Earnings Labs

MSC Industrial Direct Co., Inc. (MSM)

Q3 2014 Earnings Call· Wed, Jul 9, 2014

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Transcript

Operator

Operator

Welcome to the MSC Industrial Direct Fiscal Third Quarter 2014 Conference Call. All participants will be in a listen-only mode. (Operator Instructions) After today’s presentation there will be an opportunity to ask questions. Please note this event is being recorded. I would now like to turn the conference over to John Chironna, Vice President Investor Relations and Treasurer.

John G. Chironna

Management

I’d like to welcome you to our fiscal 2014 third quarter conference call. An online archive of this broadcast will be available one hour after the conclusion of the call and for one month on the investor relations’ homepage at www.investor.mscdirect.com. During today’s call we will refer to various financial and management data in the presentation slides that accompany our comments as well our operational statistics, both of which can be found on the investor relations’ section of our website. With regard to our Safe Harbor Statement under the Private Securities Litigation Reform Act of 1995, please note that our comments on this call as well as the supplemental information we are providing on the website contain forward-looking statements within the meaning of the US securities laws including guidance about expect future results, expectations regarding our ability to gain market share and expected benefits from our investments and strategic plan including the BDNA acquisition, the expectations regarding future revenues and margin growth. These forward-looking statements involve risks and uncertainties that could cause actual results to differ materially from those anticipated by these statements. Information about these risks is noted in the earnings press release and the risk factors in the MDNA sections of our latest annual report on Form 10K filed with the SEC as well as in our other SEC filings. These forward-looking statements are based on our current expectations and the company assumes no obligation to update these statements. Investors are cautioned not to place undue reliance on these forward-looking statements. In addition, during the course of this call we will refer to certain adjusted financial results which are non-GAAP measures. Please refer to the tables attached to the press release and the GAAP versus non-GAAP reconciliations in our presentation which contain the reconciliation of adjusted financial measures to the most directly comparable GAAP measures. Finally, please note that we recently renamed BDNA to Class C Solutions Group so future references will use that name or CCSG. Also, now that the acquisition has passed its anniversary date, this will be the last quarter where we will be breaking it out specifically. We will of course, continue to share information about performance and synergies as well as comment on the CCSG in general from time-to-time. I’ll now turn the call over to our Chief Executive Officer Erik Gershwind.

Erik Gershwind

Chief Executive Officer

Also in the room with us this morning is Jeff Kaczka, our CFO. I’ll begin by saying that I’m pleased with our execution and our overall performance during the first three quarters of our fiscal 2014. On today’s call I’ll discuss the current environment where we continue to see somewhat improved momentum, our Q3 performance where we produced solid results, and progress on our infrastructure and growth initiatives including CCSG which continued to go quite well. Jeff will discuss our financial results and provide our fiscal fourth quarter guidance and I’ll then conclude with a summary and of course, we’ll open the call up for Q&A at that point. I’ll start with the environment. After leaving behind the weather related disruptions and holiday season that we faced in our fiscal second quarter, overall market conditions improved during our March through May 3rd quarter. I mentioned on the last call that the ISM readings and the metalworking business index had recently converged to similar levels that remained true during the past three months with both in the mid 50s range. Both of those macro indicators are generally consistent with what we’re seeing and hearing from customers. That feedback includes a firmer demand environment, more robust order flows, and some talk of order backlogs. With that said, despite these encouraging signs and significant improvement over prior year, we would still characterize the current environment as one of moderate growth. Customers remain slightly more confident but they also remain appropriately cautious with their spending and capital investments. On a related note, while customers’ order backlogs are generally solid for the next few months, we’re not hearing much about visibility longer term which would be more typical of a high growth environment. While the demand environment has improved considerably over prior year, we would…

