Motorola Solutions, Inc. (MSI) Q4 2025 Earnings Report, Transcript and Summary

Good afternoon, and thank you for holding. Welcome to the Motorola Solutions Fourth Quarter 2025 Earnings Conference Call. Today's call is being recorded. If you have any objections, please disconnect at this time. The presentation material and additional financial tables are posted on the Motorola Solutions' Investor Relations website. In addition, a webcast replay of this call will be available on our website within 3 hours after the conclusion of this call. The website address is www.motorolasolutions.com/investor. [Operator Instructions] I would now like to introduce Mr. Tim Yocum, Vice President of Investor Relations. Mr. Yocum, you may begin your conference.

Good afternoon. Welcome to our 2025, fourth quarter earnings call. With me today are Greg Brown, Chairman and CEO; Jason Winkler, Executive Vice President and CFO; Jack Molloy, Executive Vice President and COO; and Mahesh Saptharishi, Executive Vice President and CTO. Greg and Jason will review our results along with commentary, and Jack and Mahesh will join for Q&A. We posted an earnings presentation and news release at motorolasolutions.com/investor. These materials include GAAP to non-GAAP reconciliations for your reference. And during the call, we reference non-GAAP financial results, including those in our outlook, unless otherwise noted. A number of forward-looking statements will be made during this presentation and during the Q&A portion of the call. These statements are based on current expectations and assumptions that are subject to a variety of risks and uncertainty. Actual results could differ materially from these forward-looking statements. Information about factors that could cause such difference can be found in today's earnings news release, in the comments made during this conference call, in the Risk Factors section of our 2024 Annual report on Form 10-K or any quarterly report on Form 10-Q, and in our other reports and filings with the SEC. We do not undertake any duty to update any forward-looking statements. And with that, I will turn it over to Greg.

Thanks, Tim. Good afternoon, and thanks for joining us today. I'm going to start off by sharing a few thoughts about the overall business before Jason takes us through our results and outlook. First, Q4 was an exceptional quarter across the board with record revenue in both segments, record operating earnings and record operating margins. We also grew orders by 26% and ended the year with our highest ever backlog of $15.7 billion, up $1 billion year-over-year. Second, our full year results were outstanding. Revenue increased by 8%, EPS by 11%, which marked our fifth consecutive year of double-digit EPS growth. We also achieved record operating cash flow of $2.8 billion, which was up 19%. We expanded operating margins 130 basis points that resulted in our first-ever 30-plus annual operating margin. Finally, as I look to 2026, our record backlog position, strong demand environment, and expanding product and services portfolio are all informing our expectations for another strong year of revenue earnings and cash flow growth. And now I'm going to turn the call over to Jason.

