Greg Probert
Analyst · First Wilshire Securities Management
Thanks, Rich. Good afternoon everyone and thank you for your participation in today’s call. Joining me today is Steve Bunker, our Executive Vice President, CFO and Treasurer. I look forward to sharing with you details on our third quarter performance in addition to updates on our sales and profit improvement initiatives and go-to-market strategy in China. Third quarter sales of $79.6 million were down 8.8% on a local currency basis. This decrease was primarily driven by a $5.4 million sales decline in our NSP Russia, Central and Eastern Europe business. Excluding NSP Russia, Central and Eastern Europe, sales for the remaining business segment decreased by 3.5% year-over-year in local currency, primarily due to lower sales in Synergy North America and Synergy Korea. While our results were softer on the whole, we were very encouraged by continued growth in NSP United States and NSP Canada, our largest and fourth largest markets, both forcing their fifth consecutive quarters of year-over-year local currency sales growth. Further, as we discussed previously, we are on track to realize approximately $10 million of annualized operating income improvement by the end of the year through reductions of SG&A expenses, streamlining of operations and the implementation of price increases in certain markets. We remain intently focused on improving our profitability while concurrently investing in our strategic growth initiatives including our launch into China. Now turning to our segment results, NSP Americas third quarter sales of $44.5 million increased by 0.7% year-over-year in local currency and represented 6% of total Company sales. NSP U.S. and NSP Canada, both achieved their fifth consecutive quarters of year-over-year growth of 1.8% and 2.3% in local currencies respectively. Their third quarter also marked the first quarter of year-over-year growth over a prior year growth quarter. Equally important, we saw growth for both existing members and new member signups in the U.S. for the first time in over two years. Progress with our IN.FORM business model which focuses on both weight management and building a daily habit of health has continued to fuel this growth. Through the end of the third quarter, we have certified 1,234 IN.FORM coaches, an increase of over 28% from the second quarter of 2015, with 456 groups currently up and running. Further bolstering growth during the quarter has been ongoing traction with our key retail account management tools as well as new product launches. Our R&D efforts continue to bear fruit with new U.S. products driving distributor activity and incremental revenue. Following our National Convention in April, our two new product launches Berberine IR, for glucose metabolism support and patent pending CardioxLDL for cholesterol metabolism support have been performing very well. Another meaningful contributor to growth has been the re-launch of our updated and extended line of authentic essential oils, resulting in year-over-year growth of approximately 70% across this line. Moving to Latin America, sales declined 3.6% year-over-year in local currency. We continue to face headwinds in this region due to lots of key products as a result of the changing product registration regulation. To address this, we’re taking steps to transition our market to adopt the IN.FORM business model which will help transition from herbal remedies which must meet stringent regulatory requirements to functional food products. During the quarter, we expanded IN.FORM to seven additional cities within Colombia and launched a pilot IN.FORM program in Ecuador. Despite the challenges of product registration, Mexico has experienced quarter-over-quarter growth for the second sequential quarter after three declining quarters. In Mexico, we continued to promote IN.FORM at regional meetings and ongoing certifications. We’ll continue to aggressively roll out IN.FORM in the U.S., Canada, Mexico, Colombia and other key Latin America market to drive incremental growth. Turning to Synergy, third quarter sales of $27.8 million decreased by 8.9% year-over-year in local currency and represent 35% of total company sales. The decline was primarily driven by continued softness in North America and Korea and to a lesser extent in Europe which was partially offset by improvements in Japan and Indonesia. We’re taking steps with Synergy to streamline our focus for multiple product strategies for a more cohesive sales method including a unified product offering. We’ll take some time to register products, educate the existing leaders and distributors and attract new leaders. But we’re confident that developing a more unified approach in all of our Synergy regions will help stabilize this business and ultimately drive long-term growth. ProArgi-9 Plus continues to be a top selling product in all major Synergy markets. Our recent clinical research on ProArgi-9 Plus has shown specific benefits associated with our unique formula which allowed us to file for a provisional patent. We believe these unique benefits will provide a competitive advantage for our top selling product. Turning to Synergy Japan, sales grew by 18.5% year-over-year in local currency. Sales continue to be supported by new product launches as well as the continued implementation of the sales system adopted from our Korean distributor. Indonesia also achieved strong sales growth during the quarter, increasing 15.3% year-over-year in local currency, driven by new distributor leadership including a reengagement of existing leaders in the region and implementation of a modified sales system has been successful in South Korea. In Europe, sales decreased by 3.9% year-over-year in local currency, primarily due to decline in the Scandinavia, in a dramatic region. Growth we had experienced in the prior four consecutive quarters was primarily related to September 2014 launch of Slim Smart, our Synergy weight management program which drove sales momentum through new customer acquisitions and