Jeffrey Kaczka

Management

Our monthly sales growth rate moved around a bit during the fiscal third quarter due to the Easter holiday impact but overall our average daily sales growth excluding CCSG came in at the low end of our guidance or about 7%. At the same time, we managed to achieve EPS towards the higher end of our guidance by posting an adjusting EPS of $1.06. Furthermore, as Erik mentioned, I’m happy to say our infrastructure and growth initiatives continue to progress in line with our plans. Let me start by getting into the details of our third quarter results. While the remaining non-recurring costs related to our co-located headquarters are not material, we do still have non-recurring integration costs related to the CCSG business so I’ll continue to speak of our results in terms of reported and adjusted results. Our reported sales growth on an average daily sales basis was just about 13% compared to the same period last year. This includes a full quarter of CCSG sales whereas the prior year quarter only included sales from the acquisition date of April 22nd. Excluding CCSG, our base business organic sales growth on an average daily sales basis was roughly 7%. The growth rate benefitted from the significant improvement in our government business as well as some customers within our vending program which contributed roughly four points of growth. With regards to gross margin, we posted 46.3% for the quarter above the midpoint of our guidance of 46%. We were very pleased with this but I would mention that the gross margins benefitted partially from a couple of items that are unlikely to repeat. Our reported EPS for the quarter was $1.03 or $1.06 on an adjusted basis which excludes non-recurring costs for the CCSG integration. The adjusted EPS of $1.06 which…

Erik Gershwind

Chief Executive Officer

Before we open up the call for questions, I’d like to take a step back and assess the company’s performance in a broader context. We’re heading towards the home stretch of our fiscal 2014, the second of two years of heavy infrastructure in the company. I remain very pleased with progress against our plan and our prospects for the future. Our infrastructure projects have been well executed, delivered on time, and on budget. We kept focused all the while on market share gains through a challenging market environment and are beginning to see the payoffs in the form of early topline momentum. We completed and are integrating the largest acquisition in the history of the company, one that holds great promise for the future. We’re moving the MSC portfolio of business towards sticky high retention channels including vending, eCommerce, VMI and more. Finally, we’re on track to deliver financial performance in line with the annual framework that we laid out at the start of the year. By no means am I suggesting that our work is complete. We’re focused on executing the growth investments that we’re making to deliver faster topline growth. We’re working hard to get the topline growing at CCSG as well which will lead to even faster rates of earnings accretion and we’re focused on growing company earnings once again in the coming quarters as we gain leverage on our investments. On our next call, as we normally do, we’ll share our outlook for fiscal 2015. Finally, I’d like to thank our entire team for executing our plan over the last year and for their continued commitment to our mission. We’ll now open the line for questions.

Operator

Operator

(Operator Instructions) Our first question is from David Manthey of Robert W. Baird. David Manthey – Robert W. Baird & Co.: First off, CCSG, could you remind us what percentage of that business is Canada? And then is there anything else that’s inherent in the CCSG customer base or operations that would just longer term make it a slower growth business than core MSC?

Erik Gershwind

Chief Executive Officer

CCSG, first question Canada, figure roughly 15% of total. As you can imagine, we saw significant decline in that portion of the business to net out to a slight decline in the quarter given that the bulk of the business is US and did show some slight growth. To your other question, I think the answer is no. I feel really good as we look at the CCSG business. I think nothing particular to call out on its macro exposure other than the fact that it is more diversified than MSC’s base business, a little less manufacturing. I think the really relevant point, what we see, is a very compelling model that allows us to get these deep relationships with customers and ultimately start to spread our tentacles in those accounts and that’s really what’s been in the works now and what we anticipate in the coming quarters to get the growth moving. David Manthey – Robert W. Baird & Co.: Then Jeff, when you were talking about the gross margin in the current quarter I believe you made a comment about some non-repeating items but you didn’t outline. Can you give us an idea of what those were and approximate magnitude?

Jeffrey Kaczka

Management

There were two items primarily related to the timing of discounts and rebates and those two items combined just lifted us over the top end of our guidance range in terms of gross margin. The top end was 46.2 so a minor impact associated with those. David Manthey – Robert W. Baird & Co.: You’re talking 10 basis points or something?

Jeffrey Kaczka

Management

Or so.

