Dave Boennighausen
Analyst · Stevens Inc. Your line is open
Thanks, Carl. And good afternoon, everyone. During the first quarter, Noodles & Company delivered strong results with comparable restaurant sales of 6.9% and a 400 basis point improvement in restaurant level margin versus prior year, culminating an adjusted EBITDA of $7 million, a $4.8 million increase and more than triple our results from Q1 of 2022. Our results in the first quarter are a testament to the continued strength in restaurant level execution and our ability to take advantage of a more normalized and favorable expense environment than we previously anticipated. I'd like to start today's call by discussing our initiatives to improve restaurant level margins. These initiatives were instrumental in driving the 400 basis point improvement we saw in the first quarter. Last year, at this time, we were seeing unprecedented inflation in the cost of many of our core products, particularly our high-quality, all white meat boneless chicken breast. Combined with continued pressure on wage inflation, we encountered the most challenging expense environment that we have seen in decades. During 2022, the company has definitely reacted to these pressures through several cost savings and productivity initiatives. We work with our vendor partners to optimize the production of certain items, maintaining the same quality ingredients while improving efficiencies. We carefully monitored our primary commodities and during the fourth quarter, entered into a fixed contract on chicken for the full year 2023 at very favorable rates compared to 2022. We tested a simplified menu. We're moving approximately 10% of our menu items, which yielded strong guest and operational metrics and was expanded nationwide during the first quarter. We began the rollout of digital menu boards nationwide, which affords us the opportunity to reduce trip testing costs and gives us more flexibility for executing real-time marketing and pricing strategy. And we engaged with a third party to help us identify opportunities to streamline operations in existing restaurants while further reducing our footprint needs for future new restaurant builds. These initiatives were met with great success and will allow us to continue to have a more favorable long-term margin profile. As we executed against cost savings initiatives, the company additionally capitalized on our value proposition by strategically increasing our menu pricing across our system, including an additional 5% menu price that was implemented in February of this year. The effects of all of these initiatives can be seen in our first quarter margin expansion. Additionally, what's exciting is that we continue to see favorability in our expense profile, particularly in commodities, which we now anticipate in 2023, we'll have low single-digit deflation relative to 2022. During the first quarter, our cost of goods sold decreased to 25.2% with an even lower COGS percentage during the last half of the quarter. While our long-term margin profile continues to improve, I do want to share some thoughts on our current trends and how we anticipate 2023 to progress. As you have heard from multiple companies throughout the industry, there has been a meaningful amount of noise in recent traffic trends as we have lapped the benefit of Omicron from 2022, as well as based on our most challenging comparison of the year, which for Noodles & Company was primarily during the March through May time frame. Similar to others, we have seen choppiness in sales of lane, which for us has particularly manifested itself in the delivery channel. The delivery channel, which represented over 30% of our sales in Q1, had in past quarters been relatively stable. However, beginning during the last half of Q1, while dine-in sales continue to improve, we have seen a meaningful decline in our delivery sales. Although we believe the trend of reduced delivery sales is consistent with others in the industry seeing the shift from delivery to on-premise ordering, we additionally believe that we are seeing resistance to our prior price increases, presenting themselves in our overall traffic trends. In particular, we are seeing a reduction in conversion rates during the checkout process on our digital channels, as well as a reduction in frequency from lower and middle income cohorts. While we feel our pricing strategy over the last 12 months was an appropriate approach to protect and ultimately expand margins, we had not anticipated the expense environment to improve as quickly as it did. Combined with the current consumer sentiment, we ultimately have seen some consumer pushback on price, particularly with this most recent 5% price increase in mid-February. Coupled with the most challenging traffic comparisons of the year, we do believe that Q2 will be below our prior expectations. As things currently stand, we would expect a positive delta versus expectations that we realized in the first quarter to be offset by our early second quarter results. Fortunately, given the more favorable expense environment, we have been able to quickly pivot the business to provide value for our guests. Including this past Monday, implementing the return of the previously successful 7 for $7 menu, as well as the introduction of our $10 Mac & Cheese meal which gives guests the opportunity to enjoy our top-selling Mac & Cheese, famous homemade Rice Krispies and a drink at an affordable price. These offerings are also on some of our most favorable margin items and when combined with other value-focused promotions, gives us the opportunity to provide value while still maintaining strong profitability. We have already seen a nice response to our value offerings with sales stabilizing and traffic declines improving. We continue to expect to complete the full year with significant margin expansion and EBITDA growth, and we've reiterated our full year guidance as we believe our strength in Q1, the promotions we have in place and our underlying margin momentum will offset the challenges that we have seen early in the second quarter. As we focus on traffic driving initiatives, our performance will be bolstered by continued strides in our rewards program, which grew 14% versus prior year to 4.7 million members at the end of Q1. Encouragingly, we continue to see strength in the engagement and frequency of our reward members with frequency up 3% relative to last year. Many of our traffic-driving activities are specifically designed to continue to increase enrollment in our rewards program, which brings with it increased ability to better engage our guests and become more effective with our marketing communications. Additionally, our team continues to be incredibly engaged and people metrics continue to improve meaningfully versus last year. We are fully staffed with both year-to-date annualized hourly and GM turnover roughly 30 points below 2022. This has led to continued improvement in operational metrics from cook times to Net Promoter Scores. The improvement in people metrics is critical as we continue to increase our net unit growth rate. During the second quarter, we anticipate opening 6 to 7 new company restaurants. Assuming no material changes in the development environment, we continue to expect for full year 2023, approximately 7.5% gross new units, offset by roughly five closures of units approaching lease end, including two during the second quarter. Finally, I would like to end by sharing a few awards our team has recently achieved. Over the past few months, we've been honored to be named by Newsweek Magazine as one of America's greatest workplaces, both for win and for diversity and were recognized for the third year in a row as the best employer for diversity by Forbes. I'd like to express our gratitude to our teams as these awards recognize our strength in becoming an employer of choice in an improving but still challenging labor environment. Now I'd like to turn it over to Carl to walk through our Q1 results.