Frank Del Rio
Analyst · Wolfe Research. Your line is now open
Well, thank you, Andrea and good morning everyone. I'm happy to be here today to report on our first set of results for 2019 and as I'm sure you saw from this morning’s earnings release, the results are very, very good. Performance in the first quarter exceeded what were already high expectations with a top line beat driven by strong pricing growth, robust close-in bookings and higher onboard spend. Combined our first quarter beat with a strong wave season that saw new bookings come in at the highest pricing ever at each of our three brand and the outcome is an increase to our full year net yield growth guidance and an increase to our full year earnings expectations. The mid point of our adjusted earnings per share guidance now stands well above the high end of our previous guidance range, an outlook that would result in our seventh consecutive year of double digit adjusted earnings per share growth, further extending our stellar track record of strong and consistent financial performance. In addition, during the quarter, we repurchased $200 million of our stock bringing our total capital returns to shareholders under our Full Speed Ahead 2020 Targets to $600 million as we continue to make progress towards achieving the shareholder return, net leverage, adjusted return on invested capital and adjusted earnings per share growth targets under the plan. As discussed in our prior call, we entered 2019 in a record book position and at higher prices. Our position of strength entering the year meant we were able to maintain our focus on driving prices and drive we did as wave season pricing came in at record level. For the balance of 2019, we are booking in similar load position to last year's record levels and at higher pricing on a comparable basis. Our load position is normalized for the significant difference in booking patterns of Norwegian Joy's charter sales model while deployed in China versus the traditional distribution and booking curve model in the west, along with certain changes in our 2019 itinerary mix, which includes a higher number of Caribbean and Bahamas cruises of less than seven days and which book closer to the sale date. Additionally, and much more importantly, the quality and stickiness of our book revenue has improved year-over-year resulting from the full effect of our earlier final payment date policy improved year-over-year booked deposit structure and a significantly higher proportion of 2019 business that includes our guest air travel booked through Norwegian's Air program. Keep in mind that year-over-year record book positions by definition cannot continue to expand indefinitely nor would we want them to. As someone who has been in this industry for over 25 years, there's always a nagging question that no matter how good your revenue management systems predict future demand or how effective your marketing campaigns push sales, perhaps some money was left on the table. And while that question can never be truly answered with absolute certainty. Fortunately in the case of Norwegian Cruise Line Holdings, if there is any money left on the table, it's on the margin as evidenced by our strong first quarter performance and increased net yield guidance for the balance of the year. Besides the momentum driven by the strength of our brands, our new hardware introductions and unique go-to-market bundling strategy, also benefiting the strong booking environment are macroeconomic factors that continue to buoy consumer confidence. As we have stated over the last few quarters, we continue to see a strong macro economic environment. One which most economists and market watchers not believe will continue for some time and the fears of a near term recession or downturn have greatly diminished, particularly in the United States as evidence by strong first quarter GDP growth and recent Fed commentary. Fears of industry oversupply have also now subsided as the industry overall and Norwegian Cruise Line Holdings in particular have shown their ability to successfully absorb new capacity coming online, but all of this would not be possible without a confident consumer willing to spend money on vacation travel. Consumers across the globe continue to have a strong appetite for cruise. This is especially true here in North America where we maintained an advantage, given our strong sourcing in the region and our focus on global versus national brand and our exit from the lower yielding China market. But that's not to say that we are narrowly focused on our home market. One of the advantages of operating a growing but still manageable 26-ship fleet is that we can focus on sourcing the best guests wherever they may reside. We have done this by making inroads into several sizable markets where growth is exceptionally strong, including Australia, Israel, Brazil and Mexico. Meanwhile, in more mature European markets like the UK and Germany, we have recently shifted the Norwegian brand's go-to-market offering. A year ago, we introduced Premium All Inclusive product in these markets, which has the desired effect of quickly and significantly raising prices to parity levels with those in North America. With the mission accomplished, we have now transitioned to the Free at Sea offering that has resonated so well in North America and in the rest of the world and which now provides consistency of brand messaging around the globe. Results over the first five weeks of Free at Sea in the UK and Germany is an encouraging double-digit increase in booking volume over the prior year and even more over the first quarter of this year at comparable net pricing from those two important source markets, despite the dampening influences of Brexit and other regional economic factors. And once onboard, our global consumers continue to exhibit their confidence in two ways: First, our onboard revenue performance to date has exceeded our expectation and has been outperforming last year's record level. Part of the reason is the enhanced stickiness of onboard revenue from increases in pre-booking offshore excursion and other offerings and the benefits in the Norwegian brand's Free at Sea go-to-market strategy. As an example, pre-booked onboard revenue is up solid double digits for the first quarter of 2019 compared to 2018. With the second half of the lease of the year essentially organic and capacity growth only coming from Norwegian Encore, whose ticket yield will likely be lower than the corporate average due to our introduction into low season Caribbean itinerary, onboard revenue is expected to be a key contributor to net yield growth. Second, guests continue to book their next cruise before even finishing their current one in record numbers. Our strategy that captured guests will experience our award-winning vacation experiences has resulted in hefty record onboard cruise sales and the sale of future cruises tickets across our brand. The first quarter saw many highlights across our three brands. For the Norwegian brand, this quarter marked the first peak season of Caribbean sailings for our most successful newbuild to date, Norwegian Bliss. And just as she did in the last summer, her