Erik Gershwind

Chief Executive Officer

I think one other point I think Jeff made this in the prepared remarks is we are pleased with what we’re seeing and so while we got some benefit from non-recurring I think in general given the soft pricing environment that we see now we’re pleased with our execution and the gross margin discipline that we put in place. David Manthey – Robert W. Baird & Co.: Just finally, on the manufacturing versus non, you mentioned government I guess that would be a driver there but is that also partially because of the inclusion of CCSG and the drag that that’s having? I would imagine that they’re primarily manufacturing rather than non?

Erik Gershwind

Chief Executive Officer

No, see I would chalk it mostly up to government and to some other sort of odds and ends segments in the base business that have been showing growth. But consider it primarily government driven and not CCSG in terms of the non-manufacturing.

Operator

Operator

Our next question is from John Inch of Deutsche Bank. John Inch – Deutsche Bank: Jeff, just as a clarification, you made a commentary about the timing of the July 4th holiday. Were you trying to imply that June sequentially did a little bit better versus May because of July 4th? I don’t really understand what you were saying?

Jeffrey Kaczka

Management

Yes, that’s right. For our fiscal month it included the July 4th holiday, the June fiscal month and because the timing this year of July 4th was on Friday versus Thursday, we believe there was a slight improvement to the growth rate associated with that. John Inch – Deutsche Bank: But all else equal are we sort of seeing on a sequential basis kind of a 7% - we are sort of seeing the 7% mark, is that with about 4 points from the vending machine, is that about the cadence that you are seeing? Your monthly sales growth is kind of trending around 7% all else equal if you kind of adjust for Easter, and July 4th, and all this stuff, is that really what you’re seeing?

Jeffrey Kaczka

Management

We’re actually seeing a bit of an uptick as we progress month-by-month through from the second quarter into what we saw in June. Certainly a slight uptick there and I think that’s reflected in our guidance for Q4. John Inch – Deutsche Bank: Is CCSG also seeing that uptick or what’s happening to that business sequentially through June?

Erik Gershwind

Chief Executive Officer

I think Jeff’s right, I would say first of all is - between the weather and the holidays there’s been a lot of month-to-month variance in the growth rate and as we said, we don’t make a whole lot of the month-to-month variability. We’re looking at the trending. If you look the base business is 7% all in for Q3. As Jeff points out you could take our implied guidance of 7.5% inclusive of CCSG which is lower meaning the base business is higher. So I think there is some momentum that we’re encouraged by. Not satisfied but encouraged is what I said. CCSG, if you look back over the last few quarters has been hovering around flat. Up a little bit, down a little bit. In June it was down slightly, in Q3 it was down slightly, but I would say directionally hovering around flat and for the reasons I described we are very encouraged about what we see turning into growth in quarters to come. John Inch – Deutsche Bank: Erik, based on your guide or Jeff, if you were to look at your sort of growth initiative spending, so that would be however you want to characterize it, the cost of warehousing these new SKUs, the sales force additions, what would be the fiscal ’14 magnitude of that spending? And, based on everything you know today, I’m not asking for guidance, but is the spending up, flat, or down in fiscal ’15? There’s perspective that you guys have been spending to capture market share for a long time and is there a point at which you can kind of pull off the levers to let some more of the earnings flow to the bottom line? I’m just curious, maybe you can frame that for us a little bit?

Erik Gershwind

Chief Executive Officer

Two parts, let me take sort of a look back, we’re kind of sort of right now at ’14 and then talk a little bit about ’15. For ’14 what we described was – I want to go back to our framework, but it was around 100 basis points of op margin impact in the base business. About 50 basis points of impact was being driven by infrastructure investing i.e. Columbus/Davidson/datacenter and around 50 basis points of op margin impact from growth investment spending, the things you rattled off. So, in ’14 yes, elevated spending. As we look ahead to ’15, and we’re going to come back, we are right in the midst of our normal planning process where we put all the pieces together to refresh the ’15 view, but if you go back to what we said at the start of the year when we laid out our three year perspective, we had anticipated ’14 being the trough in op margin, what we call modest or slight uptick in op margin in ’15, and more aggressive op margin uptick in ’16 and all of that was premised on what we termed moderate growth environment and moderate pricing environment. We’re putting all the inputs together on ’15. What I would tell you is certainly we have some portion of the infrastructure investment that’s going to be dropping off. By dropping off what I mean is largely in our run rate not incremental. So that is Davidson, datacenter is behind us, Columbus will be behind us as we move to the back half of ’15 for sure. Growth investments will continue. So, to answer your question we’re putting it all into the mix now and we’ll be back on the next call and give you a framework for ’15. John Inch – Deutsche Bank: It sounds sort of like when the infrastructure kind of gets some anniversary and growth investments, because you called out hiring, CCSG, etc. and it sounds like that’s probably on a path to continue so maybe the net is a slightly less of a run rate? Is that fair?

