Operator
Operator
Welcome to the Marsh & McLennan Companies' Conference Call. Today's call is being recorded. First Quarter 2017 Financial Results and supplemental information were issued early this morning. They are available on the company's website at www.mmc.com. Please note that remarks made today may include forward-looking statements. Forward-looking statements are subject to risks and uncertainties, and a variety of factors may cause actual results to differ materially from those contemplated by such statements. For a more detailed discussion of those factors, please refer to our earnings release for this quarter and to our most recent SEC filings, including our most recent Form 10-K, all of which are available on the MMC website. During the call today, we may also discuss certain non-GAAP financial measures. For a reconciliation of these measures to the most closely comparable GAAP measures, please refer to the schedule in today's earnings release. I'll now turn this over to Dan Glaser, President and CEO of Marsh & McLennan Companies. Daniel S. Glaser - Marsh & McLennan Cos., Inc.: Thank you, Sylvia, and good morning, and thank you for joining us to discuss our first quarter results reported earlier today. I'm Dan Glaser, President and CEO of Marsh & McLennan Companies. Joining me on the call today is our CFO, Mark McGivney; Peter Zaffino, the Chairman of Risk and Insurance Services; Julio Portalatin, CEO of Mercer; Scott McDonald, CEO of Oliver Wyman; and Keith Walsh of Investor Relations. Kudos to Keith for four great years in IR. He now moves to become the CFO of RIS. So, well done, Keith. Before moving on to our results, I would like to spend a few moments on the changes the insurance industry is going through, and we'll continue to experience. As I talked about last quarter, we are living in a world of constant change and increasing complexity. While change can be disruptive, it also provides opportunity. The age of risk has only just begun. Cyber security, rising geopolitical tensions, artificial intelligence, 3D printing, robotics, water scarcity, climate change and extreme weather events are all emerging risk categories, and we could go on and on. In our view, insurance is not just about protection. It's also about enablement. Insurance plays a vital role in spurring economic growth, the taking of risk and innovation. Insurance enables commerce to thrive. Satellites are launched, skyscrapers are built, medicines are invented. The insurance industry contributes meaningfully to the advancement of society by offering freedom for the pursuit of innovation, investment, and the creation of value, along with freedom from the financial and emotional burdens of loss. Our industry has a vital role to play in risk identification, as well as assisting clients in determining which risks should be avoided entirely, and which ones can be appropriate managed. We have great respect for the insurance industry and the role insurers and reinsurers play. The winners in this dynamic environment whether broker or carrier, will be the agile. Those who focus on relentless innovation, finding the smarter way, and improving the client experience. Within MMC's risk business, we have made many changes over the last decade, pushing into new segments and geographies, building out specializations, increasing data and analytics capabilities, and hubbing our placement operations to negotiate better terms and conditions for clients, while creating efficiencies for carriers and ourselves. At Marsh & McLennan, we exist to serve clients as their trusted adviser around key risk issues. We strive to obtain broad coverage at a competitive price while improving the client experience. Over the last decade, we have seen the value of advisory services rising, while the demand for risk capital has been fairly constant even in the face of increased supply. As technology has improved, Marsh & McLennan has become more sophisticated around data and analytics, turning large amounts of information into insights to better serve clients. The insights we derive from our data create opportunities to aggregate risks in different ways that can increase efficiencies in the market. These efficiencies can come in the form of facility arrangements, contested panels, streamlined policy issuance, a more quantitative risk discussion with the clients, and access to broader pools of capital, all leading to a stronger value proposition. For example, Marsh recently launched a new insurance solution called Alternus which U.S. companies can access to cover risk in their global property portfolios. This is the first dedicated commercial insurance solution for retail clients backed by a combination of traditional and alternative capital, and includes a 7.5% premium discount off of lead pricing for clients. Developments in the industry can sometimes create areas of duplication between carriers and brokers, leading to friction along the value chain. Who should issue the policy? Who should adjudicate claims? Who takes the first notice of loss? Who does the engineering work? Tension along the value chain has always been present in the industry, not just between brokers and carriers, but amongst carriers themselves. This dynamic is inevitable if we are doing our job properly to drive value for our clients. Despite this, the relationship between carriers and brokers is strong. There's a difference between a distributor and a trusted advisor. A distributor is just a conduit that sits between a carrier and a client. And the term distributor implies they work for the carrier. In most cases, Marsh & McLennan acts as a broker. And our role is that of a trusted advisor. As a broker, we do not work for the carrier, we work for the client. Our goal is to deliver broad coverage at competitive terms and press the industry to meet rising client expectations for service and coverage. Most trusted advisors and carriers can be commoditized and disintermediated if they become complacent. We all have to prove ourselves every day by innovating and creating value. Client demand for a better user