performance in the Caribbean this past quarter was nothing short of extraordinary. There's something about riding a golf cart on a double-decker 12-turn racetrack at 40 miles per hour under a beautiful blue Caribbean sky that makes guests want to sail on Bliss. The premium she is garnering compared to similar ships we deployed last year in the region and to other ships currently sailing similar voyages is impressive, powering the brand and the company to a very successful Caribbean season. In addition, the Norwegian brand was busy preparing Norwegian Joy for her debut in Alaska. As the vessel was virtually unknown in the North American marketplace as recently as nine months ago, the Norwegian sales and marketing teams were diligently, and may I say quickly, to increase awareness and introduce the vessels to travel partners and consumers in an abbreviated timeframe. As part of Joy's North America introduction, the team launched a successful giving Joy campaign to celebrate the intersection of travel and education and to recognize the contributions of educators in the United States and in Canada with a chance to win cruise vacation. The campaign drew 46,000 nominations from over 1.4 million votes with 30 winning educators being named from across North America. The team also took the opportunity to replicate the successful introduction of Norwegian Bliss with a slate of inaugural activities in the city – in key cities of Los Angeles, Vancouver and Seattle, introducing the vessel to nearly 5,000 travel partners and loyal past guests. I had the opportunity to visit Norwegian Joy in her first sailing to Vancouver, and I can absolutely attest that she is even a more impressive ship today than the day she was delivered new, with upgraded public spaces and other revenue-generating venues that are geared to Norwegian's broad audience. Norwegian Joy houses many of the same innovative features that make her virtually identical to her sister ship, Norwegian Bliss including a 25,000 square foot forward-facing observation lounge, perfect for indoor viewing of Alaska's world-famous vistas and the exhilarating top of the ship electric go-kart racetrack. She does, however, have several unique features that set her apart and likely makes even better than Bliss, including any five new Concierge Class staterooms that give the ship additional diversity and richness in cabin mix and offers guests an upgraded choice that sits above their traditional balcony stateroom but does not quite reach the exclusivity and luxury of the ever-popular Haven Suites. Joy also features the one-of-a-kind Galaxy Pavilion, a 100-person capacity gymnasium-sized space featuring immersive gameplay, raising simulators and a host of virtual and augmented reality experiences. The one-two punch of Norwegian Bliss and Norwegian Joy is the cornerstone of our deployment the high-yielding Alaska gives the Norwegian brand by far the largest, youngest and most innovative hardware in this premium destination bar none. In terms of performance in the region, we are extremely pleased that pricing for Norwegian Joy's Alaska voyages are easily surpassing those of Norwegian Pearl, the 2,200-passenger ship she replaced. And keep in mind two things. First, Joy is not only garnering better pricing than her predecessor but she also carries an additional 1,800 guests. Second, the onboard revenue opportunities on Norwegian Joy far eclipse those of her predecessor and is expected to drive meaningful improvement to the Norwegian brand's 2019 yield. Not to be outdone, Norwegian Bliss continues to garner historic yields in the region with certain lapping sailings continuing to price higher than her record-breaking inaugural season last year. Norwegian Cruise Line Holdings Alaska's deployment also leverages the investments we've made at the Port of Seattle in our development partnership at Icy Straight Point to deliver guests the best Alaska experience in the industry across our three brands. In addition, we are very proud to have been recently awarded a 10-year permit to sale Glacier Bay, Alaska cruising's most popular destination in both the peak and shoulder seasons through 2029. These permits are granted only once every decade by the U.S. National Park Service based on a very competitive and rigorous set of criteria. With Alaska now representing 9% of our annual capacity and with its expected continued growth as a key deployment region, our strategic investments to develop new destinations and ability to maintain access to premium attractions sets the foundation for further growth in this high-yielding region. Meanwhile, Oceania Cruises and Regent Seven Seas Cruises continue their stellar booking performance with both brands having little inventory to sell in 2019. The strong booking momentum is vividly on display as both brands are now approximately 40% sold for 2020, achieving this milestone record load factor earlier than ever before and at higher pricing. Oceania continues to rollout fleet and product enhancements under its Oceania NEXT program. Insignia underwent their first enhancements under the program in a comprehensive dry dock late last year and the feedback from guests and traveled partner has been extraordinary. And in keeping with its brand promise of offering the finest cuisine at sea, Oceania recently rolled out an expansive and diverse new selection of plant-based cuisine that reflects our guests evolving pallets and heightened focus on wellness. These enhancements continue to strengthen the Oceania’s brand industry-leading position as having the finest cuisine at sea, a definitive, competitive advantage. Our guests repeat rate of over 50% is as high as it's ever been and just last month the release of the brand's 2021 winter season deployment resulted in a single largest booking day in the brand’s 16-year history. As for Regent the construction of Seven Seas Splendor is well underway and we are eagerly awaiting the January 2020 arrival of the ship that embodies luxury perfected. Splendor will not only make history as the newest standard for luxury cruising when she debuts, but she will also be the first ship in the cruise industry to launch with a female captain at the helm. Captain Serena Melani joined Regent in 2010 serving in several roles before becoming the brand’s first female Master Captain in 2016. We are extremely proud to have Captain Melani leading the dedicated group of Seven Seas Splendor during her inaugural season. And demonstrating the strength of the Regent brand's popularity among wealthy consumers, the growth in the total value of its bookings for 2020 sailings is significantly outpacing the brand's capacity increase of 26% stemming from the addition of Splendor to the fleet and at higher prices. This is one of the reasons that advanced ticket sales for Norwegian Cruise Line Holdings were 18% higher at the end of the first quarter versus the end of the first quarter 2018, despite a sub-3% increase in capacity for the company in 2019. This indeed has been a stellar quarter for the company, so I therefore like to turn the call over to Mark to discuss our outperformance in the quarter and our improved guidance for the remainder of the year. Mark?