Tang Yan
Analyst · Jefferies. Please go ahead
[Foreign Language] [Interpreted] Good day, everyone. Thank you for joining our conference call. This is my first earnings call since returning to the CEO position. I'm very happy to have the opportunity to communicate with the investor community again. In the third quarter, thanks to the product and operational enhancement, we delivered good financial results and made solid progress in our businesses. Now, I'll walk you through the details. I will start with a brief overview of our financial performance. For the first quarter of 2022, total revenue was RMB3.23 billion, down 14% year-over-year, but about 4% quarter over quarter. Revenue growth came in stronger than we expected as live streaming performed slightly better than our conservative estimate. Adjusted operating income was RMB605 million up significantly by 30% sequentially with a profit margin of 19%. This was mainly attributable to solid execution of our strategy to optimize cost and improve efficiency, delivering good progress across all business lines. On an ex-Tantan basis, total revenue was RMB2.89 billion, down 11% year-over-year, but up 4% sequentially, and adjusted operating income with RMB643 million with the margin of 22%. The year-over-year decrease in total revenue was mainly due to pressure on the live streaming business cost by the pandemic and regulatory factors. However, this decrease was partially offset by rapid growth in standalone apps. Tantan total revenue for the quarter came in at RMB341 million down 33% year-over-year, but up 3% sequentially. The year-over-year decrease was mainly due to the demonetization process we initiated in September last year to improve user experience and retention, as well as negative impact of COVID and the reduction of channel investment on Tantan's user growth and paying conversion. Adjusted net loss was significantly narrowed to RMB38.84 million from RMB119 million in the in the second quarter, mainly due to our initiatives to optimize China marketing strategy since July. Now, I'll discuss the execution of our strategic priorities during the third quarter. The goal we set for Momo, Tantan and our new endeavor this year are as follows. For the mobile app, our goal is to maintain a stable user base with a limited marketing budget and seeks growth on top of that, while enjoying this cash flow business remains stable. Although the consumer and regulatory environments were full of uncertainties, our team adapted well and did a good job in executing on almost Momo's strategic goal. For Tantan, our goal set at the beginning of the year was to deliver solid user growth by improving marketing efficiency and call dating experience. However, in the first half of the year, the COVID situation continues to deteriorate, which largely affected users' dating sentiments and their propensity to pay for VAS, resulting in a significant decline in Tantan ROI. Therefore, in the third quarter, we decided to adjust Tantan's goals to focus on narrowing net loss by reducing low-efficiency channel marketing spend and accelerating our efforts to develop products and monetization models, that are suitable for the Asian dating culture in order to pursue profitable growth. Tantan's financial performance this quarter demonstrated the initial success we achieved in executing on this strategic goal. With respect to new products and businesses, our goal is to continue to enrich our product portfolio and push the boundaries beyond Momo and Tantan. We made steady progress on this front during this quarter. Next, I'll discuss the progress we made with the aforementioned strategic priorities and our future plans. Firstly, regarding Momo app user growth and key operating metrics. Momo had a 108.8 million monthly active this quarter, down 2% sequentially. The negative impact of pandemic control measures pressurized the overall open social sentiment throughout Q3, and the situation worsened starting in the middle of the quarter, resulting in the sequential decline, organic traffic retention, and users’ propensity to pay. In terms of channel marketing in order to control cost amid the pandemic, we scaled back investments in channels with low paying conversion and less satisfactory retention, and titled our limited marketing budget towards channels with high ROI. The number of paying users for the quarter was 8.4 million down from 8.6 million in Q2. The 200,000 sequential decrease was mainly due to the decline MAUs. Paying conversion remains stable. Thanks to our team's timely adjustments in use acquisition strategy, focusing on high ROI channels and paying conversion and continuous paying experienced optimization of commercial features. This laid a solid foundation for our cash cow business to remain stable. Now, I'll discuss progress we made regarding the priority of ensuring the cash cow business remains stable, although the COVID control measures put pressure on our user base. On an ex-Tantan basis, revenue grew sequentially and profit margins stayed largely stable, thanks to our team's efforts to adjust product and operational strategy in a timely manner. Our team managed to drive gross profit increase along with revenue growth, against the challenging external environment with the COVID and discretionary spending softness. This demonstrates our strong adaptability and execution skills. Momo’s live streaming revenue was RMB1.5 billion for the third quarter down 21% year-over-year, but up 8% sequentially. The year-over-year decrease was mainly due to COVID and regulatory factors. The sequential growth was mainly attributable to the increase in the number of high paying users, driven by promoter advanced targeting meet to high cohort users and designated broadcaster recommendation algorithm, which effectively enhanced the product experience of the relevant groups. Our operation team controlled revenue sharing costs by adjusting