experience will only rise over time. The brokerage industry is at the front of the value chain and nobody is better positioned than Marsh & McLennan to deliver greater innovation and service for clients. We get paid in a variety of ways for the value we create. Regardless of whether we are paid by fees, commissions or some other method, it is important that our compensation is fair and transparent, and we believe it is. Broker compensation levels in the aggregate have been remarkably stable over time. Looking at U.S. property and casualty data from A.M. Best, commissions as a percent of premium have held steady in the 10% to 12% range for the last three decades. This is consistent with our recent results. For full-year 2016, Marsh placed roughly $55 billion of premium and generated revenues of $6 billion for a yield of approximately 11%, which has been relatively stable over the past several years. In a business as large and global as ours, we recognize there will be situations where we don't always get it right. And when we don't, we will act swiftly and decisively. In our role as an advocate for clients, we will continue to push for value and market efficiency. With change in the industry, there will be friction across the value chain at times. However, our bond and relationship with carriers is strong. We expect both intermediaries and carriers will be continually challenged to differentiate and add value. These are exciting times and we believe we are as well positioned as any firm to continue to thrive as our industry evolves. The world is changing fast, and we intend to be at the front of innovation in our industry. Now let me turn to our first quarter performance. MMC produced solid results in the quarter with underlying revenue growth across all four of our operating companies, margin expansion, and 17% growth in adjusted earnings per share. Total company revenue was $3.5 billion, the largest quarter in our company's history. Consolidated underlying revenue growth was 4% with excellent growth and profitability. Adjusted operating income grew 9% with 80 basis points of margin expansion. In risk and insurance services, first quarter revenue increased 6% or 5% on an underlying basis with strong performance from both Marsh and Guy Carpenter. Adjusted operating income increased 10% to $600 million with the margin expanding 110 basis points to 30.2%. Consulting revenue increased 3% on both the reported and underlying basis with solid growth from both Mercer and Oliver Wyman. Adjusted operating income rose 3% to $245 million and the margin declined 10 basis points to 16.1%. While operating earnings and margin were impacted by recent M&A activity and foreign exchange, underlying results show margin expansion and earnings growth. We anticipate improvement as the year progresses and expect Consulting to deliver solid earnings growth and margin expansion for 2017. I would also like to make a few comments about the recent news regarding the UK Financial Conduct Authority. Marsh Limited, our Marsh and Guy Carpenter operating subsidiary in the UK, publicly disclosed last week that the FCA has launched a Civil Competition investigation into the Aviation Insurance and Reinsurance sector. Earlier this month, the FCA conducted an onsite inspection in Marsh Limited's office in London. The FCA indicated that it had reasonable grounds for suspecting that Marsh Limited and others have been sharing competitively sensitive information within the Aviation Insurance and Reinsurance sector. We have pledged our full and complete cooperation to the FCA and are taking this matter seriously. We are conducting our own review with the assistance of outside counsel and have asked David Batchelor, a Vice Chair of Marsh, to provide direct oversight of the Aviation Group. The FCA provided a tentative timeline indicating that its investigation would likely take a minimum of nine months. As the FCA's investigation is at an early stage, we do not intend to comment further at this time. In summary, we are pleased with our strong start to the year. In a changing and uncertain world, demand for our advice and services should continue to expand. No other organization can match Marsh & McLennan's breadth of capabilities, depth of specialization and global reach in the areas of risk, strategy and people. We continue to invest in our business for the future, while at the same time delivering consistently strong financial results. We have a deep leadership team with a proven track record and the highest quality of colleagues at every level of our organization. Looking at the remainder of 2017, we see the operating environment as broadly similar to last year, including modest global economic growth and political instability. For the full year we continue to expect underlying revenue growth in the 3% to 5% range, something that we have delivered for the past seven years; margin expansion across both operating segments; and strong growth in adjusted EPS. With that let me turn it over to Mark. Mark Christopher McGivney - Marsh & McLennan Cos., Inc.: Thank you, Dan, and good morning. In the first quarter we delivered strong results driven by underlying revenue growth across all of our operating companies and solid margin expansion. Overall revenue was up 5% or 4% on an underlying basis. Operating income in the quarter increased 10%, while adjusted operating income was up 9%. GAAP EPS rose 20% to $1.09 and adjusted EPS increased 17% to $1.08, including an $0.08 per share benefit from adopting the new accounting standard for share-based compensation. Looking at Risk & Insurance Services, first quarter revenue was $2 billion, with strong underlying growth of 5%. Adjusted operating income increased 10% to $600 million, with our margin expanding 110 basis points to 30.2%. At Marsh, revenue in the quarter was $1.6 billion, an increase of 7%, including contribution from the recent acquisitions of Bluefin and J. Smith Lanier. On an underlying basis, Marsh's revenue increased 5%. In the international division underlying growth was 5%. EMEA was up 3%, Asia Pacific