Phillippe Lord
Analyst · Wells Fargo. Please go ahead
Thank you, Steve and good morning. Slide 8. I will begin by recognizing the tremendous efforts of our teams to complete and close over 2,500 homes in the fourth quarter. That’s the most homes we’ve closed in a single quarter going all the way back to 2006. And an 11% increase over the fourth quarter of 2017. We are proud of the accomplishment and the differences that they made in those 2,500 families lives. We’re also proud to report that our customer satisfaction scores, as measured by total home buying experience reported by Avid, were up again in 2018 and remain among the best in the industry. We invest a lot of energy and money to deliver a positive home buying experience and buyers are obviously happy with the overall experience, in addition to getting beautiful new homes for their families. Slide 9. It’s no secret that the fourth quarter was a more challenging selling environment than what we see for many years, especially in October, which was down 20%, compared to the fourth quarter of 2017, while November was up 1% year-over-year and December was just 4% lower than 2017, which was unusually strong. After seeing home prices increase further through early 2018 and enduring several rounds of interest rate hikes, buyers thought to reassess whether this was the right time for them to purchase a new home. For some that was an issue of affordability, but for most it was a psychological reaction to price levels in an uncertain market. This was most apparent in California, Colorado and Dallas, where prices have risen the most in the past few years. Our traffic levels remain healthy and even our gross sales were relatively consistent with the fourth quarter of 2017, indicating consumers are still interested in becoming homeowners. But we saw an increase in cancellations that reduced our net sales. That also meant that we didn’t close out communities as soon as we expected to, so our absorption pace was off even more significantly than our order numbers. Orders were up 8% year-over-year for the fourth quarter, but absorptions on average per community were 15% lower due to the distortion from these near closeout communities. As we close out those communities in 2019, we would expect our total community count to decline somewhat through the year. The slowdown was most pronounced with higher priced homes in move-up communities, where buyers were nervous about selling their existing homes and stepping into a new home at a potentially higher mortgage rate. With mix shifting more towards lower-priced homes, the total value of orders in the fourth quarter was 15% lower than a year ago. While it was a broad-based volume in the market overall, there were significant differences between markets. A view of the hottest markets last year fell back to more normal absorption pace while others remained relatively steady, which I’ll cover shortly. With most uncertainty comes more competition. And we must excel at delivering what our customers want, which is a quality home at a good value. As we adjust to changing conditions, we are focused on improving our overall execution at every level. I will discuss our progress in each region, and provide a little more local color beginning with each region on Slide 10. Slide 10, after a 47 year-over-year increase in the fourth quarter of 27 [ph], our each region orders were 5% lower in 2018 and 6% less in total order value. This was primarily due to a 19% lower absorption pace for the region. Florida accounted for most of the year-over-year decline in the fourth quarter of 2018. Since the fourth quarter 2017 includes orders that had been delayed due to the hurricane in September but rebounded in the fourth quarter. That made for a difficult comparison in 2018. Outside of Florida, total orders for each region were flat in the fourth quarter. So tenancy absorption has softened more than others. Overall, the region showed solid growth for the full year. We are confident in our product and locations and believe we have opportunities to continue to improve our sales execution, and reduce our cost and cycle times, expand our margins and get our performance metrics up to the levels we’re achieving in our other regions. We’re focused on continuing to make these improvements across the Board. Slide 11, Central Region. Moving to Texas, the word I would use to describe it in general is steady. Orders increased 2% on flat absorption year-over-year. Austin, San Antonio and Houston continue to perform well. We still have quite a few second move-up communities in Dallas, but we have recently begun opening more LiVE.NOW.® communities which are seeing good demand. Slide 12, West Region. Our West Region orders were down 19% year-over-year for the fourth quarter as declines in California and Colorado offset strength in Arizona. Arizona’s fourth quarter orders were 12% higher than 2017, reflecting strong demand for entry-level communities here. And we believe that got great growth potential for the next decade. As most of you are aware, the California housing market chilled towards the end of last year, after producing among the highest absorptions in the company over most of the last seven years, as interest rate increase had a greater impact due to the higher average prices there. On top of these industry level issues, our average community count was down 30% year-over-year in California, resulting in a 56% order decline. We’re rebuilding our positions in California with more affordably priced communities that should experience high absorptions. Colorado’s orders were down 10% year-over-year in the fourth quarter, as higher interest rates made high price homes unaffordable. It remains a strong market and we believe we are well-positioned there after opening many new affordable and well-located entry-level communities. I’m now turning to Slide 11, direct cost savings. Finally, I would like you to take a moment and address our direct cost trends, specifically lumber, which was a big concern in the first half of 2018 and something, I think, we’ve managed well in the back half. The savings we’re capturing will help offset the impact of increased incentives in 2019. Overall, most components we purchased have remained steady and consistent in price, or dropped slightly over the last 90 days. There are a few specialty lumber components in the west that have increased, but those increases are minimal. Since the market began to decline in August of 2018, we have recaptured all of the previous lumbar cost increases from January through July. The bulk of these cost reductions we’re negotiating Q2 – Q4 but the first closings to benefit from those cost savings will be in the first quarter of 2019 and should continue through the remainder of the year. I will now hand it over to Hilla to review some additional details regarding our financial performance and our balance sheet. Hilla?