Erik Gershwind

Chief Executive Officer

I would say CCSG will continue. I would say we are lapping Davidson, we are lapping datacenter. Columbus, as we described, will be a headwind into ’15 as we staff up. We also had the depreciation that will kick in so Columbus will remain a headwind. So I would say sort of somewhere between your answer there. John Inch – Deutsche Bank: One more quick one, June I believe, is government fiscal year end and I think there was a bit of a budget flush for government last year. There was kind of concern that government, certainly at the state level, had maybe spent a lot on snow removal and other things. It sounds like government was pretty good for you in June, did you see any sort of a less of a budget spend? I realize it’s only 8% of your mix and that would be split federal versus state but did you guys see any kind of impact you think from weather that maybe caused government to spend a little bit less in June versus last year?

Erik Gershwind

Chief Executive Officer

You’re hitting the right theme here because the yearend of government really does drive a lot of activity. It’s actually end of September for Federal. You are correct, last year was a pretty soft year for government but we did see at the end of their fiscal year a pretty aggressive ramp up in average daily sales. We’ve been talking about with government we’re pleased with performance. I think the headline on government is generally more spending, a more certain environment with budgets being set now so there is more spending. The other headline would be I think we’re benefitting from some share gains that we achieved while things were soft. To answer your question we are still seeing nice growth. We anticipate growth in the fourth quarter, although I will tell you that baked into our guidance is a slightly lesser growth rate accounting for the fact that we have big comps at the end of their yearend spend from prior year.

Operator

Operator

Your next question comes from Ryan Merkel – William Blair & Company. Ryan Merkel – William Blair & Company: I want to ask a question about 2015 too and I know you’re going to talk about it more on the next call but I just want to ask we shouldn’t extrapolate the fourth quarter margin guidance into 2015? Am I correct with that statement?

Erik Gershwind

Chief Executive Officer

That’s a really good point. I’ll touch on ’15 a little more than I did in John’s question. In general what I would say to you is this is the time of year when we go through our planning right now, so we’ll have a much better feel on the next call. Just to remind you, we said slight uptick in margin based on moderate growth moderate pricing as we look at it now. Certainly, the moderate growth part of the equation is a check, the moderate pricing part of the equation is not a check it would be an X at this point, all subject to change. So that is certainly a relevant factor but only one of several factors that we’ve got to put into the mix along with the demand environment and along with our own spending and other decisions and executions. All that’s being factored in now. I do think you’re right to point out – I wouldn’t make too much of Q4 as it relates to ’15 because Q4 is seasonally for us, if you look, a lower margin quarter because of the seasonal downturn in gross margin combined with the uptick in expenses that we normally do to prepare for Q1 which is a higher growth level. Net-net, you’re right I wouldn’t make too much of Q4. Ryan Merkel – William Blair & Company: Based on what you’re seeing in the business today, call it moderate growth, and then thinking about the growth investments ramping, do you think double digit organic growth is achievable sometimes in the next call it three to six months?