Thank you, Greg. Revenue for the quarter grew 12% and was above our guidance with double-digit growth in both segments and all 3 technologies. Revenue from acquisitions was $188 million, and the impact of favorable FX was $30 million. GAAP operating earnings were $944 million or 27.9% of sales, up from 27% in the year ago quarter. Non-GAAP operating earnings were $1.1 billion, up 19% from the year ago quarter and non-GAAP operating margin was a record 32.1%, up 170 basis points. The increase in both GAAP and non-GAAP operating margins was driven by higher sales, favorable mix, improved operating leverage and was partially offset by higher tariffs. GAAP earnings per share was $3.86, up from $3.56 in the year ago quarter. Non-GAAP EPS was $4.59, up 14% from $4.04. The growth in EPS was driven by higher sales, higher margins and a lower diluted share count, partially offset by higher interest and a higher tax rate. OpEx in Q4 was $700 million, up $48 million versus last year, primarily due to expenses from our acquisitions. And the effective tax rate for the quarter was 23.6% compared to 22% in the year ago quarter, driven by lower benefits from share-based compensation recognized in the current quarter. Moving to the full year 2025. Revenue was $11.7 billion, up 8% with strong growth in both segments. Revenue from acquisitions was $382 million, and the impact of favorable FX was $35 million. GAAP operating earnings were $3 billion or 25.6% of sales versus 24.8% in the year prior. Non-GAAP operating earnings were $3.5 billion, up $395 million, and non-GAAP operating margins were a record 30.3% of sales, up from 29% of sales in the prior year driven by higher sales, higher gross margins and improved operating leverage. GAAP earnings per share was $12.75, up 38% compared to $9.23 in the prior year, primarily driven by a loss in the prior year related to the accounting treatment for the settlement of the Silver Lake notes, partially offset by higher earnings in the current year. Non-GAAP EPS was $15.38, up 11% from $13.84 in 2024, driven primarily by higher earnings and a lower diluted share count, partially offset by higher interest expense. For the full year, OpEx was $2.6 billion, up $140 million, primarily driven by higher expenses associated with acquisitions and increased organic investments in our higher-growth businesses. And the effective tax rate for 2025 was 22.3% compared to 22% in the prior year. Turning to cash flow. Q4 operating cash flow was $1.3 billion compared to $1.1 billion in the prior year, driven by higher earnings. For the full year, we generated record operating cash flow of $2.8 billion, up 19% year-over-year and record free cash flow of $2.6 billion, up 21%. These increases were primarily driven by higher earnings, and 2025 marked our third consecutive year of double-digit cash flow growth. Capital allocation for 2025 included $4.9 billion for acquisitions, including our acquisition of Silvus, $1.2 billion of share repurchases, including $490 million in the fourth quarter, $728 million in cash dividends and $265 million of CapEx. Additionally, during the year, our Board of Directors approved an 11% increase in our dividend, which is our 14th consecutive year of double-digit increases. We also issued $2 billion of long-term senior notes and $1.5 billion of term loans to fund the Silvus acquisition and repaid $322 million of senior debt during 2025. Subsequent to year-end, we've repaid $200 million of the $1.5 billion term loan, leaving an outstanding balance of $1.3 billion as of today. Moving next to our segment results in the Products and SI segment, Q4 sales were up 11% versus last year, with 11% growth in MCN and 12% growth in Video. Revenue from acquisitions was $151 million, while FX was $20 million favorable. Operating earnings were $667 million or 30.9% of sales, up from 30.5% in the year prior, driven by higher sales and improved operating leverage partially offset by higher tariffs. Some notable Q4 wins and achievements in this segment include a $180 million P25 system order for the state of Tennessee and expansion of the network upgrade that was announced last quarter. $162 million P25 device and SVX body-worn assistant order from a U.S. Federal customer. An $81 million TETRA system for our customer in North Africa, a $20 million Silvus order for an unmanned systems provider and a $20 million fixed video order for a customer in Argentina. For the full year, Products and SI revenue was $7.3 billion, up 5% from the prior year, driven by higher sales in MCN and Video. Revenue from acquisitions was $262 million and the FX impact was $20 million favorable. Full year operating earnings were $2.1 billion or 28.9% of sales, up from 28.1% in the prior year on higher sales and improving gross margins. In Software and Services, Q4 revenue was up 15%, driven by growth in all 3 technologies. Revenue from acquisitions was $37 million, while FX was $10 million favorable. Q4 operating earnings in the segment were $419 million and operating margins were 34.3%, up from 30.3% last year, primarily driven by higher sales, expanding margins, inclusive of favorable mix, and improved operating leverage. Some notable Q4 highlights in the S&S segment include a $201 million 10-year P25 services renewal from the state of Maryland. An $86 million command center order for an international customer, a $79 million P25 services and command center order for Prince George's County in Maryland. A $61 million TETRA services order for the London Underground in the U.K. and a $29 million TETRA services order from a European customer. For the full year, revenue was $4.4 billion, up 13% compared to last year, driven by strong growth in all 3 technologies. Revenue from acquisitions was $120 million during the year and FX impact was $15 million favorable. Full year operating earnings were $1.4 billion or 32.5% of sales, up 170 basis points versus the prior year, driven by higher sales, expanding margins inclusive of favorable mix and improved operating leverage. Looking at regional results. North America revenue was $2.4 billion in Q4, up 7% and $8.4 billion for the full year, also up 7%, driven by growth in both segments and in all 3 technologies. International Q4 revenue was $1 billion, up 26% versus last year with strong double-digit growth in both segments and all 3 technologies. For the full year, international revenue was $3.3 billion, up 11% with growth in both segments and double-digit growth in all 3 technologies. Moving next to backlog. Ending backlog for Q4 was an all-time record of $15.7 billion, up $1 billion versus last year and up $1.2 billion sequentially, driven by the record orders we received during both Q4 and during the full year. In the Products and SI segment, ending backlog was up $235 million sequentially, driven by record Q4 orders in both MCN and Video. For the year, backlog was down $323 million or 8%, driven primarily by strong LMR shipments in the first half. In Software and Services backlog increased $1.4 billion from last year and $945 million sequentially, with strong growth across all 3 technologies. Now turning to our outlook. We expect Q1 sales to be up between 6% and 7% with non-GAAP EPS between $3.20 and $3.25 per share. This assumes a weighted average diluted share count of 168 million shares and an effective tax rate of 20.5%. For the full year, we expect revenue of approximately $12.7 billion and non-GAAP EPS between $16.70 and $16.85 per share. This full year outlook assumes an average weighted share count of approximately 168 million shares and an effective tax rate of approximately 22.5%. It also includes favorable FX of about $100 million, which is unchanged from what we assumed in November when we gave color on 2026. Additionally, we anticipate our strong cash conversion to continue in '26 with expectations of approximately $3 billion in operating cash flow. And finally, before I turn it back to Greg, I wanted to share 2 highlights. First, some color on the segment growth expectations that are included in our guidance for this year. In our Software and Services segment, we're anticipating revenue growth of between 10% and 11%, and in the Products and SI segment, our expectations are for revenue growth of 7% to 8%. And for our technologies, we're planning for Video growth of 10% to 11% with continued strong adoption of our cloud offerings. And in Command Center, we're anticipating another year of 15% growth. And in MCN, we expect to grow between 7% and 8% with growth accelerating in the second half of the year. Finally, I'd like to highlight the launch of our first-ever Assist Suites a couple of weeks ago. These suites integrate our most critical AI-powered applications around 2 key roles in public safety, the dispatcher and the officer. We've tailored these offers to assist these key personnel under a role-based pricing model of $99 per user per month. This package offers our state-of-the-art public safety AI to our customers at a superior value, and much like our APX NEXT applications platform, we expect Assist to be another driver of recurring revenue growth while expanding our software TAM. I'll now turn the call back over to Greg.

