Mike McGaugh
Analyst · KeyBanc Capital Markets
Thanks, Gemma. I appreciate it. Sorry about that, folks. I'll get back to my prepared remarks. And I'm not exactly sure where it dropped, but I'll pick up around e-commerce. So that's a great place, a great thing. So additionally, our investments in e-commerce continue to take flight. E-commerce is showing encouraging results with year-to-date sales up approximately 30%. We've learned to use e-commerce as a flywheel for volume and found that it's an excellent channel. We're able to accept to define business that helps us best optimize our asset capabilities. This flywheel approach will become more impactful as we get better at S&OP and improve how we balance our growing demand across our facilities. Moving on to M&A. Growth via acquisition is and will continue to be an integral part of our One Myers strategy. We closed on our acquisition of Trilogy Plastics earlier this quarter and are very excited about its prospects. Trilogy enhances our ability to manufacture highly engineered and tight tolerance specialty products. We're already taking some of the learnings and best practices from Trilogy into our plants that were legacy Ameri-Kart or Elkhart Plastics. So far, 3 months end, the integration of Trilogy is going well and is right in line with our expectations. And as a reminder, the integration of Elkhart has also gone well, helping us better serve our customers and capture growth synergies and $4 million to $6 million of cost synergies, both of which exceeded our expectations. From a big picture perspective, through our 2 acquisitions over the last year, we're making progress on developing an effective framework for selecting high-quality companies. They complement our business and is equally important, we are on our way to developing a strong repeatable playbook and processes to ensure integration -- successful integration of these acquired companies. The plastics molding industry is quite fragmented, and we believe that acquiring specific technologies, niches and best practices is a highly effective way to create value for all of our stakeholder groups. We focus on acquiring founder-owned companies with similar cultures and values to Myers and we worked with the management teams to invest and grow these businesses through improved processes, additional capital investment, retaining and incentivizing key people and collaborating and optimizing across all of our facilities. Paying a fair price, not overpaying, for these acquisitions is also an important part of the equation. Our M&A strategy has proven to be successful so far, and we will continue to fine-tune it as we believe it will serve us well through the remainder of Horizon 1 as we pursue large acquisitions in Horizon 2 and 3. Moving on to operational excellence. This is an area that's been crucial during the last few quarters where we were faced with multiple supply chain headaches. Our purchasing and supply chain teams have done a great job in securing raw materials and managing our supply chain so that we are able to consistently deliver for our customers during the quarter. On a relative basis to our competitors, our service levels remain high. This creates value for our customers. We believe this focus on partnering with our customers on service delivery and on a fair approach to pricing will pay dividends over the medium and long term. I'd like to speak about our ability to manufacture and get product out the door. As I mentioned earlier, we've pursued new approaches to staffing and providing labor to our plants and are encouraged by our results. We are providing a safe and well-paying environment for our workers and have been able to source some workers from agriculture markets and second chance work programs. This strategy was key to enabling our third quarter growth. In addition to getting more creative with our approach to labor, we're also investing in automating select operations within our facilities. We have several engineering teams driving automation across Myers, sharing best practices, and we're investing CapEx in the space and continue to do so, likely at an accelerated pace, as we not see the issue of labor or lack of it going away. An important part of operational excellence is pricing excellence. And we've hired and installed a small but effective team that has led the space at other chemical and plastics companies and instituting this capability at Myers. The team is accelerating our focus on value capture through pricing. We announced additional price increases in September and October and have begun implementing value-based pricing rather than cost-plus pricing. This is a change in approach, and it will take some time to implement, but it's an important lever to deliver value for our stakeholder groups. Now I'll turn to our fourth pillar before giving my closing remarks. Our high-performance culture is a key enabler of our long-term success. Having a true north, having alignment on our values and our mission is critical for Myers to be successful. We are well on our way on this journey. We're seeing meaningful traction with our recently launched learning management system, which allows employees to take online classes to help develop their capabilities and skills within the company. Our desire is to develop our employees and promote from within. Doing this inspires loyalty, improves our company's performance, improves our stability and continuity of our employee base, and it also decreases cost. We continue to invest in and build this tool, and we believe it will help us in developing talent. An important part of our culture and value is based on servant leadership. I believe on this approach, and I'm committed to instilling it at Myers. The deployment of our certain leadership training is underway and 50 of our leaders have already completed this training and are applying it in their work lives. We have an additional 50 going through the program in early 2022. One final point is our mindset on inclusion. Our objective at Myers is to have a company where everyone feels welcome, everyone, regardless of gender, race, age, sexual orientation, feels welcome, feels valued and feels they can have the type of career they seek here at Myers. We didn't drive to a specific set of metrics, rather, we focus on fulfilling our inclusion mission where everyone feels welcome, and the results have been impressive. At our senior manager levels and above, we've increased our hiring and promotion of female minority candidates as a percent of total hirings by more than 100% versus past years. While we're not done yet, we're making progress. I'd like to close by letting you know that last week, our management and our Board of Directors held a multi-day retreat to review our strategy in our short-, medium- and long-term goals and objectives. The alignment and collaboration are remarkable and helpful. We're putting the people and the processes in place to drive the company's transformation. We have people in the right roles who know what to do, have done it many times before and are willing to work hard and get their hands dirty to deliver results. We have a clear and straightforward road map to create meaningful shareholder value, and we have the team and the processes to deliver. We'll navigate the short-term inflationary and supply chain bumps while we remain calm, disciplined and focused on the longer term. I'm excited for our future, and I appreciate your interest in our company. With that, I will open the line for questions.