Erik Gershwind

Chief Executive Officer

On growth here’s what I’d say, I would say we are encouraged by what we’re seeing but not satisfied. I think we can do better, we can continue to do better, but we are encouraged by what we are seeing. I think there are three things I’d point to that make me encouraged. Number one is sequential momentum in the growth rate from quarter-to-quarter as we discussed from Q2 to Q3 to Q4 which is coincident with the demand environment firming up. Not robust, but firming up. Number two, most important to me is seeing a consistent gap in our growth rate relative to market and we are seeing that. Basically any way we look at that whether that’s relative to macro indicators, to research that’s been recently done, our growth rate relative to peers, supplier feedback and so I’m satisfied on the share gain side. I like the fact that we’re seeing momentum. Then the third piece is relative to historical performance. If we look back this company has a long track record, and you look over extended periods of time our organic CAGR is somewhere in the 9% range over long cycles. If you look at our Q4 guide, we’re guiding 7.5%, the base business is a little bit above that, we’re in that ballpark in spite of being in a soft pricing environment. All that said, I’m encouraged. I think that we have things in the works i.e. sales force expansion, i.e. CCSG that if they were to execute if the demand environment were to hold, that’s where I’d like to be is double digit growth rate. Ryan Merkel – William Blair & Company: If I can slip in one more, can you just comment on the core MSC accounts? Those small and medium size metal working customer, are they coming back to life at all? Maybe you could just talk about the growth rate year-over-year if you have it?

Erik Gershwind

Chief Executive Officer

I think the relevant point to the base business, the headlines would be certainly national accounts and government out ahead of company average and growth rate. We view that as an encouraging sign, particularly on the national accounts front. If you go back and look at the business over cycles, historically national accounts has served as somewhat of a leading indicator both on the way up and the way down. We view that as an encouraging sign on what could come particularly if the metal working environment stays as it is. I also think I’d point to we are seeing a tick up in our customer count which in part I don’t make too much of but certainly in part is reflective of an improved environment. So we are again, encouraged and I think should the environment hold and we execute, which I expect us to do, there’s a potential for improved momentum.

Operator

Operator

Our next question is from John A. Baliotti of Janney Capital Markets. John A. Baliotti – Janney Capital Markets: Erik, you mentioned in your opening comments that customers remain cautious about spending and I don’t think that’s too much of a surprise given all the different kind of macro factors put in the pot together. But it looks like, as you’ve talked about your core growth is sequentially improving margin impact from these strategic investments is declining through this fiscal year. So it seems like you’re more in a phase to leverage these investments out to the customer along with CCSG versus let’s say being in an internal implementation phase. Is that how you feel about things at this point?

Erik Gershwind

Chief Executive Officer

I think if you told the MSC story, the past two years the title of the story would be heavy infrastructure investment. Certainly, combined with growth investment in market share but heavy infrastructure investment. I think as we look forward, yes I think it’s fair to say that it’s going to more be able leverage investment, continued investment in growth and leveraging the infrastructure investments being made. John A. Baliotti – Janney Capital Markets: It seems like you’re now with the stage that you’re at with this program as we see this sort of declining impact of the margin that you’re more at a point where you’re rolling this out and you can take advantage of let’s say customers being concerned about the efficiency of their spend.

Erik Gershwind

Chief Executive Officer

I think that’s at the heart of – if you look at the MSC plan at the heart of the priorities we have set out for ourselves in the coming years, it’s all driven by what’s happening with customers and that’s dynamic a bit of what we described in the opening remarks. Customers are looking to get their arms around indirect spend, they’re looking for supplier partners that are going to help them do that, more visibility, more technology, and a heavier focus on using digital channels. If you look at where MSC is placing its chips and the things we’re doing it’s all driven by the customer. It’s heavy investment into inventory management, into technology that’s going to help our customers get their arms around their spend, and heavy investment into digital channels as evidenced by the growth in eCommerce. So yes, I think that’s right and I think the point being the whole plan is driven around where we see the customer heading.

Operator

Operator

Our next question is from Hamzah Mazari of Credit Suisse. Hamzah Mazari – Credit Suisse: Just a question on the potential for revenue synergies from Class C Solutions. You spoke about piloting around the sales force in fiscal Q4, could you give us a sense of timing wise when you think revenue synergies from Class C Solutions?