Thanks, Jason. Let me close with a few thoughts. First, our financial performance last year was outstanding, and I'm encouraged by how we executed on several key product initiatives. We continue to invest in the technologies that our customers depend on. Evidenced by the successful release of SVX, our body-worn assistant, that converges secure voice, video and AI and eliminates the need for a separate body-worn camera. We've shipped over 15,000 SVX devices since we launched, and we have a robust funnel of opportunities for the coming year. We're also seeing strong interest in our latest generation D-Series Mission Critical infrastructure from our P25 LMR customers, and we secured several large upgrades during the year. Furthermore, achieving FedRAMP approval for our APX NEXT radios, the associated applications and our back-end digital evidence management platform are significant milestones that strengthen our position within the federal space, ensuring our cloud-based solutions meet the highest security standards. Second, we continue to make significant investments in AI and just last month, Jason referenced it, we launched our first 2 public safety AI assist suites for 911 dispatchers and first responders, designed specifically to address the unique challenges of each role. The introduction of these 2 suites is fundamentally about reclaiming the most valuable resource in public safety, time. We've built a broad-based ecosystem of public safety solutions and continue to use AI to intelligently ingest multisource data, 911, CAD, the radio transcripts and body-worn information and synthesize it into a unified actionable picture. When we take a police report that used to take an hour to write and drop it to 15 minutes with Narrative Assist or reduce the redaction time of mobile video footage from 35 hours down to 1. We're helping putting officers back on the street. Our introduction of these 2 assist suites, and by the way, there are more to come, underline our comprehensive approach to AI. We don't see these solutions as point products. They're the integrated nerve center of the emergency workflow delivering real, verifiable value of AI to the people who protect our communities every day. Third, 2025 was a landmark year for capital allocation. We deployed nearly $5 billion towards strategic acquisitions headlined by Silvus, got us into the rapidly growing new defense and unmanned systems market. In addition, we strengthened our portfolio in cloud-native 911 solutions, AI-driven workflows, and remote video monitoring. We did that while also returning almost $2 billion to our shareholders in the form of dividends and share repurchases. I expect our robust liquidity profile, continued solid cash flow generation and strong balance sheet to provide significant flexibility for capital allocation, including M&A and share repurchases. And finally, I believe we're very well positioned entering this year. We're seeing continued prioritization of safety and security from our public safety and defense customers worldwide, driving increased demand for our integrated ecosystem of mission-critical technologies, and our record ending backlog and strong orders pipeline continually highlight the trust our customers place in us. And I'll now turn the call over to Tim and open it up for questions.

Thanks, Greg. [Operator Instructions] Operator, would you please remind callers on the line how to ask a question.

[Operator Instructions] The first question is from Tim Long with Barclays.

Yes, 2, if I could here. First, maybe for Greg or Jack, if you could just give us kind of an update on Silvus. Good to see a nice sized order in the quarter. I think you had been looking at about 20% growth for the year. Just curious, given all the developments around unmanned vehicles, if you think there would be upward bias to that? And then the second question is somewhat related. You got Silvus obviously, with some Federal. A lot of FedRAMP certifications coming through with SVX, APX and APX NEXT. And obviously, that order that included some SVX. So maybe, Greg, if you could just level set for us how you're thinking about growth and traction now that you're set up in much better ways, it seems for the federal piece of the business here, whereas obviously, a lot of this was state and local. So just curious with all these moves that you made, how you're thinking about federal as a TAM going forward?

Yes. Thanks, Tim. Look, I and we couldn't be more pleased with Silvus' performance since we closed that asset and that acquisition in August. I think Molloy and his team have done a really good job on -- and Jason's, quite frankly, on integration. We're putting more money into R&D. We're putting more money into go-to-market. We're adding engineers. We're adding salespeople. We're improving coverage. Simultaneously, while Silvus is pretty much stand-alone, we are integrating what you would think we would, procurement, supply chain, reducing lead times, cost of goods, economies to scale. I'm very pleased with what both Jack and Jason have done. Look, Silvus had a very good Q4, there was Q4 upside that was driven by Ukraine and unmanned systems demand. By the way, Tim, when we look at 2025, revenue all in for Silvus, it was more international versus North America, primarily driven by strong demand in Ukraine, the U.K. and Germany. We're raising our expectations again for revenue this year in 2026. We expect Silvus' revenue of $675 million in 2026. That's $75 million higher from expectations a quarter ago, and it continues to be a critical litmus test in Ukraine for critical defense -- new defense technology in unmanned.

Yes. Tim, and I think just a couple of things to build on. I think is really related to APX NEXT traction and SVX traction. So APX NEXT, as you -- as we've discussed before, we have 2 million, first responders in the U.S. that encompasses police fire and EMS. We now -- we've stated that we're going to have 300,000 users by the end of 2026. That's up from 200,000 at the end of 2025 that pay $300 a year annually in terms of app services. So good traction on the apps. As it relates to SVX, just a couple of things. We did get FedRAMP approval for SVX as well as our digital evidence management. I will tell you, we've got every field seller equipped with an SVX device. Interest is strong, demand is strong. The units that have been fielded, the feedback has been outstanding. And remember, it's a new category in and of itself. It's a body-worn assistant, it's multi-sourced. I think that's where it's different. We've shipped over 15,000 units, but we expect significant more traction this year with quotes out to hundreds of customers, Tim. So we're really like we're really excited about SVX. And I think, as we've said, the market wants an alternative. And as a customer told me, that I met with last week, it starts to become a total cost of ownership, and it becomes about platform unification, we know we need to talk, and this does a lot more for us. So I think it's a game on.

The next question is from the line of Andrew Spinola with UBS.

I have a quick question for Jason. I think the margin continues to outperform our expectations. I think, looks like you're guiding to some further improvement next year. Could you talk about your outlook for margin for '26? And maybe specifically about some of the puts and takes from tariffs and memory costs, et cetera, that you have in your outlook?

Sure. Thanks, Andrew. So much like in '25, we're planning for another good year. '25 and the margin expansion we saw of 120, 130 basis points at OE, included a tariff headwind, which for '25 was in the second half. Now as we enter 2026, we plan for an incremental tariff, which will present itself in the first half, and that's about $60 million. In terms of drivers for overall margin expansion and overcoming tariffs and other parts of the portfolio like memory that we'll see an increase. It's about continued customer adoption of our feature-rich devices and some of the devices that Jack just talked about as well as the continued uptake of APX NEXT, it's about mixing to higher growth parts of the portfolio, including services and software. And those growth drivers that drove '25 exists for '26, and we'll continue to expand margins and, of course, prudently manage costs and OpEx. That's what's included in our outlook for '26 is 100 basis points of operating margin expansion.

With operating margin expansion in both segments as well.

Got it. And just 1 follow-up. Could you maybe drill down on the acceleration in the Command business that you saw in Q3 and then further in Q4? And then maybe just on that question, sort of maybe expand a little bit on your view on the 911 market, given some of the acquisitions that have been done, how do you see yourself positioned against the competition? And what's your outlook for that business?

