Pierre Naude
Analyst · Piper Sandler. You may proceed with your question
Thanks, Greg. Good afternoon and thanks for joining us. We’re very pleased with the results of our first quarter, maintaining the strong momentum from year end. In the first quarter of FY 2022, we closed more net new customer business then upsell for the first time since the start of the pandemic, reflecting the financial institutions increased demand for digital solutions across their product portfolio. Subscription revenues increased 47%, while once again we ended the quarter with a record pipeline for the company. Our results reflect the accelerating digital transformation of financial services, a topic you’ve heard us discuss before, as of most companies in the industry. When I think back to the early days of nCino, a lot of our time was spent educating banks and credit unions about the benefits of moving to the cloud. It’s clear they now understand the significant value the cloud offers. Today, we no longer need to focus on the why for digital transformation. Instead, we spend time on the how. The past year has made it evident for every institution that they need to embrace a digital strategy. Prior to COVID the rest of the world lag behind the U.S. in cloud adoption. However, our first quarter results highlight that international markets are starting to catch up. As international is one of our four key growth pillars for the year and the international momentum was particularly robust this quarter. I’d like to spend some time today focusing on that element of our growth strategy. As a reminder, the other three growth areas for us are maintaining commercial product leadership, accelerating retail banking and broadening our nCino IQ or nIQ analytics offerings. We are excited to announce that we added a nearly 1 trillion asset bank as a commercial customer in Canada, one of the big five. This deal was a terrific expansion of our Canadian footprint. They were looking to replace their outdated disparate systems within nCino’s digital platform in order to increase efficiency and automation, while providing enhanced client service. Again, it’s clear that the cloud is the future for banks of all sizes around the world. We are also very excited this quarter to close our first deal in Germany, which we announced in May. You may recall at last quarter I said I challenged our team to land the reference customer in each of the new European markets we entered. They have clearly risen to the challenge and are off to a great start. Hamburg Commercial Bank or HCOB will deploy the nCino Bank Operating System as part of its IT modernization. HCOB is a Hamburg based commercial bank with operations across Germany’s metropolitan regions and in select European markets. HCOB is a terrific entry into this highly regulated market and based upon our past experience, we are optimistic we can leverage this deal to land more German customers. Turning to the U.S., we were pleased to sign approximately $8 billion regional bank, who will begin their relationship with nCino with retail lending and deposit account opening. It really does feel like most community and reserve banks are now focused on their longer term strategies with the distraction of COVID and PPP largely behind them. I’d spoken previously about the Farm Credit system, a growing niche market for us here in the U.S. This quarter, we are pleased that two Farm Credit system institutions at $22 billion and $25 billion in assets expanded their use of nCino, illustrating our continued momentum within this market sector and our ability to upsell into our customer base. As you all know by now, while we enjoy signing new deals in the nCino, what we really celebrate is the go live. We continue working to streamline integrations and accelerate delivery, leveraging our best practices and gold standards to create a prescriptive deployment framework. Customers are very receptive to this approach, particularly in the community bank space, which allows for a faster deployment schedule and a quicker time to value. As demonstrated with a $3.5 billion community bank, we took live in the first quarter with our deposit account opening solution. Another success in the C&R segment was a new $3 billion community bank buying seeds for the entire platform, commercial lending, retail lending and deposit account opening. Our goal is for all our customers to utilize the complete platform. So seeing one embraces approach from the beginning is very exciting. The key to all of these wins is not only our incredible team of people, but our industry leading products and ongoing commitment to innovation. We continue to invest in innovation during the first quarter by adding several new features and product enhancements across our platform as part of your spring release. One highlight was a new no-touch loan process for retail banking. Using this product, a customer can apply for an unsecured loan, the bank can review the file, approve the loan and generate electronic documents for signature within minutes and without any human intervention. The efficiency and cost effectiveness of this approach cannot be overstated. We’re very excited about this latest release, which gets us closer to our high-tech no-touch vision for retail banking. As we also have discussed many times, our product vision marries the nCino Bank Operating System with the insights of nIQ, our emphasis on data, machine learning and analytics in our platform roadmap alliance with banks need to differentiate based on insights and personalization. The awareness derived from data analytics can be used to improve decision making, increase efficiency and mitigate risk, and that’s just what we are bringing to our customers with our platform. We took a big step forward with nIQ this quarter with the early adopter launch of our commercial pricing and profitability solution. Commercial pricing enables customers to price commercial loans on platform within the nCino commercial loan origination system to optimize loan pricing based on the unique policies and financial targets of each bank. Re-pricing can be performed at each critical stage of the loan origination process based upon negotiations and business development opportunities with clients. Automated spreading also part of the nIQ platform gained significant traction in the quarter. It is now deployed on three continents, Europe, Australia and North America. Customers using the product are reporting that automated spreading can reduce the time it takes to spread and process documents by 75%, accelerating loan underwriting and empowering credit analysts to develop a holistic understanding of credit risk instead of painstakingly re-entering data. All of these innovative products came to life for customers and partners at our recent Annual User Conference nSight, which we held in May. We had over 2000 people registered for the two-day virtual conference, representing hundreds of financial institutions and other companies from 24 countries. As part of the conference, we held our first ever nCino Financial Services Impact Awards to recognize our customers who are doing great work and achieving exceptional results with the nCino platform. The winner of these awards included, Santander U.K., Barclays and CoBank. Congratulations to the winning customers and all who are nominated for these awards based upon their success with the nCino Bank Operating System. We are honored to be in business with you. For those listening today, if you would like to watch a replay of the conference, which includes many product demos, you can find a link on the Investor Relations section of nCino’s website under Events and Presentations. Finally, I want to share a recent company and community update that I’m incredibly proud of. As you’ve heard me say before, at nCino, our culture is our passion and it’s a huge differentiator for us in the market. We have an ambitious growth strategy and we can only be successful by continuing to attract the best talent. As part of this focus, we recently committed to a long-term project working with the City of Wilmington to create the nCino Sports Complex. Our funding will not only help ensure that youth in our community have access to sports like soccer, lacrosse and rugby, a personal favorite of mine growing up in South Africa, but it also makes Wilmington North Carolina, an even more attractive place to live for both current and future nCino employees. So now, let me wrap up and turn the call over to David to share financial details on the first quarter and how our strong results allow us to increase our full year outlook. David, over to you.