Erik Gershwind

Chief Executive Officer

What I would tell you first of all is I think we will have a better feel on the next call. I’d like to get a quarter under our belts with the roll out of the catalog and such. I think bigger picture the message with CCSG is while the top line growth has been nothing to write home around hovering at flat, the actions being taken under the surface and those three growth levers that I pointed to, I’m very encouraged by our execution. On two of those three levers, I know from experience and even we know from experience that they translate into results. It’s tough to pinpoint exactly when. On the cross selling synergies I do think there’s a case to be made that could happen sooner. I think it’s a little early to tell. But certainly, as we said, should we execute as we expect we would anticipate it being a nice growth program for our fiscal ’15. Hamzah Mazari – Credit Suisse: Just a bigger picture question around national account business, this cycle amongst the publically traded distributors, the distributors are getting a lot more diversified. One of your competitors got into metal working a few years ago, another competitor is getting more bigger on the production assembly line on manufacturing. Are you beginning to see the national account business get more competitive this cycle versus prior cycles?

Erik Gershwind

Chief Executive Officer

I would say in general national accounts as certainly been a competitive arena for a while and I think it remains as such and it’s why Jeff pointed out it is gross margin headwind. I think the exciting part to me is it’s a sector in which we can begin to see the early stages of the consolidation story start to play out. I think that’s a piece of what’s driving our national accounts growth rates so strongly along with some of the other larger nationals because for these businesses who are again, really looking to get their arms around this neglected area of spend of indirect materials, they need - the procurement and supply chain functions at our customers need distributors that have national capabilities that have all of the technology and inventory management solutions to bring that let them get their arms around it. That to me, is the big story. It’s an arena where the consolidation story can really be evidenced. Hamzah Mazari – Credit Suisse: A few quarters ago Jeff, I think you folks had mentioned how to think about incremental margins depending on whatever one assumes on revenue growth. Could you maybe remind us on how to think about off leveraging your business model? I realize there are a lot of moving parts with the acquisition integration and investment spend. But how should we think about incremental margin given the current environment?

Jeffrey Kaczka

Management

A lot of factors affect the incremental margin, as you know and this year the decision to make those investments in infrastructure and growth have kept that incremental margin down. We’ve given our annual framework in terms of the operating margins but as we lap and head into FY15, I think Erik had given you a sense of what would happen with the infrastructure expenses and we would begin to leverage those. The growth investments will continue as long as we’re getting the type of results that we expect. Then another factor is the pricing environment. Hamzah Mazari – Credit Suisse: Fiscal ’16 is more of a normalized op margin for you folks? Is that fair?

Jeffrey Kaczka

Management

I think that’s very fair.

Operator

Operator

Our next question is from Matthew Duncan of Stephens. Matthew Duncan – Stephens Inc.: Erik, you talked a little bit about where you’re seeing better growth versus other places and it sounds like it was both government and other places. Are there any other end markets within the manufacturing sector that are showing any more strengthen than others?

Erik Gershwind

Chief Executive Officer

Yes. I think in general it’s probably no big surprises and we’ve called them out over the last couple of quarters. There are certainly pockets. For us I think the bigger story in the general manufacturing area where we have heavy exposure, areas like heavy equipment, the metal fabrication market, the primary metals, have been stable and okay and firming up but not great. For us, that’s the biggest chunk of our revenues in the core is in those sectors where it’s been okay but certainly not explosive growth. That’s how we characterize it.

Matthew Duncan - Stephens Inc.

Analyst · Stephens

That’s really what I’m getting at, are you sensing from your conversations with that customer base that there is potentially an improvement in the tone of growth coming there or should we still sort of expect the same kind of environment we’ve been in?

Erik Gershwind

Chief Executive Officer

The tone we want to get across is definite improvement. There is certainly improvement particularly relative to prior year where things were soft. The fact that we’re talking about order backlogs at all is a significant change from where we were a couple of quarters ago so definite improvement. I think we’re stopping short thought of saying absolutely robust. Some of the examples there are the kind of cautious outlook on capital spending and the lack of visibility beyond the next few months which normally we would associate with kind of really strong demand environment. I think what we’re seeing now in the metal working business index is kind of consistent with that, what we term a moderate growth environment. Matthew Duncan – Stephens Inc.: The last thing for me on the M&A landscape, what are you guys seeing out there right now? Do you feel like you’re far enough down the path with integrating the Barnes deal that you can get a little active on the M&A side?