the event policy and design of gamify features so that growth profit margins stayed relatively stable, while revenue increased sequentially, generating growth profit, accretive revenue growth. Our ecosystem remained healthy and stable as we optimized the recommendation algorithm for different cohort of users driving sequential growth in live streaming DAU. On the supply side, the number of high quality talents grew significantly quarter-over-quarter. With regards to VAS, revenue from value-added services, excluding Tantan totaled RMB1.34 billion for the third quarter, up 6% year-over-year and 1% sequentially. All incremental revenue from our new endeavors contributed to this -- sorry, all incremental revenue came from our new endeavors. VAS revenue from the main Momo app totaled RMB1.14 billion, down 3% year-over-year and flat sequentially. Revenue from the new app was RMB196 million, up 147% year-over-year and 8% sequentially. I will provide an overall update for our new endeavors later. For now, our focus on Momo apps last business. For VAS within the Momo app, Q3 had seen COVID situation deteriorating and lockdown measures getting increasingly stringent. As a result, user traffic and engagement level of highly LBS-related features such as the interest group and offline gatherings were particularly depressed by the pandemic control measures in Q3. This was re reflected in the relatively low overall spending on traditional gifts and revenue from membership services also decreased sequentially due to weaker traffic. The revenue decline in traditional LBS-related social use cases was the main drag on the sequential performance of the Momo app. For audio- and video-based social entertainment experiences, we introduced new features to try paying conversion and sequential revenue growth, which offset the decline in traditional virtual gifting and kept Momo VAS revenue stable. With respect to Tantan, I will start with user trend and overall financials in response to uncertainties created by the pandemic and the macro environment. In the third quarter, management decided to pursue a cost control strategy to narrow Tantan's network by reducing marketing spend and cutting investment in channels and methods with lower ROI. Such strategy had a clear impact on Tantan's overall annual use. In the near-term compounded by the escalated COVID measures in multiple regions in China since late August, Tantan's MAUs decreased to 16% quarter-over-quarter to RMB20.9 million in September. The number of paying users for the quarter was 2 million down 200,000 sequentially, mainly due to the decline in MAUs. The sequential improvement in pending conversion was mainly attributable to two factors. First, the retention of paying users is better than that of non-paying users. Second, the optimization of our product and algorithm drove spending from users with a high propensity today. Now, I'll briefly review Tantan's financial performance. Total revenue for the third quarter was RMB341 million, down 33% year-over-year, but up 3% sequentially. Tantan revenue for the quarter came in better-than-expected. The year-over-year decrease was mainly due to our demonetization strategy to improve user experience since September last year, although the number of paying users decreased the sequentially due to the decline MAUs. The significant improvement in ARPPU driven by live streaming and other high spending services offset the pressure on MAUs caused by the decline paying user account. For the third quarter, VAS revenue was RMB202 million down 6% sequentially, mainly due to a decrease in paying user accounts. The proportionally increase in ex-VIP sales like to slight increase in VAS ARPPU. Live streaming revenue for the third quarter was RMB140 million, up 20% sequentially. The sequential growth was mainly attributable to the significant increase in ARPPU driven by supply side optimization. Now, let's move to the cohorts Tantan has made against its strategic priorities and our future plan plans. Tantan’s goal for the second half of the year is to reduce spending in low efficiency channels to narrow net loss. At the same time, we are working hard to improve user retention and driving up ARPU growth through algorithm, product innovation and new non-membership VAS features. Once ROI turns positive, we will reinvent the profit into marketing to form a self-sustaining positive cycle. Tantan breakeven depends on two key factors. First, reducing the cost while ensuring the improvement of user acquisition efficiency; second, improving user retention and ARPU through new product experiences. Next, let me explain each of the two in detail. First, regarding reduction in channel investments, in the third quarter, Tantan’s adjusted net loss meaningfully narrowed to RMB38.84 million from RMB119 million in the previous quarter. The better-than-expected net loss reduction was mainly due to our channel strategy to reduce and control marketing cost and improve user acquisition efficiency. Since July, we have gradually cut off channels and methods with low ROI, continued to optimize budget allocation for channel investments and adjusted feeding strategy timely according to market dynamics; in the third quarter, unit user acquisition cost decreased by nearly 30% sequentially and by more than 40% from a year ago. The continuous improved user acquisition strategy drove new user retention to increase both on year-over-year and on a sequential basis. Thanks to the adjustment in user acquisition, advertisement material and targeting strategies for different user groups. The female ratio of new users reached the peak for the year and the average age of new users continue to get younger. The initial results of channel investment reduction has laid a solid foundation for us to further narrow Tantan's net loss to achieve breakeven and enter into a positive business cycle next year. In the fourth quarter, we