So I'll make 1 comment around the acceleration of growth, particularly in Q4 where we saw a 19% growth. Keep in mind that within Command Center is included our APX NEXT applications. And the uptake that we've seen in there has benefited that part of the business. And we gave an outlook on the last call that the 200,000-plus subscribers that we ended '25 at for APX NEXT subscribers would grow to 300,000 by end of this year. So part of what you're seeing there is that benefit, and Mahesh, there's other things happening.

Absolutely. So if you think about a typical PSAP, there are 3 core workflows. There's 911, there's CAD and there's consoles. And when we think about our solution, we think about all 3, and we think about workflows across all 3. So as opposed to having any sort of AI capability that's an over-the-top instance, we actually embedded within our core workflow applications. And this is critical to our Dispatcher Assist Suite, catering to that persona. And think about it this way, we've had transcription and translation now out for a few years. Just last year alone, there were about 33 million assisted calls out there. And now with the Dispatcher Suite, we're now able to not only facilitate that 911 call-takers's workflow, but also do things like create incidents in CAD automatically. So the Assist Suite is now helping us connect the different pieces of the applications that are critical to that workflow. And all of that, I think, is leading to great traction within our VESTA NXT portfolio, which has been key for us, and we went live with a couple of large customers as well with that solution. So I think those are all the things that are leading to growth in the Command Center portfolio.

Yes. The thing I'd add is just to remind you, VESTA NXT is Cloud 911 call handling, we've got the product. We've rolled the product. We're implementing the product. Some others are looking to, I think, catch up with us in that regard, that's fine. But we like the portfolio. The other thing to understand about Command Center, 15% growth last year, we're guiding for 15% growth this full year as well. By the way, Q1 is likely to be stronger than that given the timing of certain implementations. But nonetheless, we think the full year will be equally strong, 15%, over 15%. It's also important to understand the connective tissue between the technologies and what we're doing with the Assist Suites. So yes, Command Center is growing at 5% -- 15% expected to be for this year. Embedded in that is the expectation around assist suites. We're not just rolling out Assist Suites at $99 a month per user, which is much more competitive than some alternatives out there. It does more, it does things like CAD and Records. By the way, we're the market leader in CAD. We are in almost 2/3 of PSAPs already. We're using our mission-critical network position, the superiority in a converged device with the body worn assistant, to do multisource ingestion and spread it to an end-to-end emergency workflow. So there's high connective tissue between the way we go to market, not just in the radio and SVX, but in the Command Center software as well through 1 salesforce. It will provide users with technology refresh, and I think we're very well positioned to continue to grow that, both businesses in an integrated way.

Market leader in CAD and 911.

Exactly.

Two of the 3 largest cities in the United States under contract and being deployed.

The next question is from the line of Adam Tindle with Raymond James.

Okay. Greg, I thought backlog was obviously a highlight here very strong, and you certainly did what you said you were going to do. I know there was a lot of doubts on product backlog in particular. And you mentioned that -- I think it was record orders, there was a view that with ARPA fund -- funding expiration kind of impending and potential pressure from those that we might see subdued orders or moderation in that. I guess as you kind of look at the lens in hindsight, why was that the wrong assumption to make for bears? And then going forward, any thoughts on backlog in the 2026 product backlog in particular? I know it's not a guide point, but just kind of general direction on where you're thinking that goes.

Yes. No problem. I think, look, taking a step back, a lot of the narrative and inquiry around product backlog, you have to remember the context by which we, and I talked about it, and that we were and are transitioning from historically record high product backlog that was elevated because of the supply chain semiconductor congestion in previous periods. So what you see us doing, and I've guided it around where I think it would be, we achieved that for '25. I'll talk a little bit more about '26. But underpinning your question is we are getting back to the quick-turn rhythm of the way this business operates, normalized for the COVID backlog issue. By that, I mean, more than half of our revenues last year were quick turn. Remember, I define that as sold and installed in the same year. We're expecting the same thing in 2026. Love the fact that we finished the year with record backlog all in at 15.7%. To your point, we were pretty confident. I'd say highly confident that product backlog would end in the high 3s. We did at $3.8 billion. But also, aside from just backlog, you have to look at orders. We've had 3 consecutive orders. Q2, Q3, Q4 of double-digit product orders. By the way, we expect double-digit product orders in Q1, and we expect double-digit product orders for the full year in '26. When I look out a year from now, I think product backlog will likely be up versus the 3.8% exiting '25. It's going to bounce around as it normally did as it did last year. I think product backlog will decline in Q1 as it typically does from a normal seasonality standpoint. But I'm just thrilled with not just the backlog position, I'm more thrilled with the order performance and the pipeline and the consistency of execution by Molloy's team. That's what gives us confidence.

Adam, let me dimensionalize a little bit just Q4 and what that meant. Jack's team drove $2.4 billion of product orders, which was up $500 million from the year prior in Q4. That's a record, by the way, and it's a very strong indicator of demand.

Yes. One other thing I would just say, you talked about backlog. I want to dimensionalize just total revenue for the guide of 2026. We guided $12.7 billion. I think that the revenue will be very similar in 2026. It will come in very similarly as it did in 2025. And when you really look at first half, second half, we expect second half of this year to be significantly stronger than first half, but overall, feel very good about our position and the momentum we have coming into this year.

Great. All very helpful color. Just -- as a follow-up on a different topic, I thought 1 of the other highlights on the call was the 30-plus percent first ever full year S&S margin. I wonder if you could maybe just talk a little bit more about what's driving that, the trends and trajectory from here? Is there sort of an upper limit? I mean, we're already at very optimal margins for any sort of software business at that level. But just trends and trajectory how you're thinking about it from here and reflect on that milestone?

