Gregory Q. Brown
Analyst · Goldman Sachs
Thanks, Gino. In Government, public safety continues to be a priority for our customers, and with over 60% of the public safety networks deployed still using analog technology, the opportunity for steady growth continues as customers migrate to digital. Our mission-critical customers expect technology that is intuitive, easy to deploy, interoperable and future-proof. Over 20 years ago, we released the ASTRO 25, the world's first narrowband digital public safety radio network. And today, we continue to innovate around the open P25 standard, and this quarter, we will release our latest version of ASTRO 25 digital infrastructure. In fact, in Q4 we have over 100 million in shippable backlog associated with this major release that offers a seamless migration path and improved serviceability and scalability, including future LTE upgrades. Our Astro business declined single digits compared with last year's double-digit growth, while subscriber revenues remained flat with last year's record levels. We won 2 very large Astro awards in Q3, LA-RICS in California for $280 million and Queensland, Australia for over $200 million. Both of these contracts span 15 years. These key wins were the result of years of planning and execution, and they represent the trust and partnership customers have in us for their mission-critical needs. We also received another large award for $52 million for Phase 3 of the State of Maryland's mission-critical radio system, and the city of Indianapolis signed a 10-year $29 million service agreement for their ASTRO system. Fulton County, Georgia with a $20 million award is investing in our latest P25 offering to replace their existing Motorola trunked radio system, which has been in service since 1992. And Franklin County in Ohio placed an $8 million order to join the Ohio statewide Motorola ASTRO system for their first responders. Other notable awards at a local level included the City of Arlington, Texas, for $11 million; the City of Portland, Oregon for $18 million. In Canada, we won several contracts, including a contract together with Bell Mobility to supply the province of Nova Scotia with an ASTRO 25 network, APX subscribers and 10 years of lifecycle services. And the Québec government selected us for a multimillion-dollar contract that includes APX radios and dispatch consoles. In addition, we won a $17 million contract with the City of Montréal, which includes APX radios with installation and 10 years of maintenance. And on the command and control application side of the business, Prince George's County, Maryland awarded us a $9 million contract to implement our PremierOne computer-aided dispatch system. Our TETRA business grew double digits, driven by subscriber shipments and higher services. We recently migrated the Norwegian public safety network onto our latest TETRA platform. And a new award from the Norwegian fire and health agencies represents a 7,000-unit expansion for users on this system. In Germany, we shipped over 20,000 TETRA handsets to the Ministry of Interior. We also delivered 7 million of TETRA software to a country in the Middle East and received a $22 million order from a large country in North Africa. We continue to win significant competitive awards in China, demonstrating the competitiveness of our TETRA solution. This quarter, we received orders from Shanxi provincial police for $15 million and Wuxi Metro Police for $2 million. TETRA continues to be the leading technology choice among rail customers as well, globally. And this quarter, we won multimillion-dollar awards with Delhi Metro in India, as well as Dalian Metro and Chengdu Metro in China. Our professional and commercial radio business declined compared to the year ago quarter, driven primarily by lower sales in North America. However, we believe that we're gaining share in this market with our best-in-class digital portfolio, and we continue to invest for growth. For example, we introduced MOTOTRBO Anywhere, a new complement to our digital PCR portfolio, which demonstrates the power of interoperability between public and private networks. MOTOTRBO Anywhere now enables an installed base of millions of MOTOTRBO radio users to communicate with smartphone users for secure business-critical communications. We continue to invest in LTE, which represents an important part of our future. Over the last 3 years and since we first teamed with Ericsson in an exclusive LTE partnership, we've been developing features and products for public safety's unique LTE requirements. In the U.S., we continue to work closely with FirstNet to ensure the successful development and implementation of an interoperable public safety broadband network that meets the needs of first responders. On the device side, we recently added a version of the LEX 700 mission-critical handheld on the Android 4.2 Jelly Bean operating system. LEX 700 is designed to work on Band Class 14 private-public Safety LTE networks, as well as commercial cellular networks and 802.11 WiFi. We also recently collaborated with Verizon to deliver the VML 700 vehicular modem, which is designed to operate on LTE-based public safety broadband networks, including FirstNet and Verizon's commercial network. These devices could be used on public networks and then migrate to private networks as they're built. Our commitment to innovation was evident at the recent APCO show in Anaheim, California, where we introduced a new solution to protect firefighters using APX radios to monitor air tank information at the command center and a new enhanced data channel for the ASTRO system specifically designed for improved GPS and telemetry. We continue to create a path for our customers to transition from analog systems to digital. For example, we introduced a new migration path for customers still using a legacy version of our analog systems, which is now over 15 years old. These users can now enjoy the benefits of new digital technology using SmartX-enabled systems, made possible with trunking simulcast and repeater functionality. This enables existing radios in the fleet to interoperate with the latest digital radios, such as our APX radio subscriber. Moving on to the Enterprise. Sales increased 2% in our Enterprise business. When excluding iDEN and excluding Psion, the business declined 4%, which is still an improvement over the last several quarters. Enterprise mobile computing increased low-single digits, and together with Psion actually increased double digits, while our WLAN product business declined. Scale, innovation, customization and