plan to further reduce marketing spend in the domestic market and continue to optimize our user acquisition strategy, so that excluding specific year end expenses such as annual bonuses. We can further narrow Tantan's loss from operations. In the meantime, we will continue to improve user retention, new user retention, and the proportion of young users and maintain the female ratio of new users at a satisfactory level. Although, we delivered good results in lowering marketing spend in the third quarter to achieve our goal of profitable growth, we need to address another critical factor, which is to increase ARPU. In the past, Tantan took a wrong path in driving ARPU. After the resumption of app store downloads in 2019, and before we initiated the demonization process in mid 2021, the way to increase paying conversion and ARPU was to make the payroll strategies more and more aggressive. In other words, this was a strategy to build more and higher payout around features deemed to be highly valuable to users and making it impossible for users to fully enjoy Tantan's services without paying. Since membership subscription is limited in differentiating users in different paying capabilities. In order to drive revenue growth, Tantan team at the time had to heavily focus on increasing paying conversion rather than driving both paying conversion and ARPPU at the same time. That was the fundamental reason why Tantan chose to push the membership subscription ratio higher and higher by increasing male user ratio and aggressively building payout between 2020 and the first half of 2020. Although doing so, may Tantan once very close to breakeven, so only aggressive payroll strategies via the package user's experience resulting in a number problems such as the last disproportionate gender ratio, continuously deteriorating new users and female uses retention, lower membership renewal rates and growing customer complaints that did which ended up hitting a dead end taught us that is not visible to entirely rely on a membership model with limited options to differentiate users. This model won't put Tantan's revenue growth into a scalable and sustainable cycle. Therefore, we have to try a better way to drive up ARPU growth. This goal can only achieve through greater product and operational innovations. Our solution to improve retention and ARPU is to introduce new product and services. On the user product front, our urgent priority is to explore effective social experiences beyond a swipe by matching mechanism. For commercial products, we will leverage non-membership paying models that compared to differentiate users to drive ARPU growth. Over the past few quarters, our team was dedicated to optimizing product experience for female users and those with without qualified photos to improve retention of these two specific groups, thereby enhancing overall retention. For example, we introduced the female oriented VAS features to recommend potential matches for high-quality conversations and operate the maturation on the back end of this feature, drove a sequential increase in female users time spent, retention and number of average conversations. Another example I can share with you here is a chat room clearance. Users who feel reluctant to show their real photos can use avatar to chat with others and enjoy a sense of companionship. In the third quarter, we improved the chat room users' engagement by leveraging innovative features and initiating hot topic discussions. In the fourth quarter, the key is on introducing more innovative features in the chat room in order to enhance product penetration and user engagement. We will also going to be testing different monetization models. The goal is for the chat room to contribute more to APPU growth and improve monetization efficiency. Overall, in the third quarter, Tantan made good progress in narrowing the net by reducing low efficiency channel marketing spend. Although, we haven't made breakthroughs in user experiences and product innovations, we have seen steady improvement in user engagements. This makes me feel more confident that we will continue to narrow operating loss in the coming quarters and eventually achieve profitable growth. We have enough confidence and patience to keep driving and gradually refining our products and operations. Lastly, I will review the progress we made with our new endeavors. In the third quarter, total revenue for the profit driven hour oriented standalone apps was RMB203 million, up a 154% year-over-year and 2% sequentially. For the domestic products that are more mature, our strategy this year is to step up the monetization process, improve monetization efficiency, and scale up profits. As for overseas social apps in the expansion stage, our goal is to expand user base and grow profitable revenue by deepening operations in established markets and expanding into new markets. In addition, we will optimize supply side ecosystem, lower the revenue sharing ratio, and improve user acquisition efficiency. In the third quarter, user base of the ROI oriented products rule steadily and profit increased significantly from the previous quarter. Such encouraging user and financial performances were mainly attributable to reduction in marketing spend due to improved free user acquisition efficiency, which in turn drove substantial growth in operating margin. In Q3, revenue generated by apps in the overseas markets surpassed that in the domestic market, and overseas apps showed greater growth potential. Going forward, we will continue our current management approach to ROI oriented products, namely to pursue steady growth and scale up profit contributions. We will launch new social apps and innovate monetization model to meet local users' specific preferences while expanding into new markets. This concludes my remarks today. I will now pass the call over to Cathy for the financial review. Cathy?