Yes. By the way, just a quick one. It's not S&S margin, it's 30-plus annual operating margin for MSI for the whole company, which obviously is even stronger than just the segment.

Yes. And if I drill down on S&S, it expanded from 30.8% to 32.5%, based on drivers like mix, like efficiencies in delivering Services and Software, et cetera. And it's on a path to continue to expand. So we had some years of the impact of Airwave. And since that, and it's now incorporated into our base, we're now growing revenue, and we're growing margins accordingly. So it's on path to grow operating earnings again this year, and the fundamentals are strong for it to continue.

Next question will come from the line of Joseph Cardoso with JPMorgan.

Maybe if I could start for the first one. I just wanted to flesh out the 1Q guide a little bit. If I take out FX or make assumptions around FX and acquisitions, contribution. I'm calculating an above-seasonal decline sequentially relative to the past couple of years. You're obviously underscoring strong momentum in the business with 4Q results backlog, et cetera. But so just curious what the puts and takes relative to maybe a slower start to the year, when I'm looking at it from a seasonal perspective on an organic basis, just because I think last quarter, we talked about the federal shutdown. Now there's some DHS in the news in recent events. So just curious if there's any some of these outsized impacts that are still kind of impacting coming into 1Q? And then I have a follow-up.

Yes. So as we mentioned, demand remains strong. We raised the full year from our color last call from $12.6 billion to $12.7 billion. Greg mentioned that the revenue growth in the second half, much like this year will be stronger. In terms of your observation on seasonality, it really depends on what period you're looking at. As we look at the business pre-COVID, the seasonal decline from Q4 to Q1 is within what we would expect. And what's more important is that the product orders that we expect in the quarter to be up again double digits, which will be the fourth quarter in a row, are informing what's included in our guide for Q1. So our outlook for the year is strong, it's stronger than it was 90 days ago. And our outlook for Q1 reflects where we are with the product backlog that we have and the orders that the pipeline supports for Q1 and the rest of the year.

It's also worth noting that on an annual basis, 2026 over 2025, we're expecting full year revenue organic growth to be better this year over the last.

No. Got it, guys. That's fair. And then maybe just wanted to touch back on to the Assist Suites that you guys just announced, like I know it's early days, and you guys just put out these products. But I think, Greg, you mentioned more to come. So just curious like how should we be thinking about kind of the cadence here in terms of new product introductions. Should we think about a pipeline that's more on an annual basis? Or is this kind of more pedal to the floor in terms of how you're thinking about introducing new products. And as we think about the new products coming in, should we think about it as additions to the existing dispatch and responder product suite? Or are you guys thinking about additional suites that you guys can monetize further?

So just as a -- looking at 2025 as an example, in pretty rapid fashion, we launched capabilities that are associated with Assist like translation, we launched before that assist for 911 supporting transcription, translation, summarization and other capabilities for 911. And since then, we have launched Assist Chats also last year, and all of these happened almost on a quarterly basis through the course of the year. What you can expect as we fill out dispatcher and responder is a similar sort of cadence going forward. And as Greg had already indicated, there are more personas we are going to attack as well. If you think about the responder suite, in particular, think of it in 3 real significant buckets. One, what does the responder need to do when they're responding to an incident? This is everything that includes things like translation, it includes capabilities like updating their CAD status. It includes -- by the way, with voice, the ability to now query Records platforms, the ability to query the transcript that was generated during the 911 call. It's actually very worthwhile to note that there's a statistic out there that says that 40% of the time when officers actually respond to an incident, they claim that they do not have the right situational information prior to that response. Everything that is involved in making sure that, that response is effective is what we're putting into that response capability for that initial part of the responder suite. The next part is all the administrative tests. We launched Assisted Narrative, Narrative Assist last year as well. This is everything to help our officers be able to author reports very quickly, and the key point there is we're assisting them to author the reports as opposed to having a magical AI just have a button pushed in for it to author this capability entirely on its own. And importantly, we're able to tap into multiple sources in CAD, in Records and other platforms to make sure that report is actually authored accurately. And finally, on redaction and investigation, we are able to now accelerate that very significantly as well. All of this, by the way, part of the responder suite. As you can imagine, within response, within administrative efficiencies, within investigations and search, there are multiple other things that we can now do given our full holistic portfolio in public safety to accelerate that even further, and you can expect that cadence to continue. And so that hopefully gives you some idea on what's coming next.

The other thing that's new and different about Assist Suites is much like we embarked on the APX NEXT platform business, is that it's a package. And you mentioned pipeline. Mahesh and team have a tremendous pipeline of new features. This package gives customers the certainty in the future of what we're delivering, not just now but into the future. And that's how we started with APX NEXT and built that business as well in terms of its applications.

Next question is from Amit Daryanani with Evercore ISI.

This is Victor Santiago on for Amit. I just wanted to ask about Silvus. Historically, there's been more focus on military and defense applications. But can you talk about the public safety and commercial opportunities as it relates to Silvus and whether these markets would be incremental to the TAM you originally had in mind when you first made the acquisition?

Yes. I think -- so the first thing as it relates to Silvus is it still -- we think of it largely our focus today is really around 3 areas. It's defense, as you alluded to, it's actually borders as well. So there's border police that's adjacent to defense that there's a market for. It relates to state and local police, there's some issues just around spectrum with what you do it. You could have a special temporary authorization or stay to do it. So Las Vegas PD, Metro PD has a stay to use it and they use Silvus' technology, but it would be incremental to the TAMs that we've kind of talked about if it happens, but it needs spectrum. There is so much room to run from us to do DoD business within the United States internationally, the expansion we're seeing and the traction, the groundwork we're laying throughout NATO, not just Ukraine, but it's all about NATO, Australian Navy. We're in discussions with them. We've got a lot of opportunities just to run there. And then as Greg referred to and Jason referred to, the unmanned systems, the platform modernization in terms of drone technology, Class 1 to Class 5, all different types of drones. We've broadened the portfolio already at Silvus. We're constantly thinking about size, weight power, how do we fit those in different classes of unmanned systems. I think we're uniquely -- with our spectrum-dominant software suite, we're uniquely positioned to do really well in the unmanned space. So law enforcement is great. We have a team focused on federal enforcement, but that's all incremental to the focus on defense, U.S. and abroad and unmanned systems.

