Olivier Filliol
Analyst · JPMorgan. You may proceed
Thank you, Shawn. Let me start with some comments on our Q2 results. Our Lab business proved more resilient than we had anticipated with a 4% decline in local currency in the quarter. Process Analytics did particularly well, while balances were more negatively impacted by COVID. Our Analytical Instruments business was down modestly, contributing to the resiliency of our Lab business is the diversity of our products and end markets and our ability with our sales and marketing techniques to direct resources to the best opportunities. Our Industrial business declined 3% in the quarter. Product Inspection was down mid-single digits with modest growth in our European business, but declines in the Americas as we still face challenges, gaining access to food customer sites, and these customers are currently focused on other priorities. Core Industrial did well in the quarter, declining only 1%. We benefit from an excellent product portfolio, strong sales and marketing initiatives and diversity in our product offering as well as our end markets. I will have some additional comments on Core Industrial shortly. Finally, Food Retail was down 11% in the quarter. Now let me make some additional comments by geography. Sales in Europe declined 5% with both Lab and Industrial in this range. Americas declined 7% in the quarter with retail down 20%. Lab declined slightly more than Industrial, driven in part by strong double-digit growth in Lab in the prior year. Finally, Asia Rest of World grew 1% in the quarter with both Lab and Industrial showing modest growth and retail down double digits. As mentioned, China had 8% growth in the quarter with both Lab and Industrial doing well, while retail declined. One final comment on the second quarter. Service and consumables were flat in the quarter. That concludes my comments on second quarter results. As we look to the second half of the year, the sales decline we are expecting in Q3 is modestly better than what we experienced in Q2. As I mentioned last quarter, as we entered Q2, we had the benefit of our quote order pipeline that we built up in the first quarter. As we enter Q3, we don’t have the same buildup. In terms of geographies, our western markets are in better shape than they were four months ago. While China likely won’t have the same level of pent-up demand that they had in Q2. Taken all together, these dynamics are resulting in low single-digit sales decline in Q3. We will provide more insights into our Q4 expectations on our next call, but our full year guidance assumes there is not a deterioration in operating conditions in the second half of the year. It is worth repeating that our visibility is limited, and we fully acknowledge that market conditions can change quickly, given the unprecedented nature of COVID-19 dynamics. Let me provide some additional insights of how we are managing the business and seeking out growth opportunities. In March, our sales organization quickly adapted our go-to-market approach to telesales and remote sales due to the reduced access to customer sites. We accelerated our planned 2020 adoption of Microsoft Teams, which has proven instrumental in keeping us connected to our customers. Also in March, we launched eDemo lights, which highlights product features in an easy-to-use video format. Since then, we have had more than 12,000 video co-housing sessions with customers. Enhanced training videos and sample conversations and documents available in our digital library are helping our sales force to generate new sales and cross-selling opportunities. We also have found that the current environment can be an ideal time to showcase our technological expertise through webinars, seminars and online training. Using advanced analytics and sales force guidance to prioritize customer segments have proven to be very important, given the very challenging market conditions. Certain end markets and subsegments such as pharma, biotech, testing labs and food manufacturers are showing growth, while other more industrial end markets are showing significant declines. Through an in-depth customer segment analysis, we have identified thousands of customer sites with growth potential even in the current environment. Redirecting resources to the best growth opportunities has always been fundamental to our sales approach, and our ability to quickly adapt to rapidly changing market conditions is helping dampen impact of this very challenging environment. Finally, we are using sales activity monitoring, our new dashboards to obtain real time information on our opportunity pipeline, quotes and bookings so we can quickly react to market conditions. The resiliency of our results is being driven by the diversity of our end markets and our ability to redirect to the best opportunities. We also have an advantage from the diversity of our product offering. Our Core Industrial business is a good example of this. While our core standard industrial business is being negatively impacted, other businesses within core industrial, including Transportation and Logistics, which is focused on freight forwarding companies is holding up. Our technology leadership is also setting us apart in this environment. For example, last year, we launched an innovative dynamic pallet dimensional, which is helping our customers more easily optimize load planning and accurately charging for freight. Until now, pallet has to be placed on the static dimensional, which slows and disrupt operations. Our new dimensionals captures pallet while they are in motion and can be integrated with our floor scale and software. Another example within Core Industrial is our recent launch of a technology platform for the industrial internet of things. As part of the industrial internet of things, conditioned monitoring and production data collected from devices can be used for predictive maintenance and machine learning to improve equipment uptime and product quality. Our new device provides a seamless exchange of long time critical data between our weighing solutions and the customers’ cloud and ERP systems. It can connect both new scales and the existing scales, enabling the upgrade of the installed base to modern technology and is particularly targeted for customers in chemical, food, pharma and logistics. These are just two examples of our technology leadership within Core Industrial. Within our Lab business, we also benefit from diversity in our end markets and our product range. A prime example is our Process Analytics business in which we are a global leader in real time measurement of key process control parameters. Process Analytics is benefiting from strength in bioproduction, where pH and dissolved oxygen are critical parameters to control processes in bioreactors. In pharmaceutical manufacturing, there are three parameters that require monitoring in an ultra-pure water system: conductivity, TOC and bioburden. We are the only supplier that can provide a portfolio of solutions for online measurement for these three parameters. Beyond biopharma, we have also extended our liquid process analytics offering into the gas analytics market with a unique offering of fast and easy-to-use instruments. Raising concerns for safety and environmental compliance in the chemical end market is also driving growth. Although the chemical market is more challenged this year, we are still seeing good demand for our products. Our Process Analytics is just one example of the breadth of our product offering and diversity of our end markets. That concludes our prepared comments. The current environment continues to be the most challenging. We have been able to quickly adapt and adjust our operating model, including changes necessary in our go-to-market approach. The numerous adjustments we made to our supply chain and manufacturing and the temporary actions we took to our cost structure. While much uncertainty still exists in our markets, we remain confident we can continue to gain share during these challenging times and that we will be well positioned for growth as the recovery gets underway. Now I want to ask the operator to open the line for questions.