Douglas VanOort
Analyst · Stephens Inc. Please go ahead
Thank you, Sharon. I would like to begin with an update on Genoptix and our integration activities. We are very excited about this opportunity to combine the best of Genoptix with the best of the NeoGenomics. Virtually everything we have seen and heard since closing the acquisition on December 10th reaffirms our conviction that this combination makes a lot of sense for patients, providers, payers, employees and shareholders. As a privately held company for many years Genoptix is focused on building its business with community-based oncologists. The company developed outstanding products and services for this market segment and developed an excellent reputation for quality of testing and reporting that a remains a Gold Standard in our industry. I'm happy to report that we are moving forward at a rapid pace with integration activities and are very much on schedule. Rob Shovlin is leading the commercial and operational integration and Sharon Virag is leading the financial aspects of the integration process. Most of our NeoGenomics’ teams now have experience with complex integrations we are applying our learning’s to this integration. We are moving as deliberately and quickly as possible, we are making very good progress, our estimates of synergy have been verified and we feel that our plans are on-track. Several Genoptix leaders have assumed key leadership positions in our commercial operations and finance teams and we are working to fill a number of new growth physicians with highly qualified people from Genoptix. Since finding great people is a constraint to growth this is a welcome relief. Shortly after closing the deal a number of us met with each member of the Genoptix sales team. Then, after significant review and analysis, we developed and rolled out a complete integrated sales organization and new territory alignment all within six weeks after closing. Just last week we held a very successful national sales meeting. We now have 80 sales professionals in our clinical services division and nine in our firm services division. Counting our marketing and managed care teams. We now have approximately 100 people in our commercial organization. We have found a very high level of experience, commitment and enthusiasm across all departments at Genoptix, including the medical team, lab operations and corporate support functions. On the medical team our strong group of Genoptix pathologists and PhD's have added to our existing team, which now combines to total approximately 80 MDs and PhD's. I believe we now have one of the largest and most capable team of medical and scientific professionals for cancer diagnostics in the country. In operations in particular, Genoptix has an excellent molecular lab and the combination of our molecular teams and capabilities is going to be extremely beneficial to our operations and future strategies. Former molecular leaders at Genoptix are now part of the current molecular leadership for our combined Company. Also in operations, we have already worked to consolidate test menus and identified best practices which we will standardize on. The broader NeoGenomics solid tumor test menu has allowed for tests formally sent out by Genoptix to nearly immediately be performed internally at our lab and at least [indiscernible]. Internalizing send out testing is both a cost reduction and an improvement in service and turnaround time for clients and patients. Although we purposely did not include revenue synergy in our deal models, we have come to believe that there is a good opportunity to increase business with existing customers overtime by leveraging our comprehensive test menu and large portfolio of managed care and GPO contracts. Genoptix sales representatives have confirmed that many customers were sending solid tumor work to other labs, because Genoptix was not actively trying to win that business. The reps also believe that they missed out on a significant amount of business because they did not have contracts to serve as an in network provider with a large number of managed care plants that NeoGenomics does have contracts with. We hope to leverage our large test menu and portfolio of payer contracts to gain revenue synergy over time. As we work through the integration, our top priority is customer retention. Obviously maintaining high service levels and turnaround time is critical to customer retention as is a long list of other aspects of superior service. NeoGenomics is laser focused on client satisfaction. We are quite proud that with approximately 2000 responses to our customer surveys during 2018, our net promoter scores ranged from 59 to 60. We understand what it takes to satisfied customers and we will try to maintain those throughout the integration process. While successfully integrating Genoptix as our most important job this year, we do have a lot of other exciting growth initiatives underway. There are four that warrant an explanation. First, we continue to sign contracts with commercial payers, group purchasing organizations, integrated delivery systems, large hospital networks and large oncology practices. This activity is a direct result of our scale and strong ability to serve providers and payers on a national basis. In addition to recently announced agreements with Cigna and Premier, we added several important new contracts in the fourth quarter to further expand our access to referring physicians and patients. Once contracts are awarded they typically take several months before beginning and then several more months to fully transition. As a result, we have some good visibility to volume growth beginning in the next several months. Second, we continue to make progress with our proactive measures to address revenue per test. We have enhanced our analysis of the existing reimbursement trends, identified areas where we are being underpaid and implemented a plan for improvement. These activities include securing coverage for non-covered test, improving our billing process to avoid denials and working denials more effectively when they do occur. We are also evaluating our fee schedules to identify tests that are not appropriately priced. Our recent results suggest that we are seeing some initial benefits from these efforts. A third area of growth is our exciting pharma services division. You may have noticed that our revenue grew nicely on a sequential and year-over-year basis each quarter during 2018 that revenue growth is driven by our strong backlog of signed contracts, which totaled nearly $100 million at year-end. We believe this growth is fueled by strong market demand for oncology clinical trials and also to our unique capabilities. One of those capabilities the ability to help sponsor with a complementary biomarker or companion diagnostic and be able to immediately offer that test commercially upon drug approval is becoming of increasing interest to our pharma clients. We continue to invest our capabilities to serve pharma clients, including a build out of our global infrastructure. We are beginning to see projects roll through our lab in Switzerland. We are slated to open our Singapore lab in just two weeks and we are in the planning stages for China as well. We also continue to be excited about our global partnership with PPD. We have a handful of early wins and a number of bids outstanding with pharma and biotech companies today. We expect the pace of activity to increase over time, especially as we add capabilities in Asia. Fourth, we continue to make progress with our FDA initiative. As we have discussed on previous calls, we are in the process of seeking FDA approval for a large multi gene next generation sequencing panel. We believe that an FDA approved next generation sequencing test offering will benefit both our pharma services and clinical testing divisions by further differentiating us from other oncology labs, helping to drive reimbursement from our multi gene panel and increasing our attractiveness to Pharma companies for clinical trials involving companion diagnostics. After we closed the Genoptix deal and review our plans in detail with our new broader team. We decided to make some additions to our assay and we are quite excited about it. Even with these revisions, we expect to submit the essay to the FDA late in the third quarter or in the fourth quarter of this year. In summary, we are excited about the strength of our business, our physician in the market and our near-term and long-term growth opportunities. Sophisticated laboratory testing plays an increasingly critical role in identifying appropriate care protocols for cancer patients, ultimately improving quality of care and saving lives. We are pleased to play an important role in this vital segment of our healthcare system and believe that our services are creating value for patients, employee, customers and for our investors. I will now hand the call over to Bill to lead us through questions and answers.