The next question is from the line of Meta Marshall with Morgan Stanley.

Congrats on the quarter. Maybe a couple of questions for me. First, you mentioned some of the pricing actions you were taking probably largely around tariffs. But I just wanted to get latest views on memory just as an overhang and kind of availability and just actions that you guys are taking there? And then maybe as a second question, maybe building on Joe's question, the -- of the kind of $100 million raise, it looks like you guys are doing for fiscal '26. The vast majority of that is Silvus. But yes, there's still kind of some across the other businesses. Just wondering where -- what businesses you feel kind of the strongest about heading into fiscal '26?

With respect to memory, Meta, we are planning for increases. The costs have gone up on parts of our portfolio. But across our $6 billion of COGS, memory is not a significant input for us, probably less than $50 million. In terms of how we'll mitigate the increases that we are expecting. The same way we did semiconductors. We're working with our vendors. We're adding vendors. We're leaning in on public safety and our customer base being critical, inventory, and to some extent, planning for surgical price increases across the portfolio as well. So with that, we do plan for gross margins to be comparable despite the headwinds of tariffs that I mentioned earlier as well as what's to come from memory.

And on the incremental $100 million, it's $12.6 billion to $12.7 billion. You're right, given what we said earlier, it's about $75 million for an increase of revenue associated with Silvus, $25 million for the core. Quite frankly, Meta, an answer to your question of how do we feel about -- forget, Silvus for a minute, the rest of the components of the business and the 3 technologies, really good. LMR is being driven by APX NEXT applications refresh, the body want assistant, SVX, the D-Series mission-critical, P25 LMR infrastructure, Command Center 15% last year, expected to be 15% this year. Video, security 10% last year, guiding to 10% to 11%, with increased cloud adoption. And I think Mahesh in terms of architecture and intentions to unify cloud and prem, we feel good about that as well. And we continue to add salespeople on the front-line Video sales force. So candidly, when I look compositely across the portfolio, I think we feel good about all of it, quite frankly.

The next question is from the line of Keith Housum with North Coast Research.

Your AI solution has been out there for several months. I remember we're seeing a preview of that back in May. I guess can you talk about some of the early adoption you have and the success you've had so far, before rolling out this AI assist. And then I guess, second part of that question, obviously, your competitor has their own AI package as well, which you guys are probably about half the price of that. Do you think your customers will have 2 different AI plans that they're going to want to use? Or do you believe it's 1 or the other as you guys start competing in the space more rapidly?

So as I think about the early adopters and such in the space, I think it's important to remember that Assist for 911, we've been out there. We've been out there for over 18 months at this point. And as I mentioned before, there are about 33 million calls that were taken last year alone that benefited with Assist for 911. So that is that is significant for us. We have -- as part of our SVX launch, extensively tested translation capabilities across the board. And by the way, that translation capability is also something we had originally within our 911 portfolio supporting not just transcription, but translation as well. When you have language as a base there, what is very natural to do, and I believe that this is what we have seen across the industry is things like summarization, things like being able to focus the call takers attention on the right pieces of data, all of those pieces become much easier and more straightforward. But what -- where the magic is, is in being able to connect applications across workflows. And so -- very specifically, what we have done is leverage AI in this context to not just be something that is resident within a single application for supporting a particular user, but also linking applications across the board. So in this case, leveraging 911 to support a CAD incident data creation, leveraging 911 data straight to the first responder to improve their situational awareness. These are all capabilities that are a consequence of us having the full Command Center and public safety ecosystem that is out there. In terms of do you buy the whole thing, do you buy 1 thing, we really want to give our customers as much flexibility as possible. Obviously, as they own more of our portfolio, there are more things that are -- that come into play in terms of that tight integration between those capabilities, and there's more time saved as a consequence of those integrations. But we -- customers, we fully expect, given the applications, the core applications they have, they will expand from that point on and they can take it in the direction that they see fit based upon the performance of our solutions, which we are very confident about.

Yes. And the only other thing I'd add is, to your point, we're rolling out the Responder Assist Suite, we believe it's more comprehensive. You mentioned the attractive price point at about half of the alternative. It's also important to know that the Dispatcher Assist Suite is new. So it is additive to versus anything else that's out there. And of course, remember the interplay between the Assist Suite and the body-worn Assistant SVX, we've been competing with the incumbent on body-worn camera, but this is a new day, a new day that we literally don't need a separate device. You can go to one, you can converge it. You can use a more comprehensive set of AI. You'll get a better total cost of ownership. We talked about just getting FedRAMP approval. So if I'm a public safety customer, and I'm looking at alternatives, I'd be wary of signing or being asked to sign this locked in long-term multiyear contract and make sure I stare and compare about what's really viable as an alternative because we think our value prop is pretty compelling.

Great. So the package here for the AI for [ first ] responders. Is that sold separately? Or is that sold as a bundle with your radios?

I'm sorry, yes, the bundle is an incremental, the $99 is incremental to the radio.

In terms of the contract vehicle customers will have the choice.

We're not saying you must sign 10 years or anything. It's -- you want to sign up for a year or 3, whatever it might be, but that's -- we're not playing any games. It's $99 and you're going to get more than anything else that's out in the market for $99.

The next question comes from the line of George Notter with Wolfe Research.

Quite impressed with the growth in the software and services side in the LMR business. Obviously, you've been driving low teens growth and has been for some time now. I guess, I'm just curious about what's driving that growth? I assume it's the cyber protection and 24/7 monitoring services. How do you keep driving those kinds of growth rates over time? What's the outlook there, anymore perspective would be great.