price increases. To reignite growth in Europe, we’re intently focused on launching new sales and marketing initiatives that proven successful in Asia. Further, we launched our Elite Honors Club at the recent Rome summit which was attended by over 1,100 people. Lastly, we launched two new products, SLMsmart Chocolate and Body Prime! our European summit in Rome in September. Coming to South Korea, net sales decreased by 15.2% year-over-year in local currency. However, in Q3, we were able to return the market to growth with a sales increase of 7.3% over Q2. We worked hard to stabilize this business through the introduction of home health parties, a new customer acquisition method. We further reinforced our distributors on the importance of face-to-face recruiting as well as expanding our social media strategy to now include Facebook and Instagram. Net sales in Synergy North America remained under pressure with the decline of 25.4% year-over-year, primarily as a result of reduced distributor recruiting. To address this, we have implemented various growth initiatives in North America to more effectively support distributor recruiting, training and motivation. In addition, we are rightsizing SG&A to maintain profitability. Turning now to NSP Russia, Central and Eastern Europe, net sales of $6.3 million represented 8% of total Company sales and decreased 46.2% over the prior year. The decline in this segment caused by geopolitical and macroeconomic factors, comprised nearly two-thirds of our consolidated net sales decline for the quarter. The ongoing political unrest and conflicts has led to a significant reduction in a number of independent managers, distributors and customers buying and distributing our products. In addition, the further devaluation of the Russian ruble and the Ukrainian and hryvnia has resulted in a sharp increase in the local cost per product as our product to pricing in the region is paid to the U.S. dollar. Despite these headwinds, we worked very hard to protect our business in a very important direct selling region. For example, we have not lost significantly here throughout the harsh economic conditions. In fact, we recently attracted a new major leader that brought with her a significant book of business and over a 150 new distributors. Throughout this period of instability, we’ve been working to retain support and engage our distributors and customers in the region through commercial activities, pricing, events, product kits and training. We recently hosted over 4,000 attendees at our National Convention Anaheim, a turn out we are highly pleased with concerning the economic turmoil in this region. While we still do not expect conditions to improve in the near term, sales have more or less stabilized in the region over the last three quarters. Our strategy to stay the course has not changed. Without a brick and mortar presence in the region, we rely on our strong relationship with our local partner and believe we are very well-positioned to reignite growth once the situation is steady. Turning now to China and New Markets, third quarter net sales for the segment which currently only includes our wholesale business, decreased 14.1% year-over-year to $1 million and represent approximately 1% of total company sales. The decrease in net sales was primarily due to transition of NSP Peru which was a direct selling market in the third quarter 2014 to a wholesale market in 2015. Currently there are no managers or distributors in the China and New Markets segment. In China, our focus has been on building a strong foundation with the support of our joint venture partner Fosun Pharma, to effectively launch our direct selling business in the third quarter of 2016. Notable achievements during the quarter include the finalization of our product packaging and design, continuation of the process for the general food importation and blue cap registration for select direct selling products. We also established our Chinese headquarters with the opening of our office in Shanghai. Due to a change in the Chinese regulatory environment, we have been definitely deferred our entry into the retail channel and will focus our efforts on the launch of the direct selling business. We have been diligently working towards obtaining our direct selling license. During the quarter, we prepared key application documents for Beijing Commission. We view our expansion to China as a highly strategic Greenfield opportunity and expect it will be a key driver of growth for our business in the coming years. We feel very confident in our highly experienced management team under the leadership of Paul Noack, our President of China and New Markets and the support of our partner Fosun Pharma. Before I conclude, I want to focus on our capital allocation priorities. We are going to continue to make investments in the business where we see the greatest growth potential, such as in China, Europe and Asia Pacific. And we’re continuing to invest in our Oracle ERP implementation project which remains on track to go live in January 2017. We remain committed to our shareholders and the long term growth prospects of the business as evidenced by our ongoing share repurchases and return on excess cash in the form of quarterly dividends. We completed share repurchases in the amount of $6.1 million during the nine-month ended September 30, 2015 and today our Board approved a $0.10 per share regular quarterly cash dividend. To conclude, while we continue to face challenges in several of our key markets, we’re diligently working to reignite growth in our business. We’ve successfully streamlined our operations and by year-end, expect to realize approximately $10 million of annualized operating income improvement. Going forward, we’ll remain focused on realigning our activities on profitable future growth opportunities as well as new programs and product development efforts to improve engagement of global base of distributors and customers. With that, I’ll turn the call over to Steve to review our third quarter financials.