imply pharma services being not growing in the back half of the year? I mean, if your ASPs are stable and yet you’re still expecting to see 4Q growth in clinical services to the extent. So going back to Dan Brennan’s question, I mean, are you expecting pharma services to be down in the back half?

Thanks, Derik. I’ll ask Bill to respond.

Yes. So a couple of things we tried to provide you some guardrails. I want to be crystal clear that we haven’t issued any kind of official guidance for where we’ll be. And at this point, I don’t think we’re going to get into discussing specifics of the individual business lines as you saw our pharma services revenue was down in the first quarter of the year. And it was down again in the second quarter of the year. We are taking a number of actions to try and accelerate that growth, but it doesn’t necessarily mean that we’ll be effective at achieving those outcomes in time to impact the third and fourth quarters of the year. That’s yet to be determined. We’re confident that we can grow over the long-term, but we really want to shy away from giving any short-term guidance.

Thank you.

We now have Tejas Savant from Morgan Stanley.

Hello, this is Yuko on for Tejas. Thank you for taking our questions. First, Lynn, based on your conversations with Chris is the view that the company needs to commit – is the view, the company needs to commit to an accelerated portfolio pivot to newer NGS modalities. Or is the mandate here to take more conservative approach that focuses on near-term profitability with slower pivot to NGS overtime.

Thanks for the question. First of all, Chris hasn’t started yet. So I want to make sure that we give him ample time to get into the business, learn it and come up with his own perspective on the business. I would say, as of right now, we continue to be very committed to an NGS product offering that will be competitive in the marketplace, and continue to invest in those areas that are going deliver value over time. So stay tuned for more from Chris as he gets into the business.

Okay, understood. And then as a follow up, some of your industry peers are reporting delayed decision to commit to a project and some cases also reducing the number of project that enter the pipeline with efforts underway now to secure more earlier stage preclinical business, that convert more quickly. Are you seeing that as well?

Yes, let me let Vishal comment on that.

Yes, I mean, we definitely are seeing delays for the later stage project in terms of enrollment in the oncology space in particular, because of still getting out of the COVID side of things. However, we do know that opportunities are there to get these samples and from the early stage trials and get that conversion going to revenue. So that’s where our focus is starting to become continuing actually, but also accelerating in that space.

Thank you.

We now have David Delahunt from Goldman Sachs.

Hey guys. Great to hear Chris is starting Monday, looking forward to working with him again. On RaDaR, any additional color you can give on how we should think about volume and how do you anticipate the mix of clinical versus biopharma?

Thanks, David. I’ll ask Vishal to comment.

So volume wise, we’re not going to provide exact guidance on the exact numbers there, but I think from the interest that we have seen at ASCO on the pharma site, it’s been extremely positive. ASCO, I would say was where with the plenary session, the starting ovation and the data that was shown across multiple cancer types in particular. We can really say that the RaDaR technology it works in across multiple cancers and will have value there, and pharma is recognizing that. So, our goal is to get some of these deals signed over the next couple of quarters, and announce those. On the clinical side, I’ll pass to David.

Yes. So thanks, Vishal. On the clinical side, I mean, we’re gearing up for the MolDX, assuming a positive result from the resubmission with MolDX, and we’ll look hopefully within the fourth quarter pending a positive feedback to launch it into the market, and we’re geared up, we’ve we have the precision medicine manager, the sales reps that we had planned for this year already. We’ve already completed training previously. Now, we’re actually doubling down, and refreshing the training. So, we’re ready to go when the MolDX is approved.

Great. Thanks guys.

Our next questioner is Mike Matson, Needham.

Yes. Good morning, thanks for taking my questions. I want to ask about this, you built this new lab, and you’ve gone through this transition and it sounds like it’s from the old one into the new one, sounds like that’s mostly done, but how much did that transition – how much has that factored into the service level challenges you’ve had as well as the gross margin declines that you’ve seen? Is that, has that been a factor in the fact that you’re now in the fully in the new lab, should that lead to improvement on some of those issues?

Thanks Mike. I want to have Bill to address that question.

Yes. So Mike, I don’t think that the sort of duplicative operations or redundant operations really impacted our service levels in a meaningful way that, that probably wasn’t one of the contributors. Certainly it had an impact on our gross margin and our costs were not quantifying that. But it will be one of the factors that should allow us to see gross margin improvement into the future.

Okay. Got it. Thanks.

Our next questioner is Mason Carrico from Stephens, Inc.

Hi guys, thanks for taking the question. Maybe just one quick one on pharma services here. Can you provide any additional color on biopharma demand for RaDaR, maybe what type of projects you’re seeing the most demand for? And how do these timelines for RaDaR projects in terms of going from backlog to revenue compare to the average timelines of projects that you guys currently have in your backlog?

Yes. So with RaDaR, in particular with pharma, what we’re seeing as more interest initially on the early state site, which should then get the revenue conversion happening faster. But our goal obviously with RaDaR is to also look at this to later stage trials. And that’s now with the data out at ASCO. We’re also seeing more interest in that. So the initial focus early stage trial, faster revenue recognition, and then in the future will be on the more on the later stage trials that would be placed Phase 2, Phase 3 trials.

Got it. Thanks guys.

There are currently no further questions in the queue. At this time, I would like to direct the floor back to Lynn, our host for final thoughts.

Thank you. As we end the call, I’d like to recognize the over 2,125 NeoGenomics team members around the world for their dedication and commitment to building a world-class oncology diagnostics and information company. On behalf of our NeoGenomics team, I want to thank you for your time in joining us this morning. For those of you listening that are investors or are considering an investment in NeoGenomics, we thank you for your support and interest in our company. Thank you.

Thank you, ladies and gentlemen, this does conclude today’s conference call. You may disconnect your phone lines at this time. And have a wonderful day. Thank you for your participation.