Erik Gershwind

Chief Executive Officer

What I would say about M&A Matt, is definitely as a reminder, it is certainly part of our growth strategy. We see it as, and what we had talked about at the time, was M&A being a vehicle to achieve the growth plan. One of the primary places that we would put it to use is product line adjacencies outside of metal working. You saw us do it once with class c products with the Barns acquisition which is now CCSG. What I would tell you that is as each quarter passes and we like our execution and we’re getting CCSG under our belts, our confidence grows. I think seeing a continuous path to use M&A as a product adjacency move certainly makes sense. We’ve outlined in the past a number of other product lines we think make sense where we have discussions, where we have our eye on things. In general, what I would say is as each quarter passes we’re growing more confident and using that as part of our plan. Matthew Duncan – Stephens Inc.: Are you okay with the multiples that you’re seeing out there right now with potential targets? What are valuation expectations?

Erik Gershwind

Chief Executive Officer

What I would tell you on multiples, it’s a lawyer’s answer, it’s so much depends on the business because so much of it the way we look at it is what are the underlying economics of what we could do to a business with synergies and that is just so target specific it’s tough to give you general answers.

Operator

Operator

Our next question is from Kwame Webb of Morningstar. Kwame Webb – Morningstar: I just want to start with CCSG. Number one, you mentioned a lot about headcount additions. I think historically you guys have said 12 months is really where you expect to start to see productivity. Is that the right way to think about that? Then also, if you could kind of comment on customer service issues that you are working through? I was kind of surprised to see that was so high on your growth driver’s list.

Erik Gershwind

Chief Executive Officer

I’ll take both of them. Your first one was round headcount additions, yes the message there is we use the first year of the business to really refine the salesforce model in that business. A lot of leverage and a lot of learnings with the MSC salesforce and we have some really good people who we’ve brought over from the MSC side that are bringing those learnings to life. We are beginning now, in the early stages, of accelerating and expanding that sales point. To your point, yes we’re not going to see the benefits of that until the following fiscal year. That is a fair assessment. The second point on customer service, I’ll tell you that for us really is cultural and at the heart on the MSC side. While we don’t talk about it a lot it is at the heart of what we do and I guess it’s because we’ve done it so consistently for so long that we don’t need to talk about it. On that business, we have, and this has been a steady process over the past year, made a lot of improvements to areas like inventory fill rates, like call answer rates. Those are things that we know from experience translate into improved customer satisfaction, that translates into retention, and that translates into growth. It’s just tough to pinpoint the timing. Kwame Webb – Morningstar: Then just the last one for me was vending, if you could maybe sort of comment on how does that profitability look versus the rest of your business and maybe to the extent that optically it doesn’t look as good as the rest of the business? How should we think about vending strategically as supporting the rest of the business?

Jeffrey Kaczka

Management

Vending has been an important element of our growth strategy in adding to the value added services that we’ve been providing our customers. We have, as we spoke about before, a vending improvement program designed to increase the operating margin of those vending accounts over time and we’re progressing quite well. We’re seeing some improvement in terms of the gross margin trends in the vending accounts as well as the way we service and the operating expenses associated with that so we’re progressing quite well. Kwame Webb – Morningstar: Is that more just sort of a SKU management sort of issue or is it more of a pricing issue in terms of improving those GMs?

Jeffrey Kaczka

Management

It’s a combination of many things within the vending improvement program including again, in on the op ex side but in terms of the mix of product, some of the exclusive brands, and the overall value we bring to the customer.

Operator

Operator

Our next question is from Eli Lustgarten of Longbow Securities. Eli Lustgarten – Longbow Securities: I have two questions. One, you talk a lot about soft pricing environment, can you elaborate or give us some color on soft pricing both by product line, is it broad based, is it cutting tools [inaudible]? I mean you almost characterize as lack of price increases but is there price concessions going on? Can you give us some idea? Can you also do it by customer account whether the national accounts are beating everybody up for concessions in this kind of environment? Just give us an idea of what soft pricing really means?