rose 11%, and Latin America grew 7%. In U.S. and Canada, underlying growth was also 5%, the strongest level of growth since the first quarter of 2012. Guy Carpenter's revenue was $385 million, an increase of 3% or 4% on an underlying basis, driven by growth in the U.S., Asia Pacific and specialties. Guy Carpenter's strong performance continues its track record of growth in the face of industry headwinds. Both Marsh and Guy Carpenter produced strong first quarter underlying growth. And we are pleased with the results. As we've said in the past, it is best to look at performance over a full year as opposed to focusing too much on any one quarter. You may recall in 2016, Marsh produced 3% underlying revenue growth with quarterly growth ranging from 2% to 5%, while Guy Carpenter delivered 2% growth for the year with quarterly growth ranging from 0% to 3%. Given the better than expected first quarter top-line results, we would not be surprised if growth was tempered in the second quarter, resulting in modest margin improvement in RIS in Q2. Our outlook for the full year has not changed. And we continue to expect strong earnings growth and solid margin improvement in RIS for 2017. In the Consulting segment, revenue of $1.5 billion was up 3% on both a reported and underlying basis. Adjusted operating income increased 3% to $245 million, while the margin declined 10 basis points to 16.1%. As Dan stated, the near-term impact of recent acquisitions and foreign exchange was a headwind to Consulting earnings growth and margin in the quarter. Underlying trends in the business are good. And we continue to expect solid operating earnings growth and margin expansion in Consulting for the full year with momentum building through the second half of 2017. Mercer's revenue increased 4% in the quarter to $1.1 billion, and was up 3% on an underlying basis. As part of the restructuring we discussed last quarter, Mercer established a Wealth business reflecting a unified client strategy for its formal Retirement and Investments businesses. Wealth is comprised of two primary practices, Defined Benefit Consulting & Administration, and Investment Management & Related Services. Additionally, going forward, we are referring to the talent business as Career. So, Mercer will be oriented around three lines of business; Health, Wealth, and Career. To help with your modeling, we've provided additional information in the supplemental schedules of our press release. Underlying growth in Mercer was solid across the board. Wealth was up 3% in the quarter. Within Wealth, Defined Benefit Consulting & Administration was flat, and Investment Management & Related Services increased 9%. Our delegated asset management business continues to show strong growth with assets under management of $177 billion at quarter-end, an increase of 12% from year-end 2016. Health increased 2% despite continued softness in the U.S. project work related to uncertainty around the Affordable Care Act. This was a nice improvement from the fourth quarter. Career grew 7% with continued strong momentum in work day implementation, an area that has benefited from our acquisition last year of CPSG, a leading workday services partner. This is just one example of how we are improving our business mix and growth profile through ongoing acquisitions and investments. Oliver Wyman revenue increased 2% to $449 million. Underlying growth was 4%, a solid result given the challenging comparison to 15% growth in the first quarter of 2016. Investment income was de minimis in the first quarter, compared with a loss of $3 million in the first quarter of last year. We continue to expect a minimal contribution from investment income in 2017. As we anticipated on last quarter's call, foreign exchange was a slight negative in the quarter. Assuming exchange rates remain at current levels, we expect a slight FX headwind in the second quarter and minimal impact in the back half of the year. Our adjusted tax rate in the first quarter was 23.3%, compared with 28.5% in the first quarter of last year. As I noted earlier, the tax provision in the first quarter of 2017 includes an $0.08 per share benefit from the change in accounting for share-based compensation. We expect the impact of the accounting change will be felt primarily in the first quarter of each year, which is when most of our equity awards vest. Excluding this item, our adjusted tax rate was 29.1%, and we continue to expect a 29% tax rate for the remainder of 2017, excluding any impact from this accounting change or other discrete items that could have either a positive or negative impact. Total debt at the end of the first quarter was $5.9 billion, compared with $4.8 billion at year-end. In January, we issued $1 billion of senior notes, comprised of $500 million due in 2022 and $500 million due in 2047. We repaid $250 million of senior notes on April 1st. The term structure of our debt portfolio provides us flexibility with modest near-term repayment obligations. Our next scheduled debt repayment is not until the fourth quarter of 2018 when we have $250 million of notes maturing. Our cash position at the end of the first quarter was $930 million, with approximately $142 million in the U.S. Uses of cash in the first quarter included $200 million for share repurchases, $175 million for dividends and $457 million for acquisitions. For the full year 2017, we continue to expect to deploy capital in line with the level in 2016 across dividends, acquisitions and share repurchases. We expect to deliver on our annual capital return commitments to reduce our share count and increase our dividend per share by double digits. Overall, the first quarter represents a strong start to the year, and we are on track to deliver a solid performance in 2017. As Dan said, for the full year, we continue to expect underlying revenue growth in the 3% to 5% range, margin expansion in both segments, and strong growth in adjusted EPS. And with that, I'm happy to turn it back to Dan. Daniel S. Glaser - Marsh & McLennan Cos., Inc.: Thanks, Mark. Operator, we are ready to begin Q&A.