Thanks for the question, George. So you've zoned in on the services part of Services and Software. And absolutely, part of our growth driver has been doing more for our customers. And every customer is on a different journey, and we can help them solve problems and the portfolio is getting more integrated, and they're looking to us as the vendor of choice to look after it, in many cases, looking to us to monitor network performance and, in some cases, run the network. So that's absolutely a growth driver and have opportunity ahead of us. In terms of the software side of Services and Software there, we've talked about the applications, the Command Center, Video software, all of which are strong drivers. And together, the Services and Software segment, which you know is a recurring business, as it grew 13% last year, we're guiding 10% to 11% this year. And with that, we have scale and operating leverage. It's a terrific business. It's one where we can do more for our customers.

Just 1 more thing to add there. So we've seen a 77% year-over-year customer growth in our managed detection and response platform for cybersecurity. And one of the key drivers there, by the way, is also the fact that we have AI-driven automation within our cybersecurity platform, where we process 1 billion security transactions on a daily basis and 99% of that is actually handled automatically with AI. And that's largely starting with our critical communications infrastructure, and we're just penetrating into the PSAPs and other areas as well. So there's growth profitabilities there.

And another area where we're seeking to assist customers is in remote video monitoring with the recent acquisition of Blue Eye. There's opportunities for our enterprise customers to help them identify false positives and get through signals a lot faster than they're doing now as well.

Got it. If I -- again, kind of honing on the LMR piece of the software services business, like how penetrated do you think you are with these services, cyber or 24/7 monitoring?

Yes. So cyber is -- I would say we are -- for P25, P25 networks we're reasonably penetrated, but we have a lot of room to go there. It's -- when you start getting to the international market, and I think some of the enterprise security markets, which are massive in terms of the number of actual networks that are out there, particularly in the PCR side, they also -- when you think about refineries, hospitals and the like, there are also targets for potential network intrusion. They need cybersecurity as well. There's -- it's pure opportunity as it relates to that part of the business.

George, 1 other thing I'd point to, too, is the D-Series and the infrastructure upgrade around P25 and that we're in the very early stages of that's new hardware. And with new hardware, customers are opting for more software and longer-duration software agreements around that hardware refresh. So some of the deals that we talked about like Tennessee and others aren't just a hardware refresh, it come with services uplift and extensions.

[Operator Instructions] The next question will come from Tomer Zilberman with BofA.

I wanted to continue on the line of questioning of the LMR growth. If I remove the Silvus contribution this quarter, it looks like the organic growth for your total business was about 7%. LMR was about 5%, which is an improvement from the 3% to 4% that we saw in the last few quarters and actually, in fact, at the high end of your previous guidance range of low to mid-single digits. So I appreciate you mentioned some comments around APX NEXT and SVX and some of the other opportunities. But really, what changed in the last maybe quarter or 2, 3 quarters or whatnot that's driving this accelerated growth for LMR? Is it heightened deployments right now that we're seeing with DHS? Is it that refresh cycle that you started -- that you were discussing that's starting to really take real legs? Like what is the opportunity there?

Look, the way I think about it, it's more of a -- I don't necessarily think of acceleration, I think consistency and durability, 3 consecutive quarters of double-digit order growth, with the expectation of Q1 being double digits and the full year being double digits. While we go through 2025 and execute, build backlog and then migrate and transition to more of the quick turn model. I just think -- it's just a consistency of demand. Do I think that's informed by some new product? Yes. Like the D-Series that Jason just mentioned in part, obviously, very early with the thousands of units of SVX that are seated and shipped. But as we monetize software and services, as we continue to get significant cloud adoption, it's -- back to Meta's question, I just see consistency of demand through all 3 technologies in both segments, and that's given us more confidence to guide the year up $12.7 billion versus $12.6 billion, and we feel good about the position we're in. And overall, the momentum we have. FedRAMP approval is another one. I think it's not sequential. On APX NEXT radio, on SVX, on FedRAMP back-end approval of digital evidence management. So that widens the aperture of the addressable market that we could sell LMR into?

Got it. Maybe as a follow-up. I know last quarter, you mentioned that first half of '26 would have about a $450 million headwind related to LMR backlog deployments of last year. I appreciate that's probably a majority 1Q, which is somewhat impacting your guide, at least from a mathematic standpoint. But how much of that is residual left in 2Q, in other words, how much could 2Q theoretically be pressured before we start seeing that double-digit 10% plus order growth kick in, in maybe the back half of the year?

In terms of normalization of our backlog, as Greg mentioned earlier, from $4.1 billion to $3.8 billion, which we expected, and we've been clear on that. Majority of that, it obviously happens in Q1 as we return to more normal seasonal patterns, which we also covered. So the bulk of the change is reflected in the period of Q1.

Got it. So limited impact of Q2.

More significant in Q1 than Q2. That's what we anticipate.

Next question will come from the line of Ben Bollin with Cleveland Research.

I wanted to, I guess, piggyback on a lot of these backlog questions. If I recall during the pandemic, you guys had made some adjustments to pre-existing contracts that allowed you to reprice backlog to account for pricing changes. I'm curious, is that contributing at all to what you're seeing in backlog behavior today as you're making price changes? Are we seeing that flow through? Is that a potential future mechanism that you could pull at some point in the future? Just -- any ways to think about what that means for the numbers we're looking at today? And then I have a follow-up.

So Ben, we did not reprice existing contracts during the pandemic. We have contracts with customers at an opportunity for renewal as well as for products, which tends to be a quick-turn business. We do have pricing opportunity, and that's more of the levers that we implemented during COVID. So no, there's no sort of residual effect to your question of what's coming through backlog related to actions we took in the past. We'll always look at pricing opportunities. We have them with the advent of new products, including the D-Series but that's just in our DNA.

Okay. That's great. The other one I wanted to ask is a bigger picture, looking at what's going on with the World Cup. Could you talk about how that's contributing to visibility and what you're seeing? And in particular, interested in your perspective on who is funding those investments, fed, metro, state, just any thoughts on what you're seeing and how that's going?

Yes, sure. So we are -- let's start with it's not being -- there's money available at the Federal level. But remember that World Cup is not just a U.S. phenomenon, it's also in Canada and Mexico. The biggest deal that we've actually gotten to date has been in the Vancouver area, network refresh, refresh of fixed video opportunities. That's what we're seeing. The other opportunity as it relates to the World Cup and some of the locations and discussions we're having are the strategic investments we've made with both BRINC and SkySafe in terms of drone and counter drone activity. Because what we realized when we were partnered with the Ryder Cup is our ability to feed live video and how we incorporate Silvus into those offerings as well. As I alluded to earlier, on special temporary authorization of usage, there's a use case there to do that. And so those are the conversations that I think we're uniquely position to have with the cities. But most of that, what we're seeing to date is being driven some Federal grant money available, but largely being required to be planned at the local level and then executed at the local level.

Our final question today is from the line of Louie DiPalma with William Blair.

One of Silvus's high-profile customers from Anduril recently received a $1 billion order for Taiwan loitering missiles. And we've heard of several other contracts for Silvus' customers and customers specifically mentioning that they're using Silvus for their radios. And I was wondering, for the Silvus' guidance raise, is most of that associated with non-Ukraine deployments as this Taiwan potential order is non-Ukraine, and there's been a lot of other non-Ukraines. But I was wondering where is the guidance raise coming from?

As we kind of alluded to, Louie, it's a mix of international and unmanned systems. To your point, the Taiwanese loitering munitions, by the way, just -- I'm always going to be -- loitering munition are typically -- or FPV drones, typically less likely to carry a higher tier radio on them. But that said, I was out with -- met with had a really good meeting with some of the leadership at Anduril 2 weeks ago. I'd tell you, I was really -- first of all, I'm really impressed with what Anduril does and how they get product to market. But I was so proud of Babak and his team because when I looked -- went around their products salon, and I looked and I was doing some quick math, and I think 2/3s of their products are -- have a -- or incorporate Silvus radio into their design. So we're really encouraged. We want to deepen that relationship. And I think with the funding we're bringing both from an R&D standpoint, and I think they realized our willingness to scale around the globe, the relationships we have, I think we have an opportunity to really deepen that relationship.

And Video had a really strong fourth quarter, and you've been able to maintain double-digit growth for Video at a very large scale. I was wondering for hospitals, schools and public venues, has there been an uptick in demand in response to just recent high-profile tragic incidents in which there were calls that some of these public venues didn't have like enough camera density? And so I was wondering, what have you been hearing from customers in terms of the demand for your video systems.

Yes. So it's a great question. So I think, number one, camera density is important, but I think when people look to us, they're looking to us because they believe we're the leader in the AI-driven analytics that actually fuel what you do with the data, how you can go through the video footage that you have and make better decisions in a more mobile and efficient environment. But now listen, the Video team, we've been adamant about -- Mahesh, first of all, has done a great job in terms of what he's built on the -- our cloud Alta platform. But we're also -- we also forgot people, we had a really good Unity quarter in Q4, which is our on-prem business. Camera deployments for '25. In terms of camera counts, we're up slightly. We expect a better 2026 in terms of number of cameras fielded. And I think some of that's a phenomenon of what you said about we land a deal and then which we typically see is they expand those networks. And that's something that we work with our customers on. So like I just think all things being equal, safety and security rules a day in the public domain as well in private enterprise. And I think we're in a good position to benefit from that.

And Louie, the 10% to 11% that we outlooked for '26 in Video includes the continued acceleration of the cloud, as Jack mentioned, our cloud-based platform Alta is leading the way. But the portfolio is also through Mahesh's leadership, becoming more hybrid in nature. We're giving customers a choice, which we think is going to position us even better.

And the only thing I would add to that is that we launched generative AI capabilities last year in support of both Unity and our Alta solutions. And 1 of the key things that, that's enabling is historically, when we think about Video, it's largely security-oriented use cases. We're now transitioning also into safety and compliance-oriented use cases. So when you think about health care, when you think about some of these other key verticals safety and compliance also become a significant element of why video cameras are needed, and the VMS is needed as a consequence and all of that sort of ties in nicely to our growth story.

This concludes our question-and-answer session. I will now turn the floor over to Mr. Greg Brown, Chairman and Chief Executive Officer for any additional comments or closing remarks.

Yes. Thank you. Look, I just want to say thanks to everybody for joining us, and thanks for the wide-ranging and robust questions. To reiterate, I like where we are as we sit here today heading into the year. The strong demand profile, strong pipeline, especially also like the strong liquidity profile and the robust cash generation and the strategic flexibility that a great balance sheet affords us. Want to thank all the Motorola people, all the Motorola partners. But I also want to take a minute and thank Tim Yocum. Tim is transitioning to a critically important role in finance supporting our -- will be, our Command Center business. He's been leading IR for 7 years, and he's built a great team. He and I have been through a lot. I really value his candor, his leadership, he's willing to roll up his sleeves. He's a great give-and-take guy. You'll be meeting Brian Piotrowski who will be coming into this role and will formally announce next week, but we have plenty of time to transition. But Tim and team, you've done an awesome job. I appreciate you a lot, and I know you're not going far away, but I wanted to make sure that you understood how much I value, and we value Tim Yocum and his leadership and look forward to strapping it in with Brian Piotrowski, who, I think, along with Vicki and of course, Uygar that you will enjoy. So thanks for dialing in. Thanks for listening. Talk to you in a quarter.

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