Erik Gershwind

Chief Executive Officer

The big message on soft pricing is it’s directly related to – this is not change in customer behavior, change in competitor dynamics, this is commodities. The fact that it is broad based and the fact that commodities really haven’t moved, that is the trigger in our industry for manufacturers moving prices and manufacturers lift price changes is what triggers the distributor pricing moves. That cycle just hasn’t kicked in. We did mention a couple of pockets where we potentially saw signs of life in lift and commodities prices, it just hasn’t been sustained enough to the point where manufacturers are bringing increases to market. That’s the story though. Eli Lustgarten – Longbow Securities: It’s not any spillover into price concessions in the business?

Erik Gershwind

Chief Executive Officer

No. Certainly, as evidenced by I think we have done a nice job managing table gross margins through the year, no price deflation. Eli Lustgarten – Longbow Securities: One other follow up question to your growth program and growth investments, with a moderate growth environment and pricing not matching anybody’s expectations at the moment, can you talk about the level and timing of your growth investments? Whether or not you have them appropriately timed in size or should there be some stretch out if things continue to sway, or just get an idea of how you’re matching your growth investments compared to the environment particularly when the environment is not sort of kept up with people’s hopes?

Erik Gershwind

Chief Executive Officer

I think it’s a good question and I imagine particular in relation if you look ahead to ’15 and the op margin framework, I think what I would say there is our approach to – let’s assume the moderate growth environment holds but the moderate pricing environment doesn’t come to bear and we’re in a soft pricing environment what happens with growth spending? I think our answer is, as it relates to op margin versus growth investments and the tradeoff there, we don’t see that as an either or, we are striving to achieve both. We’re in the midst of kind of putting that all into the mix now as we get ready for ’15. Eli Lustgarten – Longbow Securities: In essence you think you probably continue on your plan because the execution is so much better there?

Erik Gershwind

Chief Executive Officer

I think what we would strive to do is invest in growth and achieve the op margin frameworks. Of course, we’ve got to be mindful of the soft pricing environment and put that all in the hopper, but that’s what we’re shooting for.

Operator

Operator

Our next question is from Sam Darkatsh of Raymond James. Sam Darkatsh – Raymond James: Two quick ones. First off, I’m a little confused with the inventory commentary. I know you mentioned a fair amount of safety stock with Columbus and also the new SKUs, yet inventories, at least on a year-on-year basis were only up about 3% with organic growth up about 7%. Where is the disconnect? Are you pairing back on inventories in the base business outside of the initiatives or where is the disconnect?

Jeffrey Kaczka

Management

Actually, I think it’s strong execution. We have a new forecasting system that was put in place and we’re levering that quite well across our distribution network. Sam Darkatsh – Raymond James: Last question, and I apologize for asking this question a different way than has been asked over and over today, you have the absence of the infrastructure spending, the 50 basis points that you referenced for fiscal ’15, if you continue at this general volume growth rate next year, the high single digit growth rate, at present time would you leverage op ex more so than the 50 basis points next year or should that be just what we’re expecting because of the additional growth spending?

Erik Gershwind

Chief Executive Officer

You’re getting in ’15 and I’ll tell you we are right in the midst of doing the work. We have a few factors. First of all remember, even at the start of last year what we said was the op margin uptick in ’15 would be modest, slight, whatever we called it. That was in recognition of the fact that while execution of the infrastructure would largely be behind us, particularly as it relates to Columbus, there was a significant step up in expenses. There will be op margin, if you will, eaten away by Columbus in FY15 and that’s the case regardless. That is part of what was driving the modest uptick in ’15 and we weren’t into what Jeff described as full incremental margin mode until ’16. Certainly, that’s a factor. What you’re doing is sort of giving me a growth assumption and saying, “We continue in a moderate growth environment.” I think we’re going to need to get a better sense of what happens in the pricing environment and line that up with some of our internal priorities and put that all together and then that’s what we’ll give you next quarter. It’s just a little early to say.

Operator

Operator

This concludes our question and answer session. I’d like to turn the conference back over to John Chironna for any closing remarks.

John G. Chironna

Management

Thanks again everyone for joining us today. Our next earnings date is set for Tuesday, October 28th and we look forward to speaking with you over the coming months.

Operator

Operator

The conference is now concluded. Thank you for attending today’s presentation. You may now disconnect.