domain expertise are key differentiators for us in Enterprise. Integration with legacy applications is also critically important for our customers, many of whom have made millions of dollars in back-office investments. In areas where customer preference for Android in the Enterprise has emerged, we intend to lead this transition, along with the products and application development tools. For example, we continue to invest in R&D to adapt, enhance, integrate and secure the Android operating system to make it truly enterprise-ready with our recent Mx Extensions, which ship on all of our Android-based devices. Our software teams have added our suite of enterprise-grade security, device management and performance extensions, and we've launched mobile computers running Jelly Bean, the most popular version of Android, supported by our new Mx Extensions in RhoMobile One of our core Enterprise mobile computing products, the MC67, will soon be available on Android. While an entirely new device, the TC55, will launch on Jelly Bean later this month. The TC55 is a pocket-sized touch computer, which merges the features of a traditional Enterprise class mobile computer with the form factor and functionality of a smartphone. We're also helping customers and partners transition applications with our fourth-generation of RhoMobile, a development platform that enables applications to run on any operating system. And meanwhile, we will continue to execute on our dual OS strategy and continue our work with Microsoft. One continued area of strength this year in Enterprise is with Asia Pac, Middle East, where sales grew double digits. We attribute this in part to improved sales coverage within the region, as well as a stronger product portfolio with the addition of the MC2100 and MC45, coupled with our services differentiation. In China, we are growing in Enterprise by double digits while maintaining margins. We were awarded a contract from Blue Dart in India for mobile device management, this solution will enable Blue Dart to accelerate their pace of automation and equip one of the largest field delivery workforces in India with thousands of our MC65 devices. We signed 2 large multimillion-dollar deals with TNT, a leading global international courier company based in Europe. One deployment is in France and the other one is in Italy, and both are for our MC67 mobile computers to equip the company's field operations. In The Netherlands, we received a multimillion-dollar contract award from Jumbo Supermarkets for our MC17s to improve their customer satisfaction and increase customer loyalty with their self-scanning solution. This complements our recently developed smart badges, which have also been successfully implemented in Jumbo Supermarkets as well. Interest in our expanded Enterprise portfolio continues, as evidenced by our over 100 trial deployments among new expansion products, like the Android-based MC40 and the MP6000, our first-ever bioptic scanner. In general, conversion on these pilots to large-scale rollouts continues to take more time as customers take longer to evaluate new form factors and operating systems. One of our largest awards to date for the MC40 is from a large retailer in western Europe this quarter, with a $4 million contract for these devices to improve their customer service and replenishment operations. Examples of other customers who've begun to roll out our MC40 include a chain of discount variety stores in Australia and a nationwide crafts retailer in the U.S. deploying MC40 Android devices to deliver a better in-store customer experience. Moving on to the regional results this quarter for the total company. North America revenues declined 6%, with single-digit declines in both Government and Enterprise. Latin America was down 5%, driven by Enterprise while Government was flat. Europe and Africa was up 13%, with double-digit growth in both Government and Enterprise. Asia Pac, Middle East declined 3%, with continued double-digit growth in Enterprise, along with a single-digit decline in Government. Total service sales were up single digits over last year Q3. The Queensland award for over $200 million represents another important Managed Services win for us in Australia, and a $16 million upgrade of State of Colorado's Pikes Peak regional network represents one of our largest comprehensive lifecycle management agreements to date. We continue also to see healthy interest in our Real-time Crime Center solution, which integrates mission-critical voice with real-time streaming video, together with access to arrest records, photos and other multimedia inputs. One example is the creation of a new operation center by the State of Illinois' Attorney's Office and local businesses, which incorporates our Real-time Crime Center applications to assist with fighting both financial and retail crimes. Since launching this services-led offering earlier this year, we have booked $20 million in orders. Our Mobility Lifecycle Management capabilities were a key differentiator also in a recent agreement with Yodel, a leading parcel delivery company in the U.K. They agreed to a multiyear strategic partnership worth in excess of $10 million for deployment of over 7,000 Enterprise mobile computers, including our MC67 and MC45, as part of a mobile lifecycle solution to support their delivery network. So let me wrap up with some closing comments. I am encouraged by our Q3 results for several reasons. First, in Government, we have the strongest product portfolio in our history, record backlog, and we expect the Government business to return to growth in Q4. We're making excellent progress on delivering Managed Services solutions and next-generation applications for our customers, and this business is very well positioned going forward. Second, in Enterprise, we are seeing signs of improvement. We remain #1 in all of our major product categories. Backlog is up, and we will continue to take actions that strengthen our go-to-market focus and overall capabilities, and we're making investments in solutions that best serve our customers and their industry-specific requirements. Third, our team has moved swiftly and thoughtfully with respect to streamlining our cost structure to match the current demand environment. These actions will position us well in terms of driving operating leverage now and down the road. And while we've made some tough decisions with respect to lowering costs, we remain fully committed to growth and are appropriately balancing the need to reduce expenses